What happened

Shares of Conn's, Inc. (CONN -5.34%), a specialty retailer selling consumer goods in the range of furniture, mattress products, appliances, electronics, and home office products -- it also has a credit business segment to provide solutions for constrained consumers -- are down 13% as of 11:13 a.m. EDT, after the company announced mixed fourth-quarter results and disappointing guidance.

So what

Conn's fourth-quarter revenue checked in at $420.4 million, which was below the prior year's $432.8 million and fell well short of analysts' estimates calling for $429.9 million. Despite the top-line miss, adjusted earnings per share checked in at $0.56 per share, just edging out analysts' estimates calling for $0.54 per share.

"Conn's fiscal year 2018 financial results demonstrate the successful execution of the Company's turnaround strategies and, as expected, a return to full-year profitability. Credit segment performance improved throughout the fiscal year as a result of higher finance charges, stronger portfolio fundamentals, controlled expenses, and lower borrowing costs. Conn's retail segment ended the year with record retail gross margins. I am encouraged by the platform we have created and the positive momentum under way at Conn's," said Norm Miller, Conn's Chairman and chief executive officer, in a press release.

Man looking at mattress tag in furniture store.

Image source: Getty Images.

Now what

As Miller stated above, Conn's managed to post a net income of $3.2 billion, compared to last year's loss of $74,000, but there is a lot of work to be done on the turnaround. Same-store sales dropped 8% during the fourth quarter, steeper than expectations of a 5.3% drop. If the company can reverse its same-store sales declines while improving profitability, it will go a long way to improving quarterly results throughout 2018. Investors also have to keep in mind that shares of Conn's are up roughly 191% over the past 12 months and anything short of a blockbuster quarter could have weighed on shares today.