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BlackBerry Limited (BB 3.60%)
Q2Â 2021 Earnings Call
Sep 24, 2020, 8:00 a.m. ET
Contents:
- Prepared Remarks
- Questions and Answers
- Call Participants
Prepared Remarks:
Operator
Good morning and welcome to the BlackBerry Second Quarter Fiscal Year 2021 Results Conference Call. My name is James, and I will be your conference moderator for today's call. [Operator Instructions]
I'd now like to turn the call over to Tim Foote, Investor Relations. Please go ahead.
Tim Foote -- Senior Director of Finance
Thank you, James.
Good morning and welcome to BlackBerry's second quarter fiscal 2021 earnings conference call.
With me today on the call are Executive Chair and Chief Executive Officer, John Chen; and Chief Financial Officer, Steve Rai.
After I read our cautionary note regarding forward-looking statements, John will provide a business update, and Steve will review the financial results. We will then open the call for a brief Q&A session. This call is available to the general public by call-in numbers and by webcast in the Investor Information section at blackberry.com. A replay [Technical Issues] on the blackberry.com website.
Some of the statements we'll be making today constitute forward-looking statements and are made pursuant to the Safe Harbor provisions of applicable US and Canadian securities laws. We'll indicate forward-looking statements by using words such as expect, will, should, model, intend, believe and similar expressions. Forward-looking statements are based on estimates and assumptions made by the Company in light of its experience and its perception of historical trends, current conditions and expected future developments as well as other factors that the Company believes are relevant. Many factors could cause the Company's actual results or performance to differ materially from those expressed or implied by the forward-looking statements. These factors include the risk factors discussed in the Company's annual filings and MD&A, including the COVID-19 pandemic. You should not place undue reliance on the Company's forward-looking statements. The Company has no intention and undertakes no obligation to update or revise any forward-looking statements except as required by law.
As is customary, during the call John and Steve will reference non-GAAP numbers in their summary of our quarterly results. For a reconciliation between our GAAP and non-GAAP numbers, please see the earnings press release and supplement published earlier today which are available on the EDGAR, SEDAR and blackberry.com websites.
And with that, I'll turn the call over to John.
John Chen -- Executive Chairman & Chief Executive Officer
Thanks, Tim.
Good morning, everybody, and thank you for joining us, and I hope everybody is safe and well.
This past quarter, we delivered strong revenue and EPS results, beating expectations, despite of the continued challenge related to the COVID-19. I would start with financial highlights in the quarter and then move on to the business commentary. As usual, I will reference our financial performance in non-GAAP -- in the non-GAAP numbers.
BlackBerry report total revenue of $266 million, increasing both sequentially and year-over-year. The core Spark platform performed well, maintaining the work from anywhere momentum from Q1. QNX continued to be a negative -- to be negatively impacted by the temporary slowdown in the auto production, but we are seeing signs of recovery. More -- more of this later. As we mentioned during our first quarter earnings call, we anticipated licensing to have a strong second quarter, and it did, reporting revenue of $108 million.
Second quarter total Company billings show strong sequential growth in all parts of the business except for QNX, which remained flat sequentially. Gross margin increased by 6 percentage points sequentially to 78% due to the revenue mix. Earnings per share came in at $0.11, cash generated from operation was $31 million, total ending cash and investment as of August 31 was $977 million. The Company continues to be financially healthy and in a strong position to focus on our long-term strategy.
Let me start now by -- by providing business commentary with the Software and Services group. Revenue for the quarter was $158 million. AR was approximately $486 million. dollar based net retention was 92%. Net customer churn was approximately 3%. Billings growth was sequential -- was strong sequentially at 23%. As I mentioned earlier, the core component of the Software and Services group is Spark. The Spark suite combines BlackBerry unified endpoint management, the UEM, and unified endpoint security, the UES. We combined the two products in one single pane of glass.
The Spark suite were launched at the end of our first fiscal quarter and since then customer interest has been strong and demand is growing. In the quarter, a number of high-profile customer purchases our Spark suite, including the United States Air Force, which upgraded over 90,000 users from UEM to Spark suite. Other wins including UK Ministry of Defence; the Royal Canadian Mint; Banco de Mexico; New Zealand Ministry of Foreign Affairs -- Foreign Affairs and Trade, sorry -- New Zealand Ministry of Foreign Trade; Rolls Royce; Lloyds Bank; Societe Generale; and Mitsubishi, just to name a few of them.
