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Smartsheet Inc. (NYSE:SMAR)
Q3 2019 Earnings Conference Call
December 3, 2018, 1:30 p.m. PT

Contents:

  • Prepared Remarks
  • Questions and Answers
  • Call Participants

Prepared Remarks:

Operator

Good afternoon, my name is Scott, and I will be your conference operator today. At this time, I would like to welcome everyone to the Smartsheet Third Quarter Fiscal 2019 Earnings Conference Call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a question-and-answer session. If you would like to ask a question during this time, simply press * then the No. 1 on your telephone keypad. If you would like to withdraw your question, press the # key. Thank you. Aaron Turner, Head of Investor Relations, you may begin your conference.

Aaron Turner -- Senior Director & Head of Investor Relations

Thank you, Scott. Good afternoon and welcome, everyone to Smartsheet's Third Quarter Fiscal Year 2019 Earnings Call. We will be discussing the results announced in our press release issued after the market closed today. With me today are Smartsheet's CEO, Mark Mader; and our CFO, Jennifer Ceran. Our SVP of Product, Gene Farrell, will also be available during the Q&A.

Today's call is being webcast and will also be available for replay on our investor relations website at investors.smartsheet.com. There is a slide presentation that accompanies Jennifer's prepared remarks which can be viewed in the Events section of our investor relations website.

During this call, we will make forward-looking statements within the meaning of Federal Securities Laws. We have based these forward-looking statements largely on our current expectations and projections about future events and financial trends. These forward-looking statements are subject to a number of risks and other factors, including but not limited to, those described in our SEC filings available on our investor relations website and on the SEC website at www.sec.gov. Although we believe that the expectations reflected in the forward-looking statements are reasonable, our actual results may differ materially and adversely.

All forward-looking statements made during the call are based on information available to us as of today and we do not assume any obligation to update these statements as a result of new information or future events, except as required by law. In addition to U.S. GAAP financials, we will discuss certain non-GAAP financial measures. A reconciliation to the most directly comparable U.S. GAAP measure is available in the presentation that accompanies this call which can also be found on our investor relations website.

With that, let me turn the call over to Mark.

Mark Mader -- President & Chief Executive Officer

Thanks, Aaron. Good afternoon, everyone, and thanks for joining us for today's call. Q3 was a strong quarter across multiple dimensions and I'm very pleased with the results. Momentum from the first half of the year continued in Q3, with revenue growing 59% year-over-year to $46.9 million. Through customer expansion, combined with a lower attrition rate, our dollar-based net retention rate reached 132%, and the total number of Smartsheet users is now more than 4.5 million.

We also reached a notable milestone this quarter as we surpassed 1,000 employees. To all my colleagues in Bellevue, Boston, Edinburgh, and many places in between, thanks for your passion and your commitment to serving our customers. Expansion within our base during the quarter included 34 companies increasing their annual recurring revenue by more than $50,000. We now have 360 customers with an ARR over $50,000 and 127 with an ARR over $100,000. Notable expansions occurred this quarter at customers such as Roche Diagnostics, Fox, and Steelcase. Our customers are expanding faster with us at a rate never seen before as the product enhancements we've made over the past year enable Smartsheet to address increasingly high value workloads throughout our customers' organizations.

For many of our largest and fastest growing customers, their use of Smartsheet has evolved from being a valuable tool for collaboration and work tracking by individuals and teams, to also serving as a mission critical work execution platform that drives operationally important processes across their business. This evolution coincides with recognition by analysts and the broader market that our category, collaborative work management, CWM, is no longer an emerging segment composed of nice-to-have technologies, but is essential for the survival and competitiveness of digital business -- in other words, all business.

Foresters recent evaluation of the enterprise CWM market finds that "CWM tools are in the midst of a wave of innovation that will expand their capabilities and raise their potential ROI." Their Wave Report published in late October revealed that Smartsheet is, to use their words, the leader of the pack in enterprise CWM. This market leadership recognition from Foresters coincided with 451 Research naming Smartsheet as an inaugural recipient of their Firestarter Award. Specifically, Smartsheet was recognized by 451 for technology innovation that "has the potential to be disruptive to the multibillion traditional project management, productivity, and collaboration markets."

