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DATE
Thursday, January 29, 2026 at 8:30 a.m. ET
CALL PARTICIPANTS
- President and Chief Executive Officer — Ralph Andretta
- Executive Vice President and Chief Financial Officer — Perry Beberman
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TAKEAWAYS
- Credit Sales -- $27.8 billion for the year, up 3%, driven by new partner growth and higher general-purpose spending.
- Average Loans -- $17.9 billion, down 1%, with end-of-period loans of $18.8 billion nearly flat due to higher payment rates.
- Fourth-Quarter Net Income -- $53 million attributable to common stockholders, excluding a $42 million post-tax debt repurchase expense.
- Adjusted Net Income -- $95 million for the quarter, with adjusted diluted EPS of $2.07.
- Revenue -- Increased $7 million for the year and $49 million (5%) for the quarter, with drivers including pricing changes and paper statement fees, partially offset by lower late fees and higher retailer share arrangements.
- Net Loss Rate -- 7.7% for the full year, 7.4% in the fourth quarter, improving from earlier expectations and down 60 basis points year over year for the quarter.
- Delinquency Rate -- 5.8% in the fourth quarter, down 10 basis points year over year and down 20 basis points sequentially.
- Direct-to-Consumer Deposit Balances -- Up 11% year over year and representing 48% of average total funding in the quarter, compared to 43% a year ago.
- CET1 Ratio -- 13% at quarter-end, up 60 basis points year over year, with core earnings contributing 300 basis points and share repurchases and dividends reducing the ratio by 180 basis points.
- Share Repurchases -- $350 million returned to shareholders in 2025, with $310 million in buybacks repurchasing 12% of 2024 year-end shares; $120 million repurchased in the fourth quarter with $240 million remaining authorized.
- Dividend -- Quarterly common stock dividend increased by 10% during 2025.
- Net Interest Margin (NIM) -- 18.9% for the quarter, up from the prior year due to pricing improvements and lower funding costs.
- Credit Rating Upgrades -- Moody’s and Fitch upgraded the company, with Moody’s and S&P providing positive outlooks in the quarter.
- Tangible Book Value Per Share -- Increased 23% year over year to $57.57 at quarter-end.
- Product/Partner Expansion -- Seven major new brand signings and renewal of top 10 programs through at least 2028, including enhanced Caesars Rewards credit card launch.
- Co-Brand Mix -- Comprised 52% of credit sales in the quarter, up from 48% in 2024.
- Expense Management -- Adjusted noninterest expenses down $29 million (1%) for the year and down $25 million (5%) for the quarter (excluding debt repurchase impacts), driven by operational excellence initiatives.
- Fourth-Quarter Reserve Rate -- 11.2%, improved 70 basis points year over year and down 50 basis points sequentially.
- Total Liquid Assets and Credit Facilities -- $66 billion at quarter-end, representing 26.4% of total assets.
- Funding Structure -- Deposits made up 78% of total funding at quarter-end, with most as FDIC-insured direct-to-consumer deposits.
- Guidance: 2026 Loan Growth -- Full-year average credit card and other loans expected to increase low single digits, supported by partner base and new launches.
- Guidance: Revenue -- Anticipated to grow low single digits in 2026, in line with average loan growth.
- Guidance: Net Loss Rate -- Projected at 7.2%-7.4% for 2026, reflecting stable/improving macro conditions and portfolio shifts.
- Guidance: Total Expenses -- Expected to be down slightly sequentially from the fourth quarter adjusted expense base of $500 million, excluding debt repurchase costs.
- Guidance: Effective Tax Rate -- Full-year normalized effective tax rate projected at 25%-27%.
- Capital Structure Actions -- $500 million senior note issued at 6.75% with $900 million 9.75% senior note paid down, lowering funding rate by 300 basis points and reducing note size by $400 million.
- Preferred Shares Issuance -- $75 million issued in the fourth quarter to bolster tier one capital.
- AI Initiatives -- Over 200 machine learning models deployed, more than 60 AI initiatives active, and over one million hours of manual work eliminated by bots.
- Reserve Weightings -- Maintained, with potential future reduction as credit trends improve and macro outlook stabilizes.
SUMMARY
Bread Financial (BFH +4.60%) delivered year-end and fourth-quarter results marked by improving credit quality, incremental partner and product expansion, and strengthened capital flexibility. Management highlighted a disciplined approach to underwriting and portfolio risk, citing stable to improving metrics behind guidance for continued low-single-digit loan and revenue growth in 2026. Strategic actions to optimize funding, enhance technology capability, and adjust pricing contributed to increases in net interest margin and tangible book value per share. The company pointed to ongoing operational efficiency initiatives and technology investments, including AI deployments, as drivers for positive operating leverage and future profitability. Management’s guidance anticipates low-single-digit growth for key financial lines and a modestly lower net loss rate, though macroeconomic uncertainties and variable consumer payment behaviors were acknowledged in the outlook.
- Andretta stated, "All of our top 10 programs are now renewed until at least 2028," indicating partner stability through multiyear contracts.
- Ralph Andretta indicated in response to investor questions that current underwriting practices remain disciplined with "not a general loosening," and credit tightening is applied only as justified by data.
- The launch of a new enhanced fee-based Caesars Rewards credit card demonstrates ongoing product innovation and deeper partner integration.
- AI deployments target process automation, fraud protection, and underwriting advancements, supporting both expense management and risk reduction.
- The positive impact of decreasing debt costs and increased deposit funding has directly improved overall funding efficiency and capital ratios.
- Product mix shifts, especially into co-brand and installment products, are moderating credit losses but contributing to lower revenue yield per unit, which management expects to continue.
- Reserve rates are expected to decrease as credit quality improves, though management does not anticipate a return to early entry rates previously seen before the pandemic due to changes in portfolio composition and reserving philosophy.
- Management expects share repurchase pace in 2026 to be tied to loan growth and excess capital generation above set targets, reflecting active capital management aligned with business trends.
