Harmonic Inc (HLIT) Q3 2021 Earnings Call Transcript

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Harmonic Inc (HLIT -2.44%)
Q3 2021 Earnings Call
Nov 1, 2021, 5:00 p.m. ET

Contents:

• Prepared Remarks
• Questions and Answers
• Call Participants

Prepared Remarks:

Operator

Welcome to the Q3 2021 Harmonic Earnings Conference Call. My name is Tawanda and I will be your operator for today's call. [Operator Instructions]

I would now like to turn the call over to David Hanover, Investor Relations. David, you may begin.

David Hanover -- Investor Relations

Thank you, operator. Hello, everyone and thank you for joining us today for Harmonic's third quarter 2021 financial results conference call. With me today are Patrick Harshman, President and Chief Executive Officer; and Sanjay Kalra, Chief Financial Officer.

Before we begin, I'd like to point out that in addition to our audio portion of the webcast, we've also provided slides to this webcast which you may see by going through our webcast on our Investor Relations website. Now turning to slide 2. During this call, we will provide projections and other forward-looking statements regarding future events or future financial performance of the Company. Such statements are only current expectations and actual events or results may differ materially. We refer you to documents Harmonic filed with the SEC including our most recent 10-Q and 10-K reports and the forward-looking statements section of today's preliminary results press release. These documents identify important risk factors, which can cause actual results to differ materially from those contained in our projections or forward-looking statements. And please note that unless otherwise indicated, the financial metrics we provide you on this call are determined on a non-GAAP basis. These metrics, together with corresponding GAAP numbers and a reconciliation to GAAP are contained in today's press release, which we posted on our website and filed with the SEC on Form 8-K. We will also discuss historical, financial and other statistical information regarding our business and operation, and some of this information is included in the press release. The remainder of the information will be available on a recorded version of this call or on our website.

And now, I will turn the call over to our CEO, Patrick Harshman. Patrick?

Patrick Harshman -- President and Chief Executive Officer

All right. Thank you, David and welcome everyone to our third quarter call. Harmonic delivered another quarter of strong financial and strategic results with 33% year-over-year revenue growth and $0.09 EPS. Both our Cable Access and Video segments again contributed materially, each with double-digit revenue growth, positive operating income and important strategic progress. Our Cable Access business delivered 43% topline growth and the number of customers deploying CableOS grew 79% year-over-year. Our Video business was up 26% year-over-year, with streaming SaaS revenue up 69% year-over-year. These results demonstrate continuing strong market momentum for our Company driven by our newest products and services. The combination of this momentum, our near record backlog and deferred revenue and an increasingly robust cash position provide a strong foundation for continued growth through the balance of this year and into 2022.

Looking now more closely at our Cable Access segments, it was another record quarter. Segment revenue was $57.6 million, up 43% from a year ago. 68 operators were deploying our CableOS, cable and fiber solution worldwide, up 79% from the third quarter of 2020. This updated end of quarter customer count includes one new international Tier 1 operator. At quarter end, these ongoing deployments have scaled to serve over 3.9 million cable modems, up 77% year-over-year. As Sanjay will address in more detail, the quarter was also characterized by continuing higher supply chain costs, particularly for our industry-leading DAA nodes. It's a very tough environment and we're proud of the job our supply chain team is doing to keep our node platforms flowing and our customers' programs on track. As most of you know, we established our market-leading position in virtualized cable broadband by investing in R&D, innovating and collaborating with like-minded customers. Our commitment to continuing to invest and innovate was on full display during the third quarter. In the fiber-to-the-home arena, we introduced a significant new enhancement to our fiber-to-the-home solution targeted specifically at the rural market.

We also closed several new fiber-to-the-home wins and made encouraging progress getting our fiber-to-the-home solution qualified by a couple of targeted larger operators. Back in the broadband over cable realm [Phonetic], we leveraged our unique software foundation to introduce a new solution we call MAC Anywhere, further extending and solidifying our leadership position in distributed access networks. We also work closely with an innovative customer to demonstrate groundbreaking progress and a DOCSIS 4.0 solution, that's way ahead of the rest of the market. With our converged software core again being the key to our agility and time-to-market advantage.

And finally, again, leveraging our Cloud-Native core platform, we announced really innovative work done with Google to integrate their Google Cloud marketplace with our CableOS. This solution enables operators to leverage CableOS to deploy new revenue generating cloud services at the cable network edge, a truly unique advantage Harmonic has in the marketplace and an opportunity we aim to exploit further as the cloud edge market develops.

Summarizing for our Cable Access business, I want to remind you that in June, we laid out our three year vision for the strategic evolution and financial growth of this business. We identified a greater than $2 billion addressable market and a path for us to leverage our Cloud-Native and DAA technology leadership to drive a greater than 40% annual growth rate for the next several years. The technology, marketplace and financial progress we've since achieved are strong sales pipeline of Tier 1 and smaller operator engagements. In our Q4 guidance which implies approximately 59% year-over-year growth in 2021, all demonstrate that we remain firmly on track to deliver on our growth vision.