Being cited by leading analyst firms as both a market leader and a disrupter provides further validation that our execution and strategy are sound. Smartsheet's evolution from a valuable tool to a mission critical work execution platform is evidenced by a large privately held tech company that expanded by more than $200,000 in the quarter to over $600,000 in ARR. Smartsheet usage at this customer has grown rapidly over the past year as our product has attached to strategic use cases in global marketing, M&A, regional operations, and others. Not only has their number of licensed users doubled over the past year, but they're also taking advantage of our differentiating capabilities, such as automation, dashboards, and alerts. This customer has used Smartsheet as a strategic partner for their global growth ambitions.

We heard similar stories from many customers at ENGAGE '18, our second annual sold-out global customer conference held in October. This year, we doubled to about 2,500 the number of event attendees, while also doubling the number of companies who sent more than five employees to the event, a great sign for broader enterprise adoption of our platform. And post conference, more than 97% of attendees reported that they would recommend Smartsheet to a colleague or peer based on their experience at engage. It was so inspiring to meet customers of every type and size, hear their enthusiasm, and learn how they're using our products to tap the potential of their teams and their business.

We also announced 23 new product enhancements and capabilities at ENGAGE, including enhanced dashboards, assignment capabilities, time-based triggers, and a visual workflow builder. We launched new premium offerings that open up an even greater range of high value use cases. Data Uploader, which automatically merges or replaces data from third-party systems into Smartsheet without the need to manually copy and paste. And Dynamic View, which delivers granular sharing controls enabling customers to achieve unprecedented levels of control over what information is to be shared in a sheet and, importantly, what information is not.

We also announced two new connectors for Tableau and Microsoft Dynamics. These new product enhancements are delivering additional value for our customers. For example, Johnny Rockets, an international restaurant chain, has legal and development teams that regularly need to share confidential contract details with internal and external stakeholders. Prior to Dynamic View, this information was kept in separate documents to maintain confidentiality. By leveraging the sharing controls of Dynamic View, they now have one centralized Smartsheet to track and update this sensitive information and can share customized confidential views of contract details with all relevant stakeholders.

A Fortune 100 technology company is using our Data Uploader for two high value workflows. The first, enables them one-way pulls of their data from their CRM system into Smartsheet to inform their efforts of applications development and marketing teams. And in the second use case, they're using Data Uploader to pull information from their learning management systems into Smartsheet to improve reseller capacity forecasting and reporting to executive.

The number and impact of the products announced at ENGAGE far exceeded last year as our pace of development accelerated. Customers' needs continue to shape our developing pipeline and we now have the scale to satisfy these needs at a more rapid pace. We remain focused on delivering an increasingly valuable platform that empowers everyone to improve the way they work, connect, innovate, and execute.

We believe this will drive better business outcomes for both our customer and Smartsheet. We continue to receive positive customer responses to this approach. In just a few weeks since ENGAGE, many of our new capabilities are contributing to our financial results as our customers realize the value of these features in their organizations. Also this quarter, we opened up our first international field office in the U.K. to bring direct same time zone engagement to a greater number of our international customers, and plan to have 15 quota carrying reps in place by end of our fourth quarter. This team will serve our U.K. and EMEA customers, and we plan to grow this office over time.

Lastly in Q3, Smartsheet was selected by the federal government's Joint Authorization Board, the decision-making body for FedRAMP, to participate in their Accelerated Certification Program. We're honored to be chosen by the JAB, and are excited about the chance to expand the use of Smartsheet among federal employees. Given the significant work that remains to be done, and the timing of certain certification audits, we do not expect material revenue from FedRAMP this fiscal year.

