Online grocery shopping demand is so great during the coronavirus pandemic that Amazon.com (NASDAQ:AMZN) is closing off some of its Whole Foods stores to customers and turning them into fulfillment centers.
A number of supermarkets have been forced to create so-called "dark stores," or physical stores that are only open to employees who work to fulfill orders for delivery and pickup from other nearby stores.
Prioritizing online demand
In an update on Amazon's company blog, Vice President of Grocery Delivery Stephenie Landry said even Amazon's new Woodland Hills, California grocery store that is separate from Whole Foods store has been converted into a dark store. Originally scheduled to open in February, Landry says the store is now "a temporary online-only store, focused exclusively on fulfilling grocery delivery orders."
Other grocery stores have been forced to make similar moves due to the increased demand and new limitations like reduced store hours and customer capacity that govern the way consumers can shop physical stores.
Kroger (NYSE:KR), for example, recently converted one of its Cincinnati, Ohio, stores to a dark-store fulfillment center, while Giant Eagle has switched over several of its grocery stores to online order fulfillment.
Amazon has seen such a large uptick in online grocery shopping that it has begun putting new customers on a waiting list so it can catch up with existing customer orders.