A Travel Card So Exclusive, It Comes With Its Own Concierge Team
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We've all been there: stuck in an airport during a delay, trying to get help from a chatbot that keeps looping the same answers. It's frustrating. It's impersonal. And it definitely doesn't make you feel like a valued customer.
Amex flips that feeling on its head.
The American Express Platinum Card® gives you something airlines (and most travel apps) don't -- a real, live person whose entire job is to help. The Amex Platinum Concierge is a team of lifestyle experts who can turn a routine trip into a once-in-a-lifetime experience, or simply make a chaotic day feel manageable again.
And here's the best part: this service isn't a paid add-on. It's built right into the card.
The travel card that works like a personal assistant
When people ask which high-end card offers the best mix of travel perks and lifestyle services, this one wins almost every time. The Platinum Card®'s travel benefits are legendary (think airport lounge access, elite hotel status, and statement credits galore -- terms apply; enrollment may be required), but its Concierge service is what takes it from premium to personal.
Concierge is a complimentary perk that connects you with a real human team, trained to help with your travel and lifestyle requests. Just call the number on the back of your card, say "Concierge," and you're connected to a specialist who can assist with reservations, tickets, and more -- often saving you hours of searching.
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Intro APR
Purchases: N/A
Balance Transfers: N/A
APR
See Pay Over Time APR
Rewards Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel® up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards® Points on prepaid hotels booked with American Express Travel®. 1X Membership Rewards® Points on other purchases. Terms apply.
1X-5X Membership Rewards® Points
Annual Fee
$895
Welcome Offer You may be eligible for as high as 175,000 Membership Rewards® Points after spending $8,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.
As High As 175,000 points. Find Out Your Offer.
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The American Express Platinum Card® isn’t just a credit card — it’s a status symbol. With over $3,500 in annual credits like $400 for dining with Resy, $600 in luxury hotel stays, and $300 in digital entertainment, plus VIP access to 1,550 airport lounges and automatic Hilton and Marriott Bonvoy elite status (enrollment required), it delivers prestige few cards can match. The fee is steep, but for those who want the best, the Platinum Card® can more than pay for itself — starting with a powerful welcome offer. Terms apply.
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- Big welcome offer
- Substantial spending credits
- Airport lounge access
- Hotel benefits
- Flexible travel points
- Annual fee
- Limited bonus categories
- Spending credits can be complicated to manage
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- You may be eligible for as high as 175,000 Membership Rewards® points after you spend $8,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
- Get more for your travels with 5X Membership Rewards® points on all flights and prepaid hotel bookings through American Express Travel®, including Fine Hotels + Resorts® and The Hotel Collection bookings. You earn 5X points on flights purchased directly from airlines or through American Express Travel® on up to $500,000 on these purchases per calendar year.
- More Value! With over 1,550 airport lounges - more than any other credit card company on the market* - enjoy the benefits of the Global Lounge Collection®, over $850 of annual value, with access to Centurion Lounges, 10 complimentary Delta Sky Club® visits when flying on an eligible Delta flight (subject to visit limitations), Priority Pass Select membership (enrollment required), and other select partner lounges. * As of 07/2025.
- More Value! $200 Uber Cash + $120 Uber One Credit: With the Platinum Card® you can receive $15 in Uber Cash each month plus a bonus $20 in December when you add your Platinum Card® to your Uber account to use on rides and orders in the U.S when you select an Amex Card for your transaction. Plus, when you use the Platinum Card® to pay for an auto-renewing Uber One membership, you can get up to $120 in statement credits each calendar year. Terms apply.
- More Value! $300 Digital Entertainment Credit: Get up to $25 in statement credits each month after you pay for eligible purchases with the Platinum Card® at participating partners. Enrollment required.
- More Value! $600 Hotel Credit: Get up to $300 in statement credits semi-annually on prepaid Fine Hotels + Resorts® or The Hotel Collection* bookings through American Express Travel® using the Platinum Card®. *The Hotel Collection requires a minimum two-night stay.
- New! $400 Resy Credit + Platinum Nights by Resy: When you use the Platinum Card® to pay at U.S. Resy restaurants and to make other eligible purchases through Resy, you can get up to $100 in statement credits each quarter with the $400 Resy Credit benefit. Plus, with Platinum Nights by Resy, you can get special access to reservations on select nights at participating in demand Resy restaurants with the Platinum Card®. Simply add your eligible Card to your Resy profile to book and discover Platinum Nights reservations near you, enrollment required.
