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15 Ways to Make Your Short-Term Rental More Appealing

By Maurie Backman - Feb 20, 2022 at 7:00AM
Two people carrying luggage and walking outside a vacation house.

15 Ways to Make Your Short-Term Rental More Appealing

Get ready to get booked

If you own a short-term rental as part of your real estate portfolio, your goal should be to entice new guests and encourage repeat ones. Here are a number of ways to make your vacation rental the place people want to stay.

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1. Provide lots of detail in your listing

People who book vacation rentals run the risk of not knowing exactly what they're signing up for. You can mitigate some of your first-time guests' concerns by being very descriptive in your listing. Describe the layout of the home, the bedrooms, and what's included and take a bunch of photos as well.

ALSO READ: 5 Ways Booking a Home Rental May Save You Money on Your Next Vacation

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Apple Maps display on car dashboard.

2. Give clear driving directions

If your short-term rental is off the beaten path, it may not easily come up on navigation systems. It's a good idea to give step-by-step directions so that your guests know exactly where they're going.

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Several bushes and trees of different colors in front of a house.

3. Boost your home's curb appeal

Giving a great first impression is crucial when you're talking about a vacation property. It pays to invest in your home's curb appeal, whether in terms of landscaping, a newly painted fence, or even a welcome sign.

ALSO READ: 3 Reasons Vacation Rentals Will Be Big in 2022

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Antique glass door knob.

4. Make it easy for guests to get in

The last thing guests want to deal with is a complicated system for picking up keys. Consider investing in an electronic lock, where you simply text or email a code for your guests to put in upon their arrival. Otherwise, make sure your keys are easily accessible.

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Couple house hunting with a real estate agent.

5. Greet your guests in person, if possible

If you live close to your rental property, it's never a bad thing to meet guests when they show up to help their stay get off to a smooth start. If you can't greet guests in person because you live too far away or are out of town yourself, be sure to check in with them after their arrival.

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Gloved hand grabbing a bucket of cleaning supplies.

6. Make sure your home is spotless

A home that's clean and well kept is one that's bound to encourage repeat visits. Invest in a good cleaning service so that your home looks pristine when new guests arrive.

ALSO READ: 4 Ways I Keep Home Maintenance Costs Down

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Two people stand in a kitchen while drinking coffee.

7. Stock your kitchen

Many people choose vacation rentals over hotels for the ability to cook and prepare food. So, you might attract more visitors with a well-stocked kitchen -- one that includes pots, pans, baking trays, and basic items like spices, condiments, and oil. For an even nicer touch, throw in free coffee.

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A stack of folded hand towels.

8. Invest in nice towels and sheets

One great thing about staying at a hotel is that you get to feel pampered. You can help replicate that experience by loading your bathrooms with soft, fluffy towels.

ALSO READ: 3 Ways to Furnish Your New Home on the Cheap

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Person making homemade soap.

9. Include higher-end toiletries

Some people enjoy sampling different toiletries at hotels. It pays to go the extra mile and invest in some higher-end bath and body products like soaps and lotions for that hotel-like experience.

ALSO READ: Best Hotel Credit Cards of February 2022

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Person taking notes while using laptop.

10. Put together a visitor's guide

The people coming to stay at your rental may not know the area. Help them get acquainted by assembling a guide complete with local attractions and restaurant recommendations -- if you're able to include some menus, even better.

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Person in front of computer is excited and smiling with hands in air.

11. Have a flexible cancellation policy

As a vacation property owner, you have to protect your bottom line. But it also pays to be as flexible as possible with guests when it comes to cancellations. So, to that end, give as much leeway as you can. You might also allow guests to cancel last-minute and get fully refunded, provided you can rebook your home and not lose out on revenue.

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Person packing a suitcase.

12. Be flexible with check-out times

Your guests may be bummed to learn that they need to haul out of your rental by 11:00 in the morning. If you don't have a new party coming in the same night as their departure, offer your current guests the option of a late checkout.

ALSO READ: Burned-Out Americans Are Turning to This 1 Trick to Recharge

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Glass of champagne and face mask.

13. Leave a welcome gift

There's nothing like walking into a rental and being greeted with a fruit basket or bottle of wine. Putting out a modest welcome gift could really set the tone for your guests' stay, so it's worth that small investment.

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Beagle on leash looking up.

14. Be open to pets

Many people struggle with pet care when on vacation. So, if you allow pets at your rental, you might not only attract more guests but also position yourself to command a higher nightly rate. Remember that it's perfectly acceptable to charge a pet fee or security deposit -- provided you keep it reasonable, of course.

ALSO READ: 1 Top-Dog Pet Stock for the Long Run

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Person checking a cell phone.

15. Be responsive

One of the best things you can do as a short-term rental owner is quickly respond to guests' questions. Doing so sends the message that you value them and want their stay to go perfectly.

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Smiling person in front of computer at home.

Set yourself up for success

Securing a steady stream of guests for your short-term rental is a great way to profit nicely as a real estate investor. Follow these tips to give your property an edge and make it the place people want to keep coming back to.

The Motley Fool has a disclosure policy.

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