As US Airways
Hawaiian passengers can already check in over the Internet. Using BaggageDirect.com, they can now check in luggage from their home, office, or hotel (at least 12 hours notice is required). When passengers arrive at the airport, they go through security and directly to their departure gate.
The goal is no lines, no waiting, and no hassles.
Using guidelines approved by the Transportation Security Administration (TSA), BaggageDirect will send a trained, uniformed, and TSA-certified "mobile skycap" to retrieve the luggage and present the passengers with their boarding passes and baggage claim receipts. The cost for one person with two pieces of luggage is $30. It is $15 for each additional person going to the same location.
Besides reducing the crush of people at the ticket counter and providing enhanced customer service, airline operations can be optimized because pre-checked luggage can be sent through screening devices at nonpeak periods. The net result is better service for everyone.
Motley Fool Stock Advisor
Many investors are probably asking why American parent AMR
Fool contributor W.D. Crotty does not own stock in any of the companies mentioned, but he'd love to return to Hawaii -- to escape Ivan!