Turning now to our Video segments. Here also, we delivered another very solid quarter. Third quarter segment revenue was $68.7 million, up 26% year-over-year and segment gross margin was 61.9%, a new record for this business and further evidence of our transformation for more software and services-centric business model. Recurring streaming SaaS revenue grew 69% year-over-year driven principally by expanding existing customer usage and aided by new customer additions. As with our Cable Access business, in June, we laid out our multi-year Video business strategic plan. This plan has two core elements, taking a leading position in the growing $1 billion streaming infrastructure market and maximizing revenue and profit from the larger, but slowly declining video broadcast market. On the streaming SaaS side of things, 69% revenue growth reflects a good progress, both domestically and internationally. Overseas, during the third quarter and early in the current fourth quarter, we secured new streaming sales design wins with several Tier 1 media companies.

These important new wins are still in the process of launching creating a healthy pipeline for continued SaaS revenue growth. Domestically, in addition to scaling our SaaS business with several larger media customers, we announced a new partnership with Jackson Energy Authority to provide a fully hosted video streaming solution, branded, E plus Premier for smaller and rural cable, broadband and telecommunications providers. This solution supports a host of advanced capabilities, including targeted at delivery enabling smaller operators to stay competitive. We already have several operators in the platform and see this as an important expansion of our addressed market. Regarding the second element of our video strategic plan, we continue to see a resurgence and broadcast project activity globally including growing momentum for our investment cycle and moving video transport from satellite to terrestrial IP networks.

We recently won our first multi-million dollar North America satellite to IT fiber transformation project that was driven by operating efficiency and not by the FCC mandate and funding. We believe this kind of transformation will be a growing trend globally, one, that we're well positioned to capitalize on through our new software based XOS platform. In summary, for our video business, we delivered another strong quarter characterized by solid revenue growth, gross margin expansion, operating profit and new wins. The Video sales pipeline and outlook for the remainder of the year remain positive, and looking further ahead, we continue to be confident in our ability to deliver on a multiyear strategy.

With that, I'll now turn the call over to you Sanjay for a closer look at our financial results and outlook.

Sanjay Kalra -- Senior Vice President and Chief Financial Officer

Thanks, Patrick and thank you all for joining us today. Before I discuss our quarterly results and outlook, I'd like to remind everyone that the financial results, I'll be referring to are provided on a non-GAAP basis. As David mentioned earlier, our Q3 press release and earnings presentation includes reconciliations of the non-GAAP financial measures to GAAP that are discussed on this call. Both of these are available on our website.

Turning to slide 7. Let's start with an overview of our third quarter. We delivered solid results which were ahead of our guidance, including revenue of $126.3 million, up 33.1% year-over-year; gross margin of 52.8%, a 60 basis point improvement year-over-year; adjusted EBITDA of $14.8 million or 11.7% of revenue, up 106% year-over-year; and EPS of $0.09, up 200% year-over-year. We ended Q3 with a strong backlog and deferred revenue of $333.3 million, up 54.1% year-over-year. Cash was $128.4 million at the quarter end, up 81% year-over-year, positioning us well for the remainder of this year and into 2022.

Now, let's review our third quarter financials in more detail. Turning to slide 8. As mentioned earlier, total Company Q3 revenue was $126.3 million, 11.4% sequentially and up 33.1% year-over-year. Looking first at our Cable Access business segment, revenue for the quarter was $57.6 million, up 15% sequentially and up 42.9% year-over-year, reflecting both the continued ramp of existing customers and new customer wins. In our Video segment, we reported Q3 revenue of $68.7 million, up 8.5% sequentially and up 25.8% year-over-year. This year-over-year Video growth reflects solid broadcast demand and strong SaaS revenue growth. During the third quarter, our SaaS revenues grew 69% year-over-year due to increased usage from existing customers and activation of new customers. We ended Q3 '21 with 101 SaaS customers, 36% year-over-year growth. In the quarter, we added eight new SaaS customers including several new Tier 1 international streaming customers and so a churn of nine small deployments.

We had one customer representing greater than 10% of total revenue during the quarter. Comcast contributed 23% of total revenue compared to 31% in Q2 '21 and 20% in Q3 '20. As mentioned earlier, total Company gross margin improved by 60 basis points to 52.8% in Q3 '21 compared to 52.2% in Q3 '20. Cable Access gross margin for Q3 '21 met our expectations at 42% compared to 47% in Q2 '21 and 48.9% in Q3 '20. Extraordinary supply chain costs have depressed margins for both Q2 and Q3 this year relative to last year, with the sequential decline, primarily reflecting a higher DAA hardware mix in Q3. Video segment gross margin was a record 61.9% in Q3 '21 compared to 59.3% in Q2 '21 and 54.6% in the year-ago period, reflecting both an improved software mix within our appliance category and expanding SaaS business.

