The 10-second takeaway
For the quarter ended June 30 (Q2), TeleTech Holdings missed estimates on revenues and met expectations on earnings per share.
Compared to the prior-year quarter, revenue was unchanged. Non-GAAP earnings per share grew. GAAP earnings per share grew significantly.
Gross margins expanded, operating margins shrank, net margins grew.
TeleTech Holdings chalked up revenue of $289.7 million. The seven analysts polled by S&P Capital IQ predicted a top line of $299.0 million on the same basis. GAAP reported sales were 0.3% higher than the prior-year quarter's $288.8 million.
Source: S&P Capital IQ. Quarterly periods. Dollar amounts in millions. Non-GAAP figures are normalized by S&P Capital IQ and may vary to maintain comparability with normalized estimates.
EPS came in at $0.35. The eight earnings estimates compiled by S&P Capital IQ forecast $0.35 per share. Non-GAAP EPS of $0.35 for Q2 were 13% higher than the prior-year quarter's $0.31 per share. GAAP EPS of $0.23 for Q2 were 130% higher than the prior-year quarter's $0.10 per share.
Source: S&P Capital IQ. Quarterly periods. Non-GAAP figures are normalized by S&P Capital IQ and may vary to maintain comparability with normalized estimates.
For the quarter, gross margin was 27.9%, 30 basis points better than the prior-year quarter. Operating margin was 8.1%, 10 basis points worse than the prior-year quarter. Net margin was 4.3%, 250 basis points better than the prior-year quarter. (Margins calculated in GAAP terms.)
Next quarter's average estimate for revenue is $311.5 million. On the bottom line, the average EPS estimate is $0.39.
Next year's average estimate for revenue is $1.23 billion. The average EPS estimate is $1.52.
The stock has a two-star rating (out of five) at Motley Fool CAPS, with 136 members out of 153 rating the stock outperform, and 17 members rating it underperform. Among 51 CAPS All-Star picks (recommendations by the highest-ranked CAPS members), 47 give TeleTech Holdings a green thumbs-up, and four give it a red thumbs-down.
Of Wall Street recommendations tracked by S&P Capital IQ, the average opinion on TeleTech Holdings is outperform, with an average price target of $26.00.
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Seth Jayson had no position in any company mentioned here at the time of publication. You can view his stock holdings here. He is co-advisor of Motley Fool Hidden Gems, which provides new small-cap ideas every month. The Motley Fool has no position in any of the stocks mentioned. Try any of our Foolish newsletter services free for 30 days. We Fools may not all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors. The Motley Fool has a disclosure policy.