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Perficient, inc (PRFT) Q3 2021 Earnings Call Transcript

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PRFT earnings call for the period ending September 30, 2021.

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Perficient, inc (PRFT 0.94%)
Q3 2021 Earnings Call
Oct 28, 2021, 11:00 a.m. ET

Contents:

  • Prepared Remarks
  • Questions and Answers
  • Call Participants

Prepared Remarks:

Operator

Thank you for standing by, and welcome to the Perficient third quarter earnings conference call. [Operator Instructions]

I would now like to hand the conference over to your Chairman and CEO, Jeff Davis. Please go ahead.

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Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Well, thank you, and thanks, everyone, for joining us this morning. With me on the call is Paul Martin, our CFO; and Tom Hogan, our President and COO. Id like to thank you all again for your time this morning. As typical, weve got about 10 to 15 minutes of prepared comments, after which well open up the call for questions. But before we proceed, Paul, will you please read the safe harbor statement?

Paul E. Martin -- Chief Financial Officer, Treasurer & Secretary

Sure. Thanks, Jeff, and good morning, everyone. Some of the things we will discuss in todays call concerning future company performance will be forward-looking statements within the meanings of the securities laws. Actual results may materially differ from timesthose discussed in these forward-looking statements, and we encourage you to refer to the additional information contained in our SEC filings concerning factors that could cause those results to be different than contemplated in todays discussion. At times during this call, we will refer to adjusted EPS and adjusted EBITDA in our earnings release including -- our earnings press release, including a reconciliation of certain non-GAAP financial measures to the most directly comparable financial measures prepared in accordance with Generally Accepted Accounting Principles or GAAP, is posted on our website at www.perficient.com. We have also posted a slide deck, which includes a reconciliation of certain non-GAAP guidance to the most directly comparable financial measures prepared in accordance with GAAP on our website under Investor Relations. Jeff?

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Thank you, Paul. And once again, thanks, everyone, for joining. Were pleased to be with you here this morning to discuss our third quarter results and provide guidance for the fourth quarter and the remainder of 2021. As youll see that guidance obviously reflects our accelerating momentum and confidence. Perficients strong performance continued in the third quarter as we built upon our first half success. Continue to gain new customers, expand existing relationships, and take share. As we head into the final weeks of 2021 and look forward to 2022 and beyond, our business has never been stronger. Digital transformation is driving tremendous spend and Perficients own transformation has uniquely positioned us as a true next-generation global digital consultancy that is poised for robust and sustainable growth. Organic offshore revenue during the quarter grew 48%, driven by accelerated demand and strong utilization. And our aggressive global expansion continued recently with two acquisitions that strengthen our ability to drive continued outperformance. Collectively, the addition of Talos Digital and Overactive brought nearly 800 new Latin American-based colleagues to our team, increasing our nearshore capacity and capabilities.

And I think its worth pointing out that the that these additions -- with these additions, Perficient achieved a milestone of now having more delivery talent offshore than onshore, a truly global organization. In fact, Forrester recently recognized Perficient on its list of global digital service providers, the first time -- for the first time weve met their stringent criteria for the inclusion. But its a combination of our strong U.S. presence with a deep and geographically dispersed global footprint that sets Perficient apart. We certainly compete globally for talent. But in terms of winning work, we rarely run into some of the more recognizable digital provider names that lack our domestic footprint. And thats because they dont have the relationships we do. And frankly, they struggle to deliver the type of work that provides the most value to the customer, and hence, commands the highest rates. In fact, our revenue per billable colleague is typically more than double, and in some cases, triple those firms. And thats because were engaged in more strategic and mission-critical work. We construct a blended rate that the customers happy to pay because were helping them achieve their most important outcomes. And we also believe that our strategy of growing a diversified global footprint creates advantage. We now have 25% of our billable colleagues in India, 25% in Latin America, just under half in North America and about 2% elsewhere. Spreading that global talent helps insulate us from some of the geopolitical challenges others have had or may have in the future. And as we expand globally, were focused on diversifying within regions as we have in the U.S.