Moving down the income statement on slide 9, Q3 '21 operating expenses were $54.9 million compared to $54.6 million in Q2 '21 and $45.3 million in Q3 '20. The year-over-year increase is primarily due to increased Cable Access research and development and sales and marketing for both segments as we continue to invest in our growth initiatives. Operating expenses represented 43.5% of revenue in Q3 '21 compared to 48.1% and 47.8% of revenue in Q2 '21 and Q3 '20 respectively. Reflecting our businesses, inherent operating leverage as revenues ramp. On a sequential basis, Q3 '21 reflects flat operating expenses, while quarterly revenue rose 11.4%. Adjusted EBITDA for Q3 '21 was 11.7% of revenue at $14.8 million comprised of $5.1 million from cable access and $9.7 million from video. This compares to an adjusted EBITDA of 8.4% of revenue at $9.5 million in Q2 '21 and 7.6% of revenue at $7.2 million in Q3 '20. This all translates to Q3 '21 EPS of $0.09 per share compared to $0.05 per share in Q2 '21 and $0.03 for Q3 '20.

We ended the quarter with a diluted weighted average share count of $106.4 million compared to $103.8 million in Q2 '21 and $98.4 million in Q3 '20. The sequential decrease is primarily due to convertible debt dilution of 1.2 million shares and the dilutive effect of outstanding RSUs and options by 0.5 million shares both resulting from an increase in our average stock price in the quarter. And $0.9 million shares due to weighted effect of stock issued to employees and ESPP shares. The year-over-year increase reflects the dilution of our convertible debt by 2.8 million shares and the dilutive effect of outstanding RSUs and options by 0.7 million shares. Both resulting from an increase in our average stock price during the quarter and 4.5 million shares due to the weighted effect of stock issued to employees and ESPP shares.

Q3 bookings were $114.3 million compared to $186.9 million in Q2 '21 and $100.7 million in Q3 '20. Following record second quarter bookings, we are pleased to report another strong quarter of new bookings demonstrating robust demand for our solutions. Our book-to-bill ratio was 0.9 in Q3 '21, 1.6 in Q2 '21 and 1.06 in Q3 '20. Our strong bookings momentum during the past three quarters has generated a year-to-date book-to-bill ratio of 1.1. The year-to-date book-to-bill exceeds 1 for both segments.

Turning to slide 10, we'll now discuss our liquidity position and balance sheet. We ended Q3 with cash of $128.4 million compared to $115.2 million at the end of Q2 '21 and $70.8 million last year. The $13.2 million sequential cash increase is comprised of $15.2 million of cash generated from operations, primarily attributable to both Cable Access and Video segment operating profits and strong collections in the quarter, net of $2.9 million cash used for purchase of fixed assets and $1.3 million received primarily from stock option exercises.

Our days sales outstanding at the end of Q3 was 54 days compared to 80 days at the end of Q2 '21 and 77 days in Q3 '20. The sequential and year-over-year decrease reflects strong collections in the quarter. Our days inventory on hand was 78 days at the end of Q3 compared to 74 days at the end of Q2 '21 and 73 days at the end of Q3 '20 reflecting increasing inventory at the end of the quarter as we prepare for heavy fourth quarter and 2022 shipments. We are also stocking up on constrained inventory at more than normal levels as we manage [Phonetic] the supply chain landscape. At the end of Q3, total backlog and deferred revenue was $333.3 million, up 54.1% year-over-year from $216.2 million at Q3 '20 and a slight decrease of 4% sequentially from $347.2 million at Q2 '21. This mere record Q3 backlog and deferred revenue reflects increasing commitments from our large cable customers growing demand for new broadcast edge appliances including 5G bandwidth reclamation projects and growing video streaming SaaS volume commitments.

Note that historically about 80% to 90% of our backlog and deferred revenue gets converted to revenue within a rolling one-year period. As mentioned on previous calls, not included in our backlog is additional contractually agreed CableOS business with three of our initial Tier 1 cable customers. At the end of Q3 '21, this incremental amount was approximately $136.7 million down from $145 million last quarter. As approximately $8.3 million went through the purchase order process and therefore moved into bookings.

Taking these CableOS contracts into account, we have total future contracted revenues of approximately $470 million which continues to provide us with a very solid foundation for the remainder of 2021 and into 2022. Now, I'll turn to our non-GAAP guidance for 2021 beginning on slide 11. I will now review guidance for our cable segment for Q4 and the full year. For our Cable Access segment in Q4, we expect revenue in the range of $65 million to $70 million. At the midpoint, this reflects an increase of $12.5 million compared to prior Q4 guidance. This increase was driven primarily by accelerating deployment momentum with our Tier 1 customers. Gross margin in the range of 40% to 41%. At midpoint, this reflects a decline of 550 basis points versus prior guidance. This is mainly due to increased hardware mix resulting from incremental hardware revenues based on growing demand from our customers procured at higher than standard costs.

Adjusted EBITDA to range from $7.4 million to $9.1 million. At midpoint, this reflects an increase of $2 million versus prior guidance primarily due to additional gross profit on increased revenues. For the full year 2021, based on our progress to date, we now expect for Cable Access revenues in the range of $214 million to $219 million. At the midpoint of our guidance, this reflects a $17 million increase versus prior full year guidance. At midpoint, it also reflects 59% revenue growth for the full year, indicating our business building momentum worldwide. Gross margin in the range of 42.6% to 42.9%, a 175 basis point decline versus prior guidance at the midpoint. This is due to increased hardware mix resulting from incremental hardware revenues as discussed and associated higher supply chain related costs as we have discussed.

