Don't bury Netflix
Shares of the video-streaming giant soared 11% yesterday, after Netflix revealed that it served up a whopping 2 billion hours of video to its more than 20 million streaming customers during the holiday quarter.
This is significant for many different reasons.
For starters, there's the sheer size of that number. Pandora
No one is going to come near that number, and CEO Reed Hastings knows it. Amazon.com
There's also the significance of the time frame. Remember back in September, when folks on dual plans saw their monthly bills spike as much as 60%? Netflix suffered net cancellations of 800,000 subscribers for that quarter. It's more than likely that the fourth quarter will have more people bolting than joining, but putting out this meaty data nugget covering the months of October, November, and December clearly shows that folks are still sticking around.
Sure, it's problematic to see Netflix refer to its user base as "more than 20 million streaming members globally" when it had 22.9 million global streaming subscribers at the end of the third quarter. However, Netflix has been using that round figure since mid-November.
Then let's work with that streaming audience. Two billion hours divided by "more than 20 million" members breaks out to less than 100 hours per streaming customer during the entire quarter. That's more than I thought, and I'm guessing that it's probably more than you thought, too. Folks are hooked on Netflix's digital service, and consuming an average of roughly 30 hours of content for $7.99 a month is a pretty darn good deal.
"Hastings needs to come out of the gate strong in 2012," was my fifth and final point last week in singling out the things that Netflix needs to do to get back on track this year.
Whipping out this announcement ahead of the second trading day of the year, waiting for last year's tax-loss sellers to move on last week, is brilliant.
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