Given this early success in upgrading customer to our Spark suite, we are optimistic about being able to secure a significant number of further upgrades from the rest of our installed base. In parallel, we are also aggressively targeting new logos, and more on that later also. BlackBerry continues to have the trust of government around the world. During the quarter, our UEM suite was added to the Department of Defense Information Network approved product list, the industry call it as APL. BlackBerry is the only UEM vendor that has achieved this level of approval to date. This achievement is based on the completion of cybersecurity and interoperability certifications. This approvals will provide us better access and a more streamlined approval process. This should naturally lead to a greater revenue opportunity going forward. The latest release of UEM has also recently achieved the very important, NIAP certification and accreditation.
We have recognized a strong industrywide demand for managed detect and response services and known as MDR. Frost & Sullivan recently estimated MDR market have a CAGR, a compounded annual growth rate of 16% and for annual revenue to reach about $2 billion by about 2024. Our MDR offering -- we call it Guard -- while relatively new, continues to perform well. To take advantage of this opportunity, we plan to greatly enhance our channel programs. Certified partners will be able to deliver managed service and threat hunting on the AI driven cybersecurity solution, greatly increasing our scale. This should differentiate us against our major competitors who prefer to provide all the services themselves.
Moving on to BTS. As you know, much of the BTS business is reliant on the strength of the auto industry. The largest piece of the BTS business is QNX. We have recently seen some recovery in the production volumes from the very low level during our first fiscal quarter. This makes us -- this makes us optimistic that the BTS business will show sequential revenue improvement and could be close to normal early next fiscal year.
Despite auto production volumes being down and moderate, QNX continue to win new designs and develop significant partnerships. In the quarter, we have 19 new designs win: five in auto and 14 in generally embedded market we call the GEM. Alongside infotainment, the new order wins in the quarter include design for digital carpet, instrument cluster and domain controller, which all typically has higher ASPs or average selling price. The new GEM wins include designed for next generation blood analyzer, next generation factory robotics, and also with Schneider Electric, for a solar solution gateway.
Furthermore, we are pleased to announce that together with Desay -- Desay SV Automotive, we have developed the autonomous driving domain controller for Xpeng -- Xpeng Motor new -- well, it's a model number, Motor's new P-7. It's a high performance electric vehicle. Xpeng, as some of you may know, that has recently been listed successfully on the New York Stock Exchange, and it's one of China's leading electric vehicle manufacturers. QNX will also be used by StradVision, an industry leader in AI based camera perception technology in a number of the next generation ADAS, that's advanced driver assist, and autonomous vehicle system from South Korean automakers. QNX remains in a very strong position for the medium and long term despite its short-term macro challenges.
Moving on to AtHoc, our critical event management platform, that helps protect people and key businesses up and running. This market is large and growing, and our technology is already well proven in the federal government sector. We see significant growth opportunities within both federal as well as state government as well as in the enterprise. New wins in the quarter include the New York Stock Exchange, the Office of the Director of National Intelligence and the Edmonton Police Services. During the quarter, we were awarded a new Authority to Operate or ATO for the US Department of Transportation, bringing the total to 14 for the BlackBerry AtHoc FedRAMP Cloud.
This was also a strong quarter for our high security SecuSUITE voice and messaging offerings where we both strengthened our position in the United States and extended our leadership position in Germany. Major wins in the quarter included United State Department of Homeland Security, the US Internal Revenue Services and the United States Federal Emergency Management Agency, FEMA. These contracts were appropriately awarded through our partner CACI. SecuSUITE also received a Government of Canada security certification paving the way for us to provide this technology to the Canadian government at large. Including Canada, Blackberry SecuSUITE Secusmart technology is now used by 17 governments around the world.
We have spoken about our focus on go-to-market for some quarters now. So go-to market has many components, and at second time, you get all of them optimized. Bringing in some new talent is just part of the process, and we did that successfully along with making sure mindsets and incentives aligned to our growth plans. Equally as important, we have also revamped our customer success and marketing programs as well as our partnership and channel programs. A good example of the progress we have made, like the second one in the channel program side: as you all recall, in our device days making hardware, we have strong relationship with telcos and they are becoming increasingly interesting -- interested now in our UEM, UES and AtHoc products. We recently announced a partnership with TELUS to resell the secure AtHoc critical event management solution across Canada. This partnership adds to our previously announced partnership with Bell and Vodafone.