Supply chain costs increase have been significant this year and make a tough year-over-year comparison. Especially, as we have prioritized market share gains. Absent supply chain impact, our blended gross margins for the full year are expected to be nearly flat with 2020. Despite a much heavier mix of hardware, in other words, absent supply chain impact, both software and service and hardware margins are expected to improve in 2021 year-over-year which is encouraging indication that we are on the right track to achieving our long-term margin expansion targets.

Adjusted EBITDA in the range of $21.6 million to $23.3 million, an increase of $2.2 million versus prior guidance at the midpoint. Now, I will discuss Video segment guidance. For our Video segment in Q4, we expect revenue in the range of $82 million to $87 million as we guided previously. Gross margin in the range of 54.5% to 55.5%. At midpoint, this is consistent with our previous guidance. Adjusted EBITDA to range from $9.6 million to $12.7 million. At midpoint, this reflects a decline of $1.9 million from prior guidance primarily due to timing of delayed hiring for sales and marketing, originally planned in the third quarter, getting pushed out to the fourth quarter.

For the full year 2021, Video segment results, we now expect revenue in the range of $285 million to $290 million. At the midpoint of our guidance, this reflects a $4.5 million increase versus prior guidance. Attributable to both, a continued rebound in broadcast market demand and growth in streaming SaaS. Gross margins in the range of 57.3% to 57.7%. At the midpoint of our guidance, this represents a 125 basis point increase over prior guidance, mainly due to product mix. Adjusted EBITDA in the range of $28.9 million to $32 million, an increase of $4.9 million compared to prior guidance at the midpoint.

Slide 12 presents the consolidated total Company guidance for Q4 and full year 2021, calculated as the sum of the two segment charts, we just reviewed. Reading out these summations, for Q4, we expect revenue in the range of $147 million to $157 million. At midpoint of our guidance, this reflects an increase of $11.5 million versus prior guidance. Gross margin in the range of 47.8% to 49%. At the midpoint of our guidance, this represents a 270 basis point decline over prior guidance mainly due to product mix and associated higher supply chain costs. Adjusted EBITDA to range from $17 million to $21.8 million. At midpoint of guidance, this reflects an increase of $0.2 million versus prior guidance. EPS to range from $0.10 to $0.14. At midpoint, there is no impact on what we guided previously. Our weighted average diluted share count of approximately 106.9 million. And at the end of Q4, cash is expected to range from $125 million to $135 million. At midpoint, this reflects a decline of $5 million primarily due to increased investment in inventories as we ramp up for 2022 shipments. For the full year, we now expect total Company revenue in the range of $499 million to $509 million reflecting raised expectations at both the low and high end of the range due to strong demand we saw in the third quarter and our updated Q4 expectations for both segments.

Gross margin in the range of 51% to 51.3%. At midpoint of our guidance, this represents a decrease of 25 basis points versus prior guidance at midpoint. Adjusted EBITDA to range from $50.5 million to $55.3 million, an increase of $7 million versus prior guidance at the midpoint. EPS to range from $0.28 to $0.32 per share, a $0.06 or 25% increase compared to the midpoint of prior guidance. An effective tax rate of 10%, a weighted average diluted share count of approximately 105.1 million. And finally, cash at the end of the year is expected to come in between $125 million and $135 million.

In summary, during the third quarter, we continue to execute on our long-term strategic priorities and goals. Our performance and outlook continue to be in line with the multi-year revenue and operating models we shared with you during our Video and Cable Access segment Investor Events media [Phonetic].

We appreciate your attention today and look forward to updating you on our continued progress. With that, thank you everyone. And now, I'll turn it back to Patrick for final remarks before we open up the call for questions.

Patrick Harshman -- President and Chief Executive Officer

Okay. Thanks, Sanjay. So let's pick up on your closing comments, then review our strategic priorities as we conclude the year and head into 2022. For Cable Access business, our objectives remain supporting volume deployments with a growing list of Tier 1 customers, winning and scaling with new global operators and expanding our addressed market through a converged software core DOCSIS and fiber-to-the-premises capabilities. For Video segment, our objectives continue to be accelerating the growth of our streaming SaaS customer base and per customer's usage, capitalizing on the accounting [Phonetic] transformation of traditional, media and broadcast infrastructure, particularly the new edge processing opportunity that we've talked about and delivering consistent margin expansion, recurring revenue growth and profitability.

As you've seen in the third quarter, we continue to deliver industry-leading solutions to enable superior subscriber experiences and then create value for our customers and our shareholders. We thank you all for your continuing support. And with that, we'd like to open up the call for questions.

Questions and Answers:

Operator

Thank you. [Operator Instructions] Our first question comes from the line of Steven Frankel with Colliers. Your line is open.

