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DATE

Thursday, Aug. 7, 2025, at 4:30 p.m. ET

Call participants

  • President and Chief Executive Officer — Steve Trundle
  • Chief Financial Officer — Kevin M. Bradley

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Takeaways

  • SaaS and license revenue-- $170 million in SaaS and license revenue for the second quarter of 2025, representing 9% year-over-year growth in SaaS and license revenue and nearly 30% contribution from commercial, energy hub, and international businesses.
  • Total revenue-- $254.3 million in total revenue for the second quarter of 2025, up 8.8% year over year compared to the second quarter of 2024, marking the first-ever annualized revenue run rate above $1 billion.
  • Gross profit-- $166.8 million in total gross profit for the second quarter of 2025, a 9.4% increase year over year in total gross profit, with gross margin improvement of 40 basis points.
  • GAAP net income-- GAAP net income was $34.6 million for the second quarter of 2025. GAAP net income increased 3.1% year over year, with GAAP EPS of $0.63 per diluted share.
  • Non-GAAP adjusted EBITDA-- $48.4 million in non-GAAP adjusted EBITDA for the second quarter of 2025. Non-GAAP adjusted EBITDA was up 13% year over year.
  • Non-GAAP adjusted net income-- $34.1 million in non-GAAP adjusted net income for the second quarter of 2025, up 6.5% year over year (non-GAAP). Non-GAAP adjusted EPS rose 3.4% to $0.57 per diluted share.
  • Free cash flow-- $18.2 million in free cash flow during the second quarter of 2025, after a $33.5 million domestic Section 174 cash tax payment in April.
  • Operating expenses-- $134.8 million in GAAP total operating expenses for the second quarter of 2025. Non-GAAP adjusted operating expenses were $118.3 million for the second quarter of 2025, rising 9.1% year over year (non-GAAP).
  • R&D expense-- $69.1 million including stock-based compensation (up 5.1%) for the second quarter of 2025, or $63.2 million excluding stock-based compensation (up 8%) for the second quarter of 2025.
  • Minority equity investments-- New investments executed during the second quarter of 2025 now generate just under a 9% cash flow yield on an annualized basis.
  • Inventory and tariff management-- A price increase in early June 2025 passed through a 10% baseline tariff, resulting in approximately 7.5% higher pricing to service providers in June 2025. The company maintains 2025 inventory coverage to insulate from further tariff exposure.
  • Retention rate-- Consolidated retention rounded to 94% (actual: 94.1%) for the second quarter of 2025, representing a 60-basis-point sequential decline in the consolidated company retention rate from the first to the second quarter of 2025 but above historical averages. Third and fourth quarter retention is expected to hover between 93.7% and 94%.
  • Third quarter 2025 SaaS and license revenue outlook-- Guidance for SaaS and license revenue is $171.4 million to $171.6 million for the third quarter of 2025.
  • 2025 full-year guidance raised-- SaaS and license revenue is now $681 million to $681.4 million for 2025 (midpoint up $5.2 million), total revenue is $990 million to $996.4 million for 2025, and non-GAAP adjusted EBITDA is $195 million to $196.5 million for 2025.
  • Non-GAAP EPS guidance-- Raised to $2.40 per diluted share (non-GAAP) for 2025, up from prior guidance of $2.32 to $2.33, with diluted share count estimate lowered due to second quarter buybacks.
  • Section 174 tax law change-- A new federal tax provision signed into law in July 2025 allows immediate deduction of all domestic R&D expenses incurred during the year for tax purposes. This is projected to eliminate just under $200 million of cash tax payments over the next five years.
  • Growth drivers-- The commercial, energy hub, and international segments grew collectively at approximately 25% year over year in the second quarter of 2025, with each component ranging plus or minus 5% around this mark.
  • International region highlights-- Latin America and the Middle East noted as fastest-growing international regions in 2025, with strong adoption of remote video monitoring.