Overall, I'm pleased with our performance in Q3 and am encouraged by the momentum we're seeing. We have an industry leading solution, a large addressable market, growing awareness of our value in the marketplace, and an energized team. Thanks to our more 1,000 team members and our customers, partners, and shareholders for your confidence in our service and in the future of our business. Jenny?

Jennifer Ceran -- Chief Financial Officer

Thanks, Mark, and welcome, everyone. Revenue was $46.9 million for the quarter, up 59% versus a year ago, driven by continued demand for our products and services. Billings came in at $54.9 million, up 69% versus the same quarter a year ago and ahead of our internal expectations. Our net dollar retention rate was 132%, an increase of one percentage point versus last quarter. And our average annualized contract value, or ACV, per domain-based customer grew 48% year-over-year to just over $2,200.00.

Third-quarter non-GAAP operating loss was $10.2 million as we continued to make investments in our platform and go-to-market capabilities. And non-GAAP net loss per share was $0.09. As a result of higher than expected billings and stronger collections, we delivered positive operating cash flow of $2.4 million, and our free cash flow was negative $2 million, and we ended the third quarter with a cash balance of $212 million.

Before I provide our outlook for the rest of the fiscal year, let me provide you more details on the third quarter, starting with revenue. Of our $46.9 million in total revenue, subscription revenue was $41.5 million, a 57% increase versus a year ago. Services revenue came in at $5.3 million, up 81% versus a year ago, and represented 11% of total revenue.

Turning to our quarterly business metrics, our total domain-based customer count at the end of the third quarter was just shy of 78,000. These customers now represent approximately 97% of our total ACV and ISP-based customers, which represent individuals, and very small teams using an ISP based domain name, represented the other 3%. We continue to see very strong growth in our larger customers, with 5,575 now paying us $5,000 or more per year and, as Mark mentioned earlier, 360 now paying us $50,000 or more per year. These customer segments grew year-over-year by 70% and 148%, respectively, and now represent approximately 63% and 24% of total ACV.

As of the end of the quarter, our average ACV per domain-based customer increased 48%, compared to the same period a year ago, as customers continued to deploy Smartsheet into more areas across their organizations and purchase more capabilities-based products. As I mentioned earlier, our dollar-based net retention rate was 132%. We now expect dollar-based net retention rate to be above 130% in the fourth quarter.

Next, I'll provide color on the rest of our income statement and a few highlights from our balance sheet. Unless otherwise stated, all references to our expenses and operating results are on a non-GAAP basis and are reconciled to our GAAP results in the earnings release that was posted before the call. In the third quarter, overall gross margin was 82% , flat with the prior quarter. Subscription gross margin was 89%, one percentage point higher than the prior quarter, driven by scale in hosting and flat credit card processing fees. As we continued to migrate services to the public cloud, support international expansion, and serve regulated industries, we expect our overall gross margin, over time, to more closely reflect our long-term target margins of 78-80%.

Professional services margin was 31%, up from 30% in the prior quarter, driven by higher than planned utilization of our consulting staff and continued strength in training. For the fourth quarter, we expect the professional services margin to be closer to our target margin of 20% and lower than previous quarters due to hiring plans and seasonality. Turning to operating expenses, general and administrative costs in the third quarter were $7.6 million, representing 16% of total revenue, and down from 17% in the prior quarter. As we begin to lap our investments necessary to operate as a public company, we expect to realize scale in general and administrative expenses.

Research and development was $13 million, or 28% of total revenue. This compares to 31% of revenue in the prior quarter. The scale in R&D versus the prior quarter was driven primarily by higher capitalization related to internal use software. Finally, sales and marketing expense was $28.1 million, or 60% of revenue, versus 54% of revenue in the prior quarter. The increase in sales and marketing versus the prior quarter was driven primarily by incremental costs related to our second ENGAGE conference and the launch of our brand marketing campaign.

