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Mitek Systems (MITK) Q3 2019 Earnings Call Transcript

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MITK earnings call for the period ending June 30, 2019.

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Mitek Systems ( MITK 1.89% )
Q3 2019 Earnings Call
Jul 25, 2019, 4:30 p.m. ET


  • Prepared Remarks
  • Questions and Answers
  • Call Participants

Prepared Remarks:


Good day, and welcome to the Mitek Systems third-quarter fiscal-2019 financial results conference call. Today's conference is being recorded. At this time, I would like to turn the conference over to Todd Kehrli, MKR Group. Please go ahead, sir.

Todd Kehrli -- President

Thank you, operator. Good afternoon, and welcome to Mitek's third-quarter fiscal-2019 earnings conference call. With me on today's call are Mitek CEO Max Carnecchia and CFO Jeff Davison. Before I turn the call over to Max and Jeff, I'd like to cover a few quick items.

This afternoon, Mitek issued a press release announcing its third-quarter fiscal-2019 financial results. That release is available on the company's website at This call is being broadcast live over the Internet for all interested parties, and the webcast will be archived on the investor relations page of the company's website. I'd like to remind everyone, on today's call, management will discuss certain factors that are likely to influence the business going forward.

Any factors discussed today that are not historical facts, particularly comments regarding our long-term prospects and market opportunities, should be considered forward-looking statements. These forward-looking statements may include comments about the company's plans and expectations of future performance. Forward-looking statements are subject to a number of risks and uncertainties, which could cause actual results to differ materially. We encourage all of our listeners to review our SEC filings, including our most recent 10-K and 10-Q, for a complete description of these risk factors.

Our statements on this call are made as of today, July 25, 2019, and the company undertakes no obligation to revise or update publicly any of the forward-looking statements contained herein, whether as a result of new information, future events, changes in expectations or otherwise. Additionally, throughout this call, we'll be discussing certain non-GAAP financial measures. Today's earnings release and the related current report on Form 8-K describe the differences between our non-GAAP and GAAP reporting and present a reconciliation between the two for the periods reported in the release. With that said, I'll now turn the call over to Mitek's CEO, Max.

Max Carnecchia -- Chief Executive Officer

Thanks, Todd, and good afternoon, everyone. Thank you for joining us today. I'm thrilled to report another quarter of record revenue for Mitek. We generated revenue of $21.9 million in Q3, which represents growth of 36% year over year and reflects solid revenue growth in both our product families.

We also achieved our 22nd consecutive quarter of non-GAAP profitability. Once again, the third quarter saw a strong performance from our deposits products and solid growth from our core identity products. We remain excited by the opportunity with the identity verification market, which is very large, early stage and rapidly opening up to new use cases that service a digital world, and we continue to expect growth from our highly profitable deposits product lines as we move forward. I've been with Mitek for nine months now.

As I shared before, I view Mitek as a good small business with an opportunity to grow to a significantly bigger and better business. As the new CEO, I spent the first few months getting to know the company, but I also had the unfortunate distraction of addressing a strategic process that was forced upon the company. One positive consequence of that exercise was that it caused us to look at this organization through a different lens. We ended that strategic process in April.

And with that behind us, I have since been able to dedicate my full attention to the operation of the business. We spent the last few months identifying and implementing adjustments to the people, products and plans needed to organize the business for success going forward. This includes focusing our resources and efforts on the strategic elements that are going to help us propel the business forward and develop shareholder value for the future. First, the identity business.

Digital Identity verification is an early stage, fast-growing, mission-critical category. Since it is early stage, customers are still learning how to best address the problem and are only just beginning to develop their strategies.  Mitek is very well-positioned with our Mobile Verify products to lead this market. However, we've accumulated seven different systems, mostly through acquisition that needs to be rationalized where appropriate. Each of those systems were purpose-built to address unique problems, and as such, each has a different approach to the technology.

We are now in the process of deliberately rationalizing these platforms and putting a much sharper edge on how we can accelerate this platform consolidation which will eliminate many of the outdated legacy technologies. This clarity will increase velocity and improve our ability to capitalize on the sizable identity business opportunity. However, in the short term, there will be some revenue dis-synergies related to the older platforms that we are sunsetting. Similarly, within the mobile deposits business, a little over a year ago, we acquired A2iA in France with the intent of expanding our deposits business.

