Salesforce(NYSE) CRM

Salesforce NYSE:CRM helps companies track customers and improve sales. It provides online tools to manage data and customer service. These services help teams work together using artificial intelligence.

The Main Tools

• Subscription and Support: Core software for managing customer relationships; accounts for 95% of revenue for the six months ended July 31, 2026.
• Agentforce Apps: Business applications including sales and marketing tools; generated $14.1 billion in revenue for the six months ended July 31, 2026.
• Data 360 and Platform: Systems for data integration and analysis; generated $7.3 billion in revenue for the six months ended July 31, 2026.
• Professional Services: Consulting and training for technical deployment; accounts for 5% of revenue for the six months ended July 31, 2026.

Expanding the Business

• Acquired Informatica in November 2025 to expand capabilities in data management and integration across different business systems.
• Acquired Qualified.com in April 2026 and Regrello Corp. in October 2025 to accelerate the development of autonomous software agents.
• Entered agreements in May 2026 and June 2026 to acquire Contentful and Intercom to further expand its software and agent platform.
• Launched Agentforce to enable organizations to deploy autonomous agents that make decisions and execute tasks independently.

Why the Platform Works

Salesforce brings together humans, data, and software agents on a single trusted platform. This approach creates a complete view of customers and allows teams to be more productive through integrated artificial intelligence.

By the Numbers

• Total revenue reached $22.5 billion in the six months ended July 31, 2026, up 12% year over year.
• Operating income was $4.7 billion for the six-month period ended July 31, 2026, up from $4.3 billion a year earlier.
• Cash provided by operations grew to $8.0 billion for the six months ended July 31, 2026, up 10% year over year.
• Remaining performance obligation reached $66.3 billion as of July 31, 2026, up 11% year over year.
• Total cash, cash equivalents, and marketable securities reached $11.4 billion as of July 31, 2026.

Bottom Line

Salesforce has evolved from a standard software provider into an integrated platform for autonomous agents and data analysis. This transition allows the company to remain a central tool for modern business operations and customer engagement.