With Internet telephony company Vonage
Fourth-quarter revenue was $216 million, up 19% from the same quarter last year, as Vonage added 56,000 net new customers. Customer churn remained at a punishing 3%, however, which whittled down the nearly 284,000 gross additions substantially. Obviously, customer satisfaction and competition from other Web communications platforms offered by the likes of AT&T
Like many companies today, Vonage believes that overlooking GAAP losses and focusing on adjusted operating milestones helps investors see that the turnaround is working. But growth in the customer base has slowed dramatically, regardless of Vonage having a presence with prominent retailers like Best Buy
So it looks like investors will have to wait a little longer to see if the turnaround plan engineered by founder Jeffrey Citron takes hold. In the meantime, however, there's the pressing matter of Vonage's $253 million in convertible debt, which investors could force the company to pay at the end of 2008. With credit markets tightening and Vonage's fundamentals still less than palatable, new money at a reasonable price will be tough to acquire through any means.
With the debt crunch facing Vonage, 2008 may be a good time for Verizon Communications
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Fool contributor Dave Mock can fix an amazing range of problems with just a hammer. He owns no shares of companies mentioned here. Dave is the author of The Qualcomm Equation. Wal-Mart, Best Buy, and Microsoft are Inside Value recommendations. The Fool's disclosure policy is the best of the best and the rest.