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Palo Alto Networks (PANW -0.76%)
Q4 2021 Earnings Call
Aug 23, 2021, 4:30 p.m. ET


  • Prepared Remarks
  • Questions and Answers
  • Call Participants

Prepared Remarks:

Clay Bilby

Good day, and welcome, everyone, to Palo Alto Networks' fiscal fourth-quarter 2021 earnings conference call. I am Clay Bilby, head of Palo Alto Networks investor relations. Please note that this call is being recorded today, Monday, August 23, 2021, at 1:30 p.m. Pacific Time.

With me on today's call are Nikesh Arora, our chairman and chief executive officer; and Dipak Golechha, our chief financial officer. Our chief product officer, Lee Klarich will join us in the Q&A session following the prepared remarks. You can find the press release and information to supplement today's discussion on our website at investors.paloaltonetworks.com. While there, please click on the link for the Events and Presentations where you will find the investor presentation and supplemental information. In the course of today's conference call, we will make forward-looking statements and projections that involve risk and uncertainty that could cause actual results to differ materially from forward-looking statements made in this presentation.

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These forward-looking statements are based on our current beliefs and information available to management as of today. Risks, uncertainties, and other factors that could cause actual results to differ are identified in the safe harbor statements provided in our earnings presentation and in our SEC filings. Palo Alto Networks assumes no obligation to update the information provided on today's call. We will also discuss non-GAAP financial measures.

These non-GAAP financial measures are not prepared in accordance with GAAP, and should not be considered as a substitute for or superior to measures of financial performance prepared in accordance with GAAP. We have included tables, which provide reconciliations between non-GAAP and GAAP financial measures in the Appendix to the presentation and in our earnings release, which we have filed with the SEC. We have several upcoming events, including a Virtual Analyst Day on September 13, starting at 9:30 a.m. Pacific Time.

Nikesh Arora, our chairman and CEO, along with members of the executive team will provide an in-depth review of the company, including growth strategies, financial objectives, and capital allocation framework. Management is also scheduled to participate in upcoming virtual investor conferences in September posted by Citibank and Piper Sandler. And now, I will turn the call over to Nikesh.

Nikesh Arora -- Chairman and Chief Executive Officer

Good afternoon, everybody, and welcome to Palo Alto Networks' Q4 conference call. I'm trying something new today, so please bear with me. You just got an opportunity to see our ad campaign. You're the first people to see it.

We spent a lot of time working hard, trying to understand what our customers really want to see from us. And the constant drumbeat we've got from them is innovation at the forefront of cybersecurity. Our ad campaign called We've Got Next amplifies the innovation that our teams have been delivering, and our promise that we will be there with you as your partner. We've Got Next.

I look forward to seeing this ad be the drumbeat for all of our broadcast media and covering our many platforms over time as we go out in the public domain and keep sharing this with our customers. Moving on, as you all are well aware, we've had a series of cybersecurity events over the last quarter, against the backdrop where we've seen supply chain attacks where bad actors try to hack into core infrastructure pieces, which allows them access to enterprises or government systems. These vulnerabilities are being exploited by ransomware actors. The ransomware threat continues to rise.

Our Unit 42 team research shows that the average ransom demand in the first half of this year grew from 5.3 million, which is up 518% year over year. What these attacks are highlighting is the constant shortcomings of enterprises and of government infrastructure, continually spurring demand and consolidation as companies revalue their cybersecurity posture. It's against this backdrop that our platform approach is working. Three years ago at our Analyst Day, we set out the strategy of the company on three fundamental tenets.

One, that the network will transform with the introduction of the cloud. This is accelerated with the pandemic, with SASE and virtual firewalls leading the transformation. Not only that, we supplemented our firewall platform strategy with software capabilities like DLP, IoT, SaaS visibility, DNS security, and SD-WAN. Our second insight was the cloud is going to be big and it's here to stay.

We have now seven modules in our cloud security platform, which is being used by over 75 Fortune 100 companies. And our third insight was more AI and machine learning will be needed to support the automation of our security platforms and our security operating centers. Our Cortex platform validates that for us every single day. Underpinning this innovation strategy has been a flurry of product releases from Palo Alto Networks.

When I came to the company, we sat down and decided what we needed to do was to get our innovation and product strategy right. Something many cybersecurity companies have struggled to do is stay relevant. You can see from this slide, we've gone from 13 major releases to 29 this year, tripling our product release capability over three years. Of these 63-odd releases, 11 of these -- 64, sorry, 11 of these have been through acquisitions, the other 53 have been done through organic innovation in the company.

And this is not all. We're going to see a lot more innovation coming down the pipe as we unfold this year. We will tell you more about this on Analyst Day. Our rapid piece of innovation is also being validated by the industry.

If you look at this slide, the industry is recognized by two -- in two categories for leadership and cybersecurity. In FY '21, we were awarded six different accolades to validate that now we're leaders in six different categories. Our aspiration is to grow that category leadership over this year, and hopefully, get into double-digits by the end of this year. So, our pace of innovation is alive and it continues.

Breaking down into the three different platform pillars. Our network-driven pillar, which has been driven by SASE and virtual firewalls. I know at the beginning of the pandemic there was a huge debate, like how long does the work-from-home trend going to last? Well, all I can tell you is it's far from over, and this is going to become the norm. Hybrid work is about to become the norm, and SASE is going to lead that transformation.

In this environment, all applications are going to need access to every app from any location. Only Palo Networks can provide this comprehensive capability with our consistent network security across all our four platforms. We saw a phenomenal number of large deals in this category. One of our largest deals was with a bank in the JPAC region, where it was highly competitive.

And our customers spent over $10 million where Prisma Access was a cornerstone of that strategy. After a phenomenal amount of growth in our SASE product category, we've seen our customer count grow by 50%, and now it's almost 2,500 customers. Also, 25% of these customers are net new to Palo Alto Networks, which is great. Not only are our firewall customers buying products with Palo Alto Networks, but our many new product capabilities are allowing us to penetrate the customer base even further.

