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Herbalife Ltd  (NYSE:HLF)
Q4 2018 Earnings Conference Call
Feb. 19, 2019, 5:30 p.m. ET

Contents:

  • Prepared Remarks
  • Questions and Answers
  • Call Participants

Prepared Remarks:

Operator

Good afternoon and thank you for joining the Fourth Quarter and Full Year 2018 Earnings Conference Call for Herbalife Nutrition Limited.

On the call today is Michael Johnson, the company's Chairman; and CEO, John DeSimone the company's Co-President and Chief Strategic Officer; and Dr John Agwunobi the company's Co-President and Chief Health and Nutrition Officer; and Eric Monroe, the company's Director, Investor Relations.

I would now like to turn the call over to Eric Monroe to read the company's Safe Harbor language.

Eric Monroe -- Director of Investor Relation

Before we begin, as a reminder, during this conference call, we may make forward-looking statements within the meaning of the federal securities laws. These statements are subject to known and unknown risks, and uncertainties that could cause actual results to differ materially from those discussed or anticipated. For a complete discussion of risks associated with these forward-looking statements in our business, we encourage you to refer to today's earnings release and our SEC filings, including our most recent Annual Report on Form 10-K. Our forward-looking statements are based upon information currently available to us. We do not undertake any obligation to update or release any revisions to any forward-looking statement or to report any future events or circumstances, or to reflect the occurrence of unanticipated events, except as required by law.

In addition, during this call, certain financial performance measures may be discussed that differ from comparable measures contained in our financial statements prepared in accordance with US Generally Accepted Accounting Principles referred to by the Securities and Exchange Commission as non-GAAP financial measures. We believe that these non-GAAP financial measures assist management and investors in evaluating our performance and preparing period to period results of operations in a more meaningful and consistent manner as discussed in greater detail in the supplemental schedules to our earnings release.

A reconciliation of these non-GAAP measures to the most comparable GAAP financial measures is included in our earnings press release submitted to the SEC. These reconciliations together with additional supplemental information are also available at the Investor Relations section of our website, herbalife.com. Additionally, when management makes reference to volumes during this conference call, they are referring to volume points.

I will now turn the call over to our Chairman and CEO, Michael Johnson.

Michael Johnson -- Chairman and Chief Executive Officer,

Good afternoon, everyone. Thank you for joining us on the call today. Let me start out by saying that our momentum in Herbalife Nutrition is as strong as ever. It's great to be back on this call with you and then resuming my former role, I'm really excited about continuing to propel us toward the future building off these tremendous fourth quarter results that you saw in our press release today.

We believe the trajectory of our business is incredibly promising. The progress we have made to innovation, broadening our product portfolio and building out our technology platform to help our distributors improve their productivity and profitability is truly remarkable. As you know, I am extremely familiar with a world-class leadership team that we have overseeing these strategies and I'm confident that we won't miss a beat. I have been working closely with my good friends and co-presidents Dr . John Agwunobi and John DeSimone; Chief Operating Officer, Dave Pezzullo; Executive Vice Chairman, Des Walsh and others, as we leverage our momentum and continue to drive our strong performance and growth. I'm incredibly proud of this management team and their hard work and commitment to our goal of being the world's premier nutrition company.

Our company is as strong as ever and our solid foundation, unmatched enthusiasm and results have positioned us well for long-term growth. Our performance has been outstanding, thanks to the incredible efforts, dedication and skills of our independent distributors and employees. John DeSimone will go into the financial details shortly, but I would like to call out a few highlights from 2018.

For the full year, we reported net sales growth of over 10% compared to 2017, including year-over-year increases in 8 of our top 10 markets. In terms of volume points for the full year, we set a new all-time record high for the company, including growth in 5 of our 6 regions. In 2019, we plan to not only continue our growth, but also to expand our mission around the world. One distributor and one customer at a time. This is a great time to be part of Herbalife Nutrition and to be leading this talented team of distributors and employees who are committed to continuing this momentum and driving the results.

Let me now turn it over to John DeSimone.

John DeSimone -- Co-President and Chief Strategic Officer

Today, I will start by discussing the company's fourth quarter and full year 2018 reported and adjusted results, which include key market highlights. I will then review our first quarter and full year 2019 guidance.

Fourth quarter net sales of $1.2 billion represents an increase of 9% on a reported basis compared to the fourth quarter in 2017. Full year 2018 worldwide reported net sales of $4.9 billion represent a year-over-year increase of 10%. Volume points for the fourth quarter 2018 were approximately $1.5 billion, which represents an increase of approximately 11.8% compared to the fourth quarter of 2017 and benefited by approximately 70 basis points from a number of tests we implemented during 2018 related to changes in product volume point values.

This is the largest fourth quarter volume point results in the company's history and represents the third consecutive quarterly volume point record, as both the second and third quarter's volume point results were all time highs respectively. It is therefore no surprise that full year 2018 volume points of approximately $5.9 billion was an all-time record high. 4 of our 6 regions; EMEA, APAC, China, and Mexico set volume point records in 2018.