Steven Frankel -- Colliers -- Analyst

Good afternoon. Thank you for the opportunity. Patrick, let's spend a couple of minutes talking about these Tier 1 deployments in Cable Access. Could you characterize your visibility into their deployment plans and is that improving as we go through these ramps?

Patrick Harshman -- President and Chief Executive Officer

Yes. In short of this -- we're developing increasingly close and collaborative relationships with both existing and new Tier 1 operators, Steve and through that process we're gaining better visibility and understanding. At the same time, they're developing better understanding of the capabilities of our technology and how to best handle it operationally. All of that is, I mean, it's work in progress, but visibility continues to improve.

Steven Frankel -- Colliers -- Analyst

And while back you throughout this $50 million node number, I wonder if you might update us on what that universe of even just the Tier 1 customers you have now and how many nodes that might be as a addressable market.

Patrick Harshman -- President and Chief Executive Officer

Yeah, I think it's not nodes, but, and...

Steven Frankel -- Colliers -- Analyst

I'm sorry.

Patrick Harshman -- President and Chief Executive Officer

Homes, yes.

Steven Frankel -- Colliers -- Analyst

Yeah, correct.

Patrick Harshman -- President and Chief Executive Officer

I regret, I don't have a specific number for you, but I think since we threw that out, it has definitely gone up. Well, better for me not to hazard a guess here. It's up -- we've I think, since that time we've added several, we've talked about -- we've talked about nine global Tier 1 that is top 10 customer in respective geographies as well as just shy of 70 total customers, Steve. So, indeed the number has gone up I would say, materially since 50, but I don't have a specific number to give you here today and I'd like to get back to all of you with an updated -- an updated count.

Steven Frankel -- Colliers -- Analyst

Okay. But to use a world series analogy, are we -- like in autumn of the second inning, kind of where are we in this rollout?

Patrick Harshman -- President and Chief Executive Officer

Well certainly, we believe so. I mean, although we're pleased on one hand with the growth of the -- of the models we rolled out to. It's -- we're still, as of the end of the third quarter, we were just below 4. So let's just assume that the total addressable market customers we've won is somewhere between 50 million and 60 million modems. I mean, that says, we're something on the order of 7 percentage -- of 7% of being rolled out across just those customers that have already started rolling out CableOS, not to mention customers who are still in our sales pipeline. So I think by any measure that says, we're really still very early innings or inning in terms of the -- the rollout potential in front of us.

Steven Frankel -- Colliers -- Analyst

Great. And then you mentioned your first non-FCC mandated win in video distribution, could you give us some hints in terms of timing and scale and what the pipeline from other operators might look like?

Patrick Harshman -- President and Chief Executive Officer

Well, yeah, it's a $7 million project, I don't want to go further than that. The project is was won in the third quarter. It's not been deployed. There is no revenue yet. So that is still ahead of us. But we think it's noteworthy, this is a -- let me say a household name kind of operator out there, and it's meaningful that they are, but who has historically used satellite to move video around and the fact that on their own nickel, they see enough operating flexibility, efficiency, and in fact, new service delivery opportunities that they are themselves of funding, moving off of satellite and getting onto terrestrial networks. And as we've commented before, while the FCC and the 5G may have been kind of the -- the catalyst for some of this activity in the market. We think it's an architecture that makes a ton of sense from a strategic flexibility point of view as well as from an economic point of view and so we think it's simply going to be growing trend worldwide. We're still again, to use the previous analogy, very early innings on this thing. But we continue to be optimistic about it of both in terms of a trend in the market that's going to drive overall spending. And in terms of our competitive positioning by virtue of our software based edge platform.

Steven Frankel -- Colliers -- Analyst

Thank you. One last quick one, and you've mentioned this number before. How many of those 101 SaaS customers have not launched yet on video side?

Sanjay Kalra -- Senior Vice President and Chief Financial Officer

I believe, there will be around 15% to 20%.

Steven Frankel -- Colliers -- Analyst

Thank you, Sanjay. I'll jump back in the queue.

Patrick Harshman -- President and Chief Executive Officer

Yeah. All right. Thank you.

Operator

Thank you. Our next question comes from the line of Simon Leopold with Raymond James. Your line is open.

Simon Leopold -- Raymond James -- Analyst

Thanks for taking the question. I wanted to see if you could give us a little bit of help in terms of how to think about the gross margin for 2022, because what you've highlighted in the prepared remarks looks like some elements of supply chain, but a lot of what's pressuring gross margin in the fourth quarter sounds like a hardware mix aspect. So I just wanted to see if maybe you can bridge to some of the commentary you had offered us back in June to how to think about the overall gross margin trend in 2022 as you see it today?

Patrick Harshman -- President and Chief Executive Officer

Thanks for the question, Simon. I mean, let me first address, when we say mix, and specifically, I don't want you or anyone else to think, well, it's more hardware and less software. In fact, what it is, it's simply more hardware. When we presented our three-year model, we actually assumed by 2024, our global share of DAA hardware would be around 30% from a market share perspective. And indeed, even from the beginning of this, we've spoken publicly about it, we expected in our -- in most of our initial -- on many of our initial CableOS deployments, our core software with several hours as well as our competitors' hardware kind of hanging off with our software, if you will, are being fed by our software. And what we're seeing right now is a trend where we're getting much larger market share. We're seeing, our hardware use for -- we think we're way above 30% in short and that is driving both revenue upside, growth and profit upside as well as a relative mix difference, but by no means any less software than was originally anticipated.