At the time of the acquisition, we knew that we were acquiring a business that had about 85% of its revenue from the checks business and the balance coming from part of the business that leveraged OCR and computer vision technology to deliver bespoke, project-based engagements. In the early part of this year, we identified this non-checks business to be off-strategy, unprofitable and largely unrelated to where we are taking Mitek. Being sensitive to the changes that follow these decisions, we have been working for several months with an outside consultant in France to help us begin restructuring the business for the best possible outcomes. Those actions were triggered in June and will allow us to form the rightsized organization and team to support our check-processing business going forward.

This means significantly reducing the staff in Paris and associated revenue dis-synergies from those non-check products which we will no longer pursue. We took a restructuring charge in the third quarter related to our separation with the departing employees, and Jeff will cover more of this in his comments. These adjustments are necessary to create clarity and focus and to sharpen our execution so that we can actualize the big opportunities in the two core markets we are focused on: deposits and identity. These changes will allow us to redirect our resources and attention to our strategic business, which will help us continue to grow and scale the company.

Now let me provide an update on the business and our two product offerings. Starting with mobile deposit. We remain the clear market leader with over 6,400 financial institutions using our product. While check deposits to be a mobile devices continue to rise, the mobile channel captures less than 20% of all retail checks deposits, demonstrating the upside potential for this business.

Retail banks are investing significant resources to drive customers to this digital channel. And as they do this, mobile check deposits continue to increase. The need for this unique technology continues to expand, and we're using our knowledge and success with financial institutions to generate new channels in other verticals. For example, we're working with some of the largest charities, including St.

Jude's children's hospital, to enable their fundraisers to collect checks on the spot using their mobile phones, and we're enabling new digital banks to leverage mobile deposits to speed deposits into new transactional accounts. We are proud of how mobile deposit has changed financial services, and we're excited about the significant opportunities ahead as we work to expand adoption into new verticals. Moving to identity. Identity verification is an essential step to establishing trust in a digital world where customer relationships are being created without ever physically meeting.

While the market for identity verification is still in its early days, it is large, fast growing and represents a significant opportunity for Mitek. During the third quarter, our identity verification solutions continued to gain traction with our transactional SaaS revenue growing 71% year over year and our SaaS transactions growing 76% year over year. In addition to these transactional metrics, we measure our success by both new customer acquisition and existing customer expansion. Mobile Verify, our industry-leading product, continues to be adopted by partners and customers of all sizes around the world.

During the quarter, we added many new identity verification customers. Some examples of the types of Mobile Verify customers we signed in the quarter are another top 10 bank in the USA, the largest credit card provider in the Netherlands, a leading online home selling service, a new generation stock exchange for direct trading and securities, a large Latin American Apple reseller, and the list goes on. Our continuing customer acquisition underscores the increasing need for identity verification and its vital use case, which is to enable businesses to onboard more good customers faster, a value proposition that Mitek centers around. One of our new customers is BrightStar, a multinational company, providing supply chain, buyback, trade-in and financial solutions to the largest consumer electronics resellers worldwide.

BrightStar has partnered with us to deliver a retail microlending solution, targeted at the underbanked in Latin America. Mitek solution will be integrated into this Apple reseller's solution on their in-store iPads. They will use the solution to verify customer's identity at the point of purchase when consumers request credit with their Apple equipment purchase. ABN AMRO is a great example of how our customers are expanding their usage of Mobile Verify across the enterprise to securely onboard customers while meeting stringent Know Your Customer, KYC, regulations.

EU KYC financial sanctions are set to soar in the coming months and years. According to a study we released this quarter with partner Consult Hyperion, a typical European bank serving 10 million customers could save up to EUR 10 million annually and avoid growing fines by implementing solutions to improve the KYC processes. We are proud to partner with European banks, such as ABN AMRO, to help them in this regard. The increase in new customers, as well as the increased usage of our existing customers, is further evidence of the success of Mobile Verify and its ability to facilitate secure and complaint onboarding of new customers in the digital world.

In closing, we are very pleased with our Q3 results. We achieved record quarterly revenue, driven by meaningful top-line growth in both our product families and delivered strong bottom-line results. As we move through the remainder of the year, we continue to sharpen our strategy and make operational improvements to further fine-tune our execution. Now I'll turn the call over to Jeff to discuss the financial results in more detail.

Following Jeff's remarks, we'll open up the call up for questions. Jeff, please go ahead.

Jeff Davison -- Chief Financial Officer

Thanks, Max, and thank you, everyone, for joining us this afternoon. Let's start with the Q3 revenue and operating results. For the third quarter of fiscal 2019, Mitek generated record revenue of $21.9 million, a 36% increase year over year. Software and hardware revenue of $11.9 million was up 14% year over year.