Turning to operating loss and free cash flow, operating loss was $10.2 million, representing a negative operating margin of 22%. Approximately 65% of our total expenses were headcount related, and we added 69 employees across the organization during the quarter. Free cash flow was negative $2 million, which includes CapEx spend, capitalized internal use software, and principle payments on leases totaling 9% of revenue. Excluding these expenses, we generated $2.4 million in positive operating cash flow.

Now turning to billings, our third quarter billings were $54.9 million, up 69% versus a year ago. The strength in billings was driven by the launch of new products and a larger number of big deals that closed in the quarter. In the third quarter, 34 customers expanded by more than $50,000, versus 26 in the prior quarter. Approximately 88% of our subscription billings were annual, with most of the remainder monthly, while quarterly and multiyear billings represented about 1% of the total.

I will now provide our guidance for the remainder of Fiscal Year 2019. For the fourth quarter, we expect total revenue of $49-50 million, representing year-over-year growth of 49-52%. We expect non-GAAP operating loss to come in between $16-14 million, and non-GAAP net loss per share to be between $0.15-0.13 based on weighted average shares outstanding of $103 million. For the full fiscal year, we expect total revenue to be in the range of $174.6-175.6 million, representing growth of 57-58%. Non-GAAP operating loss is expected to be between $46-44 million. We expect non-GAAP net loss per share of between $0.44-0.42 for the year based on approximately 99.5 million weighted average shares outstanding. We expect billings to be in the range of $210-212 million, representing growth of 55-56% versus last year. And we expect free cash flow to be up to negative $20 million.

As we get ready to finish our Fiscal Year 2019, and kickoff our Fiscal Year 2020, we do so with confidence that Smartsheet is driving better business outcomes for customers in a work environment that is increasingly demanding and complex. Our solutions help organizations execute faster with better information shared with those who need to keep track of everything that's happening, all in real time. Our ability to solve these challenges for companies large and small is what is fueling our growth.

...

With that, we'll now turn it back to the operator to take your questions. Operator.

Questions and Answers:

Operator

At this time, I'd like to remind everyone, in order to ask a question, press * then the No. 1 on your telephone keypad. Your first question comes from the line of Stan Zlotsky with Morgan Stanley. Your line is open.

Stan Zlotsky -- Morgan Stanley & Co. LLC -- Analyst

Perfect. Thank you so much. And thank you for taking my questions. Really nice quarter. From my end, the thing that really stood out to me was just the large customer momentum and all the metrics surrounding it, specifically the 366 customers -- 360 rather -- that are now paying over the 50K. Just maybe some qualitative commentary. What's really driving this large customer momentum? And then, a quick follow-up for Jenny. Thank you.

Mark Mader -- President & Chief Executive Officer

Hey, Stan, it's Mark. I think what we're seeing is, as we talk to customers about solutions, the conversation's really changed from having a conversation from years ago, which was around how many licenses do you need and what are you trying to solve with your business. And as you look at what we've added to the portfolio in the last couple of years, whether it's connectors to systems of record on the CRM front, it's now -- things like Control Center and the ability to do IT PMO in a solution orientation -- these are driving transaction sizes, which are not only larger but they're solving higher value problems for customers. And, when you listen to your customers over the years and you can shape the portfolio accordingly, and hopefully it results in a set of offerings for which there's demand. And we're starting to see that now.

Stan Zlotsky -- Morgan Stanley & Co. LLC -- Analyst

Got it. Thank you. And then, a quick follow-up on net revenue retention ticking up to 132 -- very impressive also. The guidance for more than 130% for Q4 -- as we think about this metric -- and I appreciate that you guys didn't give us guidance for Fiscal '20. But beyond Q4, as we go and set our models for Fiscal '20, how should we think about the trend within this metric moving forward? Thank you. That's it for me.

Jennifer Ceran -- Chief Financial Officer

Yeah. So, what I would say is I would look historically to where we've come. We've basically started at around 130%. We've moved up to 132 this year. Where we go next year is going to be dependent on a number of factors -- how large customers start, what our expansion rate looks like, and what our losses look like. We're pleased with where we are so far, Stan, and I think I prefer to hold and give you more guidance on that when we start -- when we give guidance for next year after our Q4.