For example, our footprint in India now includes Chennai, Nagpur and Bangalore. And while were now among the top technology employers in Colombia, the acquisition of Overactive brings our presence in South America to now include Argentina, Chile and Uruguay, where Overactive was headquartered. As we expand in South America, we build brand and gain access to more talent and more countries where education and literacy rates are high, technology infrastructure and acumen is strong and business is relatively easy to conduct. And the reason were doing all of this is that our clients are clamoring to work with a vendor thats local and global. Its a big differentiator for Perficient and key to the results were delivering. In fact, on last quarters call, we highlighted that 14 of our North American customers have begun to leverage our nearshore team. That number now stands at 25, and those relationships that expanded -- relationship that expanded before our two most recent nearshore acquisitions. And Tom will share the full details regarding large wins during the quarter, but bookings remain strong and as importantly, the pipeline continues to grow. In fact, our total pipeline and very importantly, our weighted pipeline is stronger than its ever been. Were pursuing hundreds of 7-figure deals and many 8-figure and beyond opportunities. So with that, Im going to turn the call over to Paul, who will share the financial results details for the quarter. Paul?

Paul E. Martin -- Chief Financial Officer, Treasurer & Secretary

Thanks, Jeff. Services revenue, excluding reimbursable expenses, were $190.1 million for the third quarter of 2021, a 22.5% increase over the prior year. Services gross margin, excluding reimbursable expenses and stock compensation, increased 40 basis points to 40.3%. SG&A expense was $39.3 million for the third quarter of 21 compared to $34.6 million in the prior year. SG&A as a percentage of revenues decreased to 20.4% from 21.9% in the third quarter of 2020. Adjusted EBITDA for the third quarter of 2021 was $41.5 million or 21.5% of revenues compared to $31.1 million or 19.8% of revenues in the third quarter of 2020. The third quarter 2021 included amortization of $4.3 million compared to $7.2 million in the prior quarter. The decrease in amortization expense was primarily due to certain intangibles from the PSL acquisition becoming fully amortized. Net interest expense for the third quarter of 2021 increased to $3.5 million from $2.8 million in the prior year, primarily as a result of the August 2020 convertible debt offering. Our effective tax rate for the third quarter of 2021 was 28.1% compared to 27.6% in the third quarter of 2020. The increase in the effective tax rate was primarily due to an increase in the Colombian tax rate that occurred in September 2021 and the related nonrecurring adjustment to Colombian deferred tax liabilities.

Net income increased 182% to $17.4 million for the third quarter of 2021 from $6.2 million in the third quarter of 2020, primarily as a result of higher revenues, lower SG&A as a percentage of revenues, lower amortization expense and lower loss on the extinguishment of debt, lower adjustments to fair value of contingent consideration. Diluted GAAP earnings per share increased to $0.48 a share for the third quarter 2021 from $0.19 in the third quarter of 2020. Adjusted earnings per share increased to $0.88 a share for the third quarter of 2021 from $0.67 in the third quarter of 2020. You can see the press release for a full reconciliation to GAAP earnings. Ill now turn to the year-to-date results through September. Services revenue, excluding reimbursable expenses were $537.8 million for the nine months ended September 30, 2021, a 22.1% increase over the prior year. Services gross margin, including reimbursable expenses and stock compensation increased 70 basis points to 39.8%. SG&A expense was $110.7 million compared to $101.7 million in the prior year, and SG&A as a percentage of revenues decreased to 20.3% from 22.6% in the nine months ended September 30, 2020. Adjusted EBITDA for the nine months ended September 30, 2021, was $115.1 million or 21.1% of revenues compared to $81.3 million or 18.1% of revenues in the prior year. The nine months ended September 30, 2021, included amortization expense of $17.7 million compared to $15.6 million in the prior year.

Net interest expense for the nine months ended September 30, 2021, increased to $10.1 million from $6.8 million in the prior year, again, primarily as a result of the August 2020 convertible debt on our offering. Our effective tax rate increased to 25.3% for the nine months ended September 30, 2021, from 24.2% for the nine months ended September 30, 2020. Net income for the nine months ended September 30, 2021, was $47.6 million compared to $21.8 million in the prior year, primarily as a result of higher revenues, gross margins, lower SG&A as a percent of revenues, lower acquisition costs, lower loss from extinguishment of debt and lower adjustments to fair value of contingent consideration. This resulted in diluted GAAP earnings per share increasing to $1.39 for the nine months ended September 30, 2021, compared to $0.67 in the prior year. Adjusted earnings per share increased to $2.49 for the nine months ended September 30, 2021 from $1.74 in the prior year. Our earning billable headcount at September 30, 2021, was 4,827 which includes 4,499 billable consultants and 328 subcontractors. Ending SG&A headcount was 710. Our outstanding debt, net of unamortized debt discounted and deferred issuance costs as of September 30, 2021, was $186.5 million. We also had $56.4 million in cash and cash equivalents as of September 30, 2021 and $199.8 million of unused borrowing capacity under our credit facility. Our balance sheet continues to leave us well positioned to execute against our strategic plan. And finally, our days sales outstanding on accounts receivable decreased to 71 days from 73 days in the third quarter of 2020. Ill now turn the call over to Tom Hogan for a little more commentary on metrics. Tom?