INDUSTRY GLOSSARY
- CET1 Ratio: Common Equity Tier 1 capital ratio; a regulatory measure of a bank's core equity capital compared with its total risk-weighted assets.
- RSA (Retailer Share Arrangement): Contractual profit-sharing agreements with brand partners, which affect noninterest income as portfolio profitability changes.
- PPNR (Pre-Provision Net Revenue): Adjusted operating earnings before provision for credit losses, excluding the impact of portfolio sales and debt repurchases.
- BNPL: Buy Now, Pay Later; point-of-sale installment lending products marketed to consumers and merchants.
Full Conference Call Transcript
Ralph Andretta: Thank you, Brian, and good morning to everyone joining the call. Today, Bread Financial reported strong fourth quarter and full year 2025 results in line with our expectations. Starting with our 2025 financial achievements on Slide 2, we are proud of the progress we have made executing on our focus areas during the year. Leveraging our experienced team of associates and full product suite, we delivered against our responsible growth objective with seven major new brand signings in 2025 and renewing multiple existing partners in a number of verticals.
Our vertical expanded significantly in 2025 with the signings of Bed Bath & Beyond, an e-commerce retailer with ownership interest in various retail brands; Furniture First, a national cooperative buying group that serves hundreds of independent home furnishings and bedding retailers across the US; and Raymour & Flanigan, the largest furniture and mattress retailer in the Northeast and seventh largest nationwide. Additionally, we signed and launched crypto.com, as well as BreadPay installment lending relationships with Cricket Wireless and Vivint, reflecting our flexible payment options and seamless integrations and solutions.
These relationships demonstrate how our product solutions span all generational segments and are supported by our digital-first approach, creating value for our brand partners through increased sales, revenue, and lifetime customer value. Shifting to our renewals, we renewed multiple brand partners this year, including a multiyear extension with our long-term partner, Caesars Entertainment. All of our top 10 programs are now renewed until at least 2028. Additionally, in June, we launched a new enhanced fee-based Caesars Rewards credit card that gives members more ways to earn accelerated rewards and enjoy unique experiences.
This is a clear example of how we continue to innovate and evolve our product set to fit our brand partner and customer needs and enhance value propositions to drive sales and loyalty. Our vertical and product expansion efforts continue to have a positive impact on both risk management and income diversification across our portfolio. With co-brand comprising 52% of our credit sales in the fourth quarter, up from 48% in 2024, Bread Financial continues to leverage our partner-first culture and experienced program management team to deliver full capabilities to brand partners and their customers.
This includes providing a full suite of flexible payment options to unlock incremental sales and build loyalty through omnichannel delivery, seamless integrations, and exceptional customer experience. We are routinely chosen by industry-leading brands across a wide array of industry verticals to take their credit and loyalty programs to new heights. We continue to see success in our direct-to-consumer deposit program as it remains an important source of stable and lower-cost funding for the company. Our direct-to-consumer deposit balances increased 11% year over year and have grown 20 consecutive quarters, now representing 48% of our fourth quarter average total funding, up from 43% a year ago. Regarding capital allocation in 2025, we returned $350 million in capital to shareholders.
This includes $310 million in common share repurchases resulting in the repurchase of 12% of our year-end 2024 outstanding shares. We also increased our quarterly common stock dividend by 10% during 2025. At the same time, we meaningfully strengthened and optimized our balance sheet by reducing and refinancing our senior debt and issuing subordinated debt and preferred equity. Lastly, we received a credit rating upgrade from Moody's and Fitch and positive outlooks from Moody's and S&P during the fourth quarter, acknowledging the actions we have taken to strengthen and improve our financial resilience and enhance our enterprise risk management.
Our focus on operational excellence and technology advancements was evident this year as we achieved our goal of delivering positive operating leverage with over year-over-year adjusted expenses while continuing to invest in our business. During the year, we progressed our multiyear technology transformation, which included delivering new customer capabilities, continued cloud migration, and increased automation, including accelerating AI adoption. From a credit management perspective, we underwrite for profitability and returns, creating value for our partners and providing purchasing power for consumers. The effective execution of disciplined credit strategies and continued product diversification, coupled with a resilient consumer, led to improving credit metrics throughout 2025.
Our full-year net loss rate of 7.7% was better than our outlook and meaningfully better than our initial expectations for 2025. We anticipate that a gradual improvement in our credit metrics will continue in 2026. Overall, we are pleased with our 2025 financial and operational results and remain confident in our ability to generate returns. Moving to the fourth quarter key highlights on Slide 3, during the quarter, we generated net income available to common stockholders of $53 million, excluding the $42 million post-tax impact from expenses related to debt repurchases in the quarter. Adjusted net income and earnings per diluted share were $95 million and $2.07, respectively.
Our tangible book value per common share grew 23% year over year to $57.57, and our return on average tangible common equity was 8% for the quarter and 20% for the full year. In the quarter, we repurchased $120 million or 1.9 million common shares with $240 million remaining on our current share repurchase authorization. We also issued $75 million in preferred shares. Consumer finance health remained resilient during the quarter, driving a 2% year-over-year increase in credit sales as a result of higher transaction sizes and increased transaction frequency. We are seeing consumers continue to allocate a larger portion of their budget towards non-discretionary spend.
Within discretionary spend, we saw an increase in travel and entertainment spending compared to 2024. Additionally, our credit performance trends continue to improve. The fourth quarter net loss rate was 7.4%. The positive trajectory of our credit sales and credit metrics, along with our new business additions and stable partner base, give us confidence that we are nearing an inflection point of loan growth as we enter 2026. Our solid, sustainable results underscore our disciplined approach to growing responsibly, building financial resilience, and advancing operational excellence.
Supported by strong capital levels and cash flow generation, we entered 2026 with strong momentum, which positions us well to execute on our capital and growth priorities while delivering sustainable, long-term value for our shareholders. Now I will pass it over to Perry to review the financials in more detail.