Operator

Your next question comes from the line of Mark Murphy with JP Morgan. Your line is open.

Mark Murphy -- JPMorgan Chase & Co. -- Analyst

Yes, thank you, and congrats on the health of the results. Mark, I was wondering if you could maybe describe the types of demand signals that you're seeing for the Accelerators? And also, just philosophically, maybe how you're balancing the need for simplicity in the apps for the broader base of users against the flow of future requests that maybe you're getting from customers that you want to be building into these Accelerators and the solution packages that you have.

Mark Mader -- President & Chief Executive Officer

On the first front, Mark, I would say that Accelerators are actually playing off of a theme that's been in enterprise software for many years. That is, having a known solution for a known need -- and that's quite different than saying you have a platform with which you can build anything. So, it's actually a bit of a throwback to how people have been buying software forever, and now combining that with this ability to also have mass flexibility and control over what you want to build additionally. So, I would say that's a pattern that -- we've looked at successful companies in the past and we're emulating that.

I think, in terms of the demand signal, when you're out there with your customer, speaking with them, understanding the needs they have, that is really valuable input to the pipeline of solutions that you go build. And that's one of the huge benefits we have in serving so many customers today. So, that pipeline is rich with opportunity and now we need to go out and build those capabilities. In terms of how those coexist with ease of use and simplicity in the app, great question. I think what's important to do is to now thrust on people every capability you come up with, and really let them opt in. So, it's an opt in to enable some of these capabilities. It's an opt in to take advantage of some of these enterprise capabilities that we're releasing. If you were to, in a way, pollute the user experience by adding value to everybody who comes into the business, I think that's absolutely the wrong strategy and that's not what we're deploying.

So, I think we have -- we're organized in our engineering and product teams. We're being very clear about investments around the upfront user on boarding experience and then how that often works to greater capabilities. So, I think we have a full appreciation that those can't be comingled all the time. And again, as you make decisions, enroll your customers in what your strategy is. So, some of the things Gene has done, in terms of our product counsel and getting feedback from clients as we're shaping these roadmaps gives us confidence that we're doing that in the right way.

Mark Murphy -- JPMorgan Chase & Co. -- Analyst

Thank you. And then, Jenny, as a quick follow-up, I believe you said the billings performance was somewhat tied to a larger number of big deals that closed in the quarter. Just curious, to what do you attribute that outcome? We know part of it, you said, was new features and new products that you've developed. But is there anything outside of that, execution wise or any other dynamics? And then, also, was there any pull forward from Q4 or does it feel sustainable as you look at the pipeline?

Jennifer Ceran -- Chief Financial Officer

Yeah, really, it's one of the words that you mention your question now. It was really all about execution. There were no unusual pull forwards in Q4 or Q3. And as I mentioned as well, the billing cycle -- 88% being annual was also consistent. So, we didn't have a lot of multiyear billings. I think some of the things that we saw that are really fueling the Q3 results -- one, our sales territory realignment that happened in Q1 is beginning to yield. We also hired a number of reps early in the year, as we always do, and they are now fully ramped and they're preforming well. The products that we launched in Q3 also have been helping. And, I think, overall as well, our conference, our brand marketing, provided some tailwinds for us.

Mark Murphy -- JPMorgan Chase & Co. -- Analyst

Thank you.

Jennifer Ceran -- Chief Financial Officer

Sure.

Operator

Your next question comes from the line of John DiFucci with Jefferies. Your line is open.

John DiFucci -- Jefferies, LLC -- Analyst

Hey, guys. This is Joe on for John. Thanks for the question. This is a little bit of a follow-up to the previous question, but we attempt to back into new business growth, particularly new subscription annual contract value growth. And we realize we only have the financial statements you publish and there are some things that effect it, but we have it accelerating in the past two quarters. So, one, I just wanted to see if that's directionally correct. And then, two, what is driving that acceleration in business momentum?