The increase in software and hardware revenue was due primarily to the addition of A2iA and the growth of mobile deposit revenue. We delivered strong software and hardware gross margins at 93% for the quarter. Services and other revenue, which includes transactional SaaS revenue, maintenance and consulting services, was $10 million for the quarter, an increase of 77% over revenue of $5.7 million in Q3 last year. This increase is primarily due to strong growth in transactional SaaS revenue, which increased 71% year over year to $5.3 million, and the addition of maintenance revenue from A2iA.

Gross margin on services and other revenue was 77% for the quarter, up from 71% in Q3 last year. Combined gross margin for the quarter was 86%, compared to 83% last year. Total GAAP operating expenses, including cost of revenue, were $24.8 million, compared to $19 million in Q3 last year. The year-over-year increase in GAAP operating expense reflects the addition of operating costs associated with our acquisition of A2iA, costs associated with the restructuring of A2iA, which I'll discuss in more detail later in the call, as well as our continued investments to grow our identity business.

Sales and marketing expense for the quarter were $6.9 million, compared to $5.7 million a year ago. R&D expenses were $4.7 million, compared to $4.2 million last year. And our G&A expenses were $5.1 million, compared to $3.2 million a year ago. GAAP net loss for the quarter was $100,000 or $0.00 per diluted share.

Our diluted share count was 41.2 million shares, compared to 36.2 million shares a year ago, as a reminder, our earnings release includes a reconciliation between GAAP and non-GAAP net income. We believe non-GAAP net income provides a useful measure of the company's operating results by excluding acquisition-related costs and expenses, stock comp expense, IP litigation costs, costs related to the strategic process and costs associated with the restructuring of A2iA. Non-GAAP net income was $4.8 million or $0.12 per diluted share. In Q3, our non-GAAP adjustments include $2.3 million of stock comp expense, $1.8 million of acquisition-related costs and expenses, $500,000 of litigation and strategic process costs and $3.2 million in charges related to the restructuring of A2iA.

At the end of June, we recorded a onetime charge related to a restructuring of our business at A2iA, the company we acquired in May of 2018. At the time of the acquisition, we shared with you that we had identified approximately $2 million in potential cost synergies that we could realize within the first two years post acquisition. Those items were related to executive management changes and the reduction of royalty costs for a technology used in our mobile check deposit products. We are well on our way to realizing these savings.

In addition, we shared that we would be looking to identify additional cost savings. One year in, and I can say we're very pleased with many aspects of the combination. The core business of A2iA, check processing has performed well in our first year together. However, we have evaluated the non-checks product performance, which includes DocumentReader, FieldReader and TextReader products, and have decided to discontinue the sale of these product lines.

The market for these products is small with little growth opportunity, and the deployments tend to be costly, non-repetitive engagements but are not core to our Mitek strategy, nor that they contribute to Mitek's profitability. This decision was made with much consideration of our company, customers and employees and how we can best focus our resources going forward. As a result, we are reducing approximately 25 position in our Paris operations. The restructuring charge includes the costs related to this decision, including severance pay and benefits, related taxes and other charges incurred in working through the restructuring.

The activities related to the restructuring will occur over the next few months. We anticipate the elimination of these product lines will have a negative impact on our revenue for comparison purposes. Historically, these products contributed approximately 15% of A2iA's revenue. The reduction of 25 employees, on the other hand, represents about $2.5 million of annual expense.

We expect to invest these funds in our business and to help improve our profitability. Turning to the balance sheet. We generated $1.3 million in cash flow from operations during the quarter, bringing our total cash and investments to $28 million at the end of the third quarter. Our accounts receivable balance of $14.6 million represents a DSO of 55 days.

Now moving to guidance for the remainder of fiscal 2019. Based on the revenue dis-synergies mentioned earlier, we are updating our previously provided full-year total revenue guidance for our fiscal year ending September 30, 2019, to be between $84 million and $85 million, which would represent growth of approximately 32% to 34% year over year. We continue to expect our non-GAAP operating margins in fiscal 2019 to be between 18% to 20%. For Q4 of fiscal 2019, we expect total revenue to be between $24.5 million and $25.5 million, representing growth of approximately 17% to 21% year over year.

We expect total expenses, including cost of revenue for Q4 and excluding our non-GAAP adjustments, to be between $17 million and $17.5 million. For the quarter, we expect acquisition-related costs and expenses to be between $1.8 million and $2 million and stock comp expense to be approximately $2.5 million. Operator, that concludes our prepared remarks. Please open the line for questions.

