Shares of freelance marketplace Fiverr International (FVRR 1.79%) were flying higher on Thursday after the company reported financial results for the first quarter of 2024. Results were just OK but expectations were low, which explains why investors are so enthusiastic today. As of 1 p.m. ET, Fiverr stock was up 9%, but it had been up almost 16% earlier in the day.

Fiverr pleasantly surprised investors who didn't expect much

In Q1, Fiverr generated revenue of $93.5 million, which was up 6% year over year. That was the high point of management's previous guidance, but it was within guidance nonetheless. Active buyers spent more money on the platform on average, and the company increased its take rate -- the amount of money it keeps relative to its sales volume.

However, Fiverr's active buyers dropped from 4.1 million in the fourth quarter to just four million in Q1. As a marketplace business, investors would ideally see both buyers and sellers increasing. The drop in active buyers is discouraging considering the platform first surpassed 4 million buyers back in 2021.

That's not good. But Fiverr investors seem to be looking past the shortcoming because expectations were so low to begin with. Prior to today's jump, Fiverr stock traded at an all-time low valuation of 2.2 times trailing sales, which is fairly cheap, and that's why investors are encouraged relative to those low expectations.

FVRR PS Ratio Chart

FVRR PS Ratio data by YCharts

When will the company return to growth?

Fiverr does have its virtues, including a strong balance sheet and a $100 million share repurchase plan, which is huge relative to its current market valuation. And shares are fairly cheap. That said, many cheap stocks fail to beat the market without growth, and growth is what Fiverr doesn't have right now.

Management says that Fiverr lost some users because it's focusing on larger, high-value customers. That may be. But this focus isn't resulting in meaningful growth in those higher-value customers, either. Given that the platform's user base has plateaued for three years, I believe it's fair for investors to question the long-term growth opportunity here.