Jennifer Ceran -- Chief Financial Officer

Yep. Joe, it is directionally correct. We did accelerate new bookings growth this quarter. And what's driving it is how I answered the last question -- better expansion, more new products, better uptake. We also had lower attrition, and so our renewal rates were strong as well.

John DiFucci -- Jefferies, LLC -- Analyst

Okay. And that was actually my follow-up. So, what was the churn rate this quarter?

Jennifer Ceran -- Chief Financial Officer

Yeah, so last quarter it was below 11%, but it rounded up to 11%. And this quarter, it is rounding down to 10%. So, we had another roughly 40-basis-point improvement in our churn rate.

John DiFucci -- Jefferies, LLC -- Analyst

Awesome. Thanks, guys, and congrats on the results.

Jennifer Ceran -- Chief Financial Officer

Thank you.

Operator

Your next question comes from the line of Ross MacMillan with RBC. Your line is open.

Ross MacMillan -- RBC Capital Markets, LLC -- Analyst

Thanks so much, and apologies if there's any background noise. I'm in an airport right now. But maybe just two quick ones. Mark, just on -- you mentioned that there were some new product introductions that positively influenced demand in the quarter. I wondered if you could just double-click on that and help us understand if that goes above and beyond Accelerators and what particular product features are customers gravitating to? And secondly, maybe just for Jenny, you gave some numbers -- and I'm not sure I got them all -- about the number of customers that expanded -- I think you said by over $50,000 in ARR. I wondered if you could just recap those numbers. Thank you.

Mark Mader -- President & Chief Executive Officer

Yeah, so in terms of the positive impact -- so, you have a variety of capabilities that were launched in quarter, that were around improving the experience in our core product set. So, that's really driving additional seed sales, if you will. The capabilities that we introduced at ENGAGE around new premium capabilities that people could purchase were around things that I mentioned in the call, around Data Uploader and Dynamic View. I think one of the ones that I'm most excited about is this notion of Dynamic View, which enables someone to take a dataset and have tremendous control over how people can view and update that data.

And in a lot of collaborative scenarios, solutions today in the market are very optimistic. They say, "Let's share with everyone. Let's invite everyone in and you can be a viewer, or an editor, or an admin." Well, a lot of our enterprise customers have far greater needs than that. They say, "Within a dataset, I can't even let you see something." So, as opposed to just opening up a sliver of that data to view, we also now provide ability to view and update that in a very controlled manner. So, that is something that certain enterprises assign value to. And that did influence some new bookings that we had not been able to realize in previous quarters. That's probably the most notable there. Jenny, did you have a comment to add as well?

Jennifer Ceran -- Chief Financial Officer

Yeah, so with -- I think this is what you're asking for, Ross. So, we had 35 customers that expanded by more than $50,000 this quarter, versus 26 in the prior quarter?

Ross MacMillan -- RBC Capital Markets, LLC -- Analyst

Yeah, that was the metric. I missed the comp from last quarter. So, that's a nice pickup. And obviously, you commented on what drove that. I think, execution, new product, the ENGAGE conference, and so forth. Maybe just last one, then, Jenny -- just for me. As you think about -- you gave an updated guide on billings for the full year. How should we be calibrating as we think about our models for next year? I know you're not formally guiding for next year yet, but any initial thoughts on how to think about revenue growth or billings growth for next year? Thanks.

Jennifer Ceran -- Chief Financial Officer

I'm going to hold most of that until next quarter, as we finish off our Q4. One of the things, though, you could look at is we've grown our ARR over the last four quarters over $60 million. And we believe we still have a big opportunity ahead of us and we're going to go after it.

Ross MacMillan -- RBC Capital Markets, LLC -- Analyst

Great. Thank you. Congratulations again.

Mark Mader -- President & Chief Executive Officer

Thanks.

Operator

Your next question comes from the line of Richard Davis with Canaccord. Your line is open.

