Zoe's Kitchen (NYSE:ZOES) reported second-quarter results on Aug. 17.

Lower customer traffic continues to weigh on its sales and profits, prompting the Mediterranean-inspired restaurant chain to announce that it would be slowing the pace of its new store openings in 2018.

A female traffic guard holding a sign that says "SLOW" and signaling with her hand to slow down

Zoe's Kitchen is pumping the brakes on its store count growth. Image source: Getty Images.

Zoe's Kitchen results: The raw numbers


Q2 2017

Q2 2016

Year-Over-Year Change


$74.305 million

$66.273 million


Net income

$0.579 million

$1.201 million


Earnings per share




Data source: Zoe's Kitchen Q2 2017 earnings press release.

What happened with Zoe's Kitchen this quarter?

Total revenue grew 12.1% year over year to $74.3 million, driven by new restaurant openings. Comparable-restaurant sales, however, continued their downward trend, falling 3.8%. Zoe's suffered a 5% drop in transactions that was only partially offset by a 1.2% increase in price.

These lower comp sales -- combined with higher labor costs -- dented Zoe's restaurant contribution margin, which dropped 2.6 percentage points to 19%. In turn, restaurant contribution (defined as restaurant sales less restaurant operating costs) decreased 1.6% to $14.1 million.

All told, EBITDA -- adjusted to exclude preopening costs, equipment disposals, and other nonrecurring items -- decreased 2% to $15.2 million. And adjusted net income declined to $0.3 million, or $0.02 per share, compared to $2.3 million, or $0.12 per share, in the prior-year quarter.

Looking forward

Despite these lackluster results, CEO Kevin Miles painted a more optimistic picture for the second half of the year during Zoe's earnings call, saying:

While the full quarter results were challenged, we are pleased that our top line results improved at the end of June, following the introduction of our new menu items. While still early in Q3, our quarter-to-date comps had been slightly positive. We believe the positive guest response to our menu innovation is an example of the tangible progress we're making on our strategic initiatives as we navigate the current environment.

These positive comp trends led Zoe's to reiterate its fiscal 2017 full-year outlook, including:

  • Total revenue of $314 million to $322 million
  • Comparable-restaurant sales growth of flat to down 3%
  • Restaurant contribution margin between 18.3% and 19%

Zoe's also said it remains on track to open 38 to 40 new company-owned restaurants this year. However, the company now plans to "moderate" its store count expansion to 25-30 restaurants in 2018.

"While new units continue to open at or above expectations, we want to focus on building brand awareness and sales in our current markets," Miles said in a press release. "Our differentiated brand has proven to resonate with guests, and we are confident with our long runway for growth."

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