So now coming back to your specific question, I think maybe slightly reframe it, the question becomes, well, in 2022, will Harmonic continue to win more or much more than its fair share of hardware revenue? And I think that that's something we're still trying to assess is the durability of customers' preference for our hardware versus competitors. I -- and I think that will be manifest in our guidance for 2022, both at the topline and corresponding to that -- to the gross margin line. But I think it is important to understand that even in a scenario where we see ourselves for a longer period of time capturing a much later market share of hardware that doesn't imply lower gross profit, it's kind of the original business, we talked about in our three year plan plus some incremental hardware, albeit at low margin. I hope that's not too much of a longer complicated answer, Simon. So I'll pause there and see if that makes sense to you.

Simon Leopold -- Raymond James -- Analyst

No, no, it makes sense. So percent -- the gross margin percent may be lower, but the profitability, the EBITDA earnings you're coming away with on higher revenue is basically a tailwind.

Patrick Harshman -- President and Chief Executive Officer

That's right.

Simon Leopold -- Raymond James -- Analyst

Okay, great. No...

Patrick Harshman -- President and Chief Executive Officer

I mean, of course, I mean, the elephant in the room, that's kind of what's happening strategically apart from anything to do with supply chain. And you, and everyone else probably in this call has heard more than you care to hear about supply chain, so I don't want to belabor all of it, but that continues to be a somewhat dynamic headwind as we go into next year. And I think that that's a -- we don't think that that's a permanent fixture in our business, but it certainly will be a headwind for most, if not all of next year. And that also will way into the guidance that will eventually provide for 2022.

Simon Leopold -- Raymond James -- Analyst

That all makes sense. And then if you could give us any updates you have on your participation in RDOF-related projects, whether you're contributing in the fourth quarter and your longer term outlook for RDOF as a opportunity.

Patrick Harshman -- President and Chief Executive Officer

Yeah. We envision modest contribution in the fourth quarter, but some growing contribution in 2022. To be clear, we are -- our point of entry are -- our area of go-to-market focus is on those cable operators, who are doing RDOF work or hybrid operators who kind of operate both fiber or historically a twisted pair as well as cable infrastructure. So we're not going for the entirety of the RDOF space, but we're going through what -- I think at a growing subset of it which are those -- the RDOF opportunity being addressed by people who have some play in cable and there the main thrust is qualification of our fiber-to-the-home solution alongside DOCSIS. And as I mentioned the prepared remarks, we're pretty encouraged with the progress we're making. We're -- by virtue of the wins that we have so far, we're gaining credibility. A lot of prospective customers are looking to see how well the early rollout of the technology is going. And we're working with a couple of larger customers who have the potential to do quite a bit in RDOF, and there, it's a kind of a different dynamic or process, but we're working on getting our fiber-to-the-home solution qualified there and a cautious optimism that we will be part of that they will be rolling out to taking advantage of RDOF in 2022 and it will be part of their solution. But certainly more to come on that.

Simon Leopold -- Raymond James -- Analyst

Okay. And then one last one, not looking for the tutorial right now on cable architecture, but as we -- we did here, one of the larger operators talking about high split, and that's stimulated a lot of questions. Could you help folks understand what does that mean in terms of an opportunity for Harmonic if an operator chooses to upgrade through high splits? Thank you.

Patrick Harshman -- President and Chief Executive Officer

Well, before we get to the specifics of your question, I understand that may be confusing. I mean, there is a tool bag right now of options that cable operators looking at long and short term and so there is just multiple directions that they can go. And I'll tell you, I think that our software core is really coming into focus as a very big strategic advantage, because of what it means is without kind of having a wait from new hardware, develop new hardware, we can kind of pivot or expand to address basically program, reprogram the functionality of our solution to handle these use cases.

And when you come to know specifically high splits and mid-split before that, in fact, I think in prepared remarks, a couple of quarters ago, we talked about -- we talked about early work we did there with a large customer and how we jumped on that we think ahead of the rest of the market. So in short, we think we have a great solution for high split, it dovetails perfectly into what CableOS is all about and, and we see that is a, as a specific competitive advantage or a specific instance of the broader competitive advantage we have with the flexibility of our CableOS platform.

Simon Leopold -- Raymond James -- Analyst

Thank you very much.

Patrick Harshman -- President and Chief Executive Officer

All right. Thank you.

Operator

Thank you. Our next question comes from the line of Ryan Koontz with Needham and Company. Your line is open.

Ryan Koontz -- Needham and Company -- Analyst

Thanks for the question. And great quarter, guys. First one, are you seeing any customers all express interest in going with the multisource, CMTS core software or is it primarily single source predominantly?

Patrick Harshman -- President and Chief Executive Officer

Primarily single source.

