Dick's Sporting Goods Inc (DKS -1.39%)
Q3 2020 Earnings Call
Nov 24, 2020, 10:00 a.m. ET
Contents:
- Prepared Remarks
- Questions and Answers
- Call Participants
Prepared Remarks:
Operator
Good morning, and welcome to the DICK's Sporting Goods Third Quarter Earnings Conference Call. [Operator Instructions] After today's presentation, there will be an opportunity to ask questions. [Operator Instructions]
Please note this event is being recorded. I would now like to turn the conference over to Nate Gilch, Senior Director of Investor Relations. Please go ahead.
Nate Gilch -- Senior Director of Investor Relations
Good morning, everyone. And thank you for joining us to discuss our third quarter 2020 results. On today's call will be Ed Stack, our Chairman and Chief Executive Officer; Lauren Hobart, our President; and Lee Belitsky, our Chief Financial Officer. A playback of today's call will be archived in our Investor Relations website located at investors.dicks.com for approximately 12 months.
As a reminder, we will be making forward-looking statements, which are subject to various risks and uncertainties that could cause our actual results to differ materially from these statements. Any such statements should be considered in conjunction with cautionary statements in our earnings release and risk factor discussions in our filings with the SEC, including our last Annual Report on Form 10-K and cautionary statements made during this call. We assume no obligation to update any of these forward-looking statements or information. Please refer to our Investor Relations website to find the reconciliation of any non-GAAP financial measures referenced in today's call.
And finally, a couple of admin items. First, a note on our same-store sales reporting practices. Our consolidated same-store sales calculation include stores that were temporarily closed as a result of COVID-19. The method of calculating comp sales varies across the retail industry, including the treatment of temporary store closures as a result of COVID-19. Accordingly, our method of calculation may not be the same as other retailers. And second, for your future scheduling purposes, we are tentatively planning to publish our fourth quarter and full year 2020 earnings release before the market opens on March 9, 2021 with our subsequent earnings call at 10 AM Eastern Time.
With that, I'll now turn the call over to Ed.
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
Thanks, Nate. Good morning, everyone. Before we begin, I'd like to discuss the executive transition we announced this morning. As of February 1, 2021, I will assume the role of Executive Chairman, while continuing my responsibilities as Chief Merchant. I'll also oversee the strategic growth initiatives for the Company. As I make this transition, I want everyone to know, as the largest in controlling shareholder of DICK's Sporting Goods, I remain as committed and is excited about this business as I have ever been.
The Board unanimously elected Lauren as President and CEO of DICK's also effective February 1. Lauren brings more than 25 years of finance, consumer and retail experience, having spent five years in banking and 14 years at PepsiCo and various leadership roles before joining us nearly a decade ago as our Chief Marketing Officer. She was appointed President in 2017 and joined the Board the following year.
Since joining the Company, Lauren has been instrumental to our growth and success revamping our marketing efforts, helping drive our robust omni channel offering and elevating our athletes experience. Lauren's appointment is an important step in the succession planning committees process to put the right leadership in place. Our business is thriving. We have the best management team in the Company's history making this the perfect time for the transition.
I'd now like to turn it over to Lauren for a few words.
Lauren R. Hobart -- President and Director
Thanks, Ed. And good morning, everyone. I want to start by extending a heartfelt thank you to Ed. He built this Company from the ground up, and it is because of his visibility to look around corners, innovate, take risks and develop and nurture talent, all while never losing sight of our values and making sure that we're a good member of our communities that DICK's is what it is today. It is truly an honor working alongside him.
I also want to thank our Board and our teammates. I look forward to continuing to work with them, the rest of the extended DICK's family and all of you in the coming months and years ahead. Under Ed's leadership we've accomplished so much, a stronger and more inclusive culture and developing a powerful omni-channel experience for our athletes.
We're in great shape from both the financial and managerial standpoint and I look forward to continuing to work with Ed to lead DICK's into the next phase of its growth.
Now I'll turn the call back over to Ed to discuss the third quarter results.
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
Thanks, Lauren. As announced earlier this morning, we delivered another exceptionally strong quarter from both the sales and profitability perspective. The strength of our diverse category portfolio once again helped us capitalize on the favorable shifts and consumer demand as the trends across golf, outdoor activities, home fitness and active lifestyle continued throughout the third quarter.
Our Q3 consolidated same-store sales increased a record-setting 23.2%, and was on top of our 6% comp increase in the same period last year. Our stores were the key to this unprecedented growth and serve as the hub of our industry leading omni-channel experience. Brick-and-mortar stores comps grew double-digits and our stores fulfilled 70% of our online sales, which increased nearly 100% for the quarter. In fact our stores drove 90% of our total Q3 sales growth whether an athlete purchased at the register, picked up curbside or had their order delivered to their home through ship from store.
We saw increases in both average ticket and transactions as well as significant growth across each of our three primary categories of hardlines, apparel and footwear. Lastly, our private brands continue to be a significant source of strength with caps outperforming the Company average by over 1000 basis points. I'll talk a little more about private brands later.
During Q3, we remain very disciplined in our promotional strategy and cadence. And certain categories in the marketplace remained supply constraint. As a result, we expanded our merchandise margin rate by 277 basis points, this merchandise margin expansion contributed to a significant improvement in gross margin, which increased 532 basis points. In total, our third quarter non-GAAP earnings per diluted share of $2.01 represented a 287% increase over last year.
Now, let me touch on the fourth quarter performance to date. Overall, the favorable trends in our business have continued into Q4. These strong results have been partially offset by warmer weather that has negatively impacted sales in the important cold weather categories. Taken together through this past weekend, our comp sales have increased in the high teens. As I look at our business, we have a lot to be excited about. One of the strategies are most enthusiastic about is our private brand strategy, which we now refer to as our vertical brands. There can be a perception that private brand or private label means opening price points. In contrast, our vertical brands are high-quality on trend brands with compelling technical and performance attributes.
These vertical brands have clear DNA and specific consumer targets for which we control everything including design, supply chain, and marketing. We've already done some great things to date. In just five years, CALIA which serves us the trend right athletic female at premium price points has become the second largest women's brand in our Company. Our DSG brand which spans men's, women's and new therapeutic apparel as well as hardlines categories has also been extremely successful, it has grown to become our largest vertical brand just one year following its launch.
Collectively, our vertical golf equipment in apparel brands represent our number one brand in golf while fitness gear is our single largest fitness brand. Looking ahead, we will invest in making our vertical brands even stronger. This includes improved space in store, increased marketing and expanding into additional product categories. At the same time, we will also continue to invest in our strategic partnerships with key national brands such as Nike, Callaway and The North Face. We recognize that these two important brands are real differentiating factors that create authenticity and credibility with our athletes.
As I discussed on last quarter's call, we're really in a great lane right now. We deliver a premium multi-branded assortment that is well tailored to the consumer trends. We have an industry-leading omni-channel experience with rapidly growing in a highly profitable eCommerce business and importantly, we are in a strong financial position with nearly $1.1 billion in cash.
