"This could be the worst Christmas ever," one analyst told CBS Marketwatch.
Bah humbug. Maybe it's a blue Christmas for him and investors in Wal-Mart
Still, the tougher retail environment also means tougher return policies at many stores. What to do with those three extra coffee grinders and charming needlepoint "Puppies in a Basket" throw pillow that's not quite right in your mid-century modern pad? Here are eight tips to help you make many happy returns!
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If possible, get the gift receipt from the gift giver.
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Return the unwanted item ASAP. Wait too long, and that lovely $55.97 deluxe mahjong set may be marked down to $7.99. And that's what you'll get in return.
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Return the item in its original packaging. Neatness counts.
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Be willing to exchange the item or accept store credit, if it means you'll get more to spend.
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Remember to bring the original credit card you used for the purchase if you're returning a gift you bought.
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Befriend the sales staff. Niceness counts. Employees sometimes use their discretion about whether to allow return/exchange transactions.
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Avoid peak shopping hours so employees are less frazzled and more willing to work with you. If you hit a brick wall of resentment, try a different location. And remember -- smile!
- Unable to exchange, get a store credit, or cash back? There's always the fine art of regifting.