Perry Beberman: Thanks, Ralph. Starting on Slide 4, I will highlight our full-year 2025 financial performance. During the year, credit sales of $27.8 billion increased 3% year over year. The increase was driven by new partner growth and higher general-purpose spending. Average loans of $17.9 billion were down 1%, and end-of-period credit card and other loans of $18.8 billion were nearly flat. Both were pressured by an increasing payment rate. Revenue increased $7 million, primarily due to the benefit of pricing changes and paper statement fees, partially offset by lower billed late fees resulting from lower delinquencies. Total noninterest expenses were $72 million or 3% driven by a $43 million lower year-over-year net impact from debt repurchases.
Excluding the impacts from our debt repurchases, adjusted total noninterest expenses decreased $29 million or 1%, driven by benefits from our continued focus on operational excellence initiatives. Income from continuing operations increased $142 million or 87% in 2025, benefiting from lower provision for credit losses and lower debt repurchase impacts. Excluding the impacts from our debt repurchases, adjusted income from continuing operations increased $188 million or 48%. Adjusted pretax pre-provision earnings or adjusted PPNR, which excludes any gain on portfolio sales and impacts from debt repurchases, increased $44 million or 2%. Moving to Slide 5, I will briefly highlight our fourth-quarter performance.
During the quarter, credit sales of $8.1 billion increased 2% year over year, while average loans of $18 billion decreased 1%, and end-of-period loans of $18.8 billion were nearly flat year over year. The various drivers of fourth-quarter credit sales and loans were consistent with the full-year drivers I previously mentioned. Revenue increased $49 million or 5%, primarily reflecting the implementation of pricing changes, partially offset by lower billed late fees and higher retailer share arrangements. Total noninterest expenses increased $19 million or 4%, primarily driven by a $44 million higher year-over-year net impact from debt repurchases. Excluding these impacts, adjusted total noninterest expense decreased $25 million or 5%, driven by benefits from our continued focus on operational excellence initiatives.
Income from continuing operations increased $45 million, primarily driven by higher net interest income and lower provision for credit losses, partially offset by the impacts from our debt repurchases. Excluding the impact from our debt repurchases, adjusted income from continuing operations increased $74 million. Looking at the financials in more detail, on Slide 6, fourth-quarter total net interest income increased 6% year over year, driven by the gradual build of our pricing changes and lower interest expense. Noninterest income was $10 million lower year over year in the fourth quarter, driven by higher retailer share arrangements, partially offset by paper statement fees.
Moving to total noninterest expense variances, which can be seen on Slide 13 in the appendix, employee compensation and benefits costs decreased $10 million, primarily due to strategic staffing adjustments in the prior year. Card and processing expenses decreased $7 million, due primarily to lower operating volumes, including letter and statement costs. Other expenses increased $46 million, primarily due to the impacts of debt repurchases that I previously mentioned. Adjusted PPNR for the quarter increased 19% year over year.
Turning to Slide 7, net interest margin of 18.9% increased compared to the fourth quarter of last year due to the continued gradual build of pricing changes as well as lower funding costs resulting from our opportunistic debt actions and growth in direct-to-consumer deposits. We expect these tailwinds to continue into 2026, offset by pressure from an anticipated lower prime rate, the ongoing gradual improvement in our payment and rate trends, which will result in fewer billed late fees, and a continued shift in product and risk mix, which helps lower credit losses but often comes with lower revenue yield.
On the funding side, we are seeing interest expense decrease as our cost of funds benefits from growing our direct-to-consumer deposits and reducing and refinancing our debt. With our rating upgrades in 2025, we opportunistically issued a $500 million senior note at 6.75% and fully paid down our $900 million 9.75% senior note. With this refinancing, we reduced our rate by 300 basis points and reduced the size of the note by $400 million, resulting in continued overall improvement in our cost of funds. Moving to Slide 8, our liquidity position remains strong. The total liquid assets and undrawn credit facilities were $66 billion at the end of the quarter, representing 26.4% of total assets.
At quarter-end, deposits comprised 78% of our total funding, with the majority being FDIC-insured direct-to-consumer deposits. Shifting to capital, we ended the quarter with a CET1 ratio of 13%, up 60 basis points compared to last year. As you can see in the upper right table, our CET1 ratio benefited by 300 basis points from core earnings. The repurchase of $310 million in common shares and common stock dividends of $40 million over the past year reduced our capital ratios by 180 basis points. The last CECL phase-in adjustment occurred in 2025, resulting in a 60 basis point reduction to our ratio. Additionally, the impact from debt repurchases accounted for approximately 40 basis points of impact on CET1 since 2024.
Finally, our total loss absorption capacity, comprising total company tangible common equity plus credit reserves, ended the quarter at 24.7% of total loans, demonstrating a strong margin of safety should more adverse economic conditions arise. We have a proven track record of accreting capital and generating strong cash flow through challenging economic environments. We have demonstrated our commitment to optimizing our capital structure through the issuance of preferred equity with subordinated debt and appropriately returning capital to shareholders. During the fourth quarter, we issued $75 million of preferred shares, adding to our tier one capital, providing additional capital flexibility. We will continue to opportunistically optimize our capital structure, which may include issuing additional preferred shares in the future.
Our commitment to prudently return excess capital to shareholders is evidenced by our share repurchase activity and the 10% increase in our common share dividend in the fourth quarter. In 2025, we repurchased 5.7 million common shares at an average price of $54, which was below our year-end tangible book value per share. We remain well-positioned from a capital, liquidity, and reserve perspective, providing stability and flexibility to successfully navigate an ever-changing economic environment while delivering value to our shareholders. Moving to credit on Slide 9, our delinquency rate for the fourth quarter was 5.8%, down 10 basis points from last year and down 20 basis points sequentially.