Ryan Koontz -- Needham and Company -- Analyst

Yeah, OK. Good. And then a more complex question, as we kind of peel back the onion on the gross margin recovery here, how much of this is transitory versus permanent change. And do you look at pricing adjustments to account for your permanent cost changes. I mean, where you in that cycle right now in terms of thinking about that?

Patrick Harshman -- President and Chief Executive Officer

I think we see Ryan, what's going on now is primarily transitory, but the next thing I would say is, what we've learned is that we don't know, what we don't know. And we don't have a time limit on it. I think, when the advantages of our position or this market is that we're not dealing with thousands of customers, we have strong strategic relationships with large customers, they are well aware of what's going on and that creates the opportunity to have open, transparent discussions about how to how to ensure the health of their deployment plans and their pipeline. So as part of that, absolutely pricing adjustments are absolutely on the table. And whether those pricing adjustments become permanent or not I think is very much related to how this whole thing plays out. But that's, I hope that gives you a little bit of a flavor of the way we're thinking about in and addressing it.

Ryan Koontz -- Needham and Company -- Analyst

Okay, great. And on the competitive front, with regards to the hardware side of RPD and start to see [Phonetic] any change in competitive environment there? It sounds like you're winning more share than you thought. So it sounds like you're more confident in your competitive position.

Patrick Harshman -- President and Chief Executive Officer

Yeah, I think that that's right. In a nutshell, that is correct.

Ryan Koontz -- Needham and Company -- Analyst

Okay, helpful. Thank you.

Patrick Harshman -- President and Chief Executive Officer

All right, thank you.

Operator

Thank you. Our next question comes from the line of Tim Savageaux with Northland Capital Markets. Your line is open.

Tim Savageaux -- Northland Capital Markets -- Analyst

Hi, good afternoon. And I'll add my congratulations. I actually didn't want to start with the supply question and while recognizing you're seeing some cost pressures from a topline standpoint. You've arguably manage this about as well as anybody has and I want to try and dig into that a little bit more. In terms of I guess to what do we attribute the -- your ability to ship pretty significantly and I see inventories are up. And for once, that's a good thing, right. But it's the fact that the -- a lot of the hardware products are based on standardized platforms or just overall kind of supply chain execution, any comment on the node side is to putting aside the cost pressures for a moment, how you're able to -- did you such a good job managing the supply chain.And I have a follow-up.

Patrick Harshman -- President and Chief Executive Officer

Well, I very much appreciate the question. I think we have done a pretty good job. But we're not sitting here pounding our chest. I mean it's -- it's come at the expense really of heavier expenses. I think maybe one advantage that we had, Tim as we went into the year with an aggressive posture. We weren't 100% sure. But we felt that there was upside on the year, and we were ready to put money behind that hypothesis really before this whole supply chain and go up. So we were already kind of leaning into our supply chain, we were looking at how we can pull in a components, etc. That was the mode that we were in. And so we, as the situation got tougher and we had to pull in hard and get even more aggressive, we weren't starting from zero if you will. The car was already the effort -- the lean in was already pretty significant, I would say. I think that's one, that's one fact. And in associated with that, we -- as I communicated a quarter or two ago or Sanjay did we -- we had no qualms at all. We wasted no time thinking about optimizing to the nth degree, cost versus getting it done.

We've been very clear internally and strategically that our number 1 priority is accelerating deployments, accelerating market share gains, etc. So, when confronted with, let's say, an opportunity to bring more things in or accelerate at a cost, I don't want to say we've been different to cost, but we've -- we've leaned into spending more when necessary. And the third thing I would say though is that I just have to give kudos to our team. We have a -- we have a supply chain team that has, I mean, maybe same thing with our peers and competitors, but I can tell you from firsthand experience, our supply chain team has just been excellent this year. This team has worked around the clock feverishly. I mean, we have people who have literally during the middle of COVID have spent months in other parts of the world under a very different, difficult quarantine conditions etc. doing whatever it takes to get it done. And so, I'll take the opportunity to really acknowledge the tremendous effort of our team in the conviction and the commitment to deliver good results. And I think that that is, as you pointed out, I think that's really come through.

None of that is to say we won't have further challenges ahead or that where we think we're out of the woods, every day almost it seems brings another challenge as we play [Indecipherable] here, but today, I think we've done very well and it's a combination of those three things that I mentioned.

Tim Savageaux -- Northland Capital Markets -- Analyst

Great, thanks for that. And then I guess a couple of questions on the Cable Access business and that'll be it for me. One, you're -- you appear to be diversifying a bit, and obviously you saw a nice growth sequentially in Cable Access and a lower contribution from Comcast, which is always good to see. In that context, if you talk about your nine Tier 1s, I think now, nine, I think you commented last quarter that maybe half of those customers were kind of meaningfully or if not fully up and running? Do we see more of that in terms of providing that diversification of the business broadly in cable access and then maybe in the quarter as you look forward, is the PON opportunity starting to contribute or do you expect it to sometime soon and any comments on the size of that pipeline? Thanks.