Questions & Answers:


[Operator instructions] We'll hear first from Bhavan Suri from William Blair. Please go ahead, sir.

Bhavan Suri -- William Blair and Company -- Analyst

Hey, guys. Can you hear me OK?

Max Carnecchia -- Chief Executive Officer

I'm clear.

Jeff Davison -- Chief Financial Officer

Yes, we can.

Bhavan Suri -- William Blair and Company -- Analyst

Great, great. I'm calling from overseas. There sometimes is a little lag, so I appreciate the patience there. I want to touch first, I think, on your comments around the platform consolidation, that sort of rationalizing the several different platforms.

Could you guys just give a little color sort of on which side of the business that was? Obviously, you've acquired stuff at the mobile deposits when you talked about the A2iA. But sort of which pieces you sort of think is strategic you're keeping? And so a little color on sort of what doesn't make sense, especially on the ID verification side. Because on the mobile check deposit side, the reduction of some of the hardware businesses, the one-off onetime customer engagements makes sense. But love to understand sort of a little more color on what's being rationalized and sort of where the focus is headed.

Max Carnecchia -- Chief Executive Officer

Sure, Bhuvan. This is Max. Let me take that on. So in the course of the last three or four years, Mitek has done two significant acquisitions on the identity side of the business.

About four years ago, we acquired a company called IDchecker out of Amsterdam. And then more recently, about two years ago, we acquired a company called ICAR out of Barcelona, as well as having some of its own identity legacy on-prem systems, things we're doing in the mobile field, some of the early efforts in identity when Identity was super formative. The -- I think we've -- the company has, in the past, talked about those acquisitions and some of those systems as legacy systems. Me, as the new guy, coming in and having three decades worth of experience operating businesses and understanding what it takes to, not just do a deal and do an acquisition, but actually properly integrate it, the people, the processes and then the products, just putting a much sharper edge and maybe an accelerated effort to try to get all the wood behind the Mobile Verify arrow, right? So the Mobile Verify is the go-forward, has been flagship identity product.

Some of these other things have been kind of bumping along. And now, we're just getting very clear-eyed about how we get as many of those customers as appropriate over to Mobile Verify and for the systems that should be shut down, sunset, end-of-lifed, doing that with a very cogent plan that's just going to help us really not just get focused but eliminate a lot of distractions in the business.

Bhavan Suri -- William Blair and Company -- Analyst

Got it. Got it. And then I want to touch on unbanked. You weighted a little bit just now, but that had been a focus for the company, again predating your time and even predating Jeff's time.

But I guess if you go back, unbanked in the U.S. ties to sort of payday guys or cards for like sort of just the payment cards was a focus. Do you think that continues to be a focus for you guys? Or is that sort of one of the things that maybe doesn't make as much sense? I was just intrigued, given you sort of mentioned a little bit about that. Outside the U.S., it seemed like a big opportunity.

The U.S. is a market opportunity in the mobile check deposit space, but I was wondering what your thoughts were there, and then I had a quick follow-up.

Max Carnecchia -- Chief Executive Officer

Yes. So I'll try to keep this short. But the concept of unbanked or even underbanked in the United States, unbanked outside of the United States and developing economies really kind of comes back to how do you determine who's on the other side of the mobile device or who's on the other side of that computer when you don't have a face-to-face physical relationship. And when you do that in the United States, there are a lot of factors.

There's a lot of signals to determine the identity, and in many instances, the creditworthiness of the individual on the other side of that device, right? They have a credit file. They're very large, Experian, Equifax, TransUnion. There's all kinds of new disruptors coming up to provide information around that. When you get into economies where maybe they aren't as developed, that underbanked, you don't have the benefit of credit files to be able to determine, not just creditworthiness, but be able to determine identity to validate and verify identity.

So we definitely think it's an opportunity for us because in those environments, the No. 1 predictor, the most high-assurance factor for determining somebody's identity is going to be their government-issued identity card, passport, residence permit, driver's license.

Bhavan Suri -- William Blair and Company -- Analyst

Got you. Got you. Got you. So let's touch up on the Mobile Verify business for a second.

Growth, obviously, really solid. That was awesome. I guess, as I look at it, I have two sort of questions on this one, sort of what's driving the growth? So some color on whether it's the new logos, and you mentioned a fair number. Or is it the use cases with the existing customers? How do you break out that growth rates between the two sort of -- between expansions.