Summary

Alarm.com(ALRM -2.51%) management emphasized that more than half of sales and marketing costs are offset by hardware gross profits, highlighting the efficiency of the integrated software–hardware go-to-market strategy. The recent change in U.S. R&D tax law, enacted in July 2025, is expected to significantly enhance future cash flow by reducing nearly $200 million in cash tax payments over the next five years. Full-year 2025 guidance was raised for SaaS and license revenue, total revenue, non-GAAP adjusted EBITDA, and non-GAAP adjusted EPS following the quarter’s performance, with share count estimates reduced due to second-quarter stock buybacks. Management reported stable hardware economics for 2025 due to inventory positioning against tariffs and stated there are no immediate plans for broad SaaS price increases on the residential or commercial sides.

  • Bradley stated, "Our growth initiatives, which consist of our commercial, energy hub, and international businesses, continued to deliver year-over-year SaaS revenue growth within the range of our past disclosures."
  • Bradley said, "Gross profits from hardware sales cover over 50% of our sales and marketing customer acquisition costs."
  • Trundle remarked that the long-term company vision remains for "a cloud-connected sensor in every property in the world."
  • Bradley described new cash flow from minority equity investments as being "just under a 9% cash flow yield on an annualized basis."
  • Trundle identified Latin America and the Middle East as among the fastest-growing international regions in 2025, particularly for remote video monitoring solutions.

Industry glossary

  • Section 174: U.S. federal tax code provision regarding capitalization and amortization of research and development costs, recently changed to allow immediate expensing for domestic R&D.
  • EnergyHub: The business segment of Alarm.com focused on providing demand response and distributed energy resource management solutions to utilities and large energy customers.
  • OpenEye: A subsidiary providing a cloud-based video surveillance platform with advanced AI tools, serving commercial and enterprise multisite clients.
  • HTS codes: Harmonized Tariff Schedule classification codes governing the import duty rates applied to specific goods.

Full Conference Call Transcript

Steve Trundle: Thank you, Matt. Good afternoon, and welcome to everyone. We are pleased to report financial results for the second quarter that were above our expectations. SaaS and license revenue in the second quarter grew to $170 million, and adjusted EBITDA was $48.4 million. A significant highlight of the second quarter was the celebration of our tenth-year anniversary as a publicly traded company. We were invited by Nasdaq to ring in the opening of the market on June 30. A few of our investors have been with us throughout our entire public journey, and I am thankful for their continued support.

While going public is a big deal for most tech companies, I'm even more pleased with what the team has achieved in the ten years since. At the time of our IPO, we forecasted total annual revenues of $195 million, including $139 million in SaaS and $56 million in hardware, and nearly all of that was coming from the North American residential security market. We were a good single-line business. The mission I set for the company early on was to deliver a cloud-based solution into every property in the world. We decided to go public because we believed that we could continue to build the company and expand the business in pursuit of this mission.

We wanted to create more opportunities for our employees, expand into new markets, and deliver safety, security, and energy efficiency to the world. Since our IPO, we have saved dozens of lives and have kept millions and millions of people safer than they would be in a world without Alarm.com Holdings, Inc. And we have grown the business significantly and profitably without any material dilution to our shareholders. As Kevin will present, our current revenue run rate is more than five times greater than when we went public and places us on an annual pace of $1 billion in revenues.

The diversity of the revenues that we have built across the North American, international, residential, commercial, and energy markets provides tremendous durability for the future. But we're here today to report on our quarter, so let me turn back to the business at hand. The major components of our business performed well during the quarter, and all contributed nicely to our better-than-expected results. Revenue outperformance, particularly in hardware revenue, resulted in stronger adjusted EBITDA. Our residential business continued to deliver steady growth and strong cash flow during the second quarter. We remain committed to the large residential market in the United States and Canada.

Millions of potential subscribers have yet to adopt integrated video solutions, and security-based use cases continue to be the primary driver of the adoption of smart home products and services. Most consumers in the market for security desire professional services, including a professionally designed, installed, and serviced system. These tend to be the more serious customers, and they typically engage with one of our 12,000 professional service provider partners. We are well-positioned to serve the continued demand in the residential market as the provider of choice for those who are serious about security. Our channel partners serve as the sales and marketing engine for the business, enabling a highly efficient customer acquisition model.

