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Improving Tax Volumes and Ecosystem Gains Lift Intuit's Quarter

By Asit Sharma – May 26, 2017 at 1:50PM

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The small-business and tax software provider overcame a slow start to the 2017 tax season to finish the fiscal third quarter with progress on many fronts.

Stabilizing tax revenue as well as healthy expansion in the QuickBooks Online ecosystem helped Intuit Inc. (INTU -0.85%) post brisk revenue improvement in the fiscal third quarter of 2017. In the company's earnings report, released Tuesday, management also felt confident enough to raise revenue and earnings guidance heading into the final quarter of the year. What's driving the momentum? In two words, burgeoning subscribers.

Intuit results: The raw numbers


Q3 2017

Q3 2016

Year-Over-Year Change


$2.54 billion

$2.30 billion


Net income

$0.96 billion

$1.02 billion


Diluted earnings per share




Data source: Intuit 8-K filing. 

What happened with Intuit this quarter?

  • Overcoming a weak opening of the 2017 U.S. tax season, Intuit was able to post a 10% gain in consumer tax revenue. During the prior sequential quarter, a lag in e-filed U.S. tax returns crimped volumes of the company's flagship tax product, TurboTax. However, as management relayed in an update in late April, filings recovered enough for TurboTax to post unit growth of 2% this tax season.

  • Total QuickBooks Online (QBO) users grew to 2.2 million subscribers. This marked a 59% leap over the prior year. While this number is impressive, it comes on the heels of a 49% subscriber increase in the second quarter of 2017 and a 41% subscriber gain in the first quarter. As the company continues to push its online small-business ecosystem, centered around QBO, the pace of subscriber additions isn't maturing yet -- it's accelerating. 

  • Non-U.S. QBO subscribers expanded year over year by 70% to 433,000 subscribers, after posting a 61% gain in the second quarter.

  • Perhaps the most eye-opening growth was charted by QuickBooks Self-Employed, which doubled its user base in just one sequential quarter, reaching 360,000 subscribers versus the 180,000 recorded in the second quarter of 2017.

  • Part of this growth came courtesy of the TurboTax Self-Employed tax product. TurboTax Self-Employed has contributed over 160,000 customers to QuickBooks Self-Employed so far this year. On the company's earnings conference call, CEO Brad Smith revealed that 4 million TurboTax customers are self-employed tax filers. This provides a significant base of potential future customers for QuickBooks Self-Employed -- a tangible long-term revenue opportunity.

  • The third quarter, which covers the peak of tax season, traditionally generates most of Intuit's profit and operating cash flow each year. In the third quarter of 2017, Intuit produced its entire year-to-date profit of $947 million and substantially all of its year-to-date free cash flow of $1.7 billion. The organization used some of this excess cash to reduce debt by $650 million during the quarter, leaving $500 million in borrowings on the balance sheet.

  • The company repurchased $88 million worth of Intuit shares during the quarter, and also paid dividends in the amount of $88 million. Intuit has $1.9 billion remaining on its current share repurchase authorization. 

Two young males smiling inside their coffee shop business.

Intuit is enjoying a rapid uptake of its QuickBooks Self-Employed software. Image source: Getty Images.

What management had to say

Smith elaborated on Intuit's small-business ecosystem strategy during the earnings conference call on Tuesday. While QBO stand-alone offerings such as QuickBooks Self-Employed are enjoying rapid growth, success is still predicated on international expansion of QBO online subscriptions:

Our momentum in QBO subscriber growth is driving top line revenue with online ecosystem revenue growing 30% again this quarter, at the high end of our 25% to 30% target range. We expect online accounting to be the primary driver of online ecosystem revenue for the foreseeable future as we prioritize feeding the global market with QuickBooks Online.

Add-on services such as payroll and payments, the blade to the QBO razor, certainly remain important and they'll play an increasingly larger role in later chapters, but our strategic priority at this time is getting more QBO razors in the market. This playbook should sound familiar because it served us well for decades in the QuickBooks Desktop franchises.

Moving forward

Taking into account the third quarter's strong showing, Intuit raised full-year guidance for QBO subscriber additions. Management now expects QBO subscribers to reach 2.3 million by the fiscal year-end. Given the software's recent expansion rate, this shouldn't be hard to achieve.

More significantly, the organization raised full-year revenue guidance from a 7%-9% growth range to a new band of 9%-10%. In dollar terms, the 2017 top line is now expected to land between $5.13 billion to $5.15 billion.

Following the revenue tweaks, Intuit has tightened the bottom of its diluted earnings-per-share range, from $3.47 to $3.55. The top of the projected EPS range remains at $3.57. With the uncertainty of tax season now in the rearview mirror, the odds will favor management delivering earnings fairly close to these benchmarks next quarter.

Asit Sharma has no position in any stocks mentioned. The Motley Fool owns shares of and recommends Intuit. The Motley Fool has a disclosure policy.

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