If we thought about net dollar retention rates or something like that, net dollar expansion rates having to review it or net new logos. What's really driving that growth today? And then I'd love to sort of understand sort of in that business, the cross-sell, you talked about some of the banks now -- another top 10 bank doing Mobile Verify. That's obviously done check deposits. But where is that cross-sell? Thank you.

Max Carnecchia -- Chief Executive Officer

Sure. So, again, let me try to take that on. I don't think we're going to provide numbers here. But both of those vectors expanding within our existing businesses -- existing customers, as well as bringing on new Mobile Verify identity customers, that's how this business is growing, and that's how it will continue to grow and bringing more focus and better execution and repeatability to that.

That's what we're doing every day, getting better at those things. The -- just to put a little color. When we sell a new customer and sign a contract, if that happens on, let's call it, day one, we've reported in the past that this idea of time to live, how quickly can get that implemented, integrated, get our SDK on their mobile app, how quickly can we get our API integrated and -- in their stack, their application stack. And we've taken that time to live in half.

If you looked at those statistics, how long it took us to get a new customer from contract to live, last year, it was over 200 days. In the most recent quarter that we're talking about here, it was sub-100 days. I think it was 96 to be precise. So that number will bounce around a little bit.

Different industries, banks take longer because there's a lot more compliance and regulatory requirements. The marketplace and e-commerce companies can go a lot more quickly. They have the tendency to be a little bit more agile and adaptable. And kind of bringing that all the way back, it really is a combination of both knocking down those new guys, getting them live.

And then once they're live, our customer success teams, which are just outstanding, showering them with love in a very customer-intimate model that takes them from the initial implementation on through to higher and higher adoption, whether that's more geographies, whether that's -- we'll come back to you, the point of your question around the banks and the cross-sell, but really making sure that they are hitting their business issues, that they're achieving the success metrics and the success goals that they have. I think we do a real good job with that, and it's a competitive distinction for us. So the last part of that is the banking example. And what we're finding with larger banks is that we may start with a single use case, where it's a credit card application and we're validating the individual on the other side of that mobile device.

But the banks are telling us, these large financial institutions, both domestically, as well as in Europe, that they want to put a layer in their stack that they can rely on for identity verification. Sometimes we do that with a partner like Experian. Sometimes we do that directly with the financial institution themselves. But in these larger institutions, we're hearing that there are literally dozens of use cases, dozens of business units.

So it truly is a cross-sell opportunity for us to go find those other use cases and basically light those up. And you would think of that as expansion -- kind of horizontal expansion within your install base. So I'll pause and hopefully have thoroughly answered the question there.

Bhavan Suri -- William Blair and Company -- Analyst

No, no. That was super helpful. Thank you, guys. Nice job again on the -- especially on the Mobile Verify side.

It was just great numbers, and thanks for taking my questions.

Max Carnecchia -- Chief Executive Officer

Thanks, Bhavan.


We'll hear next from Darren Aftahi from Roth Capital Partners. 

Darren Aftahi -- Roth Capital Partners -- Analyst

Hey, guys. Good afternoon. Thanks for taking my questions. Just a couple, if I may.

First, to start at the restructuring, Jeff, I think you quantified the costs side. So first question on that. On an annualized basis, when does the cost benefit kick in? And then if my memory serves me correct, if you're saying 15% of sort of non-core products or 50% of revenue kind of related to non-core products, is that kind of a similar revenue run rate to that annualized kind of cost savings, maybe a titch lower? And, one, when did that kick in? And did that impact the software and hardware line at all in the June quarter?

Jeff Davison -- Chief Financial Officer

OK. Let me tear that question apart. So the 15%, that's on the annualized business, which was around $14 million or so, give or take, when we were -- we bought them. The $2.5 million, yes, that's an annualized savings that we should see.

That isn't going to kick in immediately because there are -- the restructuring accrual itself includes all the costs that you're allowed to put into that, but there are some notice period costs that are actually going to flow through Q4. So you're not going to see all of that impact Q4. So we shouldn't -- there shouldn't be a lot of hangover of costs in 2020, so we should be pretty clear by then of that. And those funds should be available for us to invest elsewhere in the business.

And then as we really tune our plans for 2020, we'll look at how much of that we're going to take to bottom line, if we are. What was other piece?

Max Carnecchia -- Chief Executive Officer

The other part was basically on the checks versus non-checks effect on revenue.

Jeff Davison -- Chief Financial Officer

Oh, and that's -- there's probably some minor impact of that. There is a bit of impact of that in Q4, so it's starting. So both the dis-synergies that Max mentioned in his comments, the platform rationalization and the A2iA, are both impacting Q4 a bit.