Before concluding, I want to address something incredibly important to our country, our Company and to me personally. The recent racial injustices across our nation led us and many companies to take an honest and critical look in federal organization. We realized, we had more to do and committed to make DICK's be a more inclusive and diverse company. This change started at the top and over the past several months, we brought a much needed diverse perspective to our Board of Directors.
Furthermore, our Inclusion & Diversity Council, which was launched last year and is comprised of a group of teammates who represent a wide range of backgrounds, roles and communities established nearly 20 impact teams to accelerate our efforts. We have already delivered meaningful progress in several areas including adopting a new recruitment and talent development process to build a more diverse workforce and expanding inclusivity training across our entire organization.
Earlier this month, we published this year's purpose playbook where you can read more about our efforts to drive positive change in our communities and our world. Separately, we announced our investment in the Black Economic Development Fund, which supports black-owned banks and financing for minority businesses, charter schools, affordable housing and athletic facilities.
Today, as we talk about another strong quarter as a team, I could not be more pleased with what we've been able to accomplish and I want to thank all of our 45,000 teammates especially our frontline workers in our stores and distribution centers for their hard work and unwavering dedication to safely serving our athletes. As the retail industry continues to evolve, DICK's will continue to lead the way and I look forward to working with Lauren and the entire team to build our success and deliver sustained value to our shareholders.
I'd now like to turn the call over to Lauren.
Lauren R. Hobart -- President and Director
Thanks, Ed. I want to start also by thanking our teammates. They continue to serve our athletes and our communities safely and their efforts helped us execute a seamless omni-channel experience and deliver a record-setting comp sales increase for Q3. I am so grateful to work alongside and support each of them.
Our third quarter performance reflected a strong well-balanced omni-channel offering with both our stores and e-commerce delivering exceptional results. In fact our brick-and-mortar store comps increased double digits, the best quarterly store comp performance in our history as a public company. Our online sales increased 95%, representing 21% of our total business compared to 13% in the third quarter of last year.
Year-to-date our e-commerce sales of over $1.8 billion have already surpassed our full year eCommerce sales in 2019 even with the holiday shopping season still ahead of us. Within e-commerce in the third quarter, mobile sales penetration was over 50% and we saw a significant increase in mobile app downloads. Importantly, this incredible strength in our e-commerce business happened with all of our stores fully open throughout the quarter.
Our stores are the hub of our omni-channel experience, they serve our in-store athletes, also providing over 800 forward points of distribution for digital fulfillment. In the third quarter even while facing exceptionally high levels of omni-channel demand, our stores fulfilled approximately 70% of our online sales. This includes curbside and in-store pickup which increased over 300% when compared to BOPIS sales last year.
With curbside available at all of our stores, the service is widely accessible and our athletes are responding well to the same day convenience that it offers. In fact, in the third quarter, our curbside athletes shopped more frequently transacting 20% more often than our non-curbside e-commerce athletes. We continue to make enhancements to the service, including the ability to do curbside returns and we've got dedicated parking spaces at nearly all of our stores along with improved way finding and signage.
While we initially launched curbside as a stop gap to provide a safe, contactless solution to our athletes as a result of COVID-19, it's become quite clear that it is a highly convenient way to shop that is here to stay. Importantly, while our e-commerce business continues to be highly successful and penetration continues to increase, we also continue to improve the profitability of the channel, especially the stores play a larger role in fulfillment.
In the third quarter, we saw significant improvement in e-commerce gross margin driven by higher penetration of curbside and BOPIS sales as well as fewer promotions and leverage of fixed costs. Furthermore, we continue to make technology enhancements to provide an increasingly seamless omni-channel experience. In fact, as part of this year's holiday campaign, we're highlighting the technology and logistics systems in our supply chain in an unique and engaging way. From a store perspective, we recently rolled out a contactless self-checkout app called Scan, Pay & Play. It's over 300 stores, which enables an efficient checkout solution for our athletes while also giving them the ability to quickly look our pricing information and product descriptions as they shop in our stores.
We will continue to refine this technology and roll it out to additional stores in the near future. We also recently launched Home Plate, a mobile communications app that provides our store teammates with real time metrics and important communications all on the sales floor giving them more time to focus on providing great service to athletes. Another key to our omni-channel offering is our ScoreCard loyalty program, which provides robust data that we can leverage to increase engagement and drive traffic. With over 20 million active members, our ScoreCard loyalty program drives over 70% of total sales through more meaningful and effective personalized offers and communications.
We value our ScoreCard loyalty members deeply and with members spending approximately 30% more per transaction than non-members, retaining existing members and bringing new customers into the program is extremely important to us. Speaking of new customers in the third quarter, nearly 2 million new customers joined the DICK's Sporting ecosystem, with sales from new customers increasing over 70% compared to last year.
Relative to our existing customers, our new customers due female and younger representing a great opportunity for future growth. In closing, as we continue to refine and enhance our industry-leading omni-channel experience, data science and technology have never been more important. They are the key to creating a personalized one to one relationship with our athletes and serving them in a most convenient way possible. Looking to the fourth quarter, we're very enthusiastic about our business and we look forward to serving athletes this holiday season.
I'll now turn the call over to Lee, to review our financial results in more detail.
Lee J. Belitsky -- Executive Vice President and Chief Financial Officer
Thank you, Lauren. And good morning everyone. Let's begin with a brief review of our third quarter results. Consolidated sales increased 22.9% to approximately $2.41 billion. Consolidated same-store sales increased 23.2% driven by a 19.6% increase in average ticket and a 3.6% increase in transactions.
Brick-and-mortar comps grew double-digits. Our e-commerce sales increased 95% and as a percent of total net sales, our online business increased to 21% compared to 13% last year. And lastly, we delivered significant growth across each of our three primary categories of hardlines, apparel and footwear.
Gross profit in the third quarter was $842.2 million or 34.91% of net sales, a 532 basis point improvement compared to last year. This improvement was driven primarily by merchandise margin rate expansion of 277 basis points and leverage on fixed occupancy costs of 259 basis points. The merchandise margin rate expansion was primarily driven by fewer promotions. Gross profit also included about $4 million of incremental COVID-related compensation and safety costs.
SG&A expenses were $591.1 million or 24.51% of net sales and on a non-GAAP basis leveraged to 174 basis points from last year. This leverage was primarily driven by our significant sales increase, as well as strong expense control efforts. As expected, this was partially offset by $44 million of incremental COVID-related compensation and safety costs. Driven by our strong sales and merchandise margin rate expansion along with our disciplined expense management, non-GAAP EBT was $243.8 million or 10.11% of net sales, and on a non-GAAP basis increased to $183.8 million or 706 basis points from the same period last year.
In total, we delivered non-GAAP earnings per diluted share of $2.01, compared to non-GAAP earnings per diluted share of $0.52 last year, a 287% year-over-year increase. On a GAAP basis, our earnings per diluted share were $1.84. This included $6.7 million in non-cash interest expense as well as 6 million additional shares that will be offset by our bond hedge at settlement but required in the GAAP diluted share calculation, both related to the convertible notes that were issued in Q1. For additional details on this, you can refer to the GAAP reconciliation tables of our press release that we issued this morning.