So things are coming together nicely across all the component of our go-to-market. We are now seeing results and an increase in both business pipeline and -- and new business pipeline and conversion rates.
Moving on to the Licensing and Others. Revenue for the quarter was $108 million, as I mentioned earlier. The majority of licensing revenue comes from our IP licensing business.
So with that, let me turn the call over to Steve to provide more detail about our financial performance.
Steve Rai -- Chief Financial Officer
Thank you, John.
My comments on our financial performance for the fiscal quarter will be in non-GAAP terms unless otherwise noted. And also, please refer to the supplemental table in the press release for the GAAP and non-GAAP details.
We delivered second quarter non-GAAP total Company revenue of $266 million and GAAP total Company revenue of $259 million.
Second quarter total Company gross margin was 78% versus the 75% reported in the second quarter of fiscal 2020. The increase is primarily due to the strong performance of our licensing business this quarter, as expected. Our non-GAAP gross margin include software deferred revenue acquired but not recognized of $7 million and excludes stock compensation expense of $1 million.
Second quarter operating expenses were $144 million. We continued to invest in our go-to-market strategy, as John described, and while -- at the same time keeping control over operating expenses given the level of uncertainty in the macro environment. In addition, our non-GAAP operating expenses exclude $32 million in amortization of acquired intangibles, $8 million in stock compensation expense, $3 million for software deferred commissions and expense acquired, $1 million in restructuring costs and $18 million charge related to the fair value adjustment on the convertible debenture and a $21 million impairment of long-lived assets related entirely to real estate and given the recent experience in working from home, we identified efficiencies in how much office space we need going forward.
Second quarter non-GAAP operating income was $63 million, and second quarter non-GAAP net income was $62 million. Non-GAAP earnings per share was $0.11 in the quarter, and our adjusted EBITDA was $81 million this quarter, excluding the non-GAAP adjustments previously mentioned. This equates to an adjusted EBITDA margin of 30%.
I will now provide a breakdown of our revenue in the quarter. Software and Services revenue was $158 million. Software product revenue remained in the range of 80% to 85% of the total, with professional services comprising the balance. The proportion of software product revenue that was recurring remained approximately 90%, and licensing revenue was $108 million.
Now moving to our balance sheet and cash flow performance. Total cash, cash equivalents and investments were $977 million at August 31, 2020, which was an increase of $22 million from May 31, 2020. Our net cash position was $362 million at the end of the quarter. Second quarter free cash flow before considering the impact of acquisition and integration expenses, restructuring costs and legal proceedings was $29 million, and cash generated from operations was $31 million, and capital expenditures were $2 million.
That concludes my comments, and I'll now turn the call back to John for additional comments.
John Chen -- Executive Chairman & Chief Executive Officer
Thank you, Steve.
After the end of the quarter, BlackBerry completed the early redemption of the existing $605 million of convertible debenture and issue a new debenture of $365 million. This represents a $240 million reduction in debt and interest expense savings of approximately $16 million on an annualized basis. The terms of the new convertible debenture are competitive with the available terms for the market offering at the time the refinance was announced.
The Board undertook a lengthy process to consider a range of refinancing options and sought independent financial and legal advice. The level of potential dilution before and after the refinance -- sorry, sorry -- and after the refinancing is essentially the same. The new three years convertible debentures gives the Company additional liquidity during this uncertain pandemic period and flexibility to continue to invest in the business and strategy should suitable opportunity presents itself. We anticipate being free cash flow positive for the fiscal year.
As in the previous quarter, we are not providing a detailed financial outlook for fiscal 2021 due to the ongoing uncertainty from COVID-19. However, we can provide the following directional statements. We continue to expect total Company revenue for the year to be around $950 million as we indicated last quarter. Given the strong performance of the licensing business this quarter, we expect licensing revenue to finish the fiscal year modestly above the $250 [Phonetic] million mark that we have forecasted -- that we mentioned in the last earnings call.
For Software and Services, excluding BTS, we expect a slight revenue growth in the second half -- second fiscal half versus the first fiscal half. For BTS, we expect revenue to sequentially improve during the second half of the fiscal year and to return to its normal run rate in early next fiscal year.
I also like to take this opportunity to highlight two product development items, which we feel very excited about. We expect by the end of the year our unified endpoint security, the UES suite, will be available as UEM agnostic. UES is the combination of the best of BlackBerry security, including mobile threat defense, a secure web gateway and the Cylance next generation AI and machine learning. We believe that this will greatly expand our addressable markets because new local customer will be able to benefit from the high level of security that BlackBerry UES delivers without having to replace their OEM platform.