Thomas J. Hogan -- President & Chief Operating Officer

Thank you, Paul. Good morning, everybody. As Jeff mentioned, bookings remained strong in the third quarter. We booked 80 deals greater than $500,000 during the third quarter of 2021, which compares to 66 in the year ago period. Global delivery, by the way, is embedded into virtually every one of those wins. Here are a couple of examples of the work were doing. Were continuing a partnership with a leading healthcare technology company to consolidate multiple portals into the centralized customer experience. This multiyear multi-shore delivery strategy that spans our teams in India, Latin America and North America will create a single support portal for the clients entire line of products, while migrating to a streamlined system. The new portal will ultimately reduce call volume, enable customer self-service and transition thousands of users to the new site, introduce single sign-on functionality. Another example, our Perficient Latin America team, alongside our cross-BU onshore teams are using multiple technology stacks to create three custom products that will improve the customer onboarding and support experience for a new financial services client, a cash access and ticket redemption service provider. Our partnership will optimize the clients digital strategy, reduce current customer service costs and improve the digital customer and employee experiences. Growing a service business is always a balancing act. Youre either trying to find demand to support your supply or building supply to meet demand.

In the current environment, the most pressing challenge is certainly around recruiting and retaining talent. The good news is were succeeding on that front as well. while hiring faster than ever before, and the infusion of talent the two recent acquisitions brought is another lever we can pull to prioritize the accounts with the greatest long-term potential and align our talent to our most important opportunities. As we compete for talent in the market, Perficients value proposition is resonating strongly because weve made a conscious effort to build a unique and compelling culture to ensure Perficient is perceived as an employer of choice. As we know, its working because our employees themselves are telling us that theyre engaged, excited and enthusiastic about Perficient. We recently conducted an all colleague employee engagement survey, where an outstanding 98% of our employees responded. Standard employee survey responses are well below that, particularly a company of our size. But at Perficient, colleagues know their voices are valued and can and will drive improvement. At least based on employee feedback, weve done things like increased our maternity and paternity coverage, launched wellness programs and services that employees and their families can access.

Weve created thriving employee resource groups, including women in technology and Giving ERG that focuses entirely on volunteerism and philanthropy. Our colleagues are excited about building careers at Perficient because we ask for it and react to it, but their feedback is collectively helping us grow and shape our future together. Thats a key reason we feel great about sustaining and growing our performance over time. So again, a great quarter. Were focused on finishing strong in 2021 and carrying the momentum into 2022 and beyond. And with that, Ill turn things back over to Jeff to discuss fourth quarter and updated outlook for the full year. Jeff?

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Thanks, Tom. So Perficient expects its fourth quarter 2021 revenue to be in the range of $203 million to $209 million. Fourth quarter GAAP earnings per share is expected to be in the range of $0.61 to $0.64. Fourth quarter adjusted earnings per share is expected to be in the range of $0.90 to $0.93. And Perficient expects its full year 2021 revenue to be in the range of $749 million to $755 million, 2021 GAAP earnings per share in the range of $2 to $2.03 and 2021 adjusted earnings per share in the range of $3.38 to $3.41. So with that, operator, we can open up the call for questions.

Questions and Answers:

Operator

[Operator Instructions] Our first question comes from the line of Surinder Thind of Jefferies. Your line is open.

Surinder Thind -- Jefferies -- Analyst

Good morning. Congratulations on the results, gentlemen.

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Thank you.

Surinder Thind -- Jefferies -- Analyst

My first question is about the deal pipeline and revenue visibility. Can you maybe talk -- you mentioned that, I think, on a weighted average, its the largest its ever been at this point. Can you maybe talk about what -- when you -- with these large wins, what its kind of doing to the overall length of your projects at this point? Are we beginning to see some measurable changes in duration here? And then maybe can you talk a little bit about from a demand perspective, how far in advance do clients now need to kind of lock up resources for you?