Now I'll briefly review our 2020 year-to-date results. Despite temporary store closures during March, April and May, consolidated same-store sales have increased 5.8% and that was on top of our 3.1% comp increase in the first 39 weeks last year. Within this, our e-commerce sales have increased to 135% and as a percent of net sales, our online business increased to 28% compared to 13% last year. Non-GAAP earnings per diluted share were $3.65, this included $124 million or $1.01 per diluted share of incremental COVID-related compensation and safety costs and it compares to non-GAAP earnings per diluted share of $2.39 for the first 39 weeks last year, a 53% year-over-year increase.
Now moving to our balance sheet as Ed stated, we're in a strong financial position ending Q3 with nearly $1.1 billion of cash and cash equivalents and no outstanding borrowings on our $1.855 billion revolving credit facility. Our quarter-end inventory levels decreased 9.8% compared to the same period last year. Looking ahead, our inventory is clean and we will continue to chase product to improve our in-stock positions in the most in-demand categories. Touching on our third quarter capital allocation, net capital expenditures were $51 million and we paid $26 million in quarterly dividends.
With respect to our full year outlook, there is still a high degree of uncertainty surrounding the scale and duration of key external factors. Given this uncertainty, we will not be providing a 2020 outlook for sales and earnings at this time. We will continue to reassess the practicality of resuming guidance in future quarters. While mindful of the uncertainty in the current environment, we are extremely pleased with our significant Q3 results, as well as our Q4 sales trends. We remain very enthusiastic about the future of DICK's Sporting Goods.
This concludes our prepared comments. Thank you for your interest in DICK's Sporting Goods. And operator, you may now open the line for questions.
Questions and Answers:
Operator
Thank you. We'll now begin the question-and-answer session. [Operator Instructions] And the first question will be from Kate McShane with Goldman Sachs. Please go ahead.
Kate McShane -- Goldman Sachs -- Analyst
Hi, good morning. Thanks for taking my question. Ed, congratulations, and Lauren congratulations to you.
Lauren R. Hobart -- President and Director
Thanks.
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
Thank you.
Kate McShane -- Goldman Sachs -- Analyst
So I think my question first was just around back-to-school. I know you mentioned last quarter, it started off a little bit slower as it did for most retailers and with your team sports exposure, I know it must have been a little bit of a drag, but just was wondering if you did see any pickup in back-to-school as the quarter went on and schools opened a little later and with certain sports staying outside longer, did team sports improved at all?
Lauren R. Hobart -- President and Director
Yeah, I think when we last on our quarterly announcement, I think we were up 11% in the quarter and we had been through a back-to-school that was a little delayed and team sports were slow. That did improve as the quarter went on, there were some delay in team sports and a delay frankly in some of the back-to-school categories that helped contribute to the strong growth.
Kate McShane -- Goldman Sachs -- Analyst
Okay, great. And then my follow-up question is just about your omni-channel efforts. I know a lot of investment has been accelerated and pull forward but are there any major capabilities that you need to invest in at this point or are you pretty happy with how you positioned now once we kind of exit the pandemic?
Lauren R. Hobart -- President and Director
I think our platforms are very capable and have enabled us to innovate as much as we have including spinning up the curbside so quickly and now the Scan, Pay & Play app. We've improved our teammates efficiency with technology, we feel we're in a very good place from a technology platform and foundation standpoint.
Kate McShane -- Goldman Sachs -- Analyst
Thank you.
Lauren R. Hobart -- President and Director
You're welcome.
Operator
And the next question will be from Adrienne Yih with Barclays. Please go ahead.
Adrienne Yih -- Barclays -- Analyst
Yes, good morning. Thanks for all the work driving the strategy and Lauren congratulations. Lauren, my question is on inventory position at the end of the fourth quarter and frankly coming into this quarter was very clean, it does not seem to be camping the sales demand or your ability to fulfill the demand. Is that because you're majority branded and have access to replenishment fairly quickly. And then if you look at spring and see the demand from stores opening, how are you envisioning building inventory into that demand?
And then Lee my second question for you. A lot of retailers have put up these huge margin growth year-on-year, they discussed which portion of the margin expansion are permanent and which are more one-time in nature and that we should be cautious about modeling going forward. If you could help us with that. That would be great. Thank you.
Lauren R. Hobart -- President and Director
Great. Adrienne, I'll start off. So in terms of our inventory position, at the end of Q3 coming into Q4, you're right, our inventory is clean, it's good. We are still chasing in several key categories, and if you were to ask whether we have left some sales on the table. It's likely that we have, but I do agree with you that our preferred and partner strategic partner status with some of our key vendors has enabled us to keep a steady supply chain coming through and it's helping us with the tailwinds that we have already.
As we go into spring, we're making all the reasonable bets that one would make expecting certain key trends to continue, and in fact some of the ones that started this year and that we believe will continue on things like golf, as well as some other fitness activities. And then of course, hoping for a strong return to school and team sports in the spring as well. Lee?
Lee J. Belitsky -- Executive Vice President and Chief Financial Officer
With regard to margin, we've seen some great improvement in our gross margin rates over the last couple of quarters and as we look forward, reflecting on it a bit. I think that some of the items that will tend to be permanent will be leverage over some of our fixed fulfillment costs, we've built a couple of distribution centers for e-comm fulfillment last year and we've been able to leverage those costs plus we didn't have we're past the start-up costs of those.
Curbside pickup represents a big leverage point for us because we don't incur shipping expenses to ship products to customers and to the extent that we've had significant adoption there and that continues which we believe it well that represents permanent gross margin improvement. I believe that the growth of our private brands that we can continue to invest in have higher gross margin profiled than the national brands. So we're excited about that. And we've also been able to pull back pretty meaningfully on site wide promotions on -- on our e-commerce site. We believe that some of that will be permanent going forward -- remains to be determined, really as we go into next year and everybody gets back in stock, but it's our intention to really be much more cautious with site wide promotions going forward.
Some of the things also temporary, it's hard to say a lot of it's going to be around the promotional environment going forward, we have been able to be less promotional because a lot of product shortages out there and we haven't had to put product on sale and frankly we haven't owned enough product in a lot of categories to put it on sale and provide a great customer experience there, so that one, which is a big lever for us, it remains to be seen we'll probably give some of that back as inventory levels normalize, some of the leverage that we're getting over our fixed rent expenses, we continue to be able to bring down -- modestly bring down our rent expense each year through better leverage and negotiating our rent deals and rent renewals and we expect that to be permanent as well.
Some of that, a lot of that leverage is driven by higher sales of the extent we can drive continue to drive higher sales going forward will create leverage over all of our fixed costs both rent and our fixed distribution costs as well.
Adrienne Yih -- Barclays -- Analyst
Great, thank you very much. Good luck.
Lee J. Belitsky -- Executive Vice President and Chief Financial Officer
Thank you.
Operator
The next question will be from Robby Ohmes with Bank of America. Please go ahead.