Patrick Harshman -- President and Chief Executive Officer

Yeah. Well, in short, yes, we think that -- as additional Tier 1s come online and broadly is the total number of customers grows, you will see continued diversification of the revenue. I mean, that being said, the big guys are big, and as long as they are rolling that will represent a good part of the business, which is -- which is not bad news at all. So I think -- I think the cable industry for better worse is inherently concentrated, and hence our intense focus strategically on Tier 1s from day one as we get a bigger basket of Tier 1s which we aim to continue to do. I think you'll see some diversification among them, but no doubt about it -- the top -- the top 10 or 15 customers we have will come in and outside position in our market. And you can see the power or what it means when they are -- when they are accelerating.

Regarding the PON effort, we are very encouraged by what's happening there. That being said, we're still very much on the on-ramp that business and comparing that business is, as I think ahead 2022, comparing that business, which I think will begin to grow in 2022 more substantially, but then the question is as a percentage, does it takes the growth of cable? I'm not sure. Long term, there's no doubt about it, having a strong position in fiber is great strategically, great financially and that's absolutely where we're headed. As both things kind of scale and ramp though, I think, I think it will take a little bit more time for financially for the fiber-to-home to kind of get inside what the purpose so to speak, but we remain incredibly strategically focused on it and continue to see fiber as a very important, not only diversification, but additional growth to lever for our business.

Tim Savageaux -- Northland Capital Markets -- Analyst

Okay. Thanks very much.

Patrick Harshman -- President and Chief Executive Officer

All right, thank you, Tim.

Operator

Thank you. Our next question comes from the line of Kyle McNealy with Jefferies. Your line is open.

Kyle McNealy -- Jefferies -- Analyst

Hi, thanks very much for the question. Great job with the results, particularly for Cable Access. I'm wondering, if you could parse out for us, what the budget position looks like, across your cable customers, the extent that you can have visibility into it, what it looked like entering Q4 and how much of the increased Q4 outlook might be coming from any kind of budget flush versus general increased momentum or share gain in your cable business. And were there any specific larger customers that you've seen an uptick in Q4 orders that you consider to be some type of budget flush. Thanks.

Patrick Harshman -- President and Chief Executive Officer

I think it's still early in Q4 to characterize what's happening as budget flush or not. Frankly, as Sanjay outlined, we came into the quarter with strong backlog and deferred revenue, the majority of the orders that will take this quarter, actually, we anticipate to be for 2022. It's not quite that black and white, but particularly in the context of the supply chain issues, the whole industry has been working with. We've been -- we've encouraging our customers to be looking at working ahead.

Now that being said, it's true -- the Q4, on both sides of our business, the Q4 is historically strong. And indeed whether you call it budget flush or catch up some amount of that activity is I think is part of the -- the historically -- the historic seasonality in Q4, but relative to any other year right now, I mean, Sanjay, chime in if you see it any differently, but I don't think we see any difference in the historic seasonality pattern.

Sanjay Kalra -- Senior Vice President and Chief Financial Officer

No, there is nothing. I mean, what we saw last year or the year before is that is similar to what we are seeing this time in Q4 is, that is similar.

Patrick Harshman -- President and Chief Executive Officer

So coming back, I guess part heard your questions, here is the uptick, we think it's more to do with just growing a deployment, momentum kind of regardless of the quarter. So maybe a modest impact for seasonality, but more than that, it's just a continuing momentum with a broader base of customers.

Kyle McNealy -- Jefferies -- Analyst

Okay, that's great to hear. Just one follow-up, is there any way for you to quantify at all, how much revenue you think you weren't able to ship this quarter due to the supply chain issues and constraints that you would have otherwise been able to ship in the quarter.

Sanjay Kalra -- Senior Vice President and Chief Financial Officer

Well, we can't quantify that. I think as Patrick earlier mentioned, we are trying to address all our customer demands. And we have done that in all the quarters, and especially Q4 as we are raising the guidance further to what we said earlier, three months ago, which itself was a raise as well. I think we are marching on the past to address all of our customer demands.

Kyle McNealy -- Jefferies -- Analyst

Okay, fair enough. Thanks so much.

Patrick Harshman -- President and Chief Executive Officer

All right. Thank you.

Operator

I'm not showing any further questions in the queue. I would now like to turn the call back over to management for closing remarks.

Patrick Harshman -- President and Chief Executive Officer

All right. Well, thank you very much for your time today. And more generally supports, we remain excited about our business and excited about the progress we're making and we look forward to updating you again soon. With that, we'll say, a good day.

Operator

[Operator Closing Remarks]

Duration: 55 minutes

Call participants:

David Hanover -- Investor Relations

Patrick Harshman -- President and Chief Executive Officer

Sanjay Kalra -- Senior Vice President and Chief Financial Officer

Steven Frankel -- Colliers -- Analyst

Simon Leopold -- Raymond James -- Analyst

Ryan Koontz -- Needham and Company -- Analyst

Tim Savageaux -- Northland Capital Markets -- Analyst

Kyle McNealy -- Jefferies -- Analyst

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