The COVID-19 outbreak has changed the way a lot of companies do business. In some cases, it's barred companies from doing business altogether.
If you own a storage facility, staying open right now means you can continue collecting the monthly fees that keep your business afloat. But you should still take steps to keep both your customers and employees safe during the ongoing pandemic. Here are a few specifics to start with.
1. Employ extra sanitizing methods
Though COVID-19 is said to primarily spread from person to person, the CDC warns that it's possible to become ill by touching contaminated surfaces (say, a table that was sneezed on or even spit on accidentally). As such, you'll want to do everything in your power to keep your facility as clean as possible. Be sure to focus on sanitizing high-touch areas, like elevator buttons, doorknobs, and any other surfaces customers and employees can't avoid. It's also smart to install hand sanitizer dispensers throughout your facility so those who visit can stay safe.
2. Limit customer interaction
Having customers and employees stay at least six feet apart is a good way to keep them safe while they're on your premises. Doing so, however, may require some traffic control. It's not a bad idea to implement a new rule that customers must call ahead before popping over to access their storage units. That way, you can avoid a scenario where there are too many people in the facility at once.
You may also want to put down markers so customers have a better sense of what constitutes six feet of distance. Many supermarkets, for example, are putting down tape markers in aisles and checkout lines to guide shoppers in this regard.
3. Limit the number of new customers you accept at this time
It's hard to turn down business at a time when so many companies are hurting financially, but if you accept an influx of customers right now, you're apt to increase foot traffic at your facility at a time when you should be limiting it. As such, be judicious in signing new contracts.
4. Encourage employees to stay home if they're sick
Some of the symptoms of COVID-19 can mimic less serious conditions like the common cold, but at a time like this, it's better to be safe than sorry. Therefore, make it very clear to your employees that they shouldn't come to work if they're feeling ill at all, and offer appropriate paid leave to ensure that they make the right call. You may also want to line up backup help in case your primary workers have to take time off out of an abundance of caution.
To get through the COVID-19 crisis, business owners and individuals alike need to make smart choices. If you follow the above steps, you'll be doing your part to keep your business running smoothly while putting the health and safety of your workers and customers above all else.
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