Robby Ohmes -- Bank of America -- Analyst
Thanks for taking my question. First on, Lauren congrats on your new expanded role. And then -- it's really a follow-up question on the last question probably for Ed as the Chief Merchant, obviously some tough comparisons next year. We get a lot of questions about how much is pent-up demand that you're seeing right now from earlier this year, how much is pull forward? Can you just give us some color as a merchant, how you think about next year and things that we should think about.
Another question would be on team sports, how big is that as a percent of your business and is team sports, is that down this year or how is that overall looking, and is that an opportunity for next year, maybe some of the puts and takes that we should be thinking about as we make our guesses about how next year can play out for you guys from a sales standpoint.
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
Sure. Thanks, Robby. I don't think it's pent-up demand, any longer. I think in the second quarter there was probably some pent-up demand, but now, I just think it's the transformation of what people are doing and what they want to do to not only be safe, being in better physical condition from what's happening in our running business or athletic apparel business, the fitness business, but also the fact that they want to get outdoors and do things and they want to feel safe. And being outdoors as talked about one of the safest places to be.
So people are playing golf, they are running, they are kayaking, they're doing all of those things, and I do think that going into next year, we remain pretty optimistic because some people have come back into some of these activities or have taken them up for the first time, they've realized they really enjoy this, they may have done it, because they had nothing else to do but they've gotten to the point where they've really realized that they like golf, or they like golf again or they like to be out hiking with their families.
So we think this is -- we think this is sustainable. And as we take a look at next year, our team sports business is not good right now. Certain categories are little bit better than others, baseball is pretty good but other ones have been difficult and we do think that the team sports business, there will be quite a bit of pent-up demand next year that will help us offset some of the, the tough comps that we're going to have this year. We're not providing guidance into next year. I think it's really too early to tell, but we think we're in a very good lien. I think that how people view their lifestyle is not going to meaningfully change next year, they are still going to want to be outside, they are still going to want to be active, they are still going to want to play golf.
I think the work-from-home change is good for our business from the fact of -- the close that people are buying in. I don't believe next year we're going to be fully back to being in an office from 9 to 5, five days a week, I don't know if we're ever going to go and do that. I know in our company we're talking about what we think the office environment will look like going forward. And quite frankly, we don't see it five days a week, going forward.
So we're in a pretty good lane, we're pretty enthusiastic, the changes that we've made in our business from an online standpoint, the technology investments that we've made over the last several years have really started to pay off, we are a little bit lucky with the timing and we said that they were starting to pay off and we're starting to see those and then COVID hit and that online component that digital component of our business was still very important and we are so pleased that we've made those investments a few years ago.
So Robby we're as optimistic as we can be about not only our business going forward for the balance of this year but into next year also.
Robby Ohmes -- Bank of America -- Analyst
Really helpful. Thanks so much. Congrats again.
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
Thanks.
Operator
And the next question will be from Simeon Gutman with Morgan Stanley. Please go ahead.
Simeon Gutman -- Morgan Stanley -- Analyst
Thanks, good morning. And Ed and Lauren, congratulations. My first question on the margins and related more to gross margin, one of the frameworks we were thinking about for 2021 is anchoring it to 2019. And I want to ask about gross margin in particular. So promotions will likely normalize, Lee, you mentioned that, but we were thinking that gross margins can still be higher than they were pre-COVID because of the other things you mentioned private brands, a lower fulfillment costs, etc. Is that a fair way to think about it?
Lee J. Belitsky -- Executive Vice President and Chief Financial Officer
I think for the most part, yes, with regard to promotions. I don't know that they will go back to 2019 levels. I don't think we really know for certain, it will be our intention going into -- into next year that we wouldn't return to 2019 levels that we'd certainly started out the year being less promotional. And then we'll see how the year evolves from there, but it's, we're not just going to pull out the 2019 promotional cadence and go back to that as we go into next year.
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
Yes, Simeon, I think it will be higher for a couple of reasons. As Lee said, I don't think we're going to get really that promotional as we were in '19, I think there is also a couple of other things that are working in our favor, which is mix. So the firearms business and the hunt business will be meaningfully less for us in 2021 than it was in 2020 or in 2019, and that mix will help our margins. The private brands will help our margins. The way that we've differentiated product that we buy in the marketplace from our key brands will help that mix. So we are anticipating that the merchandise gross margin level will be better in '21 than it was in '19.
Simeon Gutman -- Morgan Stanley -- Analyst
Yeah. That's helpful. And then my follow-up is I don't think you mentioned lower fulfillment costs year-over-year in the gross margin bridge, can you mention how that's having an impact and realizing that you may not have the same level of comp growth at the store level, but if you're going to mix back to e-comm in some way and shipping how the fulfillment costs or curbside even how the fulfillment cost benefit could help the gross margin line as well?
Lauren R. Hobart -- President and Director
Yes, Simeon the more curbside certainly helps the gross margin line and we saw that this quarter, there was a whole profitability of the channel. The e-commerce channel, it's improved and a lot of that's due to things like that as well as just leverage some of our investments are in the past. So we didn't mention it, because it didn't have a material impact on the quarter due to some leverage that we had in the gross margin line. There were increased shipping expenses obviously due to the fact that e-comm is up 95%, but net-net, we didn't have a material impact on the margin for the quarter.
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
Yeah. I'm sorry, I think that it's definitely going to be as a percent, I think we can make some positive changes there, because as Lauren said, the curbside pickup what -- we've started to see that what started out as a service from a public health standpoint is now migrated to be a convenience standpoint for the athletes that we serve and we've gotten so many really positive comments about how Lauren and the team and Don and his team in the stores have executed this, we think that's going to continue to be a bigger part of our business, which will help leverage the costs from an e-commerce standpoint, digital standpoint.
Simeon Gutman -- Morgan Stanley -- Analyst
Great. Thank you very much.
Operator
The next question will come from Seth Sigman with Credit Suisse. Please go ahead.
Seth Sigman -- Credit Suisse -- Analyst
Thanks for taking the question and congrats everybody. I wanted to follow up on the gross margin and specifically how you're planning the fourth quarter. Just what is your sense of promotion so far in the fourth quarter and how are you planning for that and then I guess related inventory levels in cold weather categories, is there any sort of risk if the weather doesn't turn. How are you thinking about that?
Lauren R. Hobart -- President and Director
So for gross margin, we're not going to get into how our plan in Q4 other than to say we'll know a lot more in a week or two how Q4 is going to look. But we are, we're quite confident and optimistic and happy with our quarter-to-date results that we shared on the call. Cold weather is obviously important to us in the fall, in the winter we often have said, I quote Ed on this one that we're playing golf in December. It's not great for the outerwear business, that is good for the golf business. However, which is great, but we have a good inventory position, we've got the product, we think people are going to want to be outside even more and need to be outside, so we don't perceive that we have a significant inventory risk there.
Seth Sigman -- Credit Suisse -- Analyst
Okay, that's helpful. And then from an investment perspective. I may have missed this, but I think capex has been running below your original expectations year-to-date. Are you still expecting some level of catch-up in '21, if you could just give us some context on that. And then also, does that have any implications from an SG&A perspective, where do we stand relative to prior years, where you did have higher SG&A growth. Are we at a more stable run rate as we think about that over the next couple of years? Thanks.
