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More than 40 million people in the U.S. live with some form of disability. Creating a fair recruitment process and implementing an accessible work environment for all employees should be of the utmost importance.
It’s also a legal requirement.
The Americans with Disabilities Act (ADA) prohibits discrimination against individuals with disabilities in all areas of public life. The ADA went into effect in 1990. It’s a federal law, so it applies to every state without variation.
HR managers need to be well versed in ADA compliance if they want to avoid lawsuits.
The ADA guarantees equal opportunity for individuals with disabilities in a number of different settings. The Equal Employment Opportunity Commission (EEOC) enforces sections of the ADA that prohibit employment discrimination.
Any organization operating in certain settings must make the required accommodations to be sure they’re complying with ADA guidelines.
These settings include:
While all companies should keep the ADA in mind as a good business practice, not all organizations have to comply with the act.
Organizations that are legally obligated to comply with the ADA are:
If your business falls into one of the above categories but you aren’t ADA-compliant, then you could be sued.
Follow the four steps below to make sure you have all the necessary information to become ADA-compliant.
Not all disabilities are visible, and applicants and employees may initially not disclose their disabilities for fear of discrimination (even though such discrimination would be illegal). Make sure to treat every candidate or employee in accordance with ADA requirements to remain compliant.
It’s not up to your business to decide whether you think a certain health issue constitutes a disability.
It’s important to fully understand what ADA compliance guidelines entail. There are a lot of resources available, but you can also take courses to help you make the necessary accommodations for your workforce and potential job applicants.
The ADA National Network provides free training tailored to each of the types of organizations that must comply with the law. This includes:
Most HR software vendors have experience dealing with laws and disability compliance. Ask your provider if they have experts on hand to help you understand the law, if they have any relevant resources, or if their software has any functionality that can help you make sure you don’t fall short of ADA requirements.
BambooHR put together a glossary of HR terms and concepts that can help you understand how disability laws affect your business and what steps you need to take to comply.
The ADA -- as with most laws -- is evolving to meet the needs of the modern workplace. You also need to stay abreast of changes to make sure you remain compliant.
Take wellness programs, which have become popular in recent years. Experts have raised concerns that wellness programs discriminate against people living with disabilities. As a result, the EEOC voted in June 2020 to propose new rules on wellness programs.
To stay up to date, you can:
The ADA prohibits discrimination practices that include (but aren’t limited to):
Any individual who is considered to have a disability is protected from discrimination in the recruitment process or when employed at a company. A person is considered to have a disability if they have a physical or mental impairment that substantially limits a major life activity.
No. An employer is free to choose the most qualified candidate for a role. For example, if you ask two applicants to perform a skills-based assessment, you can choose the applicant who performs better, assuming you made all necessary accommodations to the person with the disability.
An employer cannot make a job applicant take a medical examination before extending a job offer. A company can only make the result of a medical examination a condition of a job offer if all new hires in the same job role also have to take the same tests.
After a person starts work, any medical examination has to be related to the job and tasks the new hire will be performing.
An organization only has to make accommodations when it is aware that the applicant or employee has a disability. Often the person in question will ask for or suggest specific accommodations themselves.
No, but if you do have a written job description, then you must make sure that it does not use any discriminatory language and that it encourages a diverse range of applicants. Instead, focus on the results of a job function rather than on the way it is performed.
This is because making reasonable accommodations might allow a person with a disability to accomplish a job function in a different way from an employee who does not have a disability.
While not all businesses have to comply with the ADA, we recommend that all companies take steps to make sure they do not discriminate against any potential or current employees on any basis.
You don’t want to exclude anyone from applying to work at your company or from using your website or your resources. It’s important for any business to be as inclusive as possible.
If you have any further questions about ADA compliance, visit the U.S. Department of Justice’s ADA Information Line page for the DOJ’s toll-free telephone numbers and times of operation.
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