Our net loss rate was 7.4%, down 60 basis points from last year and flat sequentially. Credit metrics continue to benefit from our multiyear credit actions, ongoing product mix shift, and overall consumer resilience. The fourth-quarter reserve rate improved 70 basis points year over year to 11.2% as a result of our improving credit metrics and higher quality new vintages. Compared to the prior quarter, the reserve rate declined 50 basis points, impacted by higher seasonal transaction balances related to seasonal holiday spend and gradual credit quality improvements. We continue to maintain prudent weightings on the economic scenarios in our credit reserve modeling, given the wide range of potential macroeconomic outcomes. Our weightings remained unchanged again this quarter.
As a reminder, the reserve rate typically increases sequentially in the first quarter as holiday transactor balances pay down. We are pleased with our year-over-year improvement in credit metrics, driven by our disciplined credit risk management and product diversification. As you can see on the bottom right chart, the percentage of cardholders with a greater than 660 prime credit score of 59% remained fairly steady both year over year and sequentially. Turning to Slide 10 and our full-year 2026 financial outlook, our 2026 outlook is based on continued consumer resilience, inflation remaining above the Federal Reserve target rate of 2%, and a generally stable labor market.
Our outlook also anticipates interest rate decreases by the Federal Reserve, which will modestly pressure total net interest income. Note that as we remain slightly asset-sensitive, a lower recent and future Fed and prime rate will pressure NIM as our variable rate assets reprice faster than our liabilities. As Ralph mentioned, we believe we are nearing an inflection point for loan growth. We expect full-year 2026 average credit card and other loans growth to be up low single digits compared to 2025. Growth will be supported by our stable partner base and new business launches, building credit sales growth, and continued credit loss rate improvement, partially offset by strong cardholder payment rates.
Total revenue growth is anticipated to be up low single digits, largely in line with average loan growth. Net interest margin has a wide range of potential outcomes given that it is impacted by many variables. Our baseline estimates have full-year net interest margin near to slightly above the full-year 2025 rate as a result of continued benefits from implemented pricing changes and improving cost of funds, offset by interest rate reductions by the Federal Reserve, lower billed fees from improving delinquencies, and a continued shift in risk and product mix. For noninterest income, we would expect higher retail share arrangements or RSAs as a result of higher sales, implemented pricing changes, and lower credit losses.
We manage expense growth based on revenue generation and investment opportunities and expect to deliver positive operating leverage in 2026, excluding the pretax impacts from debt repurchases. We will continue to invest in technology modernization and product innovation, including AI, to drive growth and efficiencies. The degree of positive operating leverage will be macro-dependent and related to credit improvement, loan growth, and the pace and timing of further Fed interest cuts. For 2026, we expect total expenses, less costs associated with debt repurchases, to be down slightly sequentially from the fourth quarter adjusted expense figure of $500 million. We anticipate a year-over-year net loss rate in the 7.2% to 7.4% range for 2026.
This range contemplates stable to improving macroeconomic conditions, continued risk and product mix shifts, and a resilient consumer. We are seeing good momentum going into '26, which is a positive sign for continued improvement in the early part of the year. Given the less predictable nature of how consumers will respond to changing macroeconomic conditions, sustaining this momentum and the degree of improvement through the entirety of the year is less certain at this time. We expect our full-year normalized effective tax rate to be in the range of 25% to 27%, with quarter-to-quarter variability due to the timing of certain discrete items.
The progress we made in 2025, along with our 2026 financial outlooks, puts us on a path to achieve our longer-term mid-20% ROTC target in the coming years. The key drivers of improvement include first, generating responsible sustainable growth while delivering on our efficiency initiatives, which will lead to higher PPNR. Second, gradual improvements in our credit metrics closer to our historical loss rate level, leading to a lower provision for credit losses. And third, executing on our opportunities for additional capital optimization, including potentially issuing additional preferred shares. We are proud of the results we achieved in 2025 and expect to build upon our momentum as we enter 2026.
Now I will turn it back over to Ralph to review our 2026 focus areas.
Ralph Andretta: Thanks, Perry. Before we open it up for questions, I am going to discuss a refreshed view of our focus areas as seen on Slide 11. Our focus areas for 2026 are designed to capitalize on our strengths while fortifying our business to help offset any potential external pressures. While our focus areas have remained fairly consistent over the last few years, they continue to evolve with our transformation and the ever-changing business environment. First, our commitment to responsible growth will not change. The work we have done to expand our product suite while enhancing our product capabilities, along with improving consumer health, gives us confidence we can accelerate sustainable, profitable growth.
Second, the proactive strategic execution of a disciplined credit management framework has been key to the gradual improvement of our credit performance metrics. We proactively adopt our sophisticated models to effectively balance risk and reward and manage changes in the macroeconomic environment. In addition, we will continue to maintain strong risk and control effectiveness while reinforcing regulatory vigilance. Third, our operational excellence efforts have become part of our culture and are embedded across our business. This year, our initiatives will deliver AI capabilities, technology advancements, improved customer satisfaction, reduced risk exposure, and enterprise-wide efficiency.
Finally, supported by strong capital levels and cash flow generation, we are well-positioned to execute on our capital and growth priorities while delivering sustainable long-term value for our shareholders. Our ongoing commitment to effectively manage capital will ensure appropriate returns on investments and help us achieve our long-term financial targets. In summary, our experienced leadership team remains focused on generating strong returns through prudent capital and risk management. This reflects our unwavering commitment to drive sustainable, profitable growth and build long-term value for our shareholders and other stakeholders throughout dynamic economic and regulatory environments. Operator, we are now ready to open up the lines for questions.
Operator: Thank you. When preparing to ask your question, please ensure that your phone line is unmuted locally. One moment for our first question. Our first question comes from Sanjay Sakhrani with KBW. Your line is open.
