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How Big Is McDonald's Service Problem?

Customer complaints are on the rise at Mickey D's.

By Demitri Kalogeropoulos – Apr 18, 2013 at 6:30PM EST

According to The Wall Street Journal, McDonald's (MCD 1.05%) has seen a spike in service complaints from customers lately. Could this be the opening that competitors are hoping for? In the video below, Fool contributor Demitrios Kalogeropoulos discusses the service issues, and what McDonald's is planning to do about them.

Read Next

About the Author

Demitri Kalogeropoulos
Demitri Kalogeropoulos is a contributing Motley Fool consumer staples analyst covering retail, entertainment, and consumer electronics. Demitri previously served as a senior trade analyst at the U.S. Department of Commerce. He holds a bachelor’s degree in commerce from the University of Virginia and a master’s in international affairs from George Washington University.
TMFSigma
X@TMFSigma

Stocks Mentioned

McDonald's Stock Quote
McDonald's
NYSE: MCD
$299.36
(-1.05%)-$3.17
Yum! Brands Stock Quote
Yum! Brands
NYSE: YUM
$160.28
(-0.28%)-$0.45
Wendy's Stock Quote
Wendy's
NASDAQ: WEN
$7.14
(+3.03%)+$0.21

*Average returns of all recommendations since inception. Cost basis and return based on previous market day close.

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