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Sure. So we definitely are seeing the relationships and the projects extend in duration, definitely. Thats the reason the backlog is what it is. And by the way, when I refer to the weighted pipeline and even the backlog, as I just referred to, Im talking both obviously in absolute dollars, but also as a percent of our forecast. So to your question or to your point, were definitely increasing our visibility. We can -- we have a pretty clear line of sight into -- through Q1 now. And really, were getting a pretty good handle on what we think 22 is going to shape up like. So were feeling quite good about that and definitely increasing. If you take out say, the bottom 10% of deals doing just simple statistics, yes, youll see that the duration of projects has extended substantially over, say, two, three years ago. And the 10% Im referring to is oftentimes, new relationships start small. So again, if you kind of take those out, youll see that the rest of it is quite extended. In terms of staffing, were actually having great success. As Tom mentioned, recruiting is going well, and were able to staff projects pretty much in real time. I mean there might be -- obviously, theres a planning cycle involved. And typically, a project might only start with an architect, a team lead is really -- theyre pulling those plans together and laying them out. So theres a sort of an inherent opportunity upfront for us to work on staffing while that planning is underway. So thats working well. Were not experiencing any delays due to staffing.

Surinder Thind -- Jefferies -- Analyst

Thats helpful. And then industry-specific question; obviously, youre seeing continued growth on the financial services side. But on the healthcare side, it seems like when I look at revenues on an absolute basis or at least my calculations suggest that theyve been kind of flat to down the last couple of quarters. Any color you can provide there in terms of whats going on within financial services, where things seem to be trending really well and in healthcare, where it seems to be a bit more flat.

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Yes. I mean, keep in mind, the backdrop there is were growing 20-plus percent organic. So when you say flat, I would say, its maybe dropped or flat on a relative basis, but still growing in that double-digit range. Now that said, it does ebb and flow like a lot of our industries do, to a small degree, I would say. And in fact, the bookings in healthcare in the third quarter were really substantial. So I actually think well see a tick up there as well. The good news is that a lot of the reason that youre seeing it on a relative basis maybe slow a little bit, is that were seeing other sectors really pick up, and you hit on one that were really excited about, which is financial services. In the financial services space, weve got a really formidable management consulting team and do a lot of management consulting in that space and have for a long time. And Ive often felt and collectively, we agreed that we were underrepresented in technology there. So we really put out a concerted effort over the last 12 to 24 months to address that, and youre seeing some of the results of that. So were excited about financial services in the future there. I think thats going to continue to outpace other sectors for us right now. And again, a lot of it is because we were underrepresented, but, of course, the spend is increasing there as well. So hopefully, that answers your question.

Surinder Thind -- Jefferies -- Analyst

Yes. Thats very helpful. And then just one other question here. Can you maybe talk a little bit about the dynamics of having a more global footprint at this point? When I think about obviously the nearshore capabilities, youve added in South America. I also start thinking about the cost structure and currency fluctuations and so forth. Is that generally handled through hedging? Or do you pay people in U.S. dollars? Or how should we think about the complexity that, that adds to your expense and potentially the volatility for having...

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Yes, it adds some complexity. Of course, given the scale that Overactive was and really PSL that we did last year, mature businesses that have good infrastructure that -- and that were going to be combining over time, but leaving a lot of it largely intact because they operate exclusively in South America, and theyve got really strong management there. So were leveraging that to address that complexity as it were. But yes, we hedge. We dont pay in U.S. dollars, we pay in local currency, and we use hedging vehicles to address volatility. Its worked very well thus far. And well see how it plays out. Theres some -- were entering a little more. Some countries, theres a little more volatility, but so far, weve had great success in hedging.

Surinder Thind -- Jefferies -- Analyst

Thank you. Ill get back from the queue.

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Sure.

Operator

Thank you. Our next question comes from Maggie Nolan of William Blair. Your line is open.

Maggie Nolan -- William Blair -- Analyst

Hi. I wanted to ask about some of those newer geographies as well. Can you talk about how youre building a hiring engine there, thoughts about your ability to grow these new locations organically going forward?

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Yes, absolutely. Kind of as I just alluded to, these organizations have strong talent acquisition capability already in place. So while were obviously going to plug that into sort of our centralized engine from helping them from a marketing standpoint, and getting out there with the branding, the reality is, again, were going to continue to leverage the DA that they have in place, and theyve had great -- these are fast-growing businesses and have been for a while. So theyve got a formidable team in place. And again, well be leveraging that and scaling it as we need to. And I believe we will need to because the demand there is just tremendous.

Maggie Nolan -- William Blair -- Analyst

Okay. And then youve been operating comfortably above the 20% adjusted EBITDA level in terms of margins for a couple of quarters here. When we think about a little bit more long term, whats the balance youre envisioning for reinvesting into the business for growth versus letting margins kind of continue to expand as your delivery footprint has changed so much.

