Bank of America (NYSE:BAC) and PNC (NYSE:PNC) have been rapidly changing the way they interact with customers by closing and altering branches. Why are these banks just now doing this? And is it the right move?

In this segment of The Motley Fool's financials-focused show, Where the Money Is, banking analysts David Hanson and Matt Koppenheffer debate the future of bank branches, the downside of closing locations, and what it means for shareholders?