Lee J. Belitsky -- Executive Vice President and Chief Financial Officer
Well, with regard to capital expenditures, we did defer a couple of initiatives into next year, one that we had planned on for this year was the completion of the space reallocation of 440 stores out of hunt and into other more productive categories, we completed 200 of those stores, we have about 240 to go that we've deferred into next year. So we'll get going on those as we get into the first quarter of next year. There are certain other in-store programs that we deferred to next year, some around technology and the golf space around making some improvement in our premium full-service footwear decks, and expanding those as well. So certain of those capex have been deferred into next year.
I really don't want to comment right now on what our SG&A expense run rates are for next year, as we're kind of still working through our budgeting process for next year and we'll give you some more details on that as we get into the annual year-end call in March.
Seth Sigman -- Credit Suisse -- Analyst
Okay, understood. All right, thanks very much.
Operator
And the next question is from Michael Lasser with UBS. Please go ahead.
Michael Lasser -- UBS -- Analyst
Good morning. Thanks a lot for taking my question. Ed and Lauren, congratulations. Yeah, of course, so Dick's going to be on pace to have call it a 7.5% operating margin this year. It's still below Dick's peaked out a few years ago, 9%, obviously e-commerce penetration of the business is much higher today than where it was [indecipherable] Dick's had a 9% operating margin. But is it reasonable to expect with all the changes that the company is making that you can get back there or even see growth off of this level where you're going to be today.
Lee J. Belitsky -- Executive Vice President and Chief Financial Officer
Well, Michael, one of the things you have to think about is we have about I think it's a $170 million of COVID expenses in there which is impacting our operating margins nearly 200 basis points this year. We didn't have that back then. So we still think that we can make some meaningful improvements in our operating margins going forward, and we're optimistic about having that opportunity both in gross margin rates as we continue to address our occupancy expenses and the changes that we've made in our merchandise assortments around hunting and private brands and working with our key vendors, they continue to narrow their distribution, it could reduce the pressure on promotions going forward. So we believe there is a lot of opportunity to increase our operating margins going forward.
Michael Lasser -- UBS -- Analyst
Lee, just to clarify, is your point around COVID costs in indication that those are going to be permanent or you expect them to roll off as we move into the next phases in this situation?
Lee J. Belitsky -- Executive Vice President and Chief Financial Officer
We're still working through that on how much is going to carry into next year as COVID goes forward probably there is -- continues to be some pressure on wage rates in the stores. But certain things that we've got like investors, people standing at the front of the store, handing out masks and doing customer counts in and out of stores and cleaning expenses and things like that will go away and some of the wage rate pressure that we've got this year around paying HERO pay will go away, but wage rates continue to be under pressure going forward and we still have to assess how that will be, what impact that will have for next year.
Michael Lasser -- UBS -- Analyst
That's helpful. If I could, and a follow-up question. I'm curious about your perspective on some of the demand that's being pulled forward, there were categories like bicycles and three-ways that were very strong earlier this year, are you seeing a continuation of those categories that were in heavy demand or is it just -- has the business transitioned from strength in those areas in the strength in others and what does that say about as we get into next year along some of this.
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
They have continued and we expect them to continue, as I said before. I think people realize that the best way to stay healthy is to be in better shape and riding a bike, the -- working on a treadmill or dumbbells, I think is something that's here to stay for some time into the future, because people do realize that you know to get through this pandemic and whether other health crisis, they may have personally or we may have in the world that we just need to be in better shape and I think people are -- that lifestyle if you will, is not going to change anytime soon.
Michael Lasser -- UBS -- Analyst
I definitely sit in the camp and it could be in better shape. So I appreciate that. And have a great holiday.
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
You and me both Michael.
Operator
And the next question will come from Paul Lejuez with Citigroup. Please go ahead.
Paul Lejuez -- Citigroup -- Analyst
Hey, thanks guys. I think you guys mentioned adding 2 million new customers this quarter, highly concentrated younger or skewed younger and female, just curious what they're buying as they kind of get introduced to the concept, what are the -- what are they spending money on initially and also separate, can you talk a little bit about your footwear business and what price strata it has been the strongest for you guys. How AURs are trending in that category? Thanks.
Lauren R. Hobart -- President and Director
With regard to the 2 million new customers that they do skew younger, they skew slightly more female, that's relevant to our norm. I mean just in those new customers, they also skew slightly more urban, which we think might have something to do with the urban, people are certainly leaving the urban centers and going out into the suburbs. In terms of what are they buying, they're buying everything that has driven our comps this quarter. So, it's exactly what we've been saying in terms of the surge in categories, but they're buying fitness, they are buying golf, they're buying every category, athletic apparel, footwear. Regarding footwear, do you want to take that one, Ed?
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
It doesn't matter. From a footwear standpoint, we're really pleased with what's going on in footwear. We were not going to talk too much in a granular level from a competitive standpoint, but the AURs and footwear have definitely gone up. That's a combination of some allocation of shoes that we have, as we've transitioned our footwear department to a premium full-serve department to what's happening from a running standpoint and running shoes at higher price points and again from people wanting to be in better shape. And that doesn't mean that they have to run a marathon or a 10K, but just people getting out to run a couple of miles a day or get out and walk, the running shoe silhouette is the shoe of choice and majority of those are well above $100 that we're selling and it's helped increase the AUR, and we think that will continue.
Paul Lejuez -- Citigroup -- Analyst
Thank you. Good luck.
Operator
The next question is from John Kernan with Cowen. Please go ahead.
John Kernan -- Cowen -- Analyst
Excellent, thanks for taking my question. Lauren, congrats on the promotion, and Ed, congrats on a great run.
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
Thank you.
John Kernan -- Cowen -- Analyst
Real quickly on e-commerce, on reasonable assumptions, the business is going to be pushing $2.8 billion to maybe $3 billion on your annual run rate by the end of the year. Just could you walk us through the margin improvement you're now seeing in digital. Obviously curbside is playing a role in that. I think historically e-commerce had been a negative mix shift on the overall margin structure. It sounds like given the leverage it's producing now, it's a real driver of margin. So any commentary you can give us on how do we should think about the digital mix shift on the margin profile of the business would be helpful.
Lauren R. Hobart -- President and Director
Yeah. The margin in e-commerce channel is improving significantly, when you look at it versus why some of that is gross margin improvements as we said, just a reduction and needing to be promotional. Some of it is the shift to the curbside channel, which has been -- which is permanent and great shift in terms of consumer benefit, and then also cost structure and some of it is just leverage of the investments that we've made over the years that were frankly some of the reason we took the e-commerce platform in-house was that we could scale more profitably and so we're seeing the benefits of that as well.
In-store versus e-comm, there will always be a slightly different profitability. You've got fixed costs in one and variable cost in the other, but net-net, we're really pleased with the profitability of the e-comm channel, we have been for some time and this year has been standout.