Our sales and marketing spend has remained around 12% of total revenue in recent years, well below peer averages. At times, we will also invest into our channel to strengthen our national sales and service footprint and enable greater adoption of the full ecosystem of Alarm.com Holdings, Inc. products and services for residential subscribers. We're pleased to have completed a couple of minority investments consistent with this strategy during the second quarter. Shifting to our growth initiatives, the most prominent drivers of performance continue to be the commercial, international, and energy hub businesses. Their collective contributions to our consolidated SaaS revenue approached 30% in the second quarter.

Their combined year-over-year growth rate held at around 25%, in line with what we have articulated in prior quarters. The commercial business continues to progress as our service provider partners and commercial integrators adopt increasing components of our unified video access control and commercial intrusion platform. One element of our commercial business is our subsidiary, OpenEye, which provides a cloud-based video surveillance platform designed for multisite commercial and enterprise customers. OpenEye delivers enterprise video compatibility and integration with many different products in the market. The OpenEye team recently introduced new AI-powered tools to accelerate and simplify forensic video review.

Subscribers can now search video footage across multiple locations and multiple cameras by visual characteristics such as a red jacket or a white pickup truck. They can also select a reference object in a video feed, and the AI software will search for similar matches. These capabilities are designed to help commercial users respond faster and more effectively to security incidents. The new features are included in OpenEye's premium services tier. I also want to quickly touch on tariffs, which Kevin will cover in more detail when he discusses our financials in a moment. Like other companies, we continue to monitor framework announcements and watch for the details in any formal trade agreements that are reached.

Based on the frameworks that we've seen to date, we feel that with our current US-based and in-transit inventory positions, we're able to manage through the rest of 2025 on our plan and provide a predictable environment for our service provider partners. In closing, I'd like to thank our service provider partners and our Alarm.com Holdings, Inc. team for their dedication and our investors for their ongoing support, particularly as we celebrate our tenth year as a public company. With that, I'll turn the call over to Kevin Bradley for a review of our financial performance. Kevin?

Kevin Bradley: Thank you, Steve. At the halfway point of the year, we continued to see good momentum during the quarter. New account origination activity during the quarter slightly exceeded our expectations despite uncertainty due to tariffs and economic conditions. SaaS and license revenue grew 9% year over year to $170 million, exceeding the midpoint of our guide for the second quarter of $107.1 million. Broad-based contributions from across the diverse components of the business contributed to our overperformance. Our growth initiatives, which consist of our commercial, energy hub, and international businesses, continued to deliver year-over-year SaaS revenue growth within the range of our past disclosures. Their contributions to our total SaaS revenue during the quarter approached 30%.

Total revenue grew 8.8% year over year to $254.3 million during the quarter. As Steve noted, this marks a milestone as the first quarter with an annual run rate in excess of $1 billion. Total gross profit grew 9.4% year over year to $166.8 million, and gross margins improved by 40 basis points while revenue mix was consistent. I want to spend a moment to frame our hardware business and its financial and strategic value to our business model. As an IoT-based software business, our SaaS revenue is primarily associated with the installation of physical products. And our solutions are often based on the integration of software and hardware devices.

This model creates higher barriers against end-customer detection and technology disruption and distinguishes Alarm.com Holdings, Inc. from typical vertical software companies as it relates to AI replacement risk or otherwise. Our hardware business can also be thought of as a structural contributor to our highly efficient SaaS revenue acquisition model. Based on our historical financials, gross profits from hardware sales cover over 50% of our sales and marketing customer acquisition costs. Along with the generally low levels of sales and marketing spending that Steve noted, the sale and installation of physical hardware products adds to the efficiency of our go-to-market model. The quality and capability of the services we enable and the value of our service provider partnerships.