Richard Davis -- Canaccord Genuity Group, Inc. -- Analyst

Hey. When you look at your company, one of the secret sauce's is your go-to-market selling motion. And while -- whatever -- 5,000 ACV to engage a sale is not gigantic, at the same time, as you start to move up market -- I mean, furthermore it works when you engage your guys -- but, the question I have is really, do you see the selling motion changing as you get even larger initial deal sizes? Or is this a business, when you think about it, where you're at the right size of landing size and you're just trying to monetize a super long tail opportunity? Because you have to think about this. I'm sure you're going up and down on all that. Thanks a lot.

Mark Mader -- President & Chief Executive Officer

Hi, Richard. Yeah, I would say --

Richard Davis -- Canaccord Genuity Group, Inc. -- Analyst

[Crosstalk] Hey.

Mark Mader -- President & Chief Executive Officer

-- that the new deals are quite modest in size. So, in terms of our land, a couple thousand bucks -- that can be relevant to almost every single company in the world. So, I would say our selling motion really is around how do you deliver and demonstrate value to those existing logos over time. And the more effectively you do that, the more we believe we can grow ARR within those companies. So, the selling motion -- when you say moving up market, I think it's -- we want to emphasize the point extending up market. So, I think when people talk about companies and where they focus, very often they say, "Well, we started in the S&B and we've moved up market." We are continuing to try and adopt companies of every size and deliver value for them. And then, for the companies who have significant needs, we want to pursue those with vigor.

So, the selling motion, I would say, is still around an inside sales motion coupled with strategic account executives in those areas where there's significant need. And the offerings and the portfolio that we presented those different buying classes will -- is really shaped by their needs.

Richard Davis -- Canaccord Genuity Group, Inc. -- Analyst

Got it. No, that's helpful. Thanks so much.

Mark Mader -- President & Chief Executive Officer

Thanks, Richard.

Operator

Your next question comes from the line of Terry Tillman with SunTrust. Your line is open.

Terry Tillman -- SunTrust Robinson Humphrey -- Analyst

Yeah, good afternoon. Congrats from me, as well. Actually, can you hear me, first of all? I should've asked that.

Mark Mader -- President & Chief Executive Officer

Yeah, we can.

Jennifer Ceran -- Chief Financial Officer

Yes.

Terry Tillman -- SunTrust Robinson Humphrey -- Analyst

Okay, great. Yeah, Mark, my first question just relates to evolution of this market because it is a relatively new market. This is kind of a new layer, if you will, of software that's proliferating within organizations. You all find these use cases, the pain points, and the opportunities, and you get in there. But what I'm wondering is, as you're all expanding these larger transactions, are you starting to show up on a radar screen of higher level decisionmakers -- like a Chief Digital Officer -- and starting to have conversations about how you could be on every desktop, or every, tablet, or every smartphone for the entire knowledge worker base or company? Is that just way out, or how do you see that playing out?

Mark Mader -- President & Chief Executive Officer

I think what we're most excited -- at least, what I'm most excited about is that we're starting to be in conversations about not just team and divisional level improvements, but really hooking to processes that matter at scale. So, when you are talking to those executive levels, whether it's in the context of capital deployment, digital processes and events -- I think, as you go up, I would say it's not even skewed toward this notion of let's have a wall-to-wall conversation. But you're being hooked into conversations on things that they've identified as strategic priorities. And that really does soften the beaches as the other teams look to expand.

But this notion of the earned enterprise is still very much there. We're not switching to a top down, hooked to an executive, and then push the solution onto the users. You still have to earn that. But, let me tell you, having those conversations with execs absolutely softens the beaches.

Terry Tillman -- SunTrust Robinson Humphrey -- Analyst

Yeah. Okay. And, Jenny, I know last quarter you talked about increased brand marketing investment. Could you maybe quantify, beyond just the conference -- could you quantify brand marketing? And how do you all measure return on investment and potential impact to billings going forward. Again, congrats and thanks.

