Dutch Bros(BROS 0.21%), known for its drive-thru coffee shops, released its third quarter 2024 earnings on November 6, 2024.
The company reported $338.2 million in revenue, a 28% year-over-year increase, though specific revenue estimates were not provided. Earnings per share (EPS) were $0.11, close to the analyst estimate of $0.12, demonstrating stable profitability. Despite this, a 180 basis point decrease in gross margin indicated rising costs.
Overall, Dutch Bros showcased strong growth and strategic operational moves, although it faces challenges in managing expansion-related costs.
| Metric | Q3 2024 Result | Analyst Estimate | Q3 2023 Result | % Change YoY |
|---|---|---|---|---|
| Revenue | $338.2 million | N/A | $264.5 million | 28% |
| EPS | $0.11 | $0.12 | $0.07 | 57% |
| Net Income | $21.7 million | N/A | $13.4 million | 62% |
| Adjusted EBITDA | $63.8 million | N/A | $53.0 million | 20% |
Source: SEC filings. Analyst estimates for the quarter provided by FactSet.
Overview of Dutch Bros' Business
Dutch Bros operates a chain of drive-thru coffee shops that emphasize quality service and efficiency. Its business model, primarily focusing on drive-thrus, engages customers through innovative operational methods and distinctive brand experiences. Dutch Bros focuses on expanding through company-operated shops for better brand control.
Recently, growth strategies have centered on expansion and operational efficiency. The strategy emphasizes company-operated locations to maintain brand experience integrity. Critical success factors include efficient drive-thru operations, strategic location expansion, and strong customer loyalty programs like the Dutch Rewards.
Quarterly Highlights and Financial Performance
During the third quarter, Dutch Bros opened 38 new shops, underscoring its commitment to aggressive growth. Of these, 33 were company-operated, matching the strategic pivot towards controlling the brand experience. Systemwide sales increased, and the Dutch Rewards program boosted customer retention, with a rise in same-store sales of 2.7%.

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Key Data Points
Financially, total revenue surged by 28% year-over-year to $338.2 million. Adjusted EBITDA also improved, reaching $63.8 million from $53.0 million a year earlier. The strong top-line growth reflects effective expansion and customer engagement strategies. However, this growth came with challenges. Gross margin declined by 190 basis points to 22.2%, indicating heightened operational costs largely attributed to labor and expansion-related expenses.
The rollout of mobile ordering, covering 90% of the store network, soon became a highlight. This initiative enhanced order efficiency and customer experience, garnering positive feedback. With 95% of business conducted through drive-thrus, operational improvements were crucial. The company’s focus on culture and employee retention was evident as it maintained service quality amid expansion.
Increased costs, notably in selling, general, and administrative expenses at $57.5 million, suggest margin pressures. Despite improvements as a percentage of revenue, these expenses indicate potential financial strains in continuing aggressive growth. The company's cash positions increased to $281.1 million, highlighting strong liquidity to support ongoing initiatives.
Looking Ahead
Dutch Bros's management raised fiscal year guidance, forecasting revenues between $1.255 billion and $1.260 billion, up from prior estimates, demonstrating confidence in sustained growth. The company projects adjusted EBITDA of $215 to $220 million, aligning with higher revenue growth expectations. Investors should watch shop opening plans and the implications of cost management strategies affecting future cash flow.
The focus will remain on expanding company-operated shops, with plans to open 150 new locations in 2024. While committed to growth, Dutch Bros is adjusting capital expenditure plans to address costs. Future quarters will reveal if its aggressive expansion can maintain profitability without straining cash reserves.