Total operating expenses were $134.8 million during the second quarter. Excluding stock-based compensation and other items we adjust from G&A for non-GAAP purposes, total operating expenses were $118.3 million, a 9.1% increase year over year. R&D expense in the quarter, inclusive of stock-based compensation, was $69.1 million, up 5.1% year over year. Excluding stock-based comp, it was $63.2 million, up 8% year over year. We saw strong EBITDA and operating leverage performance in the quarter, primarily due to revenue growth in quality. GAAP net income grew 3.1% year over year to $34.6 million, and our GAAP EPS per diluted share was $0.63. Non-GAAP adjusted EBITDA grew 13% year over year to $48.4 million.

Non-GAAP adjusted net income grew 6.5% year over year to $34.1 million. Non-GAAP adjusted EPS grew 3.4% year over year to $0.57 per diluted share. We ended the quarter with $1.02 billion of cash and cash equivalents and produced $18.2 million of free cash flow during the quarter. This includes what was our final domestic section 174 cash tax payment of $33.5 million in April. I want to speak for a moment about tariffs. We implemented a price increase in early June to reflect a 10% baseline tariff. This pass-through will slightly dilute margins, but gross profit dollars will remain roughly unchanged. We have also been closely watching the recent announcements of trade frameworks with various countries and multilateral groups.

As you know, these are simply frameworks for further negotiations. Once trade agreements have been finalized and we understand the fine print, we can fully evaluate potential impacts and our options. In the meantime, we have taken steps to shield ourselves and our service provider partners from the uncertain environment. The uncertainty around tariffs likely prompted some of our service provider partners to build their product inventories during the quarter and minimize near-term tariff risks. Despite this demand, we were able to maintain our inventory levels. We believe that between our current inventory and products in transit, we have largely insulated our 2025 outlook from further tariff exposure based on the framework agreements we've seen so far.

We also continue to have a healthy balance sheet and strong cash flow from our growing base of durable recurring revenue and efficient go-to-market model. Steve discussed our strategy of deploying capital to support some of our technology and channel partners through recent minority equity investments we executed during the quarter. These strategic investments are designed to help us solidify our long-term service provider footprint while also delivering strong return characteristics on a standalone basis. As of July, these non-operating assets are generating just under a 9% cash flow yield on an annualized basis.

Given the partnership structure of these businesses, these cash distributions are not characterized as taxable income for tax purposes when received by us, and will simply be net against the new investments line item on our balance sheet. Medium-term, there is another structural tailwind to our cash flow outlook given the recent change to the R&D capitalization and amortization requirements in Section 174 of the US federal tax code that I'd like to mention. The federal budget signed into law in early July includes a provision that allows companies to transition back to immediately and fully deducting all domestic R&D expenses incurred during the year for tax purposes.

Like most companies with intensive R&D business models, we are still evaluating the full benefit and timing, but we currently estimate that this change eliminates what would have been a little under $200 million in total cash tax payments over the next five years under prior law. This will provide additional balance sheet strength for our long-term capital allocation planning horizon. More broadly, we believe this change reinforces the long-term attractiveness of capital-efficient R&D businesses like ours. I'll turn now to our financial outlook. For the third quarter of 2025, we expect SaaS and license revenue of $171.4 to $171.6 million.

For the full year of 2025, we are raising our expectations for SaaS and license revenue to between $681 million and $681.4 million. This is an increase of $5.2 million over our prior guidance at the midpoint. Our raise is also a flow-through of our second-quarter beat of $1.8 million, reflecting the confidence we have in our second-half outlook. We are now projecting total revenue for 2025 of between $990 million and $996.4 million, which includes estimated hardware and other revenue of $309 million to $315 million.

We are also raising our estimate for non-GAAP adjusted EBITDA for 2025 to between $195 million and $196.5 million, an increase from our prior guidance of between $190 million and $193 million due to the beat from the second quarter. Non-GAAP adjusted net income for 2025 is projected to be $136 million to $136.5 million, or $2.40 per diluted share. This is an increase from our prior guidance of $131.5 million to $132.5 million, or $2.32 to $2.33 per diluted share. EPS is based on an estimate of 60.3 million weighted average diluted shares outstanding, down from our estimate last quarter due in part to the buybacks we executed during Q2.