Beyond the initial demand received for Prisma Access in our SASE category, we've realized customers want more capability. We recently announced Autonomous Digital Endpoint Monitoring -- Experience Management, sorry, ADEM, which is fast becoming a standard. We've realized that bundling the ADEM capabilities or other capabilities in our Prisma Access allows us to uplift our Prisma Access deals over time by 25%. In addition to our SASE leadership, last quarter we introduced our fourth-generation hardware with high performance and attractively priced appliances.

The newly introduced PA-400, which is 10 times the performance of its predecessor, will expand our presence in the enterprise branch, SMB, and international markets. Most recently in our quarter, a U.S. convenience store chain that previously used us only in the corporate infrastructure deployed 400 -- PA-400 series to 2,300 stores. Also on the high end of our hardware strategy, we're beginning to start seeing refreshes.

This has been a trend that had been subdued, people were holding back, sweating their assets during the pandemic. And we realized, as the pandemic has eased up, as companies are starting to come back to work, they've seen volumes go up. They have not created more infrastructure. As a result, we're seeing customers who are coming back, even in a hybrid form, starting to do refreshes in the hardware category, which has led to the hardware growth we saw this quarter, which has also underpinned some of the network-driven growth, or network platform-driven growth for us at Palo Alto Networks.

And last but not the least, we continue to maintain a leadership position in our virtual firewalls. We recently launched our partnership with Google, powering their new Cloud IDS with our VM-Series. As you can see, continued acceleration of our software firewall business in its multiple form factors has allowed us to deliver approximately 47% of FWaaP billings in the quarter, where we even saw hardware growth accelerate. We finished our fiscal year '21 with our software firewall and Prisma SASE next-generation security ARR at $425 million.

As you will see, these numbers will add up to show that our NGS ARR for the quarter was north of 1,180. Moving to our cloud platform. As you know, we caught this trend early, investing three years ago in the cloud-native security opportunity. You might have all seen the flurry of activity from venture capitalists trying to flood this market with a lot more cloud security companies.

We're delighted that they're validating our strategy, but we think we're far ahead. A key measure we use for understanding how well our Prisma Cloud services are performing is the consumption of our Prisma Cloud service. In Q4, we had 2 million credits consumed. This consumption is broadening beyond our initial modules of cloud workload protection and CSPM.

We've launched IAM, and last modules, we already have seen adoption by north of 100 customers in a quarter. Over one-quarter of the global -- our Global 2000 customers are Prisma Cloud customers with total customers growing at 47%. We're also excited that with our Bridgecrew acquisition, we have seen increased adoption of Bridgecrew as customers shift left with cloud security. We're delighted with the results so far and the progress we're making in integrating Bridgecrew to Prisma Cloud, and we continue to see very large deals with Prisma Cloud.

Our top three customers in Prisma Cloud committed over $40 million to bookings this quarter. Our largest deal was $20 million in Prisma Cloud, with a customer expanding cloud workload protection and CSPM and adding Bridgecrew for the entire cloud platform. Including our marketplace, VM-Series and CN-Series, our Prisma Cloud business finished FY '21 with an ARR of $300 million. Moving on to Cortex.

In Cortex, we have 2,900 customers for our XDR Pro and XSOAR products, nearly doubling year over year. We booked our very first over $10 million follow-on transaction for Cortex in the pharma industry. Driven by the platform approach, our customers bought most of the platform. They want XDR.

They want network traffic analysis. They bought XSOAR. Today, we announced XDR 3.0. This expands our pioneering XDR service to cloud and identity-based threats, giving organizations a single console for holistic analysis.

Xpanse continues to innovate as a leader in the emerging attack surface management space, as well as delivering unique integrations with our Palo Alto portfolio. In Q4, we released Xpanse capability that enables unknown cloud assets to be discovered and brought under the management of Prisma Cloud. We finished FY '21 in Cortex NGS ARR of over $400 million. And last but not least, we're very excited about Unit 42.

Unit 42 is our capability where we can actually proactively support our customers. This is how we go from being a peacetime company that provides products to our customers to a wartime ally when we are there for them when they need us. We launched proactive capability last quarter in our Unit 42 team. Our business went up 11 times in Q4 for the proactive services capability.One of the key engagements we are experiencing is ransomware readiness.

We have 39 ransomware readiness assessments where we got engaged, and we have 300 more in the pipeline. Over time, we expect these service engagements to allow us to increase our product pull-through to our customers. You can see that our leadership signs where customers are integrating security and consolidating. As a company, we've continued to focus on getting more presence in our customers and getting larger deals with them.

I'm delighted to say, we had 18 customers signed transactions over $10 million in the quarter. We had our first customer that surpassed $100 million in their book business during the fiscal year as they standardized from Palo Alto Networks across the entire enterprise.And our millennium customers were up to 986 in Q4, approximately up 30% for the third quarter in a row. The strategy is showing in our financial results. You can see we saw revenue acceleration in Q4 to $1.2 billion.

You also saw that our billings went up to $1.8 billion -- $1.868 billion, up 34%, and our NGS billing of $1.18 billion was in excess of our guidance. Also delighted that our FY '21 performance for ClaiSec had an ARR of $734 million and revenue of $602 million. Going into FY '22, we're further aligned around our One Palo Alto Networks strategy where we see the benefits of being able to cross-sell our platform. Also, I'm very delighted to say we had our first $2 billion quarter ever.

I know you see the billings of $1.868 billion, but if you look at the difference between RPO and our revenue, we actually did more than $2 billion of booked business this quarter. It's kudos to our team out there in the field and our customers who trust us with their cybersecurity. During Q4, it is clear that we continue to see momentum in our business. We saw product revenue accelerated at Palo Alto Networks.

This is revenue, which we believe will sustain into Q1 because we are seeing the refresh come in, and we didn't ship everything that we saw in our product business in Q4. We're not able to. We've also seen phenomenal growth in our cross-platform adoption. You can see that customers -- 43% of our customers purchase all three of our platforms, 28% purchased two platforms, and 29% purchased one platform.

What's interesting is for customers that acquired two of our platforms, the deal size was three times the deal size for single platforms. Also, for Global 1000 customers that acquired all three of our platforms, some of the deals were 14 times the deal size was the largest single platform deals. So, it's very interesting to watch our platform approach of consolidation is beginning to show signs of success as we were able to go convince our customers that they should be deploying more than just one of our platform categories. It is clear to us that our transformation is working.

