Katie Navarra

Katie Navarra

Katie Navarra is no one-trick pony. As an award-winning journalist she thrives on telling stories that have an impact as they relate to farming, education, leadership, marketing and business development. When she's not in the office, she's out riding her horse, rounding up cattle, or on the couch with a good book.

Recent Articles

A Beginner’s Guide to Status Reports
The status report summarizes the progress of the project and keeps the stakeholders updated. Here are some types of data to include in your status report.
How to Ace Your Next HR Audit
Conducting an HR audit will help you understand what you're doing well and what needs to be improved. Here's how to create your own HR audit checklist.
Create a Customer-Centric Culture
A customer-centric business makes decisions and policies based on the customer or client. Learn how to make your business customer-centric in five steps.
Harness the Power of Customer Perceptions
A customer perceives your brand based on a number of factors like reviews and social media. Learn how to improve customer perception with these strategies.
Perfect Your Customer Interactions
Interacting with customers will improve the overall customer experience and foster loyalty. Here are six tips to improve customer interaction in your business.
14 Home-Based Business Ideas
The freedom to start your own business and work your own hours is exciting, but what about the idea? Here are 14 home-based business ideas to start in 2021.
Heat Up Your Business Sales With Warm Leads
When a customer is interested in your product or service, he or she is considered a warm lead. The Blueprint outlines six strategies to generate warm leads.
5 Tips for Reducing Lead Times
Lead time is the time it takes to make, sell, and deliver your product. Learn how to perfect your lead time to keep your customers coming back for more.
Could Your Small Business Benefit From Alliance Management?
Alliance management is an agreement between two companies that decide to work together to maximize profits. Find out if an alliance makes sense for your business.
A Small Business Guide to Handling Fees
Most online shoppers abandon their cart if the shipping and handling fees are too high. Deciding how much to charge can be tricky, so here are some helpful tips.
Hubstaff Tasks Review
Hubstaff Tasks is a relatively new and easy-to-use project management solution with affordable rates. In this review, we highlight Hubstaff's best features and more.
Your Guide for How to Greet Customers
Greeting customers with a smile is a great way to improve the customer service experience. Try these 10 tips and turn one-time purchasers into repeat buyers.
10 Ways to Nurture Customer Confidence
When customers are confident about your product or service, they keep coming back. Here are 10 tips to help build trust and long-lasting customer loyalty.
Your Guide to Becoming Customer-Obsessed
Customer-obsessed businesses make decisions based on customer feedback. Here are three companies that have a customer-obsessed culture that empowers employees.
3 Benefits of Having a Customer Engagement Model
The right customer engagement model can help you connect with the customers and leaves a lasting impression. Here are five methods to engage with customers.
A Look at the Future of E-Commerce
With the pandemic upon us, the future outlook for e-commerce shopping looks strong. Here are 10 e-commerce trends to incorporate into your e-commerce strategy.
How to Prepare Your E-Commerce Privacy Policy
Your e-commerce privacy policy discloses how you plan to collect and share personal data from shoppers. Here's what you need to include in your policy.
Shopify vs. Amazon: Which Is Right for You?
Shopify and Amazon are two e-commerce giants, but each has its own unique features. The Blueprint compares both head-to-head; you decide which you like best.
A Beginner’s Guide to IRS Form I-9
In the onboarding process, employees must complete an I-9 form to verify they can legally work in the U.S. Learn what documents are required to fill out an I-9.
Practical Advice for Creating an Offboarding Process
Having an efficient employee offboarding process can help mitigate misunderstandings. Here are seven best practices for setting up an offboarding process.
A Small Business Guide to Backorders
Backorders are common in e-commerce businesses and you should have an inventory strategy in place to handle it. Here are the pros and cons of having backorders.
Could Creating a Leaner Business Help You Reach Your Goals Faster?
Lean manufacturing is designed to eliminate waste and improve production efficiency. Here are three ways to implement lean manufacturing in your business.
Get to Know Your Customers With a Customer Satisfaction Survey
A customer satisfaction survey gives you insight into issues that can help you with customer retention. Learn how to create an effective survey in five steps.
6 Best Practices for Conducting a Remote Employee Performance Assessment
Employee management is critical if your employees are working at home. Get comfortable doing remote employee performance assessments using these best practices.