Although Mexico was aided by approximately 180 basis points from the previously discussed volume point value adjustments, with respect to earnings, related to the US tax reform, the company recorded a non-cash charge of approximately $29.5 million. This represents an additional valuation allowance on foreign tax credit carry-forward, resulted from the finalization of the provisional charge within the one-year measurement period together with the further guidance released by the Treasury Department in Q4.

Due to this non-cash charge during the quarter, we reported a net income of approximately $48.9 million or $0.34 per diluted share. For the fourth quarter, adjusted earnings per adjusted diluted share was $0.63. Note that our adjusted results include expenses related to the China Growth and Impact Investment Program of approximately $8.2 million or $0.04 per share that was excluded from our guidance. Despite our adjusted EPS including these expenses that were excluded from our guidance, we still exceeded the high end of our guidance range of $0.60 per share.

As a reminder, these expenses while fungible are effectively funded by China grants that have already been excluded from our adjusted results. These expenses were not incurred during the comparable period of the fourth quarter 2017 and are not included in our future guidance. Additionally, our adjusted EPS figures continue to exclude items we consider to be outside of normal company operations, but we believe will be useful to investors when analyzing period-over-period comparisons of our results. Please refer to our fourth quarter 2018 earnings press release for additional details on these adjustments.

The impact of currency fluctuations represented a year-over-year headwind of approximately $0.06 per share, our results for the fourth quarter and approximately $0.05 per share on a full year basis. Reported gross margin for the fourth quarter of 81% increased by approximately 20 basis points compared to the prior year period.

The increase was primarily driven by the favorable impact of retail price increases and country mix, partially offset by unfavorable cost changes related to self manufacturing and strategic sourcing and the negative impact of foreign currency fluctuations. Fourth quarter 2018 reported and adjusted SG&A as a percentage of net sales were 40.9% and 40.6% respectively.

Excluding China member payments, adjusted SG&A as a percentage of net sales was 30%, approximately 40 basis points higher than the fourth quarter 2017, primarily driven by the timing of event spending where a large distributor event which was held in Q3 of 2017 was held in the fourth quarter of 2018. Our fourth quarter reported effective tax rate was approximately 57% and was primarily driven by the previously mentioned valuation allowance of $29.5 million. Our adjusted effective tax rate was 26.4%, which was lower than our expectations, primarily due to the impact of geo mix.

Turning to the full year 2018 reported net income was $296.6 million or $1.98 per diluted share compared to reported net income of $213.9 million or $1.29 per diluted share for the full year 2017. 2018 adjusted diluted EPS was $2.88 per adjusted diluted share, reflecting a 19% increase compared to $2.43 per diluted share for the full year 2017.

Our business generating substantial cash flow from operations in 2018. $648 million in cash flow from operations represents an approximate 10% increase from the $591 million generated in 2017. 2018 reported and adjusted results were negatively impacted by expenses of approximately $14 million or $0.07 per share related to the China Growth and Impact Investment Program, as well as approximately $0.05 per share from foreign currency fluctuation.

Our full year adjusted tax rate of 24.8% benefited by approximately 260 basis points or $0.10 per adjusted diluted share due to excess tax benefits from the exercise of equity grants. As a reminder, our 2019 guidance does not include any future potential tax effects from equity grants, that could benefit our tax rate.

Now let me shift to a review of our regional and market highlights. The strength of the US business continued into the fourth quarter with volume increasing by 12% compared to the fourth quarter 2017. We ended 2018 with year-over-year growth in every single quarter. The 2K supervisor qualification pilot continues to help drive distributor engagement and has been extended until the end of 2019.

Last quarter we started testing a small volume point value change on a few products. These test benefited the comparison in the quarter by approximately 180 basis points. In China, our Q4 volume points increased by 4%. Although we did experience growth in the quarter, the rate decelerated from our prior two quarter results as the comparison was more challenging this quarter.

Turning to Mexico, volume points grew by 10% and recorded the largest fourth quarter in Mexico's history. The volume point-value changes, we discussed last quarter benefited the comparison in the quarter by approximately 180 basis points. The Active Member program continued to help fuel the market with new member activity and productivity rates, both increasing as compared to the prior year period.

The Asia-Pacific region reported 30% year-over-year increase, which was the fourth quarter in a row, the region is setting new all-time record volume point performance. The EMEA region grew by 11% in the fourth quarter, taking the number of consecutive quarters with growth in EMEA, up to 35%. The volume point growth in the quarter was led by Spain, Turkey and South Africa, all of which grew over 20%. Let me now move ahead to guidance.

For the full year 2019, much of our guidance remains unchanged from the guidance provided last quarter. Net sales guidance increased slightly and we are now expecting to grow in a range of 4% to 8% up from the previous range of 2.8% to 6.8%. For the first quarter 2019, we estimate net sales to be within a range of 0.5% to 4.5% growth, which reflects an approximate 600 basis point currency headwind. Volume point growth is expected to be in the range of 4% to 8%. First quarter reported diluted EPS is estimated to be in a range of $0.51 to $0.61 and adjusted diluted EPS guidance is estimated to be in a range of $0.60 to $0.70 per share.