As a reminder, this share count includes a full year of dilution associated with our outstanding convertible notes on an if-converted basis of 9.125 million shares across two issuances. We currently project our non-GAAP tax rate for 2025 to remain at 21% under current tax rules. We expect full-year 2025 stock-based compensation expense of $37 million to $38 million. In closing, I'm pleased with the broad-based momentum that we've seen so far this year. We believe that we're well-positioned to deliver continued revenue growth and profitability in the second half while investing to expand our long-term growth opportunities. With that, operator, please open the call for Q&A.

Operator: Thank you. If your question has been answered and you wish to remove yourself from the queue, please press 11 again. Our first question comes from Matt Bullock with Bank of America. Your line is open.

Matt Bullock: Awesome. Thanks. This is Matt Bullock on for CO G K. Thanks for taking the question. I wanted to drill down a little bit more onto the growth levers here. Can you just help us understand what's driving the sustainability of the commercial, Internet, and energy hub? It feels like we've been chugging along at 25% plus for some time now, particularly in a choppy software demand environment. So help me understand what's driving the success there and how sustainable that 25% growth rate is for those elements of the business. Thanks.

Steve Trundle: Hey, Matt. This is Steve speaking. Yeah. So there are really three different areas. I'm gonna touch on each one. I'll start with energy. In the energy category, there's sort of a secular trend underway where the combination of massive build-out of AI data centers, with some reshoring of manufacturing underway now, is just driving a ton of demand and a need for capacity amongst our large utility customers. And EnergyHub is benefiting from that secular trend. At the same time, they're expanding the range of devices that we and the range of the derm solution we bring to market. So that appears to be a pretty durable trend at the moment, and that's helped us there.

On the commercial side, it's two things, really. It's us finishing the build-out of the commercial platform. You've seen us do some of that organically, some of it inorganically. The most recent inorganic move was the acquisition of Check and our expansion of our remote video monitoring solution. But it's also, at some level, driven by the unfortunate events we see in the news from time to time. In the last couple of weeks, certainly remind us of the need for commercial customers to continue to focus on security and upgrading the things they do to protect both their customers and their employees. So we think that's probably gonna continue to be healthy.

There's also a technology trend there that is moving a lot of the tech from on-prem to the cloud, and we're a beneficiary of that. Then on the international side, I would say the thing driving growth there is more, you know, still much earlier days than the North American market, and then our team doing a lot of spade work market by market. Developing relationships with service providers, our tech team working through the nuances of what's needed for each market and bringing people online and then conditioning them to go sell a comprehensive smart security solution, as opposed to some of the legacy stuff that they're more familiar with.

So those are the three areas, and each one has a little story, but we feel pretty good. You're right that growth rates have held on an aggregate basis. And as a result of that, it's a component of SaaS, they're becoming more meaningful.

Matt Bullock: Super helpful. And then just one quick follow-up if I could. Are all three of those businesses growing around 25% or is there an outlier driving the growth there of consolidated 25% growth? And given all those tailwinds you just outlined, is there any consideration of accelerating investments in those areas? Or is it really steady as we go in terms of how you're allocating capital?

Steve Trundle: Right. So the combination is sort of at that 25% growth rate. The individual components are, I would say, plus or minus 500 bps on that is sort of the range I'd say we see. So one or two a little above, one maybe a little below. But right in that range. In terms of the way we think about investments and can we accelerate their growth, we run sort of with the consolidated number that is our baseline planning tool, and then we make decisions incrementally or individually around each growth area based on what we're seeing with their sort of growth potential and what type of investment or burn, in some cases, we think makes sense.

So if we see further opportunities to scale up investment there, then I think we will. We sort of lock in on 25, but at the moment, we're already beginning to examine and evaluate that decision for '26. And we may see opportunities to, in a couple of cases, further extend their growth with additional investment.