John Kernan -- Cowen -- Analyst
Excellent, that's helpful. Maybe a bit of a follow-up question to Paul's question. Just a relationship with Nike, clearly we can see improved allocations both in apparel and footwear, it really began last year and have continued into this year. You got the private brands and the success you're having there but maybe just add a few comments on your relationship with Nike and where that can go going forward as they reduce their undifferentiated retail exposure.
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
I think our relationship with Nike has been great and we've done business with Nike, since the early '70s. The relationship continues to get better I think that we find common ground where we can provide a platform for Nike to showcase their entire brand, which there is not a lot of retailers that are able to do that. They've got the hottest brand in the marketplace right now. We've gotten -- we're pleased with the allocations that we've been getting from them. And I think if you talk to Nike and you talk to us, the relationship has probably never been in a better position.
John Kernan -- Cowen -- Analyst
Excellent, thanks.
Operator
The next question will come from Chris Horvers with JPMorgan. Please go ahead.
Chris Horvers -- JPMorgan -- Analyst
Thanks, good morning and congratulations to the both of you.
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
Thank you.
Chris Horvers -- JPMorgan -- Analyst
My first question is on the gross margin as well. And typically the private label, what sort of margin rate is that relative to the corporate average and I would have thought, given the strength in some of these hard goods categories that maybe mix would have been a headwind to your business overall. And was it just that that private label actually at least offset that it seems like perhaps it more than offset the hard goods mix headwinds?
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
The difference in margin rate in private brand is we try to keep at least 600 to 800 basis points, in some cases it's even higher than that. So that's certainly has helped the mix and I think the one thing, the Street doesn't understand about our business. Every once in a while, when we're in a conference when we can actually be face to face, which seems like 100 years ago that we were able to do that. One of the things that I get asked every once in a while, what does the Street not understand about your business. And one of the things, I don't think that they understand is that the hardline side of our business is really quite profitable.
The margin rates in golf have moved up quite a bit, team sports is good, the fitness business is good, the hunt business was not and we're exiting that and I just don't think that the Street really understands how profitable the hardline side of our business is. So in some cases is the hardline business has escalated. It's actually helped our margin rates in with some categories. So we're very pleased with our hardlines business and so I'd like to go on record to let everybody know our hardlines is really pretty profitable.
Chris Horvers -- JPMorgan -- Analyst
Right. And then you had the private label, which you get that advantage. So that sort of mix overall is probably, it was a good guy in there.
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
It is, yes.
Chris Horvers -- JPMorgan -- Analyst
Got it. And then I guess you may talk about being very strong quarter-to-date, some weather headwinds, I guess to what extent do you think starting Black Friday earlier may be mitigated some of that headwind and as you think about 4Q, what's your latest thought process around as you get into these like later in December, I would love to be playing golf in New York, late in December probably not going to happen is, as some of those outdoor categories getting mitigated in parts of the country, would you expect your overall comp to decelerate from the past two quarter level.
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
So we're not going to get into providing any of that guidance, but first of all, I'd like to say I hope you're not playing golf in New York in December. I hope you're skiing instead. But as we take a look at this and I think every retailer trying to pull sales forward in October and November. So even before this quarter started because of what was the uncertainty around that Black Friday weekend, so many retailers have made the decision not to open on Thanksgiving, which I think is great and my hope would be that retail -- all retailers decide what we actually got through this year. We don't need to open on Thanksgiving, we can allow our all of our teammates to spend Thanksgiving at home with their families and we can open up early on Friday morning and kind of get back to it, but hopefully we can keep Thanksgiving as a family holiday.
But what's going to happen after this, we really don't know. And I don't think any retailer does. We have a nice cushion. As we said, we're through this last weekend, we're in the high teens from a comp standpoint. So we've got some cushion for what's going to happen this weekend. But we clearly don't know. We're pretty optimistic once we get past this weekend of where we are. We've gotten in more exercise equipment, we're pleased with where we are from an apparel standpoint, the golf business continues to do well, even if you're not playing golf in December I think golf is going to be a great gift item for this holiday season. So all in all, we remain as optimistic as one should be in such an uncertain environment.
Chris Horvers -- JPMorgan -- Analyst
Understood. Best of luck, and have a great holiday.
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
Thank you. You too.
Operator
Your next question comes from Joe Feldman with Telsey Advisory. Please go ahead.
Joe Feldman -- Telsey Advisory -- Analyst
Yeah, thanks guys. And again, congratulations, Ed and Lauren on the new roles. I wanted to ask you, you did talk a little bit about data science earlier in the call and I was just wondering kind of where things stand with that like in terms of how big a team you have or what kind of team you have, do you have any needs or areas you want to grow in that area? And how you're starting to leverage the data better to communicate with customers and what kind of opportunity that is in the future?
Lauren R. Hobart -- President and Director
Yes, we do believe that data science is a huge unlock -- it's a huge unlock for every retailer, but we have such large data in our data set between having in 22 million ScoreCard members and 70% of our sales going through our ScoreCard database. So and we also have our game changer system which has ton of team sport information, which has now merged in the back end, so that we can look at the athlete holistically. We have a ton of insights that we get that it is a driver of our entire marketing engine, our personalized marketing engine and drives our digital buys, it drives how we buy local customers and we have a small but mighty data science team if you know of any people you can throw them our way, we'll be happy to keep building the data science team. But this is an enormous strategic initiative for us.
Joe Feldman -- Telsey Advisory -- Analyst
Got it. That's helpful. Thank you. And then I have another question, given the way digital has really been ramping just broadly across retail, has that changed how you guys are thinking about the store. I know you have the store in the future format kind of in place. But are you think -- rethinking what the right size of the store might be, the format of it, do you even need as many stores in some markets given the way e-commerce is playing out.
Lauren R. Hobart -- President and Director
Yes, I'll take that one. We do -- so I think if anything, the digital explosion has shown us especially over the past year is that our stores are an enormous asset and huge, huge strength. I mean, we've got 70% of our income sales flowing through the store, it enables us to open up inventory to the athlete and one to two-day perimeter around their house, it enables them to pick up curbside, we're probably one of the few retailers out there that we feel constrained by the size of our box, we are -- the hunt redeployment has opened up opportunities where we think we have growth areas that we've been under serving that we have an opportunity to grow.
So, sure, we have real estate opportunities and sure we're going to continue to optimize and we will continue to get reductions in the marketplace when leases come up and we think our real estate strategy, but overall the stores have become a bigger and bigger piece of our omni-channel pie this year more than ever.
Joe Feldman -- Telsey Advisory -- Analyst
It's helpful. Thanks so much and good luck with the holiday season. Thanks guys.
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
Thank you.
Lauren R. Hobart -- President and Director
Thank you.
Operator
The next question is from Mike Baker with DA Davidson. Please go ahead.
Mike Baker -- DA Davidson -- Analyst
Hi. I wonder, and I suspect not, but I wonder if you can quantify the drag from team sports understanding that it has been a net negative this year. Any color on how big team sports usually is versus how big it is this year. Just trying to get a sense of how big of an opportunity that could be next year.
