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Merrill Edge Review: Top Broker With Strong In-Person Support
The Ascent is reader-supported: we may earn a commission from offers on this page. It’s how we make money. But our editorial integrity ensures our experts’ opinions aren’t influenced by compensation.
Merrill Edge is a top brokerage that offers lucrative perks such as $0 ATM fees, third party research, and premium customer service. Read our Merrill Edge review to learn more about the benefits offered and determine if this is the right broker for you.
Ratings Methodology
We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.
Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor.
Rating image, 4.5 out of 5 stars.
4.5 stars
We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor.
Bottom Line
Merrill Edge sports low overall fees, strong research offerings, and fantastic customer support. It's a solid option for all investors, and especially attractive for Bank of America customers. Read our full Merrill Edge review to find out whether or not this broker is the best choice for you.
Fees:
$0 per trade
Account Minimum:
$0
Special Offer
Get up to $600 when you invest in a new Merrill Edge® Self-Directed account
Open Account
On Merrill Edge® Self-Directed's Secure Website.
Full Merrill Edge review
Top perks
No brokerage is perfect for everyone, but every brokerage tailors its offerings to a certain type of customer. Merrill Edge stands out from the pack with several main features:
- $0 trades: Merrill Edge, like all of the best stock brokers, now offers commission-free trading.
- Fee-free debit card and bill pay: Being able to access your account balance at any Bank of America ATM without paying a debit or ATM fee is a major advantage for those who live near a Bank of America branch. Likewise, free bill pay makes it easy to pay bills straight from your account balance.
- In-person customer support: Many Bank of America financial centers (i.e., branches) have Merrill Edge advisors available during normal banking hours to help you with your account. If being able to speak to someone in person is valuable to you, this can be a major selling point on its own.
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Commission prices
This discount brokerage has joined the trend of $0 commissions on online stock trades, and no-transaction-fee funds make it an attractive bargain. Base commission prices are detailed in the table below.
| Stocks and ETFs | Options | Mutual funds |
|---|---|---|
| $0 | $0.65 per contract | $0 for no load, load-waived, and no transaction fee funds. $19.95 otherwise. |
Investors who want to invest in mutual funds will find many no-transaction-fee (NTF) choices on par with other large brokerage firms. As for mutual funds, Merrill Edge offers thousands of no-transaction-fee (NTF) mutual funds, though many may carry up-front or back-end loads (fees that are a percentage of the amount invested.) That said, many funds that traditionally carry loads are load-waived on the Merrill Edge platform.
Fees you should know about
Costs aren't just limited to commissions. We read through Merrill Edge's fee disclosures and found a few notable fees worth discussing in more detail.
- $39.95 early redemption fee for no-transaction-fee funds: Merrill Edge offers thousands of no-transaction-fee (NTF) mutual funds, but be aware that redeeming your investment within 90 days will result in a short-term redemption fee of $39.95. This is a common fee in the industry, as brokers discourage active trading of no-transaction-fee mutual funds, which are designed for long-term buy-and-hold investors.
- $0 ATM charges: Visa debit cards are free with a Merrill Edge account, and you can make transactions at any Bank of America ATM for free. Given that other brokers charge a fee just to have a debit card, as well as an ATM fee every time you use it, this is a valuable benefit of using Merrill Edge.
- Free checks and bill pay: Being a part of Bank of America has its advantages, as Merrill Edge customers get free checkbooks and online bill pay, which may make it an ideal choice for retirees who are taking distributions from their retirement accounts to cover living expenses in retirement. These features and more make Merrill Edge worth considering as a stock broker for IRAs.
Trading platform
Merrill Edge, like many brokers, uses a trading platform that's accessed only by a web browser or its mobile app. Investors who keep a $50,000 balance, make at least 15 trades per quarter, or qualify for free trades thanks to its loyalty program qualify for Merrill Edge MarketPro®, which is a more sophisticated trading platform
Its highly rated mobile apps are available for any customer on an iOS, Android, or Windows device, so virtually any smartphone, tablet, or other mobile device has an app for making trades on the go. Best of all, the mobile app offers all the functionality you would expect of a desktop solution: streaming data, multi-leg (complex) options, and mutual fund trading.