In September 2019 at our Analyst Day, we provided FY '22 targets. Our just-released FY '22 guidance materially exceeds the FY '22 targets we set back in 2019, as you can see. As Dipak will highlight, our total company growth for revenue is in the mid-20s, ahead of our prior 20% CAGR target for two years ago. Our business is transforming faster.

NGS is growing faster. I look forward to sharing new guidance for you for the next phase of Palo Alto Networks over the next three years at our Analyst Day in September. But it's clear that over the last three years, our product and strategic transformation to being an innovator in cybersecurity is working. Now, we have to share the strategy over the next three years of how we continue to scale this business effectively and efficiently.

Multiple drivers give us conviction in objectives for FY '22 and beyond. Just to lay it out for you, how do I see growth for FY '22 and how do I see us scaling into that growth. One, I believe there's some pent-up hardware demand, and we're going to see that come through in Q1 and the rest of FY '22. We've also launched new form factor hardware, and we are very excited about the initial response by the customers to this new category of hardware.

We also continue to benefit from the cloud adoption around the industry, and we think that benefit continues going to FY '22. As I said, working from home is a new normal. It's not something that's over. I don't think the SASE train has barely left the station.

I think they have a lot of room to go, not just for FY '22 but also beyond. And last but not least, I don't believe manual processes can keep up with the accelerating pace of sophistication for cybersecurity. So, I believe there is tremendous growth going forward both for the cybersecurity industry and for Palo Alto Networks. On the scale front, we introduced the concept of speed boat three years ago.

Our speed boat model is working well. We continue to iterate and improve it for growth and productivity. You also see our multiple platform success. We believe there is room for synergies as we get into a more cohesive sales motion as we start to see these things working.

There are also some products which we have not yet launched, which you will see us launching in the course of the year. And we hope as we launch those products, there you're going to start seeing the benefits of our innovation and investments during this year and following years. And our journey to the cloud is well underway, but we also have much to go in terms of optimizing our cloud spend. So, we believe there's an opportunity to create margin expansion over the long term.

We also believe there is sustainable growth in the cybersecurity industry. We expect to see these drivers of our pipeline combined with a continued but moderate pace of investment in FY '22 as we plan to add fewer employees in '22 than we did in FY '21. Part of this is our expectation that acquisitions will be incremental versus substantive in the coming year. Beyond FY '22, we expect to grow operating income faster than revenue.

We will update investors further on this at our September 30 Analyst Day. Ending where I started, you can see why we're excited to talk about We've Got Next as we head into FY '22. With that, I will turn over the call to Dipak to talk about the details of our Q4 performance and our guidance.

Dipak Golechha -- Chief Financial Officer

Thank you, Nikesh, and hello, everyone. Before I begin, please note that all comparisons are on a year-over-year basis unless specifically noted otherwise. We delivered results ahead of our guidance across all metrics as we continue to grow and transform our business. In Q4, we saw sequential revenue acceleration driven by strength in our hardware appliance business and in our next-generation security portfolio.

We also continued to grow billings and our remaining performance obligation ahead of revenue as we build future predictability with a higher mix of recurring revenue. As a reminder, billings as total revenue plus the change in total deferred revenue, net of acquired deferred revenue. In the fourth quarter of 2021, we delivered billings of $1.87 billion, up 34%, and well ahead of our guided 22% to 23% growth. The size of the deals with our large strategic customers grew and our total customer count expanded, with over 2,500 customers added in the quarter.

Q4 revenue of $1.22 billion grew 28% and was above the high end of our guidance range. Growth was driven by strong demand across all geographies and major product areas. Total deferred revenue in Q4 was $5.02 billion, an increase of 32%. The remaining performance obligation, or RPO, was $5.9 billion, increasing 36%.

We believe that RPO adds meaningful insight into our backlog as it includes both prepaid and contractual commitments from customers. By geography, Q4 revenue growth was strong across all regions. The Americas grew 29%, EMEA was up 25%, and APAC grew 28%. Our hardware appliance business accelerated in Q4, driving product revenue of $339 million, growing 11%, and contributing 28% of revenue.

Customer reaction to our refresh of the PA-400 Series and PA-5400 Series appliances was positive. We saw strength overall in network and data center refresh and appliance pull-through from customers standardizing on our platform. Subscription revenue of $535 million increased 37%. Support revenue of $345 million increased 35%.

In total, subscription and support revenue of $880 million, increased 36% and accounted for 72% of our total revenue. Gross margin was 75.3%, up 100 basis points as compared to last year, driven by improvements in both our product and services gross margin. While the top line outperformed, operating margin was 17.5%, down year over year as expected as some pre-COVID expenses returned in the fourth quarter, and we continued to hire top talent, adding headcount in our go-to-market and engineering organizations. We ended the fourth quarter with 10,473 employees.

Net income for the fourth quarter increased 12% to $162 million, or $1.60 per diluted share. Our non-GAAP tax effective -- effective tax rate was 22%. GAAP net loss was $119 million or $1.23 per basic and diluted share. For the full year, billings of $5.45 billion grew 27%, and total deferred revenue was $5.02 billion, an increase of 32%.

Fiscal year revenue of $4.26 billion grew 25%, and operating margin of 18.9% was up 130 basis points as COVID-related impacts led to lower operating expenses throughout the year. Non-GAAP net income increased 27% to $614 million, or $6.14 per diluted share. Turning now to the balance sheet and cash flow statements. We finished July with cash equivalents and investments of $3.8 billion.

Days sales outstanding was 74 days, a decrease of seven days from a year ago, driven by a combination of strong collections and improved billings linearity. Cash flow from operations was $326 million. Free cash flow was $298 million, as compared to $302 million last year with a margin of 24.5%. For the full year, free cash flow was -- of $1.39 billion was up 69% with a margin of 32.6%.