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Yes. Good question. Of course, weve continued to reinvest in the business all along the way. So theres not sort of a stair-step function there thats going to kick in along the way. Were going to continue that level of investment, which is typically sort of at or with our growth level. And its particularly focused on sales. But of course, its also a focus on our employees as Tom went through a number of areas and programs that we invest in. And of course, theres training and recruiting involved in terms of a lot of that reinvestment. Again, I think thats more of a kind of a linear straight line than any kind of a stair step. So I see that continue at the level that it is. In terms of adjusted EBITDA or EBITDA margins, I do think theres expansion opportunity continuing. Were enjoying some nice economies Ive mentioned before that I think this year, were clearly on a path to be around a couple of hundred basis point expansion on EBITDA. Looking forward, will we continue at that clip of expansion? Probably not. But I do think it will continue to expand. And I probably wouldnt hazard a guess too much into next year. But I think maybe half of that is achievable. So obviously, well be providing guidance on next year later. But we feel good about, again, some continued, at least modest expansion. And if you consider 100 basis points modest, and I think thats going to continue for quite some time and still allow for reinvestment.

Maggie Nolan -- William Blair -- Analyst

Okay. Thanks. Congrats on another [Indecipherable].

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Thanks, Maggie.

Operator

Thank you. Our next question comes from Mayank Tandon of Needham. Your question please.

Mayank Tandon -- Needham -- Analyst

Thank you. Good morning. Congrats, Jeff. I just wanted to go back to the revenue trajectory. So could you just give us the sense of what the implied organic growth is in the fourth quarter and then for fiscal 21? And then based on your comments around the demand picture, should we expect another year of at least low double-digit growth in 2022, even though youre not giving specific guidance, maybe just some color so we can be more appropriate with our models as we look out into next year.

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Happy. To do that. So yes, the implied guidance at the midpoint for Q4 is just over 21%, and thats at the midpoint. And obviously, our goal will be to come in above that. So the implied is, again, around 2021. And yes, as we look ahead to next year, and I mentioned earlier that were getting some good visibility certainly into Q1 and even the first half. Were feeling really good about sustaining growth levels at or near where were at. So I think, yes, double digits for sure. And I would say probably high teens, and I dont see any reason right now why we cant sustain the levels that were driving right now. As we look ahead and looking at our pipeline and looking at the bookings that were enjoying and the bookings that were putting up now, primarily impact Q1 and Q2. So Q4 is in the bag. So those are good indicators, that well be able to sustain high growth levels similar to what were enjoying now.

Mayank Tandon -- Needham -- Analyst

Thats great to hear. And then just turning to the balance sheet. I was curious in terms of funding the Overactive acquisition, given the cash on hand and then the access to credit, could you just talk about what your plans are and then maybe potentially building in some more ammunition for future M&A if that is something on the agenda?

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Sure. Im going to let Paul chime in here as well. But in terms of funding Overactive, we had cash on the balance sheet. We did take a small draw on the line I think, $40 million or so to make up the balance of that. But our cash flow is tremendous. We -- our free cash flow is really good. And so even when we do these large acquisitions that weve done over the last 12 months or so, were able to pay that down pretty quickly. So Id point back to PSL. And that was, what, eight figure, nine figure deal. And we ended up here a year later with still $50 million on the balance sheet. So I think the line that we have is more than adequate to do what we accomplish what we want to. But Paul, is there anything youd like to add to that?

Paul E. Martin -- Chief Financial Officer, Treasurer & Secretary

No. I think the main thing is, we did a combination of cash and drawing the line, as Jeff said, to fund the Overactive deal. Q4 specifically, is generally a strong cash flow generation quarter. So that will help us. And as always, we look at our balance sheet and opportunities on what are we going to do to continue to fund our growth, and we feel were well positioned to do so.

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

And Paul, our line is $200 million plus an accordion feature, right?

Paul E. Martin -- Chief Financial Officer, Treasurer & Secretary

Thats correct. I think its a $75 million accordion feature in a $200 million line.

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Yes, which we have $40 million or $50 million against right now?

Mayank Tandon -- Needham -- Analyst

All right. Very helpful. Thanks so much Jeff and Paul.

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Thanks Mayanc.

Paul E. Martin -- Chief Financial Officer, Treasurer & Secretary

Sure.

Thomas J. Hogan -- President & Chief Operating Officer

Thanks Mayanc.

Operator

Thank you. Our next question comes from Brian Kinstlinger of Alliance Global Partners. Your question please.