Max Carnecchia -- Chief Executive Officer

Yes. But we announced that, Darren, kind of a hard stop to the team on the non-checks portion of the A2iA selling in the quarter, in Q3. So there are some behavioral changes there that have to take place, but a lot of those won't necessarily be with the business. So you're going to see that happen pretty quickly.

Darren Aftahi -- Roth Capital Partners -- Analyst

OK. And then can I follow up on that? It looks like software line, growth-wise, decelerated quite a bit. So I'm just -- I understand the mobile deposit business can be lumpy. But anything you would call out there?

Jeff Davison -- Chief Financial Officer

Software line. So you've got a decline in some of the ID on-premise stuff. It's going to be impacting that, as you've seen a little bit of that this year. You've got the timing of the deposits, and then you've got a quarter where we had some A2iA revenue a year ago in that line.

So we're -- next quarter, we'll be a fuller-comp quarter, I guess, if you look at it that way. There's a little bit in this year's. Otherwise, nothing else really going on there.

Darren Aftahi -- Roth Capital Partners -- Analyst

Got it. And then just one last one. On the SaaS transactional growth, you obviously called out financial institutions as kind of a bellwether. If you exclude those -- and, Max, I appreciate your comments.

You said some of the e-com companies are signing and lighting this stuff a lot faster than banks. Any particular sort of use case where you're seeing kind of repeat wins? I know you called out marketplace, the economy. But going even more granular, I'm just kind of curious if you dive a little bit deeper and anything that you're seeing in terms of where adoption and ramp -- actually signing the contracts and ramping the use of it are kind of accelerating within kind of non-financial institutions. Thanks.

Max Carnecchia -- Chief Executive Officer

Yes. So just maybe Kentucky windage. If you took 100% of the SaaS business today, SaaS transaction business on the identity side, you're going to see probably two-thirds of that falls broadly into -- and it varies from quarter to quarter, month to month. But about two-thirds of that falls into what you would consider financial services, and then you'd find about a quarter of it is this -- the marketplace, e-commerce, and I'll come back and use the use case.

And then the balance is some stuff that falls around the edges. So we do find ourselves doing some transportation every once in a while in insurance company. This just don't happen to be the -- from our go-to-market perspective, they're not the point of focus in what we're trying to do from a demand generation and kind of account campaigning. Back to your question, on the marketplace, e-commerce side, the overwhelming use case is new customer opening, right? Whether that's -- you want to sign up to be a guest at Airbnb.

You want to sign up and actually sell something on Poshmark in that marketplace, and those are the -- you want to go look at a home through Opendoor. Those are the examples, and there are other examples. You can be on the other side of the marketplace. Airbnb, you could be the host; or Poshmark, you could be the seller.

But the majority of those examples are typically new customers on the buy side.

Darren Aftahi -- Roth Capital Partners -- Analyst

Great. Thank you.


We'll move next to Mike Grondahl from Northland Security. 

Mike Grondahl -- Northland Security -- Analyst

Yes. Thanks, guys. In the mobile check prepared comments, you talked a little bit about you were targeting some new digital banks. Could you talk a little bit if you've signed up or won any there and kind of the -- kind of usage and how that's going?

Max Carnecchia -- Chief Executive Officer

Yes. So just to be clear, Mike, are you asking on the deposit side? Or are you asking on the identity side?

Mike Grondahl -- Northland Security -- Analyst

First on the deposit side. I think that was kind of -- that, along with -- I don't know. You mentioned something else, some new channels you were looking at.

Max Carnecchia -- Chief Executive Officer

Yes. So the two examples we used are the two broad industries that we just referred to were the fintech, Internet-only world of banks; and then the second was these -- the charities and being able to use mobile deposit to capture the donations and the charitable giving -- kind of at the point of giving with the mobile deposit. You just basically take a picture of the check and be done. On your question on the financial services, kind of the new internet-based banks, what are some easy examples? EXOS, they used to be the bank of the Internet; Robin Hood, which is the Silicon Valley unicorn; Varo, Varo Money, all are examples.

And there are many, many more where these guys are doing very interesting things without having any branches, without having any retail locations, but they still have to take deposits from those customers, right? They're onboarding new customers, so there's an identity -- mobile identity opportunity for us. And Varo is a great example where they're doing both, but they also have to be able to take a check as the initial deposit or when new funds are coming into the account.