Adjusted free cash flow for the year was also $1.39 billion, up 43% with a full-year margin of 32.6%. Cash conversion remains an important part of our framework in supporting total shareholder return. Our firewall as a platform or FWaaP billings grew 26%, reflecting another strong quarter, as we continue to grow faster than the market. While we saw an increased contribution to firewall as a platform growth due to increased product demand, a majority of firewall as a platform growth continues to be driven by software firewalls, including our VM-Series and Prisma SASE.

Next-generation security or NGS ARR exited the year at $1.18 billion, exceeding our original guidance of $1.15 billion. Within NGS, we continue to see exceptional growth in our SASE and software firewall portfolio, as well as strength in Prisma Cloud and Cortex. For ClaiSec, we were happy to have achieved results that were consistent with our fiscal year '21 financial goals. As we have gone through our fiscal year '22 business planning and oriented the focus of the company around One Palo Alto Networks, we wanted to ensure our metrics reflect this One Palo Alto Networks strategy.

We believe a focus on NGS ARR growth and our transformation metrics are the best measures of progress on our strategy. In the appendix of our earnings slide deck, we have included the fiscal year '21 results for NetSec and ClaiSec. Our capital allocation priorities are unchanged and aligned with the optimization of long-term shareholder return. We remain focused on investments for organic growth and targeted value-creating acquisitions.

We didn't close any acquisitions in Q4. And at this time, we believe we have assembled the key pillars needed to execute on our platform strategy. We expect only incremental M&A activity in fiscal year '22 as compared to the recent past. Under our share repurchase authorization, during the quarter, we acquired approximately 846,000 shares on the open market at an average price of approximately $388 for a total consideration of $328 million.

Our board of directors authorized an additional $676 million for share repurchase, increasing the remaining authorization for future share repurchases to $1 billion expiring December 31, 2022. Moving now to guidance and modeling points. For the first quarter of 2022, we expect billings to be in the range of $1.29 billion to $1.31 billion, an increase of 19% to 21%. Revenue is expected to be in the range of $1.19 billion to $1.21 billion, an increase of 26% to 28%.

Q1 product revenue growth percent to be in the low double digits, we are providing this transparency this quarter. Non-GAAP EPS is expected to be in the range of $1.55 to $1.58 based on a weighted average diluted count of approximately 101 million to 103 million shares. For the fiscal year 2022, we expect billings to be in the range of $6.6 billion to $6.65 billion, an increase of 21% to 22%. Revenue is expected to be in the range of $5.275 billion to $5.325 billion, an increase of 24% to 25%.

We expect next-generation security ARR to be $1.65 billion to $1.7 billion, an increase of 40% to 44%. We expect product revenue growth percent to be in the mid-single-digit to high single-digit range year over year. We expect operating margins to be in the range of 18.5% to 19%. Our non-GAAP EPS is expected to be in the range of $7.15 to $7.25 based on a weighted average diluted count of approximately 104 million to 106 million shares.

Adjusted free cash flow margin is expected to be greater than 30%. And we will report RPO and recommend this as a tracking metric as it captures the full value of our contractual arrangements and is a good indicator of future revenue. Additionally, please consider the following additional modeling points. As I mentioned earlier, we hired aggressively in the second half of fiscal year '21, supported by confidence in our fiscal year '22 outlook for revenue and billings growth.

With expenses from this investment flowing into the first half of fiscal year '22 and some return of COVID expenses, we expect operating income will be shifted to the second half of the year in fiscal year '22 as compared to fiscal year '21. And we expect an approximate 43%, 57% first half to second half split during the fiscal year '22. We expect our non-GAAP tax rate to remain at 22% for Q1 and the fiscal year '22, subject to the outcome of future tax legislation. We expect net interest and other expenses of $4 million to $5 million per quarter.

We expect fiscal year '22 diluted shares outstanding of 104 million to 106 million shares. And for Q1, we expect capital expenditures of $35 million to $40 million. For the fiscal year, we expect capital expenditures of $205 million to $215 million, which includes approximately $40 million related to our Santa Clara headquarters. Finally, I would like to invite you to join us for our Virtual Analyst Day on September 13 where Nikesh, myself, and others from our team will provide an update on our company and product strategy, financial outlook, and ESG plans.

In closing, we are entering the fiscal year '22 with strong momentum. We're pleased with our operational execution and organic growth prospects as drivers of continued momentum. With that, I will turn the call back over to Clay for the Q&A portion of the call.

Clay Bilby

Thank you, Dipak. To allow broad participation, I would ask that each person ask only one question. The first question will be from Saket Kalia of Barclays with Keith Weiss of Morgan Stanley to follow. Saket, you may ask your question.

Saket Kalia -- Barclays -- Analyst

OK, great. Thank you, Clay. Thanks for taking my question here. Nikesh, maybe for you.

Lots of good stuff to hit on in the quarter, but maybe I'll just focus on next year's billings guide to start. It was great to see, I think, the guide of 21% to 22% billings growth next year. That's better than where you started fiscal '21 in terms of billings growth expectations, and of course, subsequently be. Can you just talk about what's going into that higher starting point for fiscal '22, and maybe as part of that, how you're thinking about overall security spending in the areas of Palo Alto in detail? Thanks.

Nikesh Arora -- Chairman and Chief Executive Officer

Well, Saket, thanks for your question. As you know, when we went into FY '21, we were all looking at what's happening with the pandemic. We were trying to figure out how the pandemic was going to impact security spend, how the pandemic was going to impact our customers coming back to work. What we realized in the course of the last year is that business must continue.

In that context, customers have come back and realized this way of working is fine, not only way of working in terms of creating productivity and delivering their services but also this way of working in terms of upgrading their IT infrastructure, and of course, staying ahead of the cybersecurity threat landscape. So, in that context, we have a little more confidence going this year where we believe the customer is going to go. Of course, the pandemic hopefully will ease itself out over the course of the next few quarters. But in that context, we feel a little more confident.

Therefore, you know, we've been able to understand what we can do as a business and share that guidance with you. In terms of cybersecurity spend, as I said, the volumes of technology consumption have gone up in the pandemic, not down. I don't think this is a one-time blip that's going to normalize. I think this is a new normal, and that new normal needs to be protected.

