Motley Fool One Terms and Conditions of Service

Welcome to Motley Fool One (“One”), The Motley Fool’s all-inclusive service.

This page sets forth the terms and conditions by which The Motley Fool, LLC (The Motley Fool, “Fool,” or “we”), grants you access to One. It supplements our standard terms and conditions of service, the Fool’s Rules, which are incorporated by reference. By accessing and using One, you agree to abide by these terms as well as the Fool’s Rules (including the binding arbitration and class action waiver detailed in section 10 of the Fool’s Rules).

1. Motley Fool One

One provides you with access to The Motley Fool’s Premium Services as well as other exclusive tools, features, and offerings for one annual fee. “Premium Services” is defined as all paid content and services published or produced by The Motley Fool, LLC. as of August 1st, 2016.

From time to time, we may change the features, offerings and Premium Services included in your One membership but we will provide you with advance notice of any material changes. You may terminate your membership at any time, pursuant to the terms of your subscription. 

As a One member you have access to Premium Services offered by our international subsidiaries. Your use of these services is subject to their term and conditions, as set forth on their respective sites. The Motley Fool cannot and does not guarantee that the advice and guidance of any service is compliant with the rules and regulations in any country other than one in which it is offered. We recommend that you seek guidance from a local investment professional to be sure your use is allowed.

All services and features provided by One are provided “AS IS.” The Fool assumes no responsibility for the timeliness or delivery of any content or the deletion or failure to store any personalized or customized settings.

2. The Personalized Guidance Made Available to some One members is provided Exclusively by Motley Fool Wealth Management, LLC, and a Third Party Provider. 

One provides members who subscribed prior to August 1st, 2016 with the opportunity to receive personalized investment advice and management from an affiliate of The Motley Fool, Motley Fool Wealth Management, LLC (“MFWM”), and in some cases telephone access to third party financial planning professionals. Both these service providers (together, the “Service Providers”) are registered investment advisors and as a condition of engaging either of these Service Providers, members who have access will first be required to accept their respective Form ADVs and terms of use. The Motley Fool is not acting as an investment advisor, financial planner or solicitor by making these services available as part of the One product. 

In an effort to provide a smoother and more integrated experience, we share certain information with these Service Providers. Specifically, we share with MFWM your name, screen name, email address and if necessary, your postal address. If you have access to a financial planner, those financial planning counselors will also have read-only access to the information you have previously provided to us. If you would prefer that the Service Providers not have access to your personal information, please do not use their services. 

The Motley Fool is not responsible for, or warrant the quality or usefulness of, any information or advice you receive from the Service Providers. We have no knowledge of the advice they provide to you and such advice may at times be inconsistent with the guidance published by one of our Premium Services.

3. Portfolio Services.

One gives you access to The Motley Fool’s real money portfolio services, including Million Dollar PortfolioMotley Fool ProMotley Fool Supernova, and other real money services in existence on August 1, 2016 (each a “Portfolio Service” and collectively, the “Portfolio Services”). The Portfolio Services are funded by The Motley Fool, and any realized gains or losses will belong to the Fool.

The Portfolio Services must complete their transactions within a specified period of time (see the individual Portfolio Service for the exact time frame) but in no event can an action be taken prior to alerting members. In other words, we will not act without first telling you.

If you’re new to any of the Portfolio Services, we encourage you to review the individual services and learn more about their methodologies and strategies before committing your own resources. Please just don’t mimic our actions. The Portfolio Services employ different strategies of varying degrees of risk, and you must determine what you can afford and tolerate in light of the risks involved.

4. Motley Fool One Everlasting Portfolio.

In addition to the various Portfolio Services, The Motley Fool maintains a real money portfolio exclusively for One members. The portfolio, which we’ve named, the Everlasting Portfolio, is funded by The Motley Fool on a quarterly basis and consequently, any realized gains or losses will belong to The Motley Fool. The Everlasting Portfolio will only contain long positions, and we plan on holding all positions for a minimum of 5 years from their initial purchase date. Special circumstances, like an acquisition or delisting, may require the sale of a position before 5 years have passed. When that happens, we will give guidance to all current members in advance of any action by the portfolio.

The Motley Fool strives to operate with the highest level of integrity and to treat everyone — our customers, employees and community — fairly. With that in mind, we’ve put in place guidelines for our trading in the Everlasting Portfolio. These rules are in addition to our standard trading rules. They include:

  • The Everlasting Portfolio is committed to making its transaction at the first available time compliant with our trading rules, but not less than 24 hours after the time the trade alert has been published.
  • If one of the Portfolio Services has issued an Intent or Alert to trade, One will refrain from issuing its trade alert in the security until the particular Portfolio Service has completed the trade.

Please note there may be occasions where One takes a position with respect to a security that is counter to that of another Fool Premium Service. Another affiliate of The Motley Fool provides investment products that may hold securities mentioned in our publications. Editorial personnel have no nonpublic knowledge of the affiliate's holdings, and the affiliate's personnel have no knowledge of any editorial content before it is published.

The Everlasting Portfolio bases its actions and forecasts on techniques, information and sources believed to be reliable in the past and cannot guarantee future accuracy and results. The Motley Fool is a company of investors writing for investors and as such, the writers (and/or the company) may own stocks mentioned by One. For more information about writer disclosure, as well as a list of places where you can view stocks our writers and analysts own, see our disclosure policy.

5. Disclaimer of Warranties and Liabilities.

By accessing or otherwise using any portion of One, you agree that The Motley Fool, its directors, officers, employees, agents, and contractors will not be liable for any investment decision made or action taken by you and others based on reliance on any information published or supplied by The Motley Fool or its Service Providers. Please remember that past results are not necessarily indicative of future performance.

Under no circumstances will The Motley Fool, its directors, officers, employees, contractors, or its agents be liable for direct, indirect, incidental, or any other type of damages resulting from your use or participation in any One content, service, or function, even if we have been advised of the possibility of such damages. This includes, but is not way limited to, loss or injury caused in whole or in part by our negligence or by matters beyond our control. This disclaimer of liability does not apply in New Jersey.

We know you’ve probably read this before, but it is important enough that it again bears repeating and putting in all-caps:

ALL INFORMATION PROVIDED OR MADE AVAILABLE THROUGH ONE IS PROVIDED “AS IS.” THE MOTLEY FOOL HEREBY DISCLAIMS ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO OUR WEBSITES, OUR SERVICES AND THOSE OF OUR SUPPLIERS, SPONSORED EVENTS, CONTENT, TOOLS, OR PRODUCTS, YOU EXPRESSLY AGREE THAT YOU WILL ASSUME THE ENTIRE RISK AS TO THE QUALITY AND THE PERFORMANCE OF OUR SERVICES AND THE ACCURACY AND COMPLETENESS OF THE CONTENT PROVIDED.

SOME STATES DO NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY AND THAT OF OUR THIRD-PARTY PROVIDERS WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. THIS DISCLAIMER OF WARRANTIES DOES NOT APPLY IN NEW JERSEY.

6. You Bear Responsibility for Your Financial and Investment Decisions.

While our purpose to help you become a better investor, your investment decisions rest squarely with you. You agree that you bear sole and complete responsibility for your investment and financial decisions. 

When taking action in the Everlasting Portfolio or the other Portfolio Services we do so as a responsible investor and not a speculator. That doesn’t mean our investments will always turn out to be winners. It means that we have done our best to do our homework and consider the inherent risks before pledging our money. We urge you to do the same.

7. One Is Intended for U.S. Residents Only.

One is aimed at individuals residing in the United States. The Motley Fool makes no representation that the materials provided, services offered, or actions taken are appropriate for users residing outside the United States, or are permitted under the laws of other jurisdictions. Without limiting the foregoing, the Service Providers of the personalized investment guidance made available through One, will only make their services available to United States residents and under certain circumstances, United States citizens living abroad. 

If you choose to access or use One from a location other than the United States, you do so at your own initiative and risk. You agree that you bear full responsibility for compliance with any applicable local laws.

8. Motley Fool One Membership Fee; Terminating Your Membership.

You are responsible for the applicable membership fee as set forth on this site. If you are currently a subscriber to one or more of our other Premium Services, you will receive a prorated credit for the remainder of your subscription to such Premium Services. Please note that the One fee gives you access to all Fool Premium Services. The fee does not include any charges you incur in accessing those Premium Services.

The Motley Fool reserves the right to increase One’s fees or institute new charges upon reasonable notice. Fees are due in advance. Unless otherwise explicitly noted at the time of ordering, your membership will automatically renew until you notify us of your decision to terminate your membership YOU ARE PROVIDING YOUR ELECTRONIC AUTHORIZATION FOR FUTURE CHARGES AGAINST YOUR CREDIT CARD ON FILE UNLESS YOU CANCEL. Accordingly, you agree that your One membership fee will be billed automatically at the beginning of each renewal period at the then-current rate to the credit card you used in your most recent transaction with us.

You may cancel your One membership at any time in the first 30 days by contacting Member Support. In the event of cancellation of your One membership, we will reactivate your membership to the individual Premium Service (or Premium Services) that you had prior to subscribing to One. By way of example only, if you previously subscribed to Motley Fool Stock Advisor prior to joining One, The Motley Fool will automatically reactivate your subscription to Stock Advisor upon your cancellation of your One membership. You will be billed at the member discounted rate in effect at the time of your cancellation. Please note that subscriptions will be reactivated in full (i.e., one year) and the reactivated Premium Service. Of course, you may cancel your subscription to any reactivated Premium Service by contacting Member Support.

From time-to-time, we offer full money back guarantees that extend beyond our standard first 30-days. Please note that any such promotions are available only to new, first time One members. If you previously subscribed to One, cancelled and subsequently subscribe again, you not receive a refund for any cancellations after the first 30 days for your membership.

9. Everything Else.

Please see the Fool’s Rules for more information on our rules and policies including our dispute resolution procedures. The Motley Fool may, in its sole discretion, terminate or suspend your access to all or part of One for any reason including a breach of these terms and conditions, the Fool’s Rules, or other incorporated agreements or guidelines by you.

We may change these terms at any time but will post a notice in advance on this website of any material changes. Your continued use of One and any Premium Service means that you accept any new or modified terms and conditions.

If you see something that you think is a violation of the Fool’s Rules or these terms and conditions, please notify us at FoolAlert@Fool.com.

Last updated February 22nd, 2017