Mike Grondahl -- Northland Security -- Analyst

Got it. And are you seeing that accelerate, that channel, the Internet-only bank: Robin Hood, Varos?

Max Carnecchia -- Chief Executive Officer

Yes. I mean, fintech is red-hot right now. Financial services, there's just a ton of money, whether it's Silicon Valley money, whether it's venture, private equity, the more traditional banks themselves investing in those disruptors, yes. So we see plenty of that.

And on the charity, I think that's more -- it's not necessarily that it's a growing industry so much as it's an unpenetrated market for us, and we've now put some focus on it. And whether it's the comb and cancer -- Breast Cancer Foundation or whether it's the example we used with St. Jude Hospital, it's just a great opportunity to stop leakage, all right? If you've ever kind of run for the cause or biked for a cause, you collect the checks. And sometimes they don't all make it.

They don't all make it to the destinations, so this is a way to prevent that leakage.

Mike Grondahl -- Northland Security -- Analyst

Sure. And is the pricing the same as your bank customer? Is it kind of a per-transaction, per-drip model?

Max Carnecchia -- Chief Executive Officer

It is a -- yes. It's the same basic model. The volumes have a tendency to be lower, and the per-unit charge has a tendency to be significantly higher.

Mike Grondahl -- Northland Security -- Analyst

Got it. So you can price for that a little bit. Cool. Just shifting gears a little bit over.

In that mobile check area, you sell into a lot of resellers. Can you remind us how your contracts with those resellers are kind of structured the average length and maybe the potential down the road to increase pricing?

Max Carnecchia -- Chief Executive Officer

Yes. So first, there's probably less than 10 really meaningful resellers that service financial institutions, everything from the biggest guys that we all bank with and know the names of, on through to very small, regional, local credit unions. And those are the Fiservs, NCRs, FIS. I mean, I don't think there's any Jack Henry.

There's no magic here. We -- I think we disclosed them in our filings, our SEC filings. And the nature -- I'll let Jeff talk about the model and such. But this is, again, a transactional-based model, and it isn't necessarily -- in terms of the contracts or the length and duration of the contracts have the more to do with how fast they can burn down those transactions.

Jeff Davison -- Chief Financial Officer

Yes. So this is Jeff, Mike. The contracts, they can vary between those processers because some of the processors operate differently. For example, some of them buy for their system and then spread it among their customers.

So they may have one purchase from us, and they spread it to others, come to us, and they'll buy specifically for individual customers. Now, when they do that, say, for example, they come and buy for individual customers that may be under a master three-year contract that then has pricing or has pricing per customer. So now, they all vary. They're one- to three-year contracts.

There is pricing that can vary, but the thing is every time that our team is having a conversation, there's going to be opportunity to talk about price. That doesn't guarantee that they can actually impact price in that because it may be a longer-term contract.

Max Carnecchia -- Chief Executive Officer

Yes. I guess coming back, Mike, to the genesis of your question, we believe there is pricing power there for a number of reasons. First, the only intellectual property in the patents, we do an outstanding job. Our end customers, not just the banks and financial institutions, our partners and then us, as consumers, all acknowledge that, hey, cashing a check used in a mobile device is fun.

It's easy, and it just works. And trying to replace that in a world where you are being disruptive, right, name a big bank, they are under attack. We just talked about the fintechs. This is a solved problem, and our ability to kind of tease back through the agreements that Jeff was just referring to and it gave more principled approach to pricing so that we are getting the value and some equity around how these banks and the service providers are paying for this.

We think there's some leverage in there.

Mike Grondahl -- Northland Security -- Analyst

Can I ask just a follow-up? In the last six months or calendar 2019, do you have a couple of examples where you've raised price? Or is that all in the future?

Max Carnecchia -- Chief Executive Officer

No. There are definitely examples. I'm being a little careful, Mike. I mean, being a public company, the great benefit is that we are very transparent.

There is an awful lot of information that our customers and our partners can get on us that gives them comfort that we are a trustworthy organization. That's going to be there. This is one of those topics where the more you talk about it publicly, it can kind of whipsaw and kind of do a reversal on you. So I just want to be a little judicious in what I share with you.

Mike Grondahl -- Northland Security -- Analyst

That's fair. And maybe the last mobile check question. A while ago, you talked about maybe an opportunity kind of check fraud, all the data you kind of get from your customers and whatnot. Any progress there?

Max Carnecchia -- Chief Executive Officer

Yes. So you're referring to basically -- yes. I think if you broadly think about it, it's kind of a second-act product that we can bring back to the 6,400 customers where we've got this very unique -- not just the channel but the relationship and the great reputation and trust of these organizations. We are hard at work at that.