Brian Kinstlinger -- Alliance Global Partners -- Analyst

Hey guys. Great results. Given growth is accelerating, can you talk about where utilization and attrition are and your goals for utilization? And then you highlighted increased wage pressure. I think most of that comes from the U.S. So can you talk about if you see that impact the P&L at all over the next 12 months that offset some of that margin expansion?

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Several quarters, if you go back even into 2020, frankly, during kind of the toughest part of the pandemic, we were still over 80%. So 80% to 82% is the range that we like to be in, and we feel confident is sustainable. In terms of attrition, our attrition has ticked up a little bit. I think there was some pent-up demand. I mean we were in the low double digits, 11%, I think, was the bottom last year during the height of the pandemic. So I think were seeing a little bit of a tick up there that I believe is probably temporary. But were a little over 20%, I think 22%, 23% in this past quarter on an annualized basis. Year-to-date, its actually still below 20% on an annualized basis. Our goal around that, by the way, is 15% to 20%, I think genuinely below 15 is unhealthy just like above 20 is costly. So our goal would be to be somewhere around the middle of that. But given the circumstances and the environment were in, I think we can expect the higher end of that 15 to 20. And as Tom pointed out in the early part of the call, we are really shoring up a very strong -- or I should say, scaling up a very strong platform with -- of talent acquisition that weve got in place. So the team has done an amazing job there of recruiting against that, but also recruiting on top of that, obviously, our tremendous growth. And as I said before, were not experiencing inconvenience due to labor shortages.

So were able to meet our demands. And in terms of wage inflation, I dont know that -- I dont recall anybody necessarily alluding to that, but were seeing about 3%. I mean were not seeing anything yet thats above sort of our normal raise pool in any given year. So right now, the wage increases this year will be around 3%, maybe 3% to 4%, somewhere in there. But to your point, part of the reason that were able to afford that without it affecting the P&L much is clearly the shift to -- or I should say, the incremental revenue going to offshore, which is a very, very high margin delivery service right in the 50%, 55% range. And were actually seeing rates tick up again as well. So weve got some incentives in place and driving the sales team to modestly push rates up. We dont want to price ourselves out of anything. We want to maintain this growth momentum, as I mentioned earlier. So were very careful about that, but we havent been able to inch up rates a bit. Were up about -- in North America, were up about $2 from last quarter. So thats about 1.5% in a single quarter. I mean that doesnt suggest that were going to do 6% over a year. But we are seeing a tick up, which will help offset that cost.

Brian Kinstlinger -- Alliance Global Partners -- Analyst

Thats great. Just a couple quick ones on Overactive. It sounds like trailing 12 months of $40 million. Can you tell us what organic growth was? Is your utilization similar? Or is it lower as you can absorb people? And then just comment on their geography. Do they have local customers that dont have that arbitrage? Or are they all North American and European customers? Thank you. Thats all for me.

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Yes. No, the utilization there is about the same as us. Their organic growth has been higher in large numbers. So their organic growth, I want to say, has been in the 30-plus percent, maybe close to 40%. And again, similar utilization. So we werent looking at it as sort of overnight capacity. Were looking more at their access to the talent pool, which they have demonstrated to perform very well with. And yes, there is -- there are local customers. There are some domestic customers in Latin America. They probably brought a little more than PSL did, but we also gained some from PSL. Obviously, we continue to or we intend to continue to service that market. But we also intend to drive a lot of demand and a lot of increased demand from our existing client base, which is mostly North America, but weve got some global customers as well.

Brian Kinstlinger -- Alliance Global Partners -- Analyst

Great. Thanks so much.

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Thank you.

Operator

Thank you. Our next question comes from Puneet Jain of JPMorgan. Please go ahead.

Puneet Jain -- JPMorgan -- Analyst

Hi. Thanks for taking my question. So high-teens growth for next year, just a clarification. Did you mean that organic growth or reported growth, including acquisition contribution?

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

No, I was speaking just to organic.

Puneet Jain -- JPMorgan -- Analyst

Thats great. Like that would be like very bullish like the current growth rate continue into next year. So would you attribute that to industrywide strong demand trends as clients continue to spend in digital areas. Would that be more driven by Perficient specific drivers such as more efficient delivery that you didnt have before?