Matt Bullock: Really helpful. Thanks so much.

Operator: One moment for our next question. Our next question comes from Adam Tindle with Raymond James. Your line is open.

Adam Tindle: Okay. Thanks. Good afternoon. Steve, I just wanted to maybe start with a very high-level question. I've got a more tactical one for Kevin after this. But given we're celebrating sort of the ten-year anniversary on this call and you talked about investors who have stuck with you during that time, might be an appropriate forum for investors thinking about the next ten years. For you to maybe just touch at a high level as you sort of think about that. How would you describe your vision for the investors today signing up for the next ten years?

Steve Trundle: Well, fortunately, I think the base vision or the base mission of a cloud-connected sensor in every property in the world is still holding up. That's still a lofty goal for us to shoot for. There are lots of ways we can get there. We have to find ways to get there profitably, you know, and but I expect that hopefully, we'll be able to look back ten years from now and say that, you know, and be sort of as enthusiastic about the prior ten years as we are sort of now. I would say that we're probably a little bit more set in some tracks that should continue for the next decade.

So if you go back ten years, we really were a single line of business. Had a nice business, but didn't have the diversity of revenues that we enjoy today, didn't have the knowledge and experience with inorganic activity, didn't have the balance sheet. So at this point, I think our markets are probably a little more defined. We're commercial and residential security and energy, and I don't see us dramatically sort of shifting out of those tracks. But I think that we're in just sort of a better-scaled position to further build those out over the next decade.

Adam Tindle: Got it. That's helpful. And maybe just to follow-up, Kevin. Obviously, hardware is strong. It sounds like you're kind of eyes wide open that there may have been a little bit of pull-forward demand from some of the service providers. Kind of a two-part question on this. The first one would be, you know, as we think about modeling out hardware for the rest of the year, we would typically expect Q3 to be a little bit better than Q4 just on weather, but I wonder if that pull-forward dynamic makes the split between Q3 and Q4 hardware revenue a little bit different this year.

And then the second part would be, you know, I know you're not guiding to 2026, but just conceptually, you know, we're gonna have to model that. And as we think about 2026, you know, you obviously are covered through year-end, as you mentioned, wisely. But, you know, once that kind of coverage rolls off, how do the economics change as we kind of think beyond year-end?

Kevin Bradley: Yeah. Sure. Hey, Adam. So based on our guide, you know, you can see we're implying somewhere between $150 million and $150 million of hardware revenue in the second half. I think that's likely to be mostly ratably split between Q3 and Q4. If you were to divide that by two, I'd probably add a couple million dollars above that average for Q3 and then put the residual on Q4. So it's still a little bit of a skew towards Q3, but maybe a little bit less than historical seasonality suggests. Think as we look forward to 2026, you know, there's the potential for higher tariffs if the framework deals get codified into HTS codes.

Putting that aside, I think what you'd do is you'd probably say, hey. Alarm.com Holdings, Inc. talked about rolling through $7.5 million of higher hardware revenue in the second half of the year related to the baseline tariffs. And if you annualize that, it'd probably be, you know, growth in 2026 of about $7.5 million on top of what we guided to for 2025. And assume that besides that, you know, demand and sales are probably roughly equal to what they had been in 2025. So probably somewhere between $5 million and $10 million higher for 2026 than now.

Adam Tindle: Got it. Just real quick to wrap a bow on that. You in your prepared remarks talked about how the hardware and the profit dollars that you get from that help to cover the cost of acquiring a subscriber. And I just wonder if you're, you know, kind of thinking about the framework and the current differences in the economics in the hardware business. Are there things that you might think about differently from a business model going forward, perhaps, you know, maybe it doesn't make sense to acquire as many subs, for example, just how you're thinking about that impacts the overall business model. Thanks.