And to be able to protect it effectively, you're seeing customers are looking at consolidation strategies. I shared with you the three platform purchases, the two platform purchases. I don't know. In my three years at Palo Alto, I'm finally seeing customers wanting to consolidate and not deal with fragmentation.

They're realizing this is a losing battle if you're going to take points to deliver products and try and integrate them to yourselves. Now, that's our bet, has always been our bet. But it's not a bet which is contingent on, you know, us having a platform. You have to buy it all.

It's contingent on us being able to deliver best-of-breed capabilities. And I shared, we've gone from two to six, hopefully, from six to double-digit this year, which means we actually deliver best-of-breed capability to our customers even if all they want is that. So, that's what gives us the confidence, Saket.

Saket Kalia -- Barclays -- Analyst

Thanks very much.

Clay Bilby

And our next question comes from Keith Weiss of Morgan Stanley with Rob Owens after that. Keith Weiss, you may ask your question.

Keith Weiss -- Morgan Stanley -- Analyst

Excellent. Thank you, guys, for taking the question. And a very nice quarter. I think this quarter is probably going to surprise a lot of guys in terms of the level of overall strength you saw in billings, next-gen doing really well, operating margins outperforming, the guides for operating margins outperforming.

But probably the biggest area in the contention that you guys had coming into the print was product revenues. There's a lot of worry about supply chain issues and supply chain constraints. It doesn't really seem like that impacted you. Can you talk a little bit about product revenues heading into FY '22, does this account for any -- the guide, does it account for any supply chain issues on a go-forward basis? And this new level of -- for FY '22 of mid-to-high single-digit growth, is that durable beyond FY '22, or is this a period of catch-up spend with that pent-up demand around hardware you were talking about previously? Thank you.

Nikesh Arora -- Chairman and Chief Executive Officer

So, Keith, thanks a lot for your question. I also want to thank you for a balanced note. I thought you had a good assessment of our opportunities and challenges going into the quarter. Like you said, we are seeing the pent-up demand get released.

We are seeing some impact of refreshes. We are seeing some impact of some of our new form factors that we've launched. We are working diligently, as I'm sure everyone is, with our suppliers to make sure that we're able to bridge the supply and demand gap. So far, you know, we've been able to make it through Q4.

Based on current visibility, we don't see challenges for Q1 going into it, which is why we've given you a guide for Q1. And we'll keep working with our suppliers. I think the supply chain issue is going to sort of mitigate itself in Q3 or Q4 time frame anyway in the industry. I think that, you know, when there is a supply issue, a lot of the manufacturing, a lot of chip companies is actually working twice as hard to try and bridge the gaps.

And we're also working hard with them to make sure we are very transparent about our needs in the quarter. So, so far, we have been guided with the anticipation that we will be able to keep managing our supply chain balance the way we have been able to manage for Q4. And in terms of your sustainability, I would welcome you to the Analyst Day on September 13, and we can talk more about it then.

Keith Weiss -- Morgan Stanley -- Analyst

Excellent. Sounds great, guys. Thank you.

Clay Bilby

The next question comes from Rob Owens of Piper Sandler with Brian Essex to follow. Rob, you may ask your question.

Rob Owens -- Piper Sandler -- Analyst

Great. And thank you for taking my question. You talked a little bit in the prepared remarks about your success in the XDR segment. I was wondering, given all the noise in that segment, Nikesh, if you could unpack a little bit of where the competitive landscape is and why Palo Alto is winning at this point? Thanks.

Nikesh Arora -- Chairman and Chief Executive Officer

Thanks, Rob. Look, XDR is a competitive space. It's the new transform endpoint space, which has a lot of players. And there were some legacy players in that space who lost ground to some of the newer players in the space, and we all know who they are.

And Palo Alto came out of the product, which was highly technically capable and competitive. As we've shared with you, we have won various benchmarks in the industry versus other players in the space. So, we are seeing dog fights or cat fights, or whichever the right analogy is in the customer space where we get in contention with a competitor and it gets competitive. And it becomes a question of, can you deliver the XDR capabilities you want? But I think over time, what's happening is that customer is looking at it as a more expansive approach saying, this is not just about the EDR part, the endpoint part.

It also needs to look at how do you commingle a lot with your network traffic analysis, how do you put -- take that together and minimize the number of alerts you're getting from different parts of our infrastructure. As we just announced this morning, we've integrated cloud capability in there. So now, you can take a look at your cloud estate and take the alerts from the cloud estate, comingle that with your endpoint, comingle that with your NTA and try and see how do you minimize the alert and how do you see, you know, correlation among all those alerts. Not just that, we introduced identity analytics this morning to it.

So, I think over time, the XDR category is hurtling toward what used to be the SIEM. And what's going to happen over time is XDR will engulf that space but with a much more intelligent normalized point of view where you can actually look at it and say, this is valuable to me. The SIEM of the past was a data aggregation exercise, and the intelligence is left with the customer to determine. I think XDR is bringing that next-generation capability to the SIEM, where it's cross-collaborating prior to that, reducing your noise, giving you more relevant information.

That's what's going to be the future. So, that's why XDR, while competitive, highly strategic, and behooves us because we have multiple pieces of the puzzle where we actually have cloud security capabilities. We have, you know, firewall capability, not just on hardware, but across the virtual form factors. So, being able to bring all that data, make sense of it, and provide value to the SOC is where I think XDR is going.

I think we're well placed in that space.

Rob Owens -- Piper Sandler -- Analyst

Great. Thank you very much.

Clay Bilby

The next question comes from Brian Essex of Goldman Sachs with Michael Turits next. Mike, Brian, you may ask your questions.

Brian Essex -- Goldman Sachs -- Analyst

Great. Thank you for taking the question. Congrats on the results, Nikesh. One quick question on the ClaiSec business.

So, wanted to understand -- well, I guess maybe the next NGS overall. Confidence in the guidance, how much cushion is in that number? I understand -- it's nice to see you leaning into ClaiSec with investment. Where are you investing for growth, particularly in sales and marketing? And maybe to cap it off, management changes that we saw this quarter, particularly inviting BJ to join the company, how that plays into the investment in ClaiSec, does that remains a meaningful opportunity for you?

