salesforce.com
The San-Francisco-headquartered company said users will now be able to monitor their chatter feeds with Chatter Mobile, including posts from colleagues and alerts from applications, as well as post status updates and comment on relevant conversations -- all from their mobile devices.
Chatter Mobile will also help employees stay in touch with one another and informed of their activities by uploading documents and photos and collaborating with team members via a mobile device.
"Chatter Mobile means you can know what is happening in your entire enterprise, wherever you are. The combination of devices like the iPad or the new iPod touch with mobile applications like Chatter that push information to you in real-time are making the desktop obsolete," said Marc Benioff, chairman and CEO of salesforce.com, in a statement.
salesforce.com, which manages customer information for about 82,400 customers including Allianz Commercial, Dell, Japan Post, Kaiser Permanente, KONE, and SunTrust Banks, said Chatter Mobile will be available to its customer relationship management customers and force.com subscribers at no additional charge.
However, the company said Chatter Mobile applications for BlackBerry, iPad, iPhone and the new iPod touch will be available by the end of the year, while Chatter Mobile for Android devices is scheduled to be made available in the first half of 2011.
The New York Stock Exchange-listed company said with the launch of its Chatter Mobile, it is hastening a market shift to the next cloud computing paradigm, Cloud 2.
"The first phase of cloud computing was about leveraging technologies that were low-cost, fast and easy to use on your desktop. Cloud 2 represents the next generation of cloud computing -- one that is inherently social, collaborative and delivers real-time access to data and information across new mobile devices," the company said in a statement.
Mobile devices are becoming the new enterprise desktop for more than 50 percent of the workforce, the company said in a statement quoting an IDC study, adding that people who access Facebook through a mobile device were twice as active on the site than on non-mobile uses.
There are now more than 500 million people who access the Internet via a mobile device, and the use of mobile applications will grow at a double-digit rate, a recent report by IDC said.
Meanwhile, a Morgan Stanley report said the number of people who access the Internet via mobile devices will surpass desktops and laptops by 2012.
Shares of salesforce.com closed 0.12 percent up at $119.79 on Wednesday on the New York Stock Exchange.
International Business Times, The Global Business News Leader