Kevin Bradley: I don't think it's changing really the way that we're thinking about that. I think if we have tariffs come through and it's pure pass-through, we're gonna have roughly the same amount of gross profit from hardware available to us, we think, next year than this year. I suspect that we'll probably be viewing the way that we budget sales and marketing like we typically do based on that. There's not I don't think we see sweeping structural changes to gross profit contribution from hardware. And so, you know, we'll approach revenue planning and sales and marketing budgeting I think, much like we do historically.

Adam Tindle: Got it. Thank you very much.

Operator: Again, ladies and gentlemen, if you have a question or a comment, please press 11. Our next question comes from Samad Samana with Jefferies. Your line is open.

Billy Fitzsimmons: Hey, guys. This is Billy Fitzsimmons on for Samad. Maybe I'll ask this. We're midway through the year, and it's been a busy week for software earnings. And hearing very different narratives from different companies. Some are citing a weakening consumer, slowdowns, and other names are citing strength and improvement for the back half. So can you just level set for us what assumptions and considerations went into the back half guide? Just remind us what you're thinking about around macro deal volume, top of funnel renewals, and kind of the visibility over the next couple of quarters?

Steve Trundle: Sure, Billy. Yes, I guess we don't anticipate or model a significant change in the macro in the back half of the year. Our experience has been, you know, macros haven't been perfect for the first half but have not been horrible. And part of that is we're a little different probably than a lot of the other companies in that we're engaged in, you know, a business that's a visceral need that many people have. I mean, it's security. And whether you're in a good economy or maybe a weaker economy, people in both cases feel like it's a must-have type of service.

And, therefore, we tend not to have quite as much volatility in our performance when there are macro-level shifts. I'd say the macro backdrop, the one thing we watch very carefully that is still a backdrop to the business is new home sales. And, you know, we've seen that metric be weak since February 2023. Haven't seen a dramatic change there. Lately, as new home sales pick up, then we would expect to see two things really occur, and they sort of offset. One, you would see higher demand. The creation of more new subscribers as they move into a home and they begin to protect it. This is on the residential side.

And then to offset that some, you would see a bit lower revenue retention as people move and sometimes cancel a service when they're no longer occupying their home. So that's an important macro metric, but generally, we think the outlook, our service providers are doing pretty well. The outlook for the second half is, in our view, about the same as the first half.

Billy Fitzsimmons: Thanks very much, guys. Appreciate it.

Operator: Moment for our next question. Our next question comes from Saket Kalia with Barclays. Your line is open.

Alyssa Lee: Hi, guys. This is Alyssa Lee on for Saket at Barclays. Thank you for taking my question. Kevin, I think you touched on this briefly, but was wondering if you could give us any color on retention rates for the quarter and then maybe for the back half of the year. How should we think about the puts and takes here under different scenarios of the housing market? And maybe as a follow-up after that, what does retention look like here for commercial versus residential for the quarter? Thank you.

Kevin Bradley: Sure. Thanks for the question. Yeah. As we noted after our call last quarter, the retention rate for the consolidated company was inching towards 95%. It rounded actually up to 95%. It was 94.7. We, at the time, noted that we didn't anticipate that perpetuating for each of the rest of the quarters for this year. And that we thought it would actually return back down towards our historical range. That, for the most part, played out. We rounded to 94% during the second quarter. It was actually 94.1, so it came down about 60 basis points.

That's still at the high end or slightly above our historical range that we've seen, so a little bit better than we had actually anticipated. And for Q3 and Q4, you know, what we're expecting is that'll kind of be hovering around that same area, somewhere between 93.7% and 94% is how we're thinking about it. The things that could shift that from a macro perspective are things that Steve touched on in the prior question. Obviously, if the activation rates fell and the housing markets were somehow seized up more than it is now, that probably leads to higher retention than what we're modeling, and vice versa.

They'll probably roughly balance each other out from a revenue perspective over those two quarters, but those would be the puts and takes.

Alyssa Lee: Perfect. Thank you so much. Very helpful.

Operator: Again, ladies and gentlemen, if you have a question or a comment at this time, please press 11. Our next question comes from Jack Vander Aarde with Maxim Group. Your line is open.