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

I think its the latter. And youve probably heard me talk about this for a while now. Weve been getting -- many years ago now we had done a lot of work on our sales platform in terms of the organization, the tools, the prescriptive nature of quotas etc.. And really equipping that team, weve improved our onboarding, we improved our talent acquisition there. So that were getting better success out of sales folks that were hiring. Weve got a very robust platform now that is very scalable. And as I mentioned earlier, thats where a lot of our reinvestment in the business will go will be to increasing our sales capacity. Because we know that if we get to the table, we win more than we lose. So were going to continue to focus on that. I think a lot of it is coming from that. Evidence of that, by the way, Ill point to our top 50 customers, where were growing those relationships at about 15%. Thats total revenue growth. And keep in mind that many of those same customers now are really embracing our offshore/nearshore capability. So that incremental 15% is actually coming from offshore/nearshore, which is running a rate thats about 1/4 of our U.S. rate. So if you think about the hours involved in that, were growing very substantially in those accounts. Their spend is not increasing that much. Even in digital, its not increasing that much. So a lot of our growth is actually coming from taking share away from competitors. Thats the point of that example. And I think thats going to continue, not just in the top 50, but in other accounts as well. And then lastly, I would say, certainly, the market is good for digital transformation services, digital experience. So were in a good spot as well. Its just in certain sense in terms of the broader market.

Puneet Jain -- JPMorgan -- Analyst

Got you. No, I appreciate that. And with Latin America as big as India in terms of delivery footprint, how do you think about your further global diversification plans? And are there any differences in the two regions in terms of what type of services you deliver from each one of them?

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Yes. I think at any given point in time, there are some skills that might be more prevalent or stronger in a given region. Obviously, our goal over time is to sort of neutralize that and have the ability to choose for anything that were delivering, choose any location in terms of sourcing the experts that deliver that. So for the most part, the skills are very similar. Super capable, great people. And again, our long-term goal would be that everybody is -- has some level of skill and pretty much everything we do so that again, weve got options to pick and choose wherever it makes the most sense for the client to draw on those delivery resources.

Puneet Jain -- JPMorgan -- Analyst

Got you. Thank you.

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Thank you.

Operator

Thank you. Our next question comes from Vincent Colicchio of Barrington. Your question please.

Vincent Colicchio -- Barrington -- Analyst

Yes, Jeff, a follow-up on the last question. So what is your target for your geographic footprint? Do you know yet -- what I mean is what portion offshore versus onshore?

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

I think, first and foremost, were going to continue to take advantage of what were seeing out there. And as you can see, weve been driving 48% plus, I think it was 75%, even in the second quarter. And thats again why weve done those acquisitions. We see just a tremendous opportunity there. So I think going forward, sort of notionally, Id like to see offshore and nearshore at kind of get to what I think is a tipping point of maybe 50% in terms of revenue, right. So we already mentioned that were already there in terms of consultants. And Id like to see us get there in terms of revenue, where well really begin to see, I think, that strong margin from those other regions really, really driving some margin expansion for the company. When does that come about? Its tough to say if we can continue to drive the growth that we are now, and I believe we will. I dont see any reason we cant in terms of the offshore. Then I think its about three years out where we could be approaching that level.

Vincent Colicchio -- Barrington -- Analyst

And can you provide an update on pricing? Are we seeing any inflation given the market?

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Were definitely seeing more openness among clients. Theyre seeing it. Its interesting. Its actually a real advantage for us, particularly in existing accounts, where we can see a lot of competitors really struggling to come up with resources, and thats actually opening up some opportunities for us. So in terms of rate increases, yes, again, more openness to that. Were getting COLA as an example, built into MSAs now, where that was difficult in the past. Of course, our business has changed now, where MSAs in the past may have been short-lived. But as you know, our focus on land and expand and maintaining these relationships and the average tenure of those top 50 is, I want to say, about nine or 10 years. So were going back and even when were renewing new MSAs with those existing accounts, theyre tolerant to build in COLA And certainly, in new accounts, were getting higher rates than existing accounts. So I think there is tolerance, and I think thats going to increase. In fact, were doing -- working hard to get out in front of it. Weve got our sales team pretty focused on that. And we know that more is coming. So we want to be on the front end of that.

Vincent Colicchio -- Barrington -- Analyst

Where do you stand with some of the discounts you gave during the pandemic? Have some returned to normal in terms of pricing?

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

I would say substantially all. But you might recall that weve pretty much cut those off in the first part of this year. So Id say, as we stand here today, there probably arent many, if any, at all, sort of pandemic discounts.

Vincent Colicchio -- Barrington -- Analyst

And last question, I must have missed. What was organic growth in the quarter?

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

22%.

Vincent Colicchio -- Barrington -- Analyst

Thanks. Great Job on the quarter.