Jennifer Ceran -- Chief Financial Officer

Yeah, so in Q3 we spent a little over $1 million on brand marketing. And to be honest, we're just now getting back some of the results on that. But obviously, my expectation is that we're going to see increased awareness across organizations, especially enterprises, with respect to Smartsheet. And then, I would hope that, over time, with the awareness of all the things that we do and solve for, with everyday work and big problems, we'll see some benefit from that.

Operator

Again, to ask a question, press * and then the No. 1 on your telephone keypad. Your next question comes from the line of Bhavan Suri with William Blair. Your line is open.

Arjun Raghuraman -- William Blair & Company -- Analyst

Hey, guys. This is actually Arjun on for Bhavan. Great job on the quarter and thanks for taking my question. I just wanted to ask one on the additional monetization opportunities, right? You've talked about all the products and premium features that you've introduced. I think you had the Accelerators, Dynamic View, Data Uploader -- all those. But, I'm just curious where is Smartsheet in terms of revenue from the core platform versus these premium addons today? And, as you become more deeply engrained in your customers' processes, what could this look like in the next three to five years?

Jennifer Ceran -- Chief Financial Officer

Yeah, so this is Jenny. I'll take this. In terms of our bookings for the quarter, I think last quarter we mentioned roughly 12% of our bookings were in non-seed-based licenses or subscriptions. We saw that definitely tick up this quarter, closer to the high teens, close to 20%. In terms of our revenue, it inched up one percentage point to 7% of our subscription revenue. And, over time, just based on the opportunity that we have in these solutions, I would expect that it would grow. But I do think that we will see continued demand from state licensing as well.

Arjun Raghuraman -- William Blair & Company -- Analyst

Great. That's helpful. Thanks. And then, maybe one more -- just broader -- a broader product roadmap question. Right now, it seems like Smartsheet's is mostly used for horizontal use cases. You have the Accelerators and M&A and sales enablement. But I just wanted to get a sense of how you're thinking about the opportunity to verticalize the solution at all, if that even exists. Is there a commonality that you've identified within specific verticals? Just wanted to get an idea where this might fit into your product roadmap.

Gene Farrell -- Senior Vice President of Product

Yeah, I think that's a good question. This is Gene Farrell. I think that what we're seeing, in addition to the horizontal use cases, is a lot of opportunity across multiple verticals. And I think what you'll see is -- focusing on going forward, is how do we continue to build capabilities and adapt Accelerators to best serve the needs of those verticals? It's still very early, but you can look across -- whether it's construction, or healthcare, or retail operations -- there are a wide variety of opportunities for us to go deeper into specific verticals and tailor solutions there.

Arjun Raghuraman -- William Blair & Company -- Analyst

Okay, that's helpful. Thanks for taking my questions, guys.

Gene Farrell -- Senior Vice President of Product

Thanks, man.

Operator

There are no further questions at this time. Mr. Turner, I'll turn the call back over to you.

Gene Farrell -- Senior Vice President of Product

Great. Well, thank you for joining us today for our second quarter conference call. We look forward to speaking with you again next quarter.

...

Operator

This concludes today's conference call. You may now disconnect.

Duration: 38 minutes

Call participants:

Aaron Turner -- Senior Director & Head of Investor Relations

Mark Mader -- President & Chief Executive Officer

Jennifer Ceran -- Chief Financial Officer

Gene Farrell -- Senior Vice President of Product

Stan Zlotsky -- Morgan Stanley & Co. LLC -- Analyst

John DiFucci -- Jefferies, LLC -- Analyst

Arjun Raghuraman -- William Blair & Company -- Analyst

Terry Tillman -- SunTrust Robinson Humphrey -- Analyst

Richard Davis -- Canaccord Genuity Group, Inc. -- Analyst

Ross MacMillan -- RBC Capital Markets, LLC -- Analyst

Mark Murphy -- JPMorgan Chase & Co. -- Analyst

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