Jack Vander Aarde: Okay. Great. Great results, guys, and I appreciate the detailed update. Steve, touching on the core North America residential business, you mentioned new home builds and sales as those pick up eventually. You know, it could drive a pickup in new account activations. Maybe a near-term headwind on retention rates. But just to pick your brain, do you see home sales? Do you see an environment where home sales do end up picking up again in 2026? Probably gonna be very sensitive to the rate discussion. But is that sort of a fair assumption that you guys are thinking about? And then just also quite curious, how many Alarm.com Holdings, Inc. residential customers own multiple Alarm Connected Residential properties?

Steve Trundle: Well, let me start with the first one, just macro on the housing market. I mean, yeah, we're probably all watching the healthy political debate about, you know, what exactly the Fed should be doing, what should be happening to interest rates going forward. The outcome there might affect what we see with home sales. I think, you know, it's pretty early, but if I were reading the tea leaves, I feel like in talking to our service providers, particularly those that are working with builders, is they're probably feeling a little more positive, you know, as of now in August about the next six months than they were in January about those six months.

It just feels like there's a couple of things going on, perhaps a bit of pent-up demand. And then people that have been on the sidelines and afraid. And I think that a lot of people are just sort of getting used to the higher interest rate environment now, accepting it, and beginning to make their plans around the current set of metrics. So, you know, folks are seemingly a tad more, not dramatically more, but just slightly more positive about the next, you know, anyway, six to nine months. And the second question was, I think you asked, how many or what percentage or do many of our subscribers have multiple properties? Is that correct?

Jack Vander Aarde: That's right. That's right. Yeah.

Steve Trundle: Yeah. That's always been a real source of strength for us. Our subscribers that do have multiple properties, both on the residential side and especially on the small business side. And so do I know the exact percentage? I would imagine in the commercial world that it's a pretty high percentage of subscribers. It's, you know, I would be guessing, but I would expect that it would be, you know, north of a third or commercial accounts that are affiliated with other accounts. On the residential side, it would be well less than that, but still meaningful. People that have second homes sometimes have multiple rental properties. It is a differentiating capability.

It requires more of a back end to provide good service across properties. So it is a fairly high percentage of subscribers. I just don't know the exact percentage.

Jack Vander Aarde: That's very helpful color. I appreciate that, Steve. And then maybe just a follow-up for Kevin. You mentioned in June, you rolled out a 10% price increase on the hardware. Have you thought about or are you actively thinking about potential general price hikes on the base month ARPU rate on the residential or commercial SaaS service side of the business?

Kevin Bradley: Yeah. Hey, Jack. One slight clarification. So we passed through the 10% most of the 10% cost of the tariffs, which given our gross margin profile wind up being about 7.5% in terms of pricing to service providers. At this point, we don't have any general expectations whether in the second half of this year or for next year, to be visiting broad-based service price increases. That's not currently part of our planning.

Jack Vander Aarde: Not okay. Not at this moment. We yeah. Go ahead.

Kevin Bradley: And I appreciate the clarification on the gross margin or the cost of the tariffs pass-through on the hardware there. And then maybe just internationally, which countries or regions are the largest installed base of Alarm.com Holdings, Inc. customers? And are there any particular regions that are growing faster than others more so now than that might just jump out at you?

Steve Trundle: You said countries or states, Jack?

Jack Vander Aarde: Countries and regions outside of the US.

Steve Trundle: Oh, outside of the US? Yeah. I mean, this year so far, LATAM has been a faster-growing region or area than most. And then in the Middle East as well, we've seen some growth and particularly very fast adoption of the remote video monitoring capability that we recently brought to market. So those are two areas where we're probably seeing a little more growth than what we expect on the international side.

Jack Vander Aarde: Okay. Great. I appreciate the color. I'll hop back in the queue.

Operator: Again, ladies and gentlemen, if you have a question or a comment at this time, please press 11. And I'm not showing any further questions at this time. And as such, this does conclude today's presentation. We thank you for your participation. You may now disconnect, and have a wonderful day.