Merrill Edge margin rates
| Margin balance | Interest rate |
|---|---|
| Less than $25,000 | 8.625% |
| $25,000 to $99,999 | 7.500% |
| $100,000 and up | Contact Merrill Edge |
This brokerage may not be the best fit for investors who use margin as an integral part of their investment strategy. That's because Merrill Edge margin rates are on the higher end of the discount brokerage industry, even for clients who have large balances ($1 million or more).
Of course, margin rates are irrelevant if you don't plan to use margin to leverage your portfolio. Investors who use a cash account can simply forget that margin exists. Investors who use high amounts of margin for long periods of time to leverage their portfolio will likely want to look elsewhere, however, given the high cost of carrying a debit balance.
Customer service and support
One major advantage of using a brokerage that is tied to one of the nation's largest banks is its customer service and support. Clients can get help at thousands of Bank of America financial centers (branches), where there are Merrill Edge advisors on staff to help you with anything related to your account. For convenience, you can also schedule a meeting with a local representative so as to get in and out as fast as possible, without waiting in line.
Merrill Edge also offers help 24/7 over the phone. An online chat service is available from 7 a.m. to 11 p.m. ET, Monday through Friday, and from 7:30 a.m. ET to 6 p.m. ET on Saturdays. (We used its online chat service to ask about its operating hours and received an answer within 30 seconds.)
Bank of America Preferred Rewards
The Bank of America Preferred Rewards program is a big Merrill Edge investing perk, especially for people who are already Bank of America customers.
Any customer with at least $20,000 in all of their Bank of America accounts and Merrill investment accounts combined is eligible. Preferred Rewards has three tiers, and larger balances mean larger perks. Here's a chart that shows some of the more valuable Preferred Rewards benefits that might interest Merrill Edge brokerage clients:
| Benefit | Gold ($20,000 to $50,000) | Platinum ($50,000 to $100,000) | Platinum Honors ($100,000 or more) |
|---|---|---|---|
| Merrill Guided Investing program fee discount | 0.05% | 0.10% | 0.15% |
| Bank of America Advantage Savings Account interest boost | 5% | 10% | 20% |
| Credit Card Rewards Bonus | 25% | 50% | 75% |
| Auto Loan Interest Rate Discount | 0.25% | 0.35% | 0.50% |
| Mortgage Origination Fee Discount | $200 | $400 | $600 |
In short, if you're a Merrill Edge or Bank of America customer, especially one with a relatively large account, you could earn more interest and save money on other financial products.
Research offerings
Discount brokers are offering more research and other tools to help bridge the gap between barebones discount brokerages and traditional full-service brokerage firms. Merrill Edge offers a few noteworthy research capabilities to its clients:
- Bank of America/Merrill Lynch equity research: One key advantage to this brokerage is that customers get access to BofA/Merrill Lynch equity research, which covers more than 1,300 stocks on U.S. markets.
- Morningstar & Lipper: Merrill Edge's online platform quickly shows fund data pulled from Morningstar and Lipper, showing a fund's Lipper rating in its category and a Morningstar rating and "style box" that helps users better understand the fund's investment strategy.
- Stock Story: Merrill Edge customers can click to see a stock's “story,” which explains what the company is, how it makes money, how the stock has performed, and what analysts are saying about the company. This feature also uses MSCI's ESG ratings, which quantify how a stock ranks for environmental, social, and governance factors.
This brokerage is right for you if:
Taking into consideration its pros and cons, we think a Merrill Edge account would be a good fit for you if the following statements apply to you:
- You can make the most of the free stock and ETF trades. This is a valuable perk that helps keep more money in your pocket.
- You trade options occasionally, but not heavily. Merrill Edge isn't the best stock broker for options, since the per-contract commission is slightly higher than what you'd be charged for the lowest cost brokers. That said, options trades are free and the per-contract fee is competitive.
- You value customer support. Merrill Edge is one of the few discount brokers that has a large branch network in virtually every single major metropolitan area. If there's a Bank of America office near you, help is just a short drive away.
About the Author
Matt is a Certified Financial Planner® and investment advisor based in Columbia, South Carolina. He writes personal finance and investment advice for The Ascent and its parent company The Motley Fool, with more than 4,500 published articles and a 2017 SABEW Best in Business award. Matt writes a weekly investment column ("Ask a Fool") that is syndicated in USA Today, and his work has been regularly featured on CNBC, Fox Business, MSN Money, and many other major outlets. He’s a graduate of the University of South Carolina and Nova Southeastern University, and holds a graduate certificate in financial planning from Florida State University.
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