By now, most people are aware of the Keystone Kops routine played out during Nokia's
- Poor planning: Scheduling the Lumia 900 coming-out party on Easter Sunday -- Easter Sunday!!!! -- guaranteed a smaller-than-optimal turnout.
- Poor product testing : After accusing other smartphone makers of foisting unproven handsets onto unwitting customers, a "software glitch" rendered Nokia's Internet-capable phone incapable of connecting with the Internet. Not only was this embarrassing; it was also expensive. Nokia offered the phones for free to anyone buying one before April 22 -- even if the phone was problem-free.
- Poor financial news : Nokia released an earnings warning three days after the Lumia's debut that the company's first-quarter outlook looked grim. Its bread-and-butter feature-phone business in India, the Middle East, Africa, and China was being encroached upon by cheaper smartphones running Android.
Woulda, shoulda, coulda ...
Could Nokia have avoided all those troubles by choosing a different OS to go with, after the company found its homegrown Symbian platform to be wanting as a smartphone operating system? Rather than Google's
Should it have gone with Android? After all, smartphones made by Samsung, LG, Huawei, and Motorola that run the Android OS together have grabbed more than half of the world's smartphone OS market share by the end of 2011, according to market research firm Gartner. Apple's
So why Windows Phone?
As for why Nokia chose to go with the mobile OS that it did, we have to go back to February 2011 and listen in on a joint Nokia-Microsoft press conference, where Nokia CEO Stephen Elop announced the companies' cooperative venture to the world.
Why Windows Phone? "It gives us the opportunity to lead," Elop said. "It gives us a faster path to the United States marketplace."
Elop then said that Nokia assessed three options: MeeGo (a Linux-based open-source OS, now unsupported) along with its own Symbian OS, Android, and Microsoft.
"We absolutely spent time with our colleagues at Google," he said. Even though Elop admitted that Android is "moving very quickly" and "gaining share," he was concerned that the Nokia handsets would become just another Android-running phone. "Our fundamental belief is we would have difficulty differentiating," he said. "The commoditization risk was very high."
Earlier, though, in an interview with All Things D's Ina Fried, Elop admitted that Android was ahead of Windows Phone: "Android is growing very nicely; it has significant market share." He also said that "Nokia could bring to the Android ecosystem [a] very large number and would signal a very substantial shift in the dynamics of the mobile operating system market."
As for the Microsoft product: "Windows Phone is in its early formative states in terms of customer traction and so forth."
The line at the bottom
So it appears that the choice of Nokia's smartphone operating system may have been made not because of any technical advantage -- or even market-share advantage -- that the Windows Phone OS may have had over Android, but because the Finnish phone maker was just afraid of having its product become another undifferentiated Android-running mobile device in a vast sea of the same.
But Elop made those remarks more than a year ago, and the dynamics of the mobile marketplace have gone through some changes. Apple has been able to charge mobile carriers so heavily for its very popular iPhone that subsidies the carriers have to pay on the iPhone to lure customers into long-term contracts cut deeply into their profit margins.
So putting Nokia's recent marketing missteps aside, having a viable third mobile ecosystem around to put competitive pressure on Apple and the Android phone makers to keep their costs down could be incentive enough for the carriers to help Nokia get through its recent woes -- maybe even long enough so that people will stop asking the obvious question.
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