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DATE

Tuesday, March 24, 2026 at 8 a.m. ET

CALL PARTICIPANTS

  • Chief Executive Officer — Jian He
  • Chief Financial Officer — Suhai Ji
  • Investor Relations — Serena Huang

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TAKEAWAYS

  • Total Revenue -- $63 million for the quarter, representing a 9% increase year over year, marking a return to positive top line growth.
  • Gross Profit -- $39 million for the quarter, up 16% year over year, driven by proprietary product lines and bespoke offerings.
  • Gross Margin -- 63% for the quarter, improved from 59% year over year, attributed primarily to higher-margin offerings including on-demand apparel.
  • Operating Expenses -- $36 million for the quarter, up 8% year over year; fulfillment expenses of $4 million (+7%), selling and marketing $26 million (+15%), general and administrative $5 million (−15%).
  • Net Income -- $3.3 million for the quarter, a record since 2022, compared to $0.5 million in the same quarter last year.
  • Full-Year Revenue -- $224 million, down 12% as the company prioritized profitability in earlier quarters, with declines moderating through the year and Q4 growth resuming.
  • Full-Year Gross Margin -- 65%, the company's highest since going public in 2013, supported by proprietary product expansion.
  • Branded Apparel Growth -- Over 143% growth in 2025 versus prior year; branded apparel represented 17% of total revenue, up from 6% in 2024.
  • Operating Cash Flow -- $6.2 million positive for the year; details to be included in the upcoming 20-F filing.
  • Workforce Optimization -- 58% reduction since 2023, credited to end-to-end AI automation that improved operational efficiency and margin.
  • Insider and Director Ownership -- Approximately 70% of shares held by insiders and directors, with a public float of 30% and a share base of roughly 18 million ADS.
  • Strategic Direction -- Commitment to a consumer lifestyle positioning, reinforced through a brand matrix strategy and proprietary apparel brands aimed at women aged 30 and above.
  • Guidance Outlook -- Management expressed confidence in delivering revenue and profit growth in 2026 but indicated formal guidance would follow after the first quarter.

SUMMARY

The company reported its return to quarterly revenue growth following prior declines, alongside all-time record net income for both the quarter and full year. Management highlighted that branded apparel lines experienced rapid expansion in both sales and share of total revenue. Workforce reductions achieved through AI-driven automation materially contributed to margin improvement and cash flow generation. Branded apparel was specifically described as positioned to command higher pricing due to its focus on differentiated, emotional customer needs. Company leadership conveyed that the positive momentum has positioned the business for continued transformation and potential further performance improvements.

  • Gross margin set a new record for the company, attributed to proprietary products.
  • Operating expenses as a percentage of revenue remained stable, despite shifts in major subcategories.
  • Management confirmed a strategic shift from functional to lifestyle and emotionally resonant product offerings.
  • Insider and director ownership was flagged as notably high, at roughly 70%, limiting the public float.

INDUSTRY GLOSSARY

  • ADS (American Depositary Share): A U.S.-traded equity share representing multiple underlying shares of a foreign corporation, used to facilitate trading on American exchanges.
  • Brand Matrix Strategy: The introduction and marketing of multiple, distinct proprietary brands targeting specific consumer segments or use occasions to enhance market reach and pricing power.

Full Conference Call Transcript

Jian He; and the CFO, Mr. Suhai Ji. Mr. He will provide an overview of the company's strategies and highlights, followed by Mr. Ji, who will go over its financial results. Following our prepared remarks, we will open the call to questions. Before we proceed, please note that today's discussion may contain forward-looking statements made under the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially from the company's current expectations. To understand the factors that could cause results to materially differ from those in forward-looking statements, please refer to the company's Form 20-F filed with the SEC.

The company does not assume any obligation to update any forward-looking statements, except as required under applicable law. Please also note that LightInTheBox earnings press release and this conference call include the discussions of unaudited GAAP financial measures as well as unaudited non-GAAP financial measures. Please refer to the company's earnings press release, which contains a reconciliation of the unaudited non-GAAP measures to the unaudited GAAP measures. Now I'd like to turn the call over to LightInTheBox CEO, Mr. He. Please go ahead.

Jian He: Good morning, and good evening, everyone. Thank you for joining LightInTheBox's Fourth Quarter and Full Year 2025 Earnings Call. We are pleased to report excellent results for the fourth quarter and full year 2025, marking a key milestone in our transformation into a global consumer lifestyle company. In 2025, we delivered consecutive profitable quarters with record quarterly profit in Q4 and a remarkable full year turnaround. Despite a challenging e-commerce environment, we regained positive year-over-year revenue growth in fourth quarter, up 9%, while achieving a record net income of $3.3 million for the quarter and $8.3 million for the year. Our strategy of evolving the LightInTheBox online platform into a consumer lifestyle company is clearly working.

By capturing consumer preferences and sentiment, we offer differentiated products that drive consumer engagement through deep emotional resonance. The LightInTheBox online platform now focuses on festivals, holidays, and special occasions, offering highly customized, non-standard products that address consumers' sentimental and lifestyle requirements rather than purely functional needs, thus allowing us to command premium pricing. To further complement and strengthen our positioning as a consumer lifestyle company, we also adopted a brand matrix strategy by launching three proprietary apparel brands successively since 2024 in women's fashion, golf apparel and light party dress.

