Based on the aggregated intelligence of 180,000-plus investors participating in Motley Fool CAPS, the Fool's free investing community, customer relations management, or CRM, software specialist (NYSE: CRM) has received the dreaded one-star ranking.

With that in mind, let's take a closer look at Salesforce's business and see what CAPS investors are saying about the stock right now.

Salesforce facts

Headquarters (founded) San Francisco (1999)
Market Cap $21.7 billion
Industry Application software
Trailing-12-Month Revenue $2.3 billion
Management Co-Founder/Chairman/CEO Marc Benioff
CFO Graham Smith
Return on Equity (average, past 3 years) 5%
Cash/Debt $777.9 million / $557.2 million
Competitors Microsoft

Sources: S&P Capital IQ and Motley Fool CAPS.

On CAPS, 48% of the 1,799 members who have rated Salesforce believe the stock will underperform the S&P 500 going forward.

A couple of months ago, one of those Fools, there4im, touched on the stock's seemingly unsustainable valuation:

Salesforce might have great software, but the stock is priced for perfection. I question the width of their [competitive moat] -- Can they fight off competition from Microsoft, SAP and others? I admit it might take a couple of years for the competition to catch up, but in the meantime, [Salesforce] does not seem to be cashing in all that well.

I suspect that two years from now, this will not be the darling of Wall Street that it is today. It will be just another software company -- with a down-to-earth multiple.

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Want to see how well (or not so well) the stocks in this series are performing? Follow the TrackPoisedTo CAPS account.