Sanjay Sakhrani: Thank you. Good morning, and congratulations on navigating through a challenging year for you guys. Maybe just first, a two-part question on loan growth. One, obviously, very encouraging we are starting to see a pickup in loan growth into 2026. I am just curious as we think about what is driving that growth. I know you guys mentioned sort of the stability of the partnership base and continuing to grow with them. Is there any sort of loosening of underwriting standards? I am just curious what kind of appetite you are seeing from consumers out there. And then secondly, I was just looking at Slide 14 in your deck, and I see BreadPay still kind of small of the total.
I am just curious with buy now pay later growing, do you anticipate growing that a little bit more in 2026?
Ralph Andretta: Hey, Sanjay. How are you? It is Ralph. You know, I think you answered part of my question. If you look at the tenets of loan growth, it is really the resilient consumer sales momentum we are seeing as we go into the year. You mentioned a new partner stability and new partners that we are adding and improving credit. And, you know, we are not doing anything out of the ordinary. We are underwriting the way we have always underwritten. We underwrite for profit. We make sure that it is thoughtful underwriting. So there is not a general loosening. It is a gradual look as credit improves. And that is how we have underwritten in the past.
That is how we will underwrite in the future. So nothing unusual there. In terms of BreadPay, I expect BreadPay buying to pick up. We have added some really good partners. I mentioned Cricket and Vivint, which is, you know, home security. Those are really good popular partners. We have partners to the BreadPay platform on a pretty regular basis. We have got a good handle around underwriting on that platform as well. So we expect that to also improve in 2026.
Sanjay Sakhrani: Great. And then just a follow-up on credit quality. Understood, you know, you guys are seeing the improvement and sort of the fruits of tightening on underwriting. You know, I know that labor market seems pretty stable, but underneath it all, every day you are hearing about layoffs and such. I mean, are you guys seeing anything in your data that sort of leads you to believe that there might be stuff happening underneath the surface that might be choppier? Or do you feel like your customer, your ability to underwrite are generally in a good place? Thanks.
Perry Beberman: Thanks, Sanjay. This is Perry. You know, so I think when we look at it overall, we are encouraged by what we are seeing in our underlying data. When we look at our roll rates, while they are still elevated, you know, versus where they where we would like to have them, we are pleased with the improvements that we continue to see across all our vantage risk bands. And now they are starting to follow more normal seasonal trends. And the key here, though, you know, our early entry rate that we see is now below the pre-pandemic levels.
And to your point, that is a lot due to the strategic actions we have taken, the product remix shifts, and things of that nature. But we are also observing improvement in our late-stage roll rates. And that is what we called out early on in order for our losses to continue to improve. We needed to see that improve. So we are seeing that improvement. So, you know, for lots of the reasons you mentioned, we feel pretty encouraged that the consumer has been resilient and, you know, while there could be pressures out there in the economy, overall, I think we are net constructive on it.
Sanjay Sakhrani: Okay. Great. Thank you.
Operator: One moment for our next question. Our next question comes from Moshe Orenbuch with TD Cowen. Your line is open.
Moshe Orenbuch: Great. Thanks. One of the things in terms of Ralph, you talked a little bit about, you know, kind of a new T&E product. And if you look actually in the, you know, in your Slide 14, you have got that is one of the categories that, you know, that has been a big contributor both to volume and balance growth. Can you just talk a little bit about kind of where you sit in there both in terms of partners and proprietary products? Thanks.
Ralph Andretta: Yeah. So, you know, we have an array of products. Obviously, Caesars has been a longtime partner, and we have been able to introduce new products over time with Caesars. And the one we have just introduced is a fee-based product. Give their customers, you know, both our customers access to, you know, better rewards and experiences. And, you know, that is really consistent in the marketplace with high-end co-brand cards. You know, AAA is a partner of ours, and that is a really that is a T&E card, and we are seeing good spend in AAA. Particularly, we saw that in the in the 2020 of 2025.
And, you know, one of our proprietary cards is really focused around rewards and redemption around rewards for travel. So, you know, we are able to offer our customers and our partners' customers, you know, that array of travel rewards. And it has become a really, you know, a good vertical for us in terms of volume. And like I said, it is, you know, in the fourth quarter, it was up substantially from 2024. And, you know, we continue to focus on, you know, good partners that give us good returns in that category.
Moshe Orenbuch: Got it. Thanks. Maybe for the issue, you mentioned that net interest income should grow, you know, kind of around the same rate as you see in loan growth. Perry, could you just drill into that a little more and maybe talk about the puts and takes of things? Because obviously, you are expecting better credits, so that will have an impact on, you know, on late fees. You have got, you know, your pricing still rolling in. And, obviously, you know, at the same time, you have also got, you know, gradually lower interest rates. Can you just talk about all of that and how it kind of fits into this dynamic?
Perry Beberman: You are happy to do so. Right? So as you think about NIM, you have laid out a number of the elements. So as we look into next year, we said right now, we expect it to be pretty stable to slightly up versus 2025 on a full-year basis. Some of it is going to be dependent upon the timing and the number of prime rate reductions. You know, as we are currently asset-sensitive, we will get a little bit of a compression on that. We do expect to see continued lower billed late fees as delinquency improves and the product mix improves.
And then as you, you know, kind of hit on this a little bit, around whether it is co-brand and more proprietary or installment lending, the shift in new account production and that results in overall product mix shift. While it lowers risk, it also means often having a lower APR because we need risk-based price, and that also means lower late fees associated with those accounts. As well, we will have a little bit higher average cash mix in the year, and some of it is resulting, you know, the timing of when loan growth happens, and some other things that we are caring for.
And then, you know, the tailwinds, you also know that the continued, I will say, working through the pricing changes that have been made from in '24 and 2025. And then, you know, as gross losses do improve, we do have then some slower or better reversal of interest and fees, but it is also a catch-up period where the lower billed fees then you actually do end up with less of that benefit out there in the later quarter. So, you know, a lot of this is going to be variable by quarter, you know, the time of gross losses, the building of those pricing changes, then as I mentioned, the primary.