Nikesh Arora -- Chairman and Chief Executive Officer

Thanks, Brian. You know, as we went on the speed boat strategy, our first job was to make sure that we had a product-market fit. And in the early part of our strategy, we shared that we began to see product-market fit, which really, I think, Q4 2019 was when we started to see traction in the space. We spent the majority of the last 18 months after that trying to make sure that our sellers were able to understand the power of all the capabilities that Palo Alto has to offer.

And we have some phenomenal results in terms of what percent of our core sales team can sell Cortex, can sell Prisma. And those numbers keep rising because we're trying to make sure that our sales team is able to go pitch the entire portfolio to our customers. And that's exactly why we have the success we have been able to share with you in terms of customers buying three platforms, two platforms, or one. And we believe that opportunity is still further ahead in terms of us being able to penetrate our entire customer base with our cloud capabilities, our SASE capabilities, our Cortex capabilities.

So, we think there's more room to go. We are investing in more coverage and more capability both in the United States and North America, as well as in international markets. So, that's one part of it. In terms of the management change, delighted that BJ Jenkins has joined us at Palo Alto Networks.

He was the CEO of Barracuda Networks. He understands security really well. He's a very seasoned, phenomenal sales leader, and also a great human being. He's going to come and manage our teams, drive that growth continually further.

I also shared with you that, you know, part of our success as a company is being driven by very large deals. If you want to be the platform provider of choice, we have to be able to engage at the highest level of our customers' organization and convince them of our not just portfolio approach but its best-to-breed capabilities. Amit is going to continue to do that. He's working closely with BJ and Rick Congdon, our head of global sales, and they're going to partner together and try and address the needs of the customers from the top-down, which allows us more bandwidth, more capability, and more management strength in being able to do that.

So, this is all part of the plan is to create the ability to go target customers at the highest levels, try and create large deals where they see a long-term transformation to be their cybersecurity partner of choice.

Brian Essex -- Goldman Sachs -- Analyst

Great. Helpful color. Thank you.

Clay Bilby

The next question comes from Michael Turits of KeyBanc with Jonathan Ho next.

Michael Turits -- KeyBanc Capital Markets -- Analyst

Hey, guys, congrats on the quarter. On both XDR and on, you know, also Cortex spend, on Prisma Cloud, I think the impression that a lot of us got last quarter was the competition was very tight. There was significant incremental investment there that was needed. It sounds like those segments did well, and you've guided moderately in terms of margins for next year, but it doesn't seem like any big shift.

So, are things moving better than you expected or you're finding a more streamlined way to approach this?

Nikesh Arora -- Chairman and Chief Executive Officer

Michael, I'll give you a quick sense of how things are, and I'm going to have Lee jump in and give you a sense of the capability we've built this year and the capability we're applying to build over the next 12 months. Look, there is a sales part, a go-to-market part of it, which is working. As I said, our top three customers committed over $40 million in public cloud spend. I think many of the investors who have invested in these new start-ups in cloud security, the total ARR is not what we got from our top three customers.

So, I think we are seeing traction in the market. We are seeing resonance in product-market fit, but it's not a static market. That market is continually evolving. They've gone from zero to seven modules.

There's a lot more capability that people are looking for into next year, but I'm going to have Lee jump in and share some of the trends and where we're investing in XDR and cloud.

Lee Klarich -- Chief Product Officer

Yeah, absolutely. Look, over the last 12 months, we've made a tremendous amount of progress in both these products. If you look at Prisma Cloud, about halfway through the year, we introduced four new modules, three of which have been built internally by the teams and one was the Aporeto acquisition being integrated for microsegmentation. We've seen a lot of very good early customer adoption to those.

And going forward, I anticipate we're going to start to see mainstream adoption across the installed base and new customers as well. Bridgecrew is doing nicely as well with customers as they look more toward shift left. And in the not-too-distant future, we'll have that come out as an integrated module at Prisma Cloud, again, allowing us to more easily bring that to our existing installed base. XDR, look, with the announcement this morning with XDR 3.0, I think it just shows the continued innovation -- pace of innovation that we're able to drive: extending it to cloud, extending it to identity analytics, introducing the new forensics module, and a whole host of other capabilities as well.

And as Nikesh already alluded, you're seeing us start to extend the analytics, as well as the data aggregation layer to additional data sources and additional intelligence.

Clay Bilby

Our next question comes from Jonathan Ho of William Blair with Brent Thill up next. Jonathan, please ask your question.

Jonathan Ho -- William Blair & Company -- Analyst

Excellent. Thank you. I just wanted to go back to your comments around 2022, potentially as maybe a digestion year in terms of M&A. How can we think about sort of the further leverage in terms of the acquisition pool you've already made, and is it accurate to think of 2022 as a digestion year? Thank you.

Nikesh Arora -- Chairman and Chief Executive Officer

Well, Jonathan, we digest as we eat. So, we took the 11 product capabilities. And if you look at our NGS revenue or NGS billing, a lot of that NGS billing is from the majority of acquisitions, which we integrated into our platform. So, it's not like we have undigested parts of our acquisitions.

There are parts of our acquisitions where we'd like to see more traction and are putting more sort of wood behind the arrows. But for the most part, I think what -- the way to interpret it, Jonathan, is that when I walked in three years ago, there were many trends in the cybersecurity industry where we were not a player. We were not a player in SASE. We were not a player in cloud security.

We were not a full player in the XDR space and the SOC. We needed to become a player. And the cost and time required to build capability would take us four to five years. That is where being able to look at the markets, scour it, buy the best in the market, which has already teams that have already spent four to five years and shown product-market fit was the right approach.

Today, we have to be very careful as we evaluate companies because pretty much in categories where we think there are relevant trends, we already have a product. So, acquiring anything in that space would require us to spend a lot more time integrating, figuring out what to do with their customers. We have two competing products, and I, principally, do not believe in having two products in the same category because that creates confusion, destroys the strategy, increases, you know, lots of unnecessary kerfuffle in the organization. So, that's why our opportunity is to go expand in categories limited.

We've decided there are some places we want to play, and we want to play to win. There are some places where we're not going to play. We're not going to play in identity. So, it doesn't matter if that's an open space and there are companies out there, we're not playing there.

