Zoom Video Communications (ZM 1.56%) reported powerful fiscal fourth-quarter and full-year 2021 results on Monday after the market close. In the quarter, which ended on Jan. 31, the videoconferencing specialist's business continued to get a brisk tailwind from the COVID-19 pandemic, which has driven a surge in the number of people working, learning, and socializing from home. 

Shares (which went public in April 2019) are up 8.4% in Monday's after-hours trading session, as of 5:46 p.m. EST. We can attribute the market's delight to quarterly revenue and earnings crushing the Wall Street consensus estimates, and fiscal Q1 2022 guidance for both the top and bottom lines also easily surpassing analysts' expectations.

Below is an overview of Zoom's quarter, along with its outlook for first-quarter and full-year 2022.

Computer screen divided into quadrants with a different person's face in each one.

Image source: Getty Images.

1. Revenue jumped 369%

Zoom's fourth-quarter sales soared 369% year over year to $882.5 million. This result sped by the $811.8 million analysts were expecting, and the company's guidance of $806 million to $811 million. Growth was driven by the addition of new customers and expansion of the services the company provides to existing customers.

For context, in the prior two quarters, Zoom's revenue surged 367% (Q3) and 355% (Q2) year over year. For the full fiscal year, revenue rocketed 326% year over year to $2.65 billion.

Here's a look at key customer metrics:

Customer Metric

Fiscal Q4 2021

Change YOY

Customers with more than 10 employees



Customers contributing revenue of more than $100,000 in trailing 12 months



Trailing-12-month dollar expansion rate for customers with more than 10 employees

Above 130% (for the 11th consecutive quarter) 


Data source: Zoom Video Communications. YOY = year over year.

2. Adjusted operating income soared 839%

In Q4, income from operations under generally accepted accounting principles (GAAP) was $256.1 million, up 2,327% year over year. Adjusted for one-time items, operating income came in at $360.9 million, up 839% from the year-ago period.

3. Adjusted EPS surged 713%

GAAP net income for the quarter was $260.4 million, or $0.87 per share, up from $15.3 million, or $0.05 per share, in the year-ago period. Adjusted net income for the quarter landed at $365.4 million, or $1.22 per share, up 713% from $0.15 per share in the fourth quarter of fiscal 2020. 

Wall Street had been looking for Q4 adjusted earnings per share (EPS) of $0.79, so the company easily beat the profit expectation. It also zoomed by its own guidance of $0.77 to $0.79. 

4. Operating cash flow rocketed 933%

In Q4, operating cash flow grew 993% year over year to $399.4 million. Free cash flow increased more than 14 times to $377.9 million.

The company ended the period with cash and cash equivalents of $4.24 billion.

5. Fiscal Q1 2022 revenue is expected to jump 175%

For fiscal Q1 2022, Zoom management guided for revenue between $900 million and $905 million, representing growth of 175% year over year at the midpoint. It also expects adjusted EPS of $0.95 to $0.97 in the quarter, representing growth of 380% year over year at the midpoint.

Going into the report, Wall Street had been modeling for fiscal Q1 2022 adjusted EPS of $0.72 on revenue of $804.8 million. So Zoom's outlook on both the top and bottom lines sailed by analysts' expectations.

For full-year fiscal 2022, management expects revenue of $3.76 billion to $3.78 billion, and adjusted EPS of $3.59 to $3.65. At the midpoints, this outlook represents year-over-year revenue and adjusted EPS growth of about 42% and 8.4%, respectively.

Another fantastic quarter 

Zoom turned in fantastic Q4 results, which capped off a powerful fiscal-year 2021.