Capital expenditures for the first quarter are expected to be within a range of $30 million to $40 million. And first quarter effective tax rate guidance is expected to be between 30% and 34% on a reported basis and 27% and 31% on an adjusted basis.

I will now turn the call over Dr. John Agwunobi to review some of the strategic highlights from the quarter.

John Agwunobi -- Co-President and Chief Health And Nutrition Officer

Thank you, John. After our last earnings call, we hosted many of you at our Investor Day in New York. Over the course of that meeting, we spoke in detail about the key strategies we believe are the growth engines for our business. Let me provide an update on our product, technology and distributor difference strategy.

In my role as Co-President and Chief Health & Nutrition Officer, one of my priorities is to ensure that the products we offer to our distributors are science-based and fit within our global nutrition philosophy. I take pride in our product strategy and how we are providing our distributors the opportunity to sell more products to existing customers, appealing to new customers and attracting new distributors. An example of this was the introduction of our new high protein iced coffee, which many of you sampled at Investor Day.

Our iced coffee drink mix has only two grams of sugar per serving and it gives consumers a protein and energy packed way to start their day, enjoy an afternoon pick-me-up or savor and evening treat. At Investor Day, you were also able to see firsthand our distributor's excitement around this new product category and to hear how they use this product to attract new customers as well as create an incremental sale to existing customers by fulfilling a brand new day part.

In addition to coffee, around the globe, we launched approximately 100 new products in the fourth quarter, bringing our total number of new products launched in 2018 to over 250. At Investor Day, we also detailed our technology strategy, which is focused on building on our robust back end infrastructure and developing fund and tools designed to help our distributors improve their productivity and profitability, while increasing distributor to customer connectivity. It also enhances customer experience with a high touch and high-tech set of solution.

For our Nutrition Clubs, we developed a number of enhanced technologies for both operators and consumers. This suite of tools will make it easier to own and operate a nutrition club by helping operators set up, manage and grow their nutrition club businesses. The distributor-facing tool is expected to be released in May of 2019.

We're also developing a customer-facing nutrition club app. Customers will be able to stay connected with their nutrition club and their distributors, browse the club menu and just like your favorite coffee house or restaurant, they will be able to pre-order right off the menu. Their favorite shake tea Aloe or other drink or snack will be waiting for them when they arrive. The customer app is scheduled to be released in July at our North American Extravaganza.

Additionally, in January, we launched a full release of HN-connect to our entire US distributor base. To ensure our distributors are educated on how to take advantage of the tool's robust capabilities, we also announced upcoming training webinars for the tool in February. Even with our focus on products and technology, I believe Herbalife Nutrition is a people business, our relationship business.

Our distributors invite their customers to be a part of a community, part of our team that can help them achieve their desired results. It's more than just selling products. At the end of the day, our distributors sell results and this is our biggest competitive advantage. We call it, "The Distributor Difference". As a company, it's our responsibility to support our distributors with not only technology, tools and some of the world's finest high quality products, but also with education and training. They need that training to effectively sell the products with success. One way we do this is by providing world-class training led by some of the industry's leading experts at our sales event.

We recently hosted several events for our future distributor leaders in Mexico, in Las Vegas and in Miami, in order to share best practices and learnings as well as to inspire and motivate. One thing that is evident at these events is the success we are seeing in our distributors progressing up our marketing plan. Our tremendous marketing plan performance in 2018 is a testament to our corporate and distributor leadership. We had the second highest number of new Presidents team qualifiers, globally in our history and highest in the last five years.

In the US and in India, we are seeing extremely high levels of distributor engagement, which we believe is an indication that we can continue to implement segmentation successfully in markets where our distributors want it. Segmentation provides Herbalife Nutrition and our distributors with improved visibility to those who join to pursue the business opportunity or to those who join simply to access the product at a discount. We believe there are numerous additional benefits of segmentation, including an improved customer experience, through personalized product-oriented communication.

A simple low cost sign-up and a natural progression for those who eventually choose to become business builders. In fact, in December, 2018 we launched segmentation in Italy and have plans to implement the same in Brazil, in the second quarter of this year. Finally, today we announced record retention results for the last 12 months requalification period ending in January in 2019. The approximately 68% retention rate is reflective of the ongoing sustainability of our business and the opportunity we offer to our distributors.

As you can tell, I am extremely excited about the future and I'm optimistic about where we are going.

This concludes our prepared remarks, operator, please open the lines for question.

Operator

(Operator Instructions). Our first question is from the line of Tim Ramey from Pivotal Research Group.

Questions and Answers:

Timothy Ramey -- Pivotal Research Group LLC -- Analyst

Thanks so much. Couple of questions. Dr John, I was struck by the number of new products you said you announced and it almost seems like the number is too big. I mean, I don't know how many that comes down to in any one market, I'm hoping, you're not asking distributors in market ex to learn 100 new things. Tell me about your ability to get people to focus on on that number of new products?

John Agwunobi -- Co-President and Chief Health And Nutrition Officer

Yeah Tