Weave Communications(NYSE) WEAV

Weave Communications, Inc. helps small doctor offices talk to patients. Their software manages phone calls, text messages, and office schedules. This helps medical staff focus on treating their patients.

Tools for Better Care

• Patient Communication Stack: Unified inbox for phone calls and text messages that handles high call volumes; accounts for 90% of total revenue when combined with payments.
• Workflow Automation Tools: Software that manages appointment reminders, digital forms, and insurance verification for office staff.
• Weave Payments: Integrated system for processing credit card transactions at the office or via text message.
• AI Solutions: Digital assistants that handle routine patient questions and route phone calls automatically.
• Business Analytics: Tools that track missed appointments and unpaid bills to improve office efficiency.

Expanding the Health Tech Platform

• Acquired TrueLark in May 2025 to expand the capabilities of its software platform.
• Launched an omnichannel AI Receptionist in 2026 using Google Cloud technology to handle patient calls and texts.
• Introduced Weave Insurance Eligibility in 2025 to give dental offices real-time data on patient coverage.
• Expanded into specialty medical markets, which became the company's second-largest vertical by location count by June 30, 2026.

The Advantage of Direct Connections

Weave owns its entire telephony and communication stack to manage patient interactions directly. This vertical integration allows for high-accuracy automation across voice and text channels.

Financial Results in Focus

• Total revenue rose 16% year over year to $67.5 million for the three-month period ended June 30, 2026.
• Subscription and payment processing revenue reached $64.6 million in the second quarter of 2026.
• Net loss narrowed to $4.3 million in the three months ended June 30, 2026, compared to $8.7 million a year earlier.
• Adjusted EBITDA grew to $4.6 million in the quarter ended June 30, 2026, up from $1.1 million in the same period of 2025.
• Dollar-based net revenue retention was 92% as of June 30, 2026.

From Phones to AI

Weave has transitioned from a basic communication tool into an AI-powered platform for specialized healthcare practices. Its focus on automating administrative tasks helps small businesses manage patient lifecycles more efficiently.