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
Well, we're not going to get to that granular level, but it's been a drag, but the one thing about our business that we're really proud of that we've built is we've got this portfolio of categories that we can weather these ups and downs and I think we've shown that pretty well here and I think next year, we'll have some categories that won't perform quite as well as they have this year and we think team sports will be one of those areas that should be able to help offset that, not only team sports, just from a hard good standpoint, but also on the footwear side of that from a cycle cleat, football cleat, lacrosse, wrestling, all of that is team sports or sports in general kind of come back to the junior high school, high school and municipal level. We think that there is a -- we've got some pent-up demand there that we think will help us next year.
Mike Baker -- DA Davidson -- Analyst
Yeah. Agreed, definitely pent-up demand, this is our family. One more question if I could. Are you seeing anything different in your business in areas where COVID is sort of respiking, any discernible trends in areas where we are seeing bigger COVID costs or just in general throughout the country anything, as COVID comes back. Are you seeing people stay home even more than they were and participate in outdoor sports.
Lauren R. Hobart -- President and Director
I think in the recent couple of weeks. The whole country is spiking and surging. So it's no longer productive to kind of look at those trends, everybody is reacting to the current environment and we haven't noticed a significant regional difference or geographic difference.
Mike Baker -- DA Davidson -- Analyst
Okay. I appreciate the color. Thank you.
Lauren R. Hobart -- President and Director
Yeah.
Operator
The next question comes from Sam Poser with Susquehanna. Please go ahead.
Sam Poser -- Susquehanna -- Analyst
Good morning, and thank you for taking my question, and congratulations Lauren and Ed as well. Just real quick, Lauren, you talked about a lot of the new customer acquisitions that you've had. What are you doing, you talked about -- to make sure that they stick next year and how many customers are new ones have you seen repeat purchase already like what percentage are you seeing them come back once they've engaged DICK's Sporting Goods?
Lauren R. Hobart -- President and Director
Yeah. We have a -- absolute dedicated strategy on trying to get reengagement and we do see, I'm not going to give the specifics, but we do see people reengaging, new customers are reengaging. We see that even more so with the curbside athletes that people who are new to system there. So we are very, very pleased with how the new customers are doing and we're very focused on bringing them, keeping them into the ecosystem.
Sam Poser -- Susquehanna -- Analyst
And then secondly -- thank you very much. And secondly, given the outdoor, the way people are moving outdoors for a lot of things we've heard that you may have a new concept coming in the middle of next year. A real outdoor concept, can you give us any color there as to what might be going on?
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
Yeah, sure, Sam, we've been working on this for a couple of years. And as we look to exit out of the Field & Stream business and the firearm business, one of the places where we think there is a great opportunity is the outdoors. And we've been working on this even prior to COVID and now with -- what's happened with the virus, I think it's even more timely, if you will, we're going to have a couple of stores, as you know, we always test new things. We think this is a really a big concept -- a outdoor concept called public lands, that we will be opening two stores in this next year.
One in, probably August, another in October. One of them here in Pittsburgh that will take over a Field & Stream store, another one in Columbus, Ohio, that will take over another Field & Stream store. And we think this is going to be a terrific concept. It's going to be very -- as we normally do it in all of our business, it's going to be very cost based -- in the Dick's business, we've been very cost-based around our Sports Matter Foundation and how important we think it is that kids have an opportunity to get out and play. And the character development for kids from sports and the investment we've made in Sports Matter over the years is we think it's -- we've touched over million kids that have given them the opportunity to continue to play sports.
We hope that we're going to be able to impact another $1 million over the next several years and in public lands, we're going to focus on exactly what the name of the concept is, which is public lands, we think it's important to protect our public lands to protect the environment and this concept will really be focused on that. We think there's a real opportunity from people getting outdoors, camp, hike, bike, kayaking, fishing, it will be different than what you would see with REI and carve out a different niche, but we're really excited about this. The research we've done about this. We think there is a real opportunity in the marketplace.
And this will help us from a real estate that we already own that has the Field & Stream concept in it and we'll be able to very seamlessly change this by taking out the hunt department and modifying couple of other departments. But it's real estate that we own, the architecture of that we have from a Field & Stream standpoint works very well with this outdoor concept and we couldn't be more excited about it and we'll be happy to provide some more detail when we get it opened early next fall the two stores, but we think that there is a real opportunity here for real growth vehicle.
Sam Poser -- Susquehanna -- Analyst
Just a real quick follow-up, is that going to be. I mean from what I've heard it, this is maybe a little more elevated in the outdoor categories or in at least portions of the outdoor categories than the outdoor categories within Dick's Sporting Goods. Is that an accurate --
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
Very much so, Sam, and it will be very different than what we do at Dick's today. So Dick's from an outdoor category, our camping category is we're really a bit more backyard camping, if you will, kind of day camping. This will be much more elevated. We think that the overlap between the products that we carry in this new concept and the products we carry in Dick's will be somewhere is around 20%, maybe a little bit less, but this will be more elevated equipment, apparel, footwear at elevated price points with elevated brands, elevated service. We think this -- we're pretty excited about this and this is one of the things that I'm going to be focusing the majority of my time in the new role is to help spearhead and lead this concept and really grow this into a real growth vehicle.
Sam Poser -- Susquehanna -- Analyst
Thank you very much and continued success and happy holidays. Thanks, Sam. You too.
Operator
The next question comes from Scot Ciccarelli with RBC Capital Markets. Please go ahead.
Scot Ciccarelli -- RBC Capital Markets -- Analyst
Good morning, Scot Ciccarelli, guys. I guess I had another follow-up on the private brands. Is the outperformance you're seeing coming more at the store level or is it more from the e-commerce channel or similar to both -- at both? And related to that has the improvement coincided with greater marketing efforts on your part or has it been more of a function of pull from the customer? Thanks.
Lauren R. Hobart -- President and Director
Yeah. Both in-store and online are doing really well with private brands and I think it's certainly dedicated marketing, but it's also the product is really surprising and delighting, so in the case of our DSG brand, people have found it sometimes in the store, it was a white space opportunity for an opening price point, high value, high fashion product and so that one has really driven more by trial and people -- real and the product being sold excellent. So it's a combination of all. But we are very, very dedicated to keep driving the private -- I'm sorry vertical brands, we've been better using that new term vertical brand business.
Scot Ciccarelli -- RBC Capital Markets -- Analyst
But Lauren has anything been deemphasized as you try and put a greater emphasis on the vertical brands?
Lauren R. Hobart -- President and Director
Well, I mean maybe misunderstood your question. But I was thinking that Field & Stream vertical brand within the vertical brands has been deemphasized. But no, we view the -- this is not a trade off, this is a one [indecipherable]
Scot Ciccarelli -- RBC Capital Markets -- Analyst
Got it. Thank you.
Operator
The next question is from Tom Nikic with Wells Fargo. Please go ahead.
Tom Nikic -- Wells Fargo -- Analyst
Hey, good morning. Thanks for taking my question. And let me add to the congratulations for Lauren and Ed.
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
Thank you.