We're playing in cloud security, where we'll be very aggressive. We're playing in automating the SOC and providing capabilities on the SOC. And we're playing in network firewall business. And there, we believe we have a huge complement of capabilities.

And as you saw from the slide, we're building lots and lots of organic capability. We did 53 product releases in the last three years. These are all showing up, hopefully, in the billings that you're seeing that we are able to provide more capabilities and more subscriptions to our customers. That's the way I would interpret the M&A answer.

And does it mean we might tuck in a product company here or there? Yes. But it also means that we're not looking for substantive acquisitions at this current point in time.

Jonathan Ho -- William Blair & Company -- Analyst

Excellent. Thank you.

Clay Bilby

Our next question comes from Brent Thill with Jefferies with Gray Powell after that. Brent, you may proceed.

Brent Thill -- Jefferies -- Analyst

Thanks. Nikesh, you mentioned the SASE train has barely left the station. I'm curious if you can just elaborate on that comment and talk through kind of the next couple of stations that you expect to land in with this train?

Nikesh Arora -- Chairman and Chief Executive Officer

Thank you, Brent. Look, if you -- I think the pandemic is partly to blame or give credit to the fact that the SASE train is moving fast. Over the last two years, what you've seen is customers go commit to a large cloud purchase. They get involved in the development process of that cloud purchase and then they start to move their workloads to the cloud.

As you begin to do that, there are years of MPLS, of data center spend, which has gone on, where customers realize, I don't need to bring all that traffic back home. I need to start to take the traffic and have it go where the data is. Whether it's in the public cloud or in my data center. Now, those kinds of traffic routing, splitting capabilities require you to have pushed that routing to the edge, put SD-WAN in there, but also requires you to have security at the edge.

Now, the majority of our customers who have security in their data center with our firewalls can easily take that capability, push it to the edge with Palo Alto capability of Prisma Access without having to change their policy infrastructure, allows them to be consistent across all form factors, all applications, all devices. It is actually true zero trust. And if you saw your leader in the zero trust quadrant, by -- pretty much everyone else in the industry is behind. So from that context, to deliver true zero trust with this SASE solution, we think we've reached a great position.

We've also aggressively supplemented that with software capabilities. And I'm pretty sure every company out there in the Fortune 500 and Fortune 100, they're all going to that journey as we speak. I don't think that market is saturated by any means, shape, or form. And it's not just a security play, actually, it's a fundamental network play.

People are shifting their traffic, taking it away from the MPLS world to a more cloud-delivered security and a cloud-delivered network world where GCP, AWS, Azure, others are providing the underlying network capability in addition to our security capability.

Clay Bilby

Our next question comes from Gray Powell of BTIG with Matthew Hedberg up next.

Gray Powell -- BTIG -- Analyst

Great. Congratulations on the good results and thanks for taking the question. So, you see on my side -- I mean, we've heard that Palo Alto has implemented some price increases on the appliance side of the business. Can you just talk about what you're doing there, is that correct? How widespread are the price increases, and does that have any pull-through on attached subscriptions and support?

Nikesh Arora -- Chairman and Chief Executive Officer

So, Gray, what has happened is with the supply chain issues that we saw in the industry, we've seen pretty much every player in the industry tweak their pricing for the upcoming year, and we've done something similar. It's in the low single digits from a price increase perspective. But, as you know, the net yield is contingent on a competitive situation, what the customer pays, what discounts have been negotiated with them. So, usually, typically, you don't see the yield fully drop to your P&L.

It will have some pull-through to our numbers as and when those price changes are affected into the field, but it's low single digits. It is consistent with the supply chain issues that the industry is seeing.

Gray Powell -- BTIG -- Analyst

Understood. That's really helpful. Thank you.

Clay Bilby

And our next question comes from Matthew Hedberg of RBC with Joel Fishbein next. Matthew, please proceed.

Matthew Hedberg -- RBC Capital Markets -- Analyst

Hey, guys. Thanks for taking my question. Hey, Nikesh, congrats on the quarter. You started out the call talking about all the cyberthreats these days, all the cyber risks.

You know, I was curious, from your perspective, as we head into the U.S. federal budget season, how do you think about that impacting your business, is it this year thing, is it more so next year? Just wondering about the cadence of federal cyberfunding.

Nikesh Arora -- Chairman and Chief Executive Officer

Well, as you know, the federal year-end is September. So, I think it's too late for them to have any material impact this fiscal year. I think they're busy trying to -- with the new government in place, with change in a lot of the people in the administration, they usually -- it takes, in the first tier of administration, it takes a few weeks, months to work through those changes. So, I think we're going to see stuff happen in the next fiscal year for the government.

They have great intentions. They want to make sure that the cybersecurity posture of the country, of infrastructure has improved. You've seen some executive orders in that regard. There is a very positive mindset in terms of leaning in and solving many of these problems.

I'm hoping that leads to a positive impact for the cybersecurity industry.

Matthew Hedberg -- RBC Capital Markets -- Analyst

Thank you.

Clay Bilby

Our next question comes from Joel Fishbein of Truist Securities with Keith Bachman up next. Joel, you may proceed.

Joel Fishbein -- Truist Securities -- Analyst

Thanks. Hey, Nikesh. Just wanted to follow up on one of the themes that you talked about during the call, and that is vendor consolidation. It's something that we've been looking for, for a long time.

What do you think the catalyst is there for that, and how are you positioned, you know, considering identity and endpoint are part of that -- those two markets?

Nikesh Arora -- Chairman and Chief Executive Officer

So, Joel, I think, look, my personal view, and I'm new to the industry, even if I've been here for three years, is I don't think there are many options in the industry to consolidate cybersecurity spend. I think there were some phenomenal players in the market who had amazing capability in their lane, in their swim lane. What we've done in the last few years is build multiple swim lanes where you can buy the product in that swim lane or you can buy a product that connects across those swim lanes. And that's what we're proving with our Prisma Cloud, with our SASE strategy, and our firewall strategy where we're adding more software capability.

