Based on the aggregated intelligence of 180,000-plus investors participating in Motley Fool CAPS, the Fool's free investing community, specialty tea retailer Teavana Holdings (NYSE: TEA) has received a distressing two-star ranking.

With that in mind, let's take a closer look at Teavana's business and see what CAPS investors are saying about the stock right now.

Teavana facts

Headquarters (Founded) Atlanta (1997)
Market Cap $499.7 million
Industry Specialty stores
Trailing-12-Month Revenue $189.3 million
Management Co-Founder/Chairman/CEO Andrew Mack
CFO Daniel Glennon
Trailing-12-Month Return on Assets 19.1%
Cash/Debt $716.0 thousand / $9.5 million
Competitors Hain Celestial
Whole Foods Market

Sources: S&P Capital IQ and Motley Fool CAPS.

On CAPS, 29% of the 100 members who have rated Teavana believe the stock will underperform the S&P 500 going forward.

Just this past week, one of those Fools, ellentk, offered some unique insight into the Teavana bear case:

I own a teashop and have both interviewed and hired former Teavana employees who HATE it. The sales requirements, the turnover of employees, and the bait & switch on the sales floor ... all this tells me this company does not have a sustainable business model for the long term. Even customers who come into our tearoom say they were duped by Teavana.

Duped customers, unhappy employees who quit -- that's not an Apple or a Starbucks where customers love it.

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