And then I would note, though, as well on the revenue side, as originations start to pick up, and profitability improves, the RSA meaning the retail share arrangements that we have with the brand partners or customer awards. Those will also become elevated as, you know, there is more profit to share and then the originations drive more the compensations then as well.
Moshe Orenbuch: Great. Thanks, Perry.
Operator: One moment for our next question. Our next question comes from John Hecht with Jefferies. Your line is open.
John Hecht: Morning, guys. Thanks very much, and congratulations on a productive year. The direct-to-consumer deposits, you guys mentioned it is almost percent of funding at this point. Do you guys have objectives? Where can that go? And then what is the pricing on that versus, you know, the non-term DTC deposits?
Perry Beberman: Yeah. So we are very pleased with what we have achieved on our deposits. When you think about this, Ralph put out there a goal of being at 50%, and that was under current contract. Our longer-term goal is to be more in line with larger peers, which would say that our direct-to-consumer deposits would be probably 70% plus of our portfolio. However, our total funding and that will just happen gradually over time, and you should expect our pricing to remain competitive. Again, not having brick-and-mortar branches where it will be very competitive and, you know, have some online, you know, with the online presence.
And it is still a, you know, better funding rate than we have in other things like our brokered CDs of Tenor.
John Hecht: Okay. And then second question, yeah, is yeah. On the reserve rate, I yeah. There has been I would say it is down from the peak. Then you know, it and it is and it is coming down a little bit because your credit is improving. What do you where what you know, does it go back to day one levels? Or is there any way to think about the direction of travel of the ALL given that credit is stable and improving?
Perry Beberman: Yeah. So the reserve rates are always one of my favorite questions every quarter. But to your point, with the fourth-quarter reserve rate at 11.2%, that is down 70 basis points versus the prior year and down 50 basis points linked quarter. And the reserve rate so far has improved solely as a function of improving credit metrics. So as I noted, we have maintained a we will call prudent credit risk overlay. We did not change any of our risk weightings. And, it is still a lot of uncertainty about how the tariffs will unfold and even the Fed yesterday mentioned that they expect those impacts to peak kind of midway through this year. So we are watching that.
And what that means to our consumers. So, you know, we are going to continue to watch that. But, candidly, pretty optimistic that as these play out in the coming months, that we will be able to gradually move our weightings of the adverse and severely adverse scenarios in ways more to, I will call, neutral position over time. You know, we will continue to see the first-quarter reserve rate increase seasonally as holiday transactors roll off. But the way I think about the reserve rate, you think about how it is going to traverse to the rest of this year and into next year, it will follow the trajectory largely of the credit quality.
So as credit quality delinquency improves, the reserve rate should come down accordingly. And then as we are able to move those risk weights back to neutral, we will get somewhere, around what we have said around that 10% area, time, I am not sure we get all the way back to day one because, it is a different portfolio and we have a different philosophy on how to, look at some of the risk weight. So different scenarios.
John Hecht: Great. Thanks so much for the color.
Operator: One moment for our next question. Our next question comes from Mihir Bhatia with Bank of America. Your line is open.
Mihir Bhatia: Hi. Good morning. Thank you for taking my question. First, I just want to talk about credit. You are clearly making progress. You have tightened credit, and you are making progress getting back to your 6%, I think, target. Guess the question is, is this really a priority for you in the near term, or are you just comfortable being here in the 7% range and you are back to growth? Just trying to understand the balance between how much you would lean in on growth versus get back to your longer-term target, if you will, on credit.
Perry Beberman: Yeah. Yeah. Mihir, the question. I would say it is a priority to get back to 6% over time, but not force it there. And we have talked about this previously that we could choke off credit and really, do things that would be detrimental to our brand partners and our customers. And we have been very disciplined that, again, our underwriting philosophy, first talk about this. We underwrite for profit.
You know, we have industry-leading ROTCs on this, and, you know, we are trying to get down towards that 6% win rate each new vintage with that in mind, but we have an existing core portfolio that, you know, is in the condition it is in because of the macro environment. We are paid for the risk we take. You know, again, we did not swing the pendulum overly hard on credit tightening to the existing portfolio by dramatically reducing the lines. I think you have seen, you know, others in the industry have swung way now they are doing is loosening things. Like, you heard Ralph talk about we are gradually dynamically underwriting every day.
And so when the credit quality is better, you underwrite deeper, you need stock of line increases, and when it does not, they are little risk. You tighten. It is a dynamic thing. So we are not forcing our way down. It will happen naturally, with the newer vintages coming in and the existing portfolio is back book healing. And so it is going to take time.
Mihir Bhatia: Got it. So that makes sense. And then maybe just going to the 2026 outlook, you grew revenues 5% this quarter. Is obviously helped probably by, like, just an easier comp here. Is that, like, the main driver of the slowdown from 5% to low singles in your guidance, or is there something else also going on that we should keep in mind? Maybe just walk through some of the puts and takes on that on that line, on the revenue line, Adam.
Perry Beberman: Yeah. I think when you look at the comparable period to 2024, we had done some accommodations through fee waivers, interest waivers, as it related to the hurricanes in that season. So those modifications were in that comp. So that is a piece of why the quarter comp being is a little higher than what ordinarily it should be. So I look more at, you know, the rate of NIM that we have this quarter and then how does that then extrapolate forward into the coming year? And as we said, with all the puts and takes, we think that, you know, we should be able to deliver a stable to, you know, slightly up net interest margin.
Mihir Bhatia: Got it. Thank you.
Operator: One moment for our next question. Our next question comes from Jeffrey Adelson with Morgan Stanley. Your line is open.
Jeffrey Adelson: Hey, good morning, Ralph and Perry. Perry, maybe just dig a little bit on the NIM further. Appreciate all the color and the puts and the take. NIM expected to be slightly higher this year. If I look at where you exited 25% and if we put aside some of the benefit got non-funding costs. Your loan yield was really strong in the fourth quarter in light of what is typically a weaker seasonal quarter as you see more of those transactors come into the mix. So could you maybe just unpack a little further what drove some of that underlying strength? Was there maybe a little bit more of a step up in the pricing changes?
