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We surveyed 2,000 consumers to find out the most important banking features: security and fraud protection, customer service, and online banking access.
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Jack Caporal
Jack Caporal is the Research lead for The Motley Fool and Motley Fool Money. His research focuses on uncovering and analyzing trends that shape personal financial decisions across the United States, to help people become smarter, happier, and richer.
Jack's primary research has been featured across top-tier television networks, and accredited publications like the New York Times, Bloomberg, CNBC, and has been cited in Congressional testimony. He previously followed business and economic trends as a reporter and policy analyst in Washington, D.C..
Jack enjoys spending time in the mountains and cheering for his hometown Boston sports teams. Check out Jack's research.
Matt Frankel, CFP®
Matt is a Certified Financial Planner™ and investment advisor based in Columbia, South Carolina. He writes personal finance and investment advice for Motley Fool Money and its parent company The Motley Fool, with more than 4,500 published articles and a 2017 SABEW Best in Business award. Matt writes a weekly investment column for the Motley Fool ("Ask a Fool") that is syndicated in USA Today, and his work with Motley Fool Money has also been syndicated to MSN and Yahoo! Finance. He has been regularly featured on Fox Business and many other major outlets. He’s a graduate of the University of South Carolina and Nova Southeastern University, and holds a graduate certificate in financial planning from Florida State University.
Charlie Pastor, CFP®
Charlie Pastor, CFP® is a full-time financial planner dedicated to overserving the underserved. He has a degree in Finance, Accounting, and Personal Financial Planning from the University of Colorado Boulder. His professional experience includes founding a Registered Investment Advisor firm dedicated to serving young professionals. Outside of writing for Motley Fool Money, Charlie enjoys serving as political advocacy chair for the Financial Planning Association of Colorado.
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