Tom Nikic -- Wells Fargo -- Analyst
I want to follow up on some of the questions earlier about real estate and your stores I think kind of seems like one of the big messages that you're putting forward today is the importance of your stores and how important it is for even for fulfilling digital demand. I would imagine that maybe their landlords would be looking for strong concepts, strong brands, strong retailers to potentially take up some space. So would you kind of view that as an opportunity to maybe reaccelerate store growth after you had sort of pump the brakes a little bit pre-COVID.
Lee J. Belitsky -- Executive Vice President and Chief Financial Officer
So we're certainly looking at those opportunities that are out in the marketplace right now, but I wouldn't expect there to be a rapid acceleration in our store growth. It gives us a lot of opportunity to reposition stores, to achieve lower rents and there are certain markets out there right now and trade areas that are important that where we don't have a presence right now that I think it is important to us to get into those markets, but I wouldn't expect a meaningful acceleration in store growth.
Tom Nikic -- Wells Fargo -- Analyst
Understood. And one quick follow up, obviously you have a very clean balance sheet, lot of cash, good free cash flow. At what point do we think about share buyback coming back into the equation?
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
That's something we talk about from time to time, obviously and we bought back an awful lot of shares over the last several years. But to be honest with the time right now we think that with such an uncertain environment and who knows what's going to happen from a COVID standpoint and whether there is going to be additional lockdown. So right now we think that cash is really important and we're -- I wouldn't expect to see much from a share buyback standpoint, right now. I think it's just too uncertain of an environment. But as we always keep the idea open and if we think we can be opportunistic, we'll do that but I think right now to be a little bit more conservative is the appropriate play.
Tom Nikic -- Wells Fargo -- Analyst
Makes sense. Thanks for the color and best of luck this holiday season.
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
Thanks.
Operator
And the last question will be from Chris Svezia with Wedbush. Please go ahead.
Chris Svezia -- Wedbush Securities -- Analyst
Good morning everyone and thanks for taking my questions and congratulations to you both as well.
Lauren R. Hobart -- President and Director
Thank you.
Chris Svezia -- Wedbush Securities -- Analyst
I guess first just on the -- I just want to go back to the outdoor cold weather categories just a point of clarification, have they -- are they still comping positive or are they actually turn negative. In other words, they are just underperforming the overall company average, or are they actually turned negative reference to your comments about the weather and cold weather categories?
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
Well, we're not going to get to that granular to that level of granularity right now. The quarter is only three weeks and two days old. So we're just saying that in the beginning, it was a bit of a headwind, the weather has gotten better and gotten colder. So it's -- the trajectory has changed, but there is just so much time left in this quarter going into the holiday season and we hope it gets cold, but if it doesn't. We've got our inventory planned in such a way that we're really not concerned about big markdowns or inventory issues if it doesn't get cold.
And again from our portfolio standpoint, if it doesn't get cold and as we said earlier, they're playing golf in New York in December, our golf business will be really good and how good the golf business is right now will offset a lot of the cold weather merchandise and if it gets cold, the cold weather merchandise we suspect will be really very good and golf we think will be a very good holiday gift item this year more so than in the past.
Overall, as I said before, we are rough is up, we are optimistic about our business as we think one should be in this somewhat uncertain environment, but looking forward into next year and the year after, we are very, very excited about our business and which is one of the reasons why that I think this was the perfect time to make this transition from me as the CEO to Lauren as the CEO, it's always good to do these things when you've got positive momentum and we've got positive momentum and we see that momentum into the future also.
Chris Svezia -- Wedbush Securities -- Analyst
Got it, thank you for that. I wanted to just ask for Lee on the merchandise margin. Past few quarters have been quite impressive. Maybe if you can break out between what's partially driven by supply constraints leading to somewhat less promotional activity, the curbside pickup thus enhanced the e-comm. And just mix the private brand growth, is there any way to set a rate or if you can just rank them in terms of what's been the biggest driver on that front.
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
There is really not a silver bullet, there is -- it's a combination of, as you said, it's a combination of mix, it's a combination of fewer promotions. It's a combination of our private brand, it is a combination of digital moving to curbside or stores moving to curbside, there is a lot of puts and takes in this. And as I said, we really, we think we're in a great lane right now. We think that we've got upside from a margin rate, as Lee said earlier in the overall, we are pretty optimistic about our business.
Chris Svezia -- Wedbush Securities -- Analyst
Okay, fine and thank you. And just a final thing when you just look from a planning perspective for 2021. I mean -- and just given what you saw in 2020, looking at both sales just the operating expense and just merchants and inventory, it looks like you're looking at possibly a hybrid from a planning process because we get some obviously favorable comparisons Q1 because of COVID and then obviously you have more tougher comparisons from thereafter.
So I guess I'm just trying to understand is we will try to think about 2021 is it fair to say there isn't a one single way to look at this, we should be looking at false planning from 2019 and 2020 or maybe any color about how you would think about it internally, how your teams are thinking about first half-second half from a planning perspective and what's the baseline?
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
So we're building off of 2019 because 2020 has been so volatile with very, very tough first quarter when we were closed and then we had surges of business in Q2 and Q3. So we're building it off of 2019. We're optimistic that we can make some meaningful improvements in the business versus 2019, both on the sales margin and the sales and margin side, but we're not ready to give guidance on 2021 at this point.
Chris Svezia -- Wedbush Securities -- Analyst
I can appreciate that. Well, thank you all. Congratulations and all the best around the holidays.
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
Thank you.
Lauren R. Hobart -- President and Director
Thank you.
Operator
Ladies and gentlemen, this concludes our question-and-answer session. I would like to turn the conference back over to Ed Stack for any closing remarks.
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
I'd like to thank everyone for joining us on our quarterly call and look forward to -- Lauren and Lee will look forward to being with everybody on the next quarterly call. And I can promise you, you're all-in good hands with Lauren and the helm, so thank you very much. Everybody have a great holiday.
Lauren R. Hobart -- President and Director
Thank you.
Operator
[Operator Closing Remarks]
Duration: 75 minutes
Call participants:
Nate Gilch -- Senior Director of Investor Relations
Edward W. Stack -- Chief Executive Officer and Chairman of the Board
Lauren R. Hobart -- President and Director
Lee J. Belitsky -- Executive Vice President and Chief Financial Officer
Kate McShane -- Goldman Sachs -- Analyst
Adrienne Yih -- Barclays -- Analyst
Robby Ohmes -- Bank of America -- Analyst
Simeon Gutman -- Morgan Stanley -- Analyst
Seth Sigman -- Credit Suisse -- Analyst
Michael Lasser -- UBS -- Analyst
Paul Lejuez -- Citigroup -- Analyst
John Kernan -- Cowen -- Analyst
Chris Horvers -- JPMorgan -- Analyst
Joe Feldman -- Telsey Advisory -- Analyst
Mike Baker -- DA Davidson -- Analyst
Sam Poser -- Susquehanna -- Analyst
Scot Ciccarelli -- RBC Capital Markets -- Analyst
Tom Nikic -- Wells Fargo -- Analyst
Chris Svezia -- Wedbush Securities -- Analyst