Or was it more just that underlying reversal rate improving? And as we think about those pricing changes continuing to build their way in, how much of the book or, like, is now reflecting that? And how long can that tail last for you? Do you expect that might slow as we exit 2026? Or should we be thinking about that benefit from here?
Perry Beberman: Yeah. So, again, I am not going to reiterate all the puts and takes because I think that you got those. But you are right on the way to think about this is that we do have some tailwinds that are building through slowly and gradually as it relates to the pricing changes. Largely, the pricing changes are complete for, you know, what was what has been pulled through the portfolio. Now it is just a matter of the, you know, the payment allocation working its way through.
But largely, you will continue to see a little bit of that gradual benefit from that, but that could be offset by product mix and how the new vintage looks when it is, you know, the final construction of the year comes through. So at the 2026, will look different than right now just in terms of portfolio mix. But, you know, on a static basis, I would say, yes. You have got some of the tailwind from those pricing changes. That will continue to, you know, ease into the book. But, again, a lot some of that will be offset in the RSA line as more of that is shared with the brand partners through the profit share.
Jeffrey Adelson: Got it. Thanks. That is helpful. And just, you know, going back to credit, maybe just focusing on the delinquencies a bit. You know, I appreciate the commentary on NCOs the roll rates improving. I think we have started to see your delinquency rate come a little bit more in line with seasonality still improving obviously year over year, but maybe at a bit of a slower pace. Just what is the path from here on delinquencies as you look at the end of 26 from here? Is that something you think will continue to improve, or will it start to flatten out a little bit?
And how are you factoring in the benefit for larger tax refunds this year in your outlook for credit?
Perry Beberman: Yep. So that is a good one. Let us start with the last piece of that is the tax refund. Is a little bit of the unknown in terms of how will customers use it. Like, I would tell you, you know, we are optimistic that the 2026 tax, you know, refund season is going to be a positive. You know, we are not exactly sure how that is going to play out. In any year, it is always a guess in terms of how consumers are going to use it, whether they are going to use to pay down debt, which obviously improve our delinquency a little bit. Are they going to spend it?
Are they going to save it? But net, we believe it to be a positive. And, you know, with the tax refund plus, the fact that, you know, they probably did not everybody adjust their tax withholding. So overall, you know, we have even the I would say, lower consumer confidence out there, we think that we are going to see some improvement on that front. I would say our guide cares for a modest bit of improvement. But, you know, let us hope for something better. Now the government shutdown could put a little bit of a twist into that, so we will have to monitor that.
You know, when we look at it, I think overall, we are thinking that we are going to get back to where that what I will BAU delinquency rate where it is going to flatten out some. Again, slow gradual improvement. Some of it will be product mix dependent. Again, the thing that we are most watchful of is continued improvement in those late-stage roll rates. Because that is going to manifest itself really into the better loss outcomes.
Jeffrey Adelson: Okay. Great. Thank you.
Operator: One moment for our next question. Our next question comes from John Pancari with Evercore. Your line is open.
John Pancari: Good morning. On the operating leverage standpoint, you are guiding the positive operating leverage in '26. On top of what was a solid expense beat for the fourth quarter. Can you maybe help us think about the magnitude that you think is likely in terms of the operating leverage? You achieved 100 basis points or so in 2025. Fair to assume can remain at that pace as we look at '26?
Perry Beberman: Thank you for the question. Yes, we are really pleased with the progress we made in 2025. You know, as Ralph has talked about and I have as well that, you know, our organization is really focused on operational excellence. And you think about that means for us is driving continuous improvement savings. We are executing across a whole spectrum of transformation. This is around technology, servicing, collections, marketing, looking for new revenue opportunities. So all of this enabled us to accelerate and, you know, figure out how to do things better. And you think about the use and deployment of AI, that is going to unlock even greater value. Again, there is some investment that goes along with that.
But we are very use case focused. So that is going to evolve. So I think overall, the degree of operating leverage is going to end up being largely dependent on macro conditions impacting the revenue side of it. So loan growth, higher or lower in the range. You know, what does it mean? The Fed cuts, the delinquency improvement resulting in lower late fees. So, you know, the op leverage, I think, is more on the, as I said, the revenue side and on the expense side, we have got that well in hand.
John Pancari: Okay. Great. And then we will deliver positive operating leverage. Got it. Okay. Thanks. And then separately on the buyback front, you bought back $120 million in the fourth quarter. You see Q1 solid at around 13%. Could you maybe help us think about the reasonable pace of buybacks as you look at this year in terms of factoring in the loan growth expectations? But also the capital generation outlook? Thanks.
Perry Beberman: Yeah, I think as you look at the year as Ralph said, you know, we generate we could generate a lot of capital, and we are very proud of where we have landed. With our capital ratios and targets. You heard me talk about the last phase-in of CECL. This last first quarter, that was 60 basis points. RWA will come down in the first quarter seasonally. So, again, we are focused on the capital targets that we set. And as we work through this coming year, we do have $240 million of remaining share repurchases available. The pace will be dependent on loan growth, and capital in excess of those stated capital targets.
John Pancari: Okay. Great. Thanks, Perry.
Operator: One moment for our next question. Our next question comes from Reginald Smith with JPMorgan. Your line is open.
Reginald Smith: Hey, good morning, and thanks for taking the question. I see you guys are advertising or offering personal loans on your website. I was curious I guess, your appetite for that channel and that business. And how large that business is today and maybe talk a little bit about the economics of that versus your core by the label or brand business, and then I have a follow-up.
Ralph Andretta: Yeah. You know, we have many products in the marketplace. And, you know, private label is just one of them. I think if you look at us over the last five years, we have evolved to all these products, co-brand and buy now pay later, and obviously personal loans. And the macroeconomic environment is going to dictate, you know, how we, you know, weighted into installment and personal loans. So we are going to support growth first. And personal loans are just a part of our growth equation.