On our critical event management platform, which is the second product related announcement I'd like to highlight, the product AtHoc, we also made great progress. We recently announced the release of our BlackBerry AtHoc Public Safety edition and BlackBerry AtHoc EU cloud. This development will further strengthen our ability to compete with a major competitor in this space.
This quarter has shown that despite the challenges of COVID-19, the Company has been able to deliver strong sequential billings and revenue growth and profitability. Further, the Company continues to strengthen all the element of its go-to market, building strong partnership and positioning ourselves for the long term. We remain confident that our technology is strong, the product we compete in are large and growing and we are excited about our execution.
I would like to now open for Q&A. Operator, could I have your assistance, please?
Questions and Answers:
Operator
[Operator Instructions] And our first question for today will come from Daniel Bartus with Bank of America. Go ahead, please. Your line is open.
John Chen -- Executive Chairman & Chief Executive Officer
Good morning, Dan.
Daniel Bartus -- Bank of America Merrill Lynch -- Analyst
Hey, good morning, guys. Thanks for taking the question. First, impressive outperformance on the licensing line this quarter. I was wondering if you could just remind us what the recurring base we should think about there going forward. And, is the strategy still striving for recurring new deals versus one-time deals?
John Chen -- Executive Chairman & Chief Executive Officer
Yes. Yes, the strategy is absolutely driving recurring deal over one-time deal. We estimated roughly the combination of that -- with a healthy portion of recurring to be roughly about $15 [Phonetic] million a quarter. That's what we normally planning for, and give and take, we are looking for $250 million a year in licensing revenue. We don't always get to -- the difficulty is, we don't always get to -- get all the revenue come in as recurring. So the Q2, for example, the deal unfortunately is a one-time deal, but it will recur a number of years down the road. So it's not -- it's not a forever, only one time forever, but it has recurring, but it's not an annual recurring the way you think about. It probably come back three years from now or something like that. So it's all different depending on the customer.
Daniel Bartus -- Bank of America Merrill Lynch -- Analyst
Got you. That's really helpful. And then for my follow-up, I just want to understand the dynamics of the ARR. It looks like it's down a little bit quarter-over-quarter versus the business improving quarter-over-quarter. So just on the ARR piece, can you kind of help me think about which pieces of that maybe grew quarter-over-quarter and maybe where the pressure is coming from on the ARR in 2Q? Thank you.
John Chen -- Executive Chairman & Chief Executive Officer
Yeah. We have lost some of the business base due to the kind of the small/medium enterprise. Under COVID-19, they either delayed or they have gone on a lower-cost solution. We typically see us pretty solid in a bigger -- bigger company and bigger organization.
Daniel Bartus -- Bank of America Merrill Lynch -- Analyst
Got it. Thank you.
John Chen -- Executive Chairman & Chief Executive Officer
Sure.
Steve Rai -- Chief Financial Officer
I would also add that QNX was -- also contributed to the decline in that metric.
John Chen -- Executive Chairman & Chief Executive Officer
That's a good point, yeah. QNX has also contributed to the decline. Yes, that's a good point.
Operator
Our next question comes from the line of Mike Walkley with Canaccord. Go ahead, please. Your line is open.
Michael Walkley -- Canaccord Genuity -- Analyst
Thanks for taking...
John Chen -- Executive Chairman & Chief Executive Officer
Hi, Mike.
Michael Walkley -- Canaccord Genuity -- Analyst
Hi, John.
John Chen -- Executive Chairman & Chief Executive Officer
Hi.
Michael Walkley -- Canaccord Genuity -- Analyst
Thanks for taking the question.
John Chen -- Executive Chairman & Chief Executive Officer
Sure.
Michael Walkley -- Canaccord Genuity -- Analyst
Just following up on that. When you talk about the second half Software Services revenue recovering versus the first half, can you maybe rank order for us the biggest contributors to the recovery? Is it QNX [Indecipherable] restarting or maybe some other businesses that you're seeing growth also?
John Chen -- Executive Chairman & Chief Executive Officer
Yeah. So we are actually I guess cautiously bullish -- that's probably the better word -- in pretty much pretty much all line of our businesses. Of course, IP, we were not at the same repeat. But IP is exactly where we think it's going to be.