So, I'm going to tell you about my book. I think we're well-positioned for the consolidation around a majority of our platforms. At the same time, you don't have to buy it all from us if you don't want to. We still integrate with other players in the market if your infrastructure is so designed, or you actually have infrastructure players that you deployed.

In terms of correlating that to identity and endpoint, well, we are an endpoint. XDR is the new endpoint play, where we do both EDR capabilities and XDR capabilities. So, as you see the transformation away from the traditional endpoint vendors to the XDR vendors, we have a play there. In terms of identity, I think the identity market will exist.

I think there are players in the market. But remember, identity is about two-factor authentication and validating who you are. Once they're in the network when you get past the initial identity checks, you're back in our network flow, you're back in our firewalls, you're back in our cloud instances. So, we do participate, but only participate after being validated at the point in which we can get that information integrating with existing identity players in the market.

I don't know if the investors want me to go buy an identity player and make it better because there are some very good identity players in the market.

Joel Fishbein -- Truist Securities -- Analyst

Thank you.

Clay Bilby

And our next question is from Keith Bachman of BMO with Ben Bollin next. Keith, you may proceed.

Keith Bachman -- BMO Capital Markets -- Analyst

Thank you very much. Nikesh, I wanted to flesh out a little bit on the consolidation theme, but in a different direction. If you could just talk about your SASE wins, and are there some common themes within the SASE wins where you're winning and why, and perhaps on the other side where you're not winning? And what -- I'm trying to understand as part of that theme is how are you winning within SASE, within your installed base versus perhaps even getting into some new customers that might turn into something more for Palo Alto, but if you could just talk about some common threads within your SASE environment.

Nikesh Arora -- Chairman and Chief Executive Officer

Yeah, Keith, I'm going to lean on Lee to tell you about why we win, where we win. But as I said in my prepared remarks, 25% of our Prisma Access customers are not new to Palo Alto. And this would typically be a customer who's got to deploy a firewall, which cannot give that extended SASE firewall, give those SASE capabilities. They'd like to eventually replace those firewalls, but they're in midlife of those firewalls.

They will go with us on SASE with us at least the hope and anticipation that we can go back and reverse into that with our hardware over time as those firewalls from the competitors come to end of life. Lee, do you want to jump in?

Lee Klarich -- Chief Product Officer

Yeah. I think the -- there's been a significant change in the market in terms of what customers realize they need from, sort of thinking about users and employees that are off the network and sort of being like a nice to have. Like maybe I can connect it to some subset of applications some of the time, and that will be acceptable to the new realities of the hybrid workforce where it's very clear that employees need to be able to access all applications all of the time. And for the enterprise, there needs to be a full security stack to protect those that connectivity.

And that shift really favors our position with Prisma SASE. Our ability to secure all applications, our ability to provide true enterprise-tested,  enterprise-grade security, and to do it in a way that is consistent with what many of our customers already have deployed for in their campus environments, branch office environments, etc. And as Nikesh mentioned, that trend can come from two different directions. It can come from an existing customer who's really happy with us and who's extending out to SASE or vice versa, customers that come in with SASE and then can extend into the campus and branch office environments.

Clay Bilby

And our next question -- our last question for today comes from Ben Bollin of Cleveland Research. Ben, you may ask your question.

Ben Bollin -- Cleveland Research Company -- Analyst

Good evening, everyone. Thanks for taking the question. When you look at recent performance and even the forward outlook, how do you think about your share performance, your share gains versus wallet share expansion within your customers? And then, Nikesh, you talked a little bit about maybe within the networking, but what other IT silos do you feel like are donating spend into security as a whole? Thank you.

Nikesh Arora -- Chairman and Chief Executive Officer

Thanks, Ben. Look, you saw we highlighted that one of our customers became our first customer spent $100 in a year with us. And we have a few who were just short of that, so it wasn't the only one who was getting there. So, I think part of that gives you a sense of consolidation of spend and us getting a higher share of wallet.

But I'd like to see that as us providing the capabilities to our customers if they are able to do everything with us, they don't have to go and go stitch together multiple vendors. Because today, there is a very high cost of stitching security, because the cost is vulnerability, right? And we're doing all the stitching for our customers, at least giving them the ability where they can go secure their enterprise and do other stuff. In terms of your question about where different parts of IT are probably contributing, I think there is a large network contribution around the whole SASE topic because SASE is effectively not just a security play, it also happens to be a network play. And that's where you'll see -- and you'll find many times that our firewalls are procured either by the network team or the security team.

So, you'll see that in the whole network security space, there is a back and forth between whether it comes from the network budget or the security budget. I think the same thing in the cloud. People haven't quite figured out that the cloud requires its own capability from a security perspective, and we're seeing that being baked into budgets. But very often, that capability is coming out of the cloud spend where we're also able to go get credits from the public cloud CSPs to have the customer pay for that capability.

Does that answer your question, Ben?

Clay Bilby

And with that, we will conclude the Q&A portion of our call today. I will now turn it back over to Nikesh for his closing remarks.

Nikesh Arora -- Chairman and Chief Executive Officer

Well, I just want to say thank you, everyone, for joining us today. We look forward to seeing you at our upcoming investor events, and especially at our Analyst Day. And I do want to take a moment to say thank you, thank you, thank you to our employees, our partners, our customers, and everyone who made these results possible. Wonderful.

Have a great day.

Duration: 57 minutes

Call participants:

Clay Bilby

Nikesh Arora -- Chairman and Chief Executive Officer

Dipak Golechha -- Chief Financial Officer

Saket Kalia -- Barclays -- Analyst

Keith Weiss -- Morgan Stanley -- Analyst

Rob Owens -- Piper Sandler -- Analyst

Brian Essex -- Goldman Sachs -- Analyst

Michael Turits -- KeyBanc Capital Markets -- Analyst

Lee Klarich -- Chief Product Officer

Jonathan Ho -- William Blair & Company -- Analyst

Brent Thill -- Jefferies -- Analyst

Gray Powell -- BTIG -- Analyst

Matthew Hedberg -- RBC Capital Markets -- Analyst

Joel Fishbein -- Truist Securities -- Analyst

Keith Bachman -- BMO Capital Markets -- Analyst

Ben Bollin -- Cleveland Research Company -- Analyst

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