I'm not prepared to announce anything today, but, yes, that's definitely something that we're continuing on.

Mike Grondahl -- Northland Security -- Analyst

OK. Great. Hey, thanks, guys.

Max Carnecchia -- Chief Executive Officer

You got it, Mike. 


[Operator instructions] We'll hear next from Ilya Grozovsky from National Securities.

Ilya Grozovsky -- National Securitites -- Analyst

Thanks. Two questions. Number one, when you are winning these deals on the ID side, who, with anybody, are you seeing out there in a competitive perspective? Or what alternative solutions, perhaps, is the better question in terms of verifying IDs are you seeing and winning business from, or alternatively, not winning business? And then also, just as a sort of a follow-up to that. If you look at your trajectory of revenues on the ID side and on the mobile deposit side, at what point do you think the majority of your revenues comes from the ID piece relative to the check piece, like how far in the future is that? Thanks.

Max Carnecchia -- Chief Executive Officer

Sure. Ilya, this is Max. I'll take on the first question, and then I'm going to hand it over to Jeff for the second part of your question. Yes, it's a really -- I think it's a thoughtful question, too.

If our customers, if we use a bank as an example, our financial services organization, they refer to this concept of a trust funnel, right? Somebody comes to them through their mobile device. They don't know who they are. And now, they're trying to establish some level of identity verification. The concept of the trust funnel is you start with the most passive, least friction way of determining, can I trust this? Do I have a level of assurance as to -- is this a bad actor? Is this a fraudster? Is this a fake, trying to do something bad to my organization? And there are a number of signals that you can use for that, right? The telemetry that comes off the device, the time of day, the geolocation of where they are, just kind of some of the behaviors on the phone itself.

And so we fall in that trust funnel much further down. The signal that we use, these government-issued identity documents, paired with the biometric of a liveness selfie comparison to the picture on the identity card, that's a relatively high-friction, high-assurance way of determining identity. So when you talk about alternative solutions, there are a number of things that you can use. You can use phone numbers and onetime usage two-factor authentication, things that are maybe a little easier, maybe less assurant, but their friction levels and the speed in which you can get them are there.

Ultimately, though, for the bottom part of the funnel, we've got the absolute best answer. And you're tying that biometric of who you are to something you have, and the government-issued identity document is the gold standard on something that you're going to have. The competition among folks who do similar things to us hasn't changed radically since the last time we talked about it. I'm not going to use any names, just because I don't want to give them the credit of the air cover.

But it's still in early days market, so they're -- depending on what geography you're in, the competition may be slightly different. Who we compete within England in the U.K. is different than who we necessarily compete with here in the United States versus who we compete within some place like the Netherlands. But we are -- I think it's still a very active market.

There's still a lot of, not just competition, but I think there's new entrants coming into the market, which just goes to tell you that it's yet to be a solved problem. So maybe that's a little bit on competition and the trust funnel. With that, I'll let Jeff talk about the ID revenue trajectory and how that compares to when it eclipses the deposits business.

Jeff Davison -- Chief Financial Officer

Sure. So we've been tracking -- actually, last year, we had actually been tracking at 40-60. But when we acquired A2iA, that kind of flipped back more to the 30 to 40 -- 30 to 70, 35-65 ID-to-deposit revenue. What I'd say is you're probably looking out 18 to two years where that actually becomes equal in size.

We do expect they will probably get the identity business profitable before then, but I think for the two -- for identity to pass over in revenue, it's going to be 18 months to two years would be my thoughts there.

Ilya Grozovsky -- National Securitites -- Analyst

OK. Thanks.

Max Carnecchia -- Chief Executive Officer

Thank you, Ilya. 


At this time, there are no additional callers in the queue. I'd like to turn the conference back over to your hosts for any additional and closing comments.

Todd Kehrli -- President

Thank you, operator, and thank you, everyone, for joining us today. We look forward to updating you again next quarter. This concludes today's call. Have a wonderful day.


[Operator signoff]

Duration: 48 minutes

Call participants:

Todd Kehrli -- President

Max Carnecchia -- Chief Executive Officer

Jeff Davison -- Chief Financial Officer

Bhavan Suri -- William Blair and Company -- Analyst

Darren Aftahi -- Roth Capital Partners -- Analyst

Mike Grondahl -- Northland Security -- Analyst

Ilya Grozovsky -- National Securitites -- Analyst

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