- More Value! $209 CLEAR® Plus Credit: CLEAR® Plus helps get you to your gate faster by using unique facial attributes to verify you are you at 50+ airports nationwide. You can cover the cost of a CLEAR Plus Membership* with up to $209 in statement credits per calendar year after you pay for CLEAR Plus with the Platinum Card®. *Excluding any applicable taxes and fees. Subject to auto-renewal.
- $200 Airline Fee Credit: Select one qualifying airline and then receive up to $200 in statement credits per calendar year when incidental fees, such as checked bags and in-flight refreshments, are charged by the airline to the Platinum Card® Account*. American Express relies on airlines to submit the correct information on airline transactions to identify incidental fee purchases. If you do not see a credit for a qualifying incidental purchase on your eligible Card after 8 weeks, simply call the number on the back of your Card. Qualifying airlines are subject to change. See terms & conditions for more details.
- Start your vacation sooner, and keep it going longer. When you book Fine Hotels + Resorts® through American Express Travel®, enjoy noon check-in upon arrival, when available, and guaranteed 4PM check-out.
- New! $300 lululemon Credit: Enjoy up to $75 in statement credits each quarter when you use the Platinum Card® for eligible purchases at U.S. lululemon retail stores (excluding outlets) and lululemon.com. That’s up to $300 in statement credits each calendar year. Enrollment required.
- $155 Walmart+ Credit: Receive a statement credit* for one monthly Walmart+ membership (subject to auto-renewal) after you pay for Walmart+ each month with the Platinum Card®.*Up to $12.95 plus applicable local sales tax. Plus Ups not eligible.
- $100 Saks Credit: Get up to $100 in statement credits annually for purchases at Saks Fifth Avenue or saks.com on the Platinum Card®. That’s up to $50 in statement credits from January through June and up to $50 in statement credits from July through December. No minimum purchase required. Enrollment required.
- Whenever you need us, we're here. Our Member Services team will ensure you are taken care of. From lost Card replacement to statement questions, we are available to help 24/7.
- $895 annual fee.
- Terms Apply.
What the Platinum Concierge can (and can't) do
Unlike many "luxury" customer-service lines, these concierges actually take action on your behalf. They can:
- Reserve tables at popular restaurants, when space is available.
- Purchase tickets to concerts, shows, or sporting events.
- Schedule spa days, golf outings, or other travel experiences.
- Send flowers or gifts for special occasions.
It's important to note that the Concierge doesn't have magic access to unavailable reservations -- they can't bypass restaurant policies or guarantee sold-out seats. But they can often locate openings through direct outreach or waitlists that you might not find yourself.
You pay for whatever the Concierge books or purchases, but the time saved and access gained can be well worth it.
Is the Amex Platinum Concierge worth it?
If you travel even a few times a year, absolutely. While many premium credit cards offer rewards, few provide a human advocate who helps elevate your experiences.
You can lean on it for everything from last-minute dining reservations to scheduling airport transfers and local experiences, saving you the hours you'd otherwise spend planning. For frequent travelers, that time savings alone can justify the $895 annual fee (see rates and fees).
Why it matters now
Travel has never been more chaotic -- crowded airports, fully booked restaurants, and the constant feeling of having to do everything yourself. The Amex Platinum Concierge brings back the personal touch, offering real humans who can smooth out the rough edges of every trip.
In a world full of automated chatbots, this kind of one-on-one access stands out, and once you've experienced it, it's hard to travel without it.
The bottom line
If you're looking for a travel card that combines world-class perks with real-world help, the American Express Platinum Card® is in a class of its own. Between airport lounge access, hotel upgrades, and that built-in concierge team ready to handle the details -- it's more than a rewards card. It's your personal travel partner.
Travel smarter, stress less. Explore the full list of perks in our full Platinum Card® review.
Our Research Expert
Brooklyn Sprunger is a full-time Content Manager and Personal Finance Writer at Motley Fool Money, where she oversees product reviews and ratings while also writing about credit cards, bank accounts, investing, auto insurance, and other personal finance topics. She has worked in financial content since 2018, including more than four years at The Motley Fool. When she’s not writing or editing, Brooklyn is likely hiking and watching the Tennessee Vols.
Editorial Note: This content is not provided by American Express. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by American Express.
For rates and fees for the American Express Platinum Card®, click here