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If you’re new to QuickBooks Online (or even if you’re not), you may be looking for some detailed instructions on how to create an invoice.
The Ascent has you covered. In our step-by-step guide, we’ll take you through the initial invoice access screen, show you how to add additional charges, make an invoice recurring, and send a reminder to a customer about a past-due invoice.
Invoicing is arguably the most important thing that you’ll be doing in your accounting software. If you’re using or considering using QuickBooks Online, we’ll show you the way.
Your first step will be to access the invoicing option in QuickBooks Online. Clicking on the New tab on the main screen will bring up a list of options under four categories: Customers, Vendors, Employees, and Other.
Under the Customers column, your first option is Invoice. Click on that to begin customizing and writing an invoice.
You can set up and customize any QuickBooks Online invoice during the setup process or wait until you’re ready to enter an invoice and choose the Customize Invoice option at the bottom of the screen.
The first thing you’ll need to do is choose the template that you wish to use. QuickBooks Online offers six templates to choose from.
Clicking on any of the images will display a sample invoice using that particular template, making it easy to pick the one you like best.
Once you choose your invoice template, you’re ready to move on to the next step.
Now that you’ve chosen your template, you can complete the customization process, which includes uploading your company logo, choosing the color scheme you wish to use, and selecting a font. You can even edit current print settings from the customization screen as well.
Each time you make a change, the invoice sample to the right of the screen will update to reflect your current choices. Be warned, you can find yourself spending a lot of time playing around with these options. And remember, you can always go back and update any of your chosen options, so don’t worry if you don’t love the custom invoice format you’re currently using.
Now that you’ve customized your invoice options, you’re ready to invoice a customer. The invoice format in QuickBooks Online is intuitive and allows you to add a customer, product, or service at the same time that you’re entering the invoice.
You can use the drop-down menu to the right of all data entry fields to locate the data that you’re looking for, including invoice terms and due dates. And for quicker invoice delivery, be sure to add your customer’s email address to the invoice, so you can email the invoice immediately rather than spend extra time printing and mailing it.
Along with standard invoicing options, you can also include a message on the invoice, and if you send statements to your customers, you can also include a message on the statement.
Another feature is the ability to attach documentation to the invoice. This can come in handy if you need to provide your customers with additional backup such as warranty information.
One of the nice features found in QuickBooks Online is the option to add billable hours to any invoice that you’re creating.
For example, if your customer purchases a decorative pond for their backyard, you can invoice the cost of the pond as well as the labor involved in installing the pond. This allows you to bill for all services on one invoice rather than sending multiple invoices to the same customer. A running total of the invoice amount will be displayed at the top of the invoice, updating as additional charges are added or removed.
If you bill clients monthly, you can create an invoice and choose to make it recurring, eliminating the need to create an invoice for that customer each month.
You have several different options specific to recurring invoices that you can choose, including the option to automatically send the invoice via email, the option to print the invoice later, and the option to include unbilled charges. You can also choose the frequency of the invoice as well as a start and end date for the recurring invoice.
The final step when completing an invoice is usually to save it. But how do you want to save it? QuickBooks Online gives you several options including the following:
If you choose to save the invoice and later want to send it to your customer, you can do so by simply accessing the invoice from the sales option.
If you need to review all of your invoices or want to check the status of an invoice, you can click on the Sales option on the main screen and choose Invoices. This will display a list of all invoices that have been processed to date.
At the top of the screen, you’ll also see the total of all invoices already processed as well as the total amount of overdue invoices. Clicking on an invoice will display an abbreviated version of the invoice as well as all related invoice activity.
For example, if you send an invoice via email to a customer, you will be able to view the date the customer opened the invoice and if they pay online, you’ll also be able to see the date the invoice was paid.
When viewing your invoices, you’ll also be able to follow up on any past-due invoices by sending a reminder.
Using the reminder feature will resend the invoice to your customer with a brief note, which can be customized for each customer.
Creating an invoice is a necessity for any small business owner. Luckily, even those struggling with bookkeeping basics will be able to create invoices in minutes using QuickBooks Online. You can add a new customer, product, or service during the invoice creation process, easily add additional charges, and even make the invoice recurring with the click of a button.
You can also send payment reminders to any of your past-due customers and easily post payments all from the sales invoice screen. And if you get stuck, just click on the question mark up top to get immediate assistance.
For more information on how to master other QuickBooks Online tasks, be sure to check out our easy-to-follow QuickBooks Online tutorial.
For other invoicing options, check out The Ascent’s top invoicing software.
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