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Thanks, Vince.

Operator

Thank you. [Operator Instructions] Our next question comes from the line of Jack Vander Aarde of Maxim Group. Your question please.

Jack Vander Aarde -- Maxim Group -- Analyst

Great. Good morning guys. Thanks for taking my questionsSolid quarter, solid guidance again. Jeff, first question for you. In your prepared remarks, you mentioned that revenue per billable colleague is typically more than double or sometimes triple relative to some of the other notable names in the space? And you said, I think, more due to strategic and mission-critical work. First question, were you referring to your overall billable employees? Or was this just offshore, nearshore billable employees?

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Thats overall. So overall revenue per employee. Although I will tell you that our offshore and nearshore is typically above theirs as well.

Jack Vander Aarde -- Maxim Group -- Analyst

Okay. Fantastic. And that just seems more so encouraging because of the fact that your average billable rates are far below what you charge relative to some of the larger competitors. Is this sort of average revenue delta outperformance, something you think that is sustainable and over the -- a trend you expect to continue over the next couple of years? Im just trying to understand why you have such a, I guess, a better -- is just a utilization factor, but youre also just putting your employees to work more than others, even if at a lower rate? How are you sustaining this?

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Yes. I dont think its utilization so much. I imagine that they run similar utilization to us. And again, were not running crazy utilization and kind of the low 80s is again something we can sustain and have for quite some time now. So I think its actually more a factor of or I think this is -- I know this is it. And this is, I think, a really critical differentiator for us. It is the North American presence that we have that allows us to establish very strategic relationships with the majority of our clients, which are in the U.S. And so once weve established those and demonstrated the value that we bring to the table and the strategic nature, were able to command stronger rates certainly in North America, but then that extends to our offshore and nearshore capability. The clients place a value on the solution that were delivering. And again, we start earlier in the cycle than a lot of our competitors do. And by that, I mean, were starting with ideation. Were starting with what is the business problem or business opportunity that the clients are trying to address. So as we establish ourselves as an end-to-end provider with those clients, and Ill kind of point back to the top 50 again on the relationships that we have there. Those are not staff augmentation. Those are strategic solution-driven engagements. And now were able to extend more and more of that work into our offshore and nearshore capability with very attractive rates there as well.

Jack Vander Aarde -- Maxim Group -- Analyst

Great. Fantastic. I appreciate that. And then just one last question, maybe for Tom. You had 80 large deals in the third quarter. And Im not sure if you touched on this during your prepared remarks, but are you able to provide any additional color regarding the number of 7-figure and 8-figure deals that either you closed in the third quarter or you expect to close in the upcoming quarters just because you touched on that last quarter.

Thomas J. Hogan -- President & Chief Operating Officer

Yes. I didnt cover that, Jack. Ill tell you that the pipeline continues to grow and the number of deals continues to accelerate. As Jeff mentioned, the number of deals were chasing is more than ever as far as the six and seven figure deals. I dont have the numbers handy, but Ill tell you, Jack, that theyre accelerating. And year-over-year, I dont have it in front of me, but continue to increase the large deals that are coming into the pipeline.

Jack Vander Aarde -- Maxim Group -- Analyst

Okay. Fair enough. Thats all I need to know. Great quarter guys. Ill hop back in queue.

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Thanks, Jack.

Thomas J. Hogan -- President & Chief Operating Officer

Thanks, Jack.

Operator

At this time, Id like to turn the call back over to Jeff Davis for closing remarks. Sir?

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

All right. Well, as you could see, things are going very well at Perficient and were super excited not only about the past results, but clearly, the fourth quarter, and weve talked a lot about the longer-term outlook as well, in particularly 22 that we got great visibility and feel really strongly about. So well look forward to speaking to all of you again in February. Thank you for your time today.

Operator

[Operator Closing Remarks]

Duration: 46 minutes

Call participants:

Jeffrey S. Davis -- Chairman of the Board & Chief Executive Officer

Paul E. Martin -- Chief Financial Officer, Treasurer & Secretary

Thomas J. Hogan -- President & Chief Operating Officer

Surinder Thind -- Jefferies -- Analyst

Maggie Nolan -- William Blair -- Analyst

Mayank Tandon -- Needham -- Analyst

Brian Kinstlinger -- Alliance Global Partners -- Analyst

Puneet Jain -- JPMorgan -- Analyst

Vincent Colicchio -- Barrington -- Analyst

Jack Vander Aarde -- Maxim Group -- Analyst

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