Reginald Smith: Got it. Okay. And then
Ralph Andretta: But, frankly, it is a good way for us to acquire new customers.
Reginald Smith: Yeah. Is there any way to kind of size, and frame that? And do you hold those loans on balance sheet? Like, does that where does that show up in your volume?
Ralph Andretta: Yeah. It is part of our loans. And personal loans have different tenors, obviously. It is a small portion of what we are doing. It is currently small, and, you know, it will grow gradually over time, and we will, like every other product we enter into, we will enter into it responsibly and manage it and be thoughtful about how we grow with personal loans. But it is on our balance sheet.
Reginald Smith: Okay. Cool. And then I guess one, you know, kind of bigger picture question about AI and thinking about, you know, like, how it may transform the business operationally or underwriting. You know, if I look out five years or so, like, how do you think AI impacts the card issuing business? Like, where should we look for the most progress? And I would imagine it probably impacts, like, your variable headcount need. But I do not know. Maybe talk a little bit about that and how those tools can help you get more out of what you the employee base today.
Perry Beberman: Reggie, thank you for the question on AI. It is certainly one that we think a lot about. We have a team of leaders and their people figuring how to deploy it. But, you know, I tell you, for our company, you know, we continue to deploy AI, respond across the enterprise to accelerate operational excellence. Which includes increasing productivity, efficiency, driving innovation, strengthening our risk management. And so recall, for our company, we have leaned in on emerging technology, including AI for years. And in doing so, we have established a solid governance model early on to ensure responsible use and oversight of AI. We have over 200 machine learning models embedded in our business.
We have deployed thousands of bots to save over one million hours of manual work efforts. That goes to your point around what does it mean for, you know, people. Deployed call center agent-assisted tools. And that is just to stay with you. So when we look at, you know, at our enterprise, AI road map, you know, we now have more than 60 initiatives in motion with early wins contributing to improve fraud protection, better underwriting performance, enhanced call center effectiveness, increased automation in our workflow. So that is a we are continuing to build on that solid foundation of risk management automated controls and leveraging our tools for what we call always-on monitoring.
If you think about that, that is already permeating throughout the release, how we could be more effective. So our go-forward areas of focus are on three basic things. You think about it as first, AI tools to improve call personal productivity and efficiency. And that means, like, content summarization, like, for contract and document reviews. Content generation for, you know, personalized marketing collateral, customer communications, intelligent search capabilities, where it helps the associate or folks or customers streamline how they can get an information and knowledge retrieval. Turn it on, controlled use of AI in our SaaS applications that we have, which further enhances platform function on output. So that is the first part.
And the second, we are going to accelerate development and advancement of our core technology and data platforms, specifically leveraging AI tools to modernize code and accelerate our movement to the cloud. And then third one is think maybe where your goal is, where is commerce going? If making sure that we are developing intelligent and agentic applications and that will expand the reach of our products automate full processes, and unlock new and improved customer experiences. That will ensure that we have a foundation of strategic select application for agentic-driven commerce and personalized service among others.
So, you know, overall, would hope what I want you to take away though is that there is a lot of investments being made, but they are backed by disciplined value tracking, and we have a strong ROI that we are going to make sure we can deliver more table stake capability. So we are moving with pace, rigor, governance, and confidence that you would expect for us as a regulatory regulated institution. But we feel real good about how we are being positioned for this.
Reginald Smith: Now that sounds very exciting. I hope we can continue to get little updates and nuggets as you guys progress through. Even if they are small, like, just to hear how you are using AI and the impact that is happening. That stat about the man hours was fantastic. So good luck, and congrats on
Perry Beberman: Thanks, guys.
Reginald Smith: Thanks, Chris. Already given. So just two follow-ups. So first, on credit sales. And actually wanted to specifically focus on the better 2026 tax benefits that you were talking about earlier. It does seem like this earnings season so far that there has been some enthusiasm from many of the merchants reporting earnings so far on the sales potential from the tax refund season and the lower tax withholdings. So I am wondering if you are seeing more merchant engagement on driving sales this tax refund season. And then how you are expecting credit sales to do in 2026?
Ralph Andretta: Yes. I mean, I think we talked about we see we will see credit sales in a low up low single digits and it remains to be seen about how people will use that tax refund. Some people use that tax refund probably savings and investments. You will see some of that. You will see some people pay down their debt, and you will see some people increase their spend. So I think it is going to be across the board. But, you know, the guides we put out in terms of, you know, single-digit growth is and we feel very comfortable with that, particularly since credit is trending in the right direction. We have a stable partner base.
And the consumer has some resiliency. So we feel good about what we put out there in the marketplace.
Reginald Smith: Okay. Great. And then the second follow-up on NIM and specifically wanted to get your thoughts on deposit beta. So those seem like industry-wide expectations for lower deposit betas this time, I think around 60%. So I want to get your take, your thoughts on your deposit beta, and I guess, for the industry, are we seeing just higher competition for deposits? Or are consumers more sensitive than historically to deposit rates? Just want to get your view. Thank you.
Perry Beberman: No, I think that is a you kind of hit it right on the head there, right? I think previously, we were thinking that deposit beta is probably close to high 70s, right around 80. Now I would probably widen that range a bit to 60 to 80 per 80%, 80 betas, but that will be market dependent as you said. So that is what I think we are going to watch for. But over time, I would expect to probably get back.
Reginald Smith: Okay. Great. Thank you.
Operator: And I would now like to pass the call back over to Ralph Andretta for any closing remarks.
Ralph Andretta: Sure. Well, thank you. Thank you all for joining our call today and for your continued interest in Bread Financial. And we look forward to speaking with you in the next quarter. Everyone have a terrific day, and thanks again.
Operator: Ladies and gentlemen, this does conclude today's presentation. You may now disconnect, and have a wonderful day.
