Customers Bancorp

Customers Bancorp helps small businesses and families manage their money through digital and local banking. It lets people open savings accounts, get business loans, and use mobile apps for daily finances. The company focuses on providing specialized financial tools for business owners across the United States.

More Than Just Checking

• Commercial Loans: Supports businesses and real estate developers with specialized funding and credit lines.
• Mortgage Finance: Provides short-term cash to mortgage companies through specialized repurchase agreements.
• Consumer Banking: Offers checking, savings, and Money Market Deposit Accounts—interest-earning savings tools—to help individuals manage finances.
• Specialized Lending: Focuses on niche industries like technology, healthcare, and venture capital banking.
• SBA Loans: Delivers Small Business Administration loans to help small companies buy equipment or grow operations.

Strategic Moves and Growth

• Stock Buybacks: Executed the 2026 Share Repurchase Program authorized by Customers Bancorp to buy back shares of common stock.
• Capital Management: Redeemed all outstanding shares of Series E and Series F preferred stock in early 2025.
• Office Expansion: Opened new limited-purpose offices in Orlando and Wilmington to support Customers Bank and its national lending.
• Fintech Integration: Developed partnerships with technology firms to provide back-end banking services for digital financial products.

The Tech-First Banking Model

Customers uses a branch-light model that focuses on digital tools instead of many physical buildings. It assigns a single person to help private clients with all their banking needs.

Important Financial Facts

• Revenue hit $370.6 million in Q1 2026, up 29.7% from $285.8 million in Q1 2025.
• Net income reached $69.7 million in Q1 2026, up 439.4% from $12.9 million in Q1 2025.
• Total deposits grew to $21.6 billion on March 31, 2026, up from $20.8 billion at the end of 2025.
• Free cash flow reached $35.1 million in Q1 2026, an improvement from negative $23.2 million in Q1 2024.
• Allowance for credit losses—money set aside for potential unpaid loans—totaled $161 million on March 31, 2026.

Bottom Line

Customers has transitioned from a traditional local bank into a specialized, technology-driven financial institution. Its focus on niche commercial segments and digital services supports a lean operating model across national markets.