So on QNX, the continued design wins, we could now see the activities in the developer seats that will hopefully bring us more professional services opportunity. And then as well as some of the -- the return of the production will give us the uptick in royalty. I think it's going to be modestly increasing. I mean, we'll be a number of -- Q3 number will be a little better than Q2 and Q4 will be a little better than Q3, and then we'll start going back to a normal state, and you'll probably see -- the trouble asking what the normal state is, probably around a $15 million a quarter type early next year -- fiscal year. So that's one part of the component, right? We see a lot of demand on SecuSUITE.
The work from home has actually also driven a higher demand and sensitivity about secure messaging technology as well as secure voice technology. We're seeing quite a bit of demand out there and lots of pipeline. We feel good about our execution on the Spark side. Tom and team is doing very well, and I mentioned in my script that we're seeing good demand from customer who upgrade from our UEM, very interested in that. And our suites are quite elaborate because we have six different pillars and you could go from one to six. And so, even if you come in at one, they give us good upsell opportunities down the road. The customer engagements are very good. Our customer success, the teams are doing well.
So -- and then of course AtHoc is now quite topical in the market also. So without getting way overly bullish -- I mean I'm still cautious about people a little cautious regarding -- regarding spending capital and all that. Multiple sectors have shown some of those cautiousness. But overall -- and our pipeline growing -- growing nicely, our engagement seems to be going quite nicely. We're all getting used to now selling remote, so to speak. So knock on wood, the thing seems -- seems coming together.
Michael Walkley -- Canaccord Genuity -- Analyst
Okay. Thanks. That's helpful. And just a follow-up question since you mentioned AtHoc. Can you just update us -- very strong position with federal government. So how do you see that platform transitioning more into the enterprise? How to go to market there, and how do you see that transitioning to compete better in that segment? Because that can be quite a large opportunity also.
John Chen -- Executive Chairman & Chief Executive Officer
Yes, yes. Very much so. So -- we have traditionally been very strong in the federal governments, particularly in the United States. And then of course lately, we have got -- we added Canada. I think this is an opportunity that is scalable in all the other countries around the world, especially the G7 and EU and so forth. EU also have very strong opportunities regarding -- because of the data privacy law and the alert system that they would need and lifecycle system they need. Work from home also gives us some kind of demand generations. So we just need to get the team together to go after this -- all these opportunities. It's not a lack of opportunities out there. So -- and then eventually, we'll get to enterprise. We do have a plan to do that, but right now as we speak today, we are -- we have the -- we have two teams focusing on government in addition to US government and Canadian government and hope to replicate the same level of success.
Michael Walkley -- Canaccord Genuity -- Analyst
Okay. Thank you.
John Chen -- Executive Chairman & Chief Executive Officer
Yeah. Oh -- I forgot to mention state government. That's also a very big -- state government is a little bit more price sensitive, but still a big opportunity out there, especially when people are now knowing that their pandemic situation -- we got the -- you got to get ready for any type of events of there, good or bad, for that matter.
Michael Walkley -- Canaccord Genuity -- Analyst
Yeah. It makes sense. Thank you.
John Chen -- Executive Chairman & Chief Executive Officer
Sure.
Operator
[Operator Instructions] Our next question comes from the line of Trip Chowdhry with Global Equities Research. Go ahead, please. Your line is open.
John Chen -- Executive Chairman & Chief Executive Officer
Hi, Trip.
Tripatinder S. Chowdhry -- Global Equities Research -- Analyst
Thank you. Thank you. Thank you. Very solid quarter...
John Chen -- Executive Chairman & Chief Executive Officer
Thank you.
Tripatinder S. Chowdhry -- Global Equities Research -- Analyst
And a very solid execution. I have two very quick questions. So first is to your solid win with Xpeng. Over-the-air updates is now very essential for any modern vehicle. Is QNX or BlackBerry providing Xpeng with the over-the-air update features?
John Chen -- Executive Chairman & Chief Executive Officer
I don't know -- I don't know that specific. I know we work with our partners on the carpet platform. You know, QNX has a very good OTA and one that a couple of chip manufacturer is using. So -- but as it related to Xpeng, I don't -- I don't know the specific answer. We could find out the answer for you, but I don't have that data.
Tripatinder S. Chowdhry -- Global Equities Research -- Analyst
No worries, no worries. The second one is regarding AtHoc. This also had solid wins. I was wondering if you can highlight one or two technologies that makes AtHoc better than, say, your competitor, Everbridge.
John Chen -- Executive Chairman & Chief Executive Officer
Yeah. Thank you. I think, true to our value-add and heritage, AtHoc -- the reason why we're successful in the federal government, because of the level of security certifications. And also, we are pretty sure that the AtHoc messaging system, although it's slightly more expensive than others, are the most secure messaging system, i.e., that the -- that people cannot change messages or hack into the messaging system, change the -- change what's being sent out and fake [Phonetic] the return messages and -- and so forth. So it's a two-way communication, obviously, so that everything -- the advantage that AtHoc provide is absolutely in the security and the privacy side.
Tripatinder S. Chowdhry -- Global Equities Research -- Analyst
Beautiful. Excellent. Thank you very much, and all the best.
John Chen -- Executive Chairman & Chief Executive Officer
Thank you, Trip.
Operator
Our next question comes from the line of Daniel Chan with TD Securities. Go ahead, please. Your line is open.
John Chen -- Executive Chairman & Chief Executive Officer
Hey. Hi, Daniel.
Daniel Chan -- TD Securities -- Analyst
Hey, John. It sounds like your -- your sales channel efforts are starting to bear fruit. Where do you think you are in building out that sales channel, and what else is there left to do?
John Chen -- Executive Chairman & Chief Executive Officer
I feel pretty good. I mean [Indecipherable] so -- you know that I have been working on this for the last couple of years. And I had a couple of false start and -- but --but this time around, as I pointed out, it's a very elaborate multi -- multidisciplinary collaborations, and it has to come together for it to work well. It's not just about adding more people on the street. As I said earlier, the incentive plans and -- and the territorial assignments and then it goes into the partner and the channels and -- everything -- the marketing and everything, that comes together.
I feel -- I feel very good about where we are. We should see equal or better than market growth rate next year assuming things in the -- in the macro market doesn't deteriorates from where it is today. We see our pipeline growing. The people are more engaging in a -- in a -- how shall I say it -- in a prescriptive [Phonetic] way, maybe that's the way to say it, the training, it came through. So, feel pretty good about that. And we have some really strong plans even inside of sales force regarding how we look at renewal versus new logo and it is all facet of that. So I would say that, now we just need to see the work give us some results.
Daniel Chan -- TD Securities -- Analyst
Okay. That's helpful. Thanks, John. And then I wanted to switch gears a little bit to Cylance. It's been almost a year since you've launched the EDR solution that was supposed to close the gap with some of your competitors. So I just wanted to get an update from you to see how that EDR solution is going and if there is anything else that needs to be done to make that successful.
John Chen -- Executive Chairman & Chief Executive Officer
Yeah. So the biggest -- yeah, thanks. The -- so the Cylance business was -- it's rather flattish. And again, EPP, we're the top leader of. EDR, we caught up with -- with the competition. There is one piece that is missing that -- that we'll kick into a growth gear which is the cloud based -- the cloud enablement of the optics -- optics product, which is the EDR product. That will come through either toward the end of this calendar year or beginning of next calendar year. We already -- we've got the sales force priming to sell it. And so -- so that will also be an element that will help the MDR side, the managed service side also. So that's the only thing that is missing right now. Everything else, they've caught up.
Daniel Chan -- TD Securities -- Analyst
Great. Thank you.
John Chen -- Executive Chairman & Chief Executive Officer
Sure.
Operator
Our next question comes from the line of Paul Treiber with RBC Capital Markets. Go ahead, please. Your line is open.
John Chen -- Executive Chairman & Chief Executive Officer
Hey.
Paul Michael Treiber -- RBC Capital Markets -- Analyst
Hey, John.
John Chen -- Executive Chairman & Chief Executive Officer
Hey, Paul. Hi.
Paul Michael Treiber -- RBC Capital Markets -- Analyst
A couple of high level questions, one just following off the last question. When you look at the peers in the space, specifically UEM and cybersecurity, with COVID, they are seeing an acceleration, a material acceleration in growth. I mean, in comparison, it seems that BlackBerry has not seen that same magnitude of growth acceleration. And so what in your view is the reason why BlackBerry isn't seeing material growth acceleration in UEM and cybersecurity at the moment?
John Chen -- Executive Chairman & Chief Executive Officer
Well, we've seen some good growth in the UEM, mostly come from the installed base, and -- so people buying more seats. We did see that activities. Now we're focusing on upgrading them to UES so that they could use the Cylance technology and that you could -- the gateway technology. And maybe it's the -- it's the reason of us -- where we are in the sales motion. As I said, we feel good about the receptivity, feel good about the win, which I named a few. So maybe there is a little bit of time lag in -- as we fix up our engine and then a product releases of the UES and all that. So -- but -- I mean, we don't see any problem with the UEM side. People buying more seats. But the new logos, it's harder to come by, but the existing installed base, the growths are quite -- quite reasonable, I would say.
Paul Michael Treiber -- RBC Capital Markets -- Analyst
So I take it as implying that you expect to hold market share in both those markets in the medium term?
John Chen -- Executive Chairman & Chief Executive Officer
Yeah. We -- we are holding our market share, and we have a plan, a reasonable good plan to go after new logos with the UES platform. One of the way to hold -- to do that is to make the UEM -- UES/OEM agnostic and -- but on the UEM side, we're going to push more on the cloud based implementation. And so -- so we have a new plan, one for the installed base and one for the new logo.
Paul Michael Treiber -- RBC Capital Markets -- Analyst
And just my last question, and it sort of -- it dovetails, in fact, but longer-term, like it looks like you're making a more permanent shift to work from home with the real estate changes that you've done. If -- like, do you think that there is a permanent shift for all companies to work from home or do you see it as temporary? And if there is a permanent shift to work from home, how are you adjusting BlackBerry's longer-term strategy to really drive that or address it? And is -- is cloud much more important in a work from home environment?
John Chen -- Executive Chairman & Chief Executive Officer
Yeah, cloud and mobility. And mobility is kind of where our strength has always been. So we think -- well, first of all, to answer your first question on [Indecipherable]. Personally, I believe a -- if everybody work from home forever, it will -- it will hurt productivity, it will hurt innovations. But I think there will be a hybrid model that being developed, and most of the people -- there are a lot of very well-known CEO and -- I think that was a Wall Street Journal article yesterday or earlier this week interviewing them, and most of them have said that they probably want to either everybody go back to work or -- or a hybrid of sorts. And so either trend will -- something that we could benefit from -- we could benefit from because I think whether you're working from home or you are doing at the office or remotely, you will deal with mobility.
And so secure mobility, endpoint mobility -- endpoint security are definitely something that we don't need to change our product roadmap or adjust it whether we're doing messaging, so event -- event management and -- or UEM or the UES side of the equation that -- our platforms are just fine for either of the usage. I think -- I think -- again, I look at this thing as mobile computing and securing the mobile computing in as many facet as possibly can to help productivity, to help assuring data privacy and all that. It's something that we do and we do best. So, that'll be a -- that'll be a good space for us.
Paul Michael Treiber -- RBC Capital Markets -- Analyst
Okay. Thank you.
John Chen -- Executive Chairman & Chief Executive Officer
Sure.
Operator
And now I'd like to turn the call back over to John Chen, Executive Chair and CEO of BlackBerry for closing remarks.
John Chen -- Executive Chairman & Chief Executive Officer
Okay. Well, thank you. So, the only thing I have is, I'd like to remind everybody that we have our BlackBerry Annual Security Summit -- I think this is the seventh -- on October 5 to 7. This virtual event will feature live and on-demand session, including keynote address with BlackBerry executive, product demos, case study. We have exciting outside speaker lineup also, including a high level US government official who will speak about cybersecurity legislative developments, and a distinguished industry analyst from Gartner will talk about the market more in detail.
More details on the speakers and the event can be found on our website, blackberry.com/securitysummit, one word -- securitysummit as one word. This event will help demonstrate why BlackBerry is so important and critical in today's cybersecurity landscape. We hope to see many of you there.
Thank you very much for joining us for the call today and have a great day.
Operator
[Operator Closing Remarks]
Duration: 43 minutes
Call participants:
Tim Foote -- Senior Director of Finance
John Chen -- Executive Chairman & Chief Executive Officer
Steve Rai -- Chief Financial Officer
Daniel Bartus -- Bank of America Merrill Lynch -- Analyst
Michael Walkley -- Canaccord Genuity -- Analyst
Tripatinder S. Chowdhry -- Global Equities Research -- Analyst
Daniel Chan -- TD Securities -- Analyst
Paul Michael Treiber -- RBC Capital Markets -- Analyst