These brands build around the social attributes of women aged 30 and above, delivering emotional value and a more relaxed, enjoyable lifestyle experience across scenarios such as vacations, social golf, and parties. Together, the LightInTheBox online business and the new brands create powerful synergies, tugging on heartstrings and forging emotional connections with our core customers. Such two-pronged unified approach towards consumer lifestyle positioning has yielded great results. In 2025, our branded apparel business grew over 143% and already accounted for 17% of total revenue, up from just 6% in 2024 helped by higher pricing power and the growth of our branded apparel business.

We achieved a full-year gross margin of 65% in 2025, the highest level since becoming a public company in 2013, along with positive operating cash flow of $6.2 million. In addition, we have fully embraced AI to capture the real-time marketing trends and drive operational efficiency across all aspects of our business, such as product design, photographic style, marketing channels and customer service. End to end AI automation has contributed to a workforce optimization of 58% since 2023, thus further improving our profit margin and financial results. 2025 was indeed a milestone in our history as a public company, as we navigated through challenging and intense competitive e-commerce environment, executed a business turnaround and return to profitability.

Looking ahead to 2026, we remain committed in our continued transformation to becoming a global consumer lifestyle company and are confident in our ability to deliver overall revenue and profit growth. With that, I will now hand the call over to Suhai to go through our financial results.

Suhai Ji: Thank you, Mr. He. Good morning and good evening, everyone. Before we go over our financials, please note that unless otherwise stated, all figures are presented in U.S. dollars. As our CEO mentioned in his remarks, indeed, we delivered excellent financial results last year. In the fourth quarter, our total revenues were $63 million, up 9% year-over-year. Compared to the year-over-year decrease in previous quarters, this marked our renewed top line growth as we have successfully engineered a business turnaround, not only on profit, but also on revenue. The fourth quarter gross profit was $39 million, up 16% year-over-year. Gross margin improved to 63% this quarter from 59% year-over-year.

This is largely driven by our higher-margin proprietary product lines and bespoke offerings like French on-demand apparel. Total operating expenses in the fourth quarter increased 8% year-over-year to $36 million, of which fulfillment expenses increased by 7% to $4 million, reflecting the growth in top line revenues. Selling and Marketing expenses increased by 15% to $26 million, while General and Administrative expenses decreased by 15% to $5 million. Total operating expenses as a percentage of revenue remained roughly unchanged at 57%.

Largely due to the top line revenue increase and gross margin expansion, our net income in the fourth quarter reached $3.3 million compared to just $0.5 million in the same quarter last year, marking a record quarterly profit since 2022. Moving on to full year 2025 results. Total revenues decreased 12% year-over-year to $224 million, mainly due to our pivot to focus on profitability with declines moderating significantly from the first quarter of 2025 to the third quarter and the fourth quarter regaining positive growth. The full year gross profit was $146 million, down 5% year-over-year. However, gross margin increased to 65% from 60% year-over-year, which was at the highest level since we became a public company in 2013.

This is mainly driven by the successful introduction of higher-margin proprietary product lines. Total operating expenses in 2025 decreased by 11% year-over-year to $138 million, of which fulfillment expenses decreased by 12% to $17 million. Selling and Marketing expenses decreased by 8% to $103 million and General and Administrative expenses decreased by 24% to $20 million. Total operating expenses as a percentage of revenue remained roughly unchanged at 61%. Largely due to gross margin expansion and enhanced operation efficiency, we achieved a net income of $8.3 million in 2025 compared with a loss of $2.5 million in 2024, showcasing a remarkable profitability turnaround. In addition, we generated a positive operating cash flow of $6.2 million in 2025.

The details of cash flow statements can be found in our 20-F, which will be filed in the next week or so. Overall, we had a remarkable turnaround year in 2025, and the financial results last year provide us with tremendous momentum and confidence going into 2026, which we believe will be another successful record-setting year. So this concludes my remarks. We are now open for questions. Operator, please continue.

Operator: [Operator Instructions] Your first question comes from Joe Ramelli with Ramelli Asset Management.

Joe Ramelli: A couple of questions. One is, do you expect this next year to be a growth year? And then I'll ask a second question.

Suhai Ji: Joe, thanks for the question. Yes, next year, we remain quite confident that we will deliver another year of growth, not only on profit, but also on revenue. We have not officially given the guidance yet, but we are deliberate that until probably the first quarter.

Joe Ramelli: Great. And then my second question is, can you describe your shareholder base? What percentage do insiders hold? And are there any other large investors?

Suhai Ji: Yes. I think together, insiders and the directors hold roughly 70%. So only 30% roughly is in the public float. And the total share base is roughly 18 million ADS. Each ADS is about 12 common shares.

Joe Ramelli: Great turnaround story. Pretty amazing job.

Operator: [Operator Instructions] There are no further questions at this time. I'll now hand back for closing remarks.

Serena Huang: Okay. Thank you once again for joining us today. If you have further questions, please feel free to contact LightInTheBox Investor Relations through the contact information provided on our website. Have a great day.

Operator: That does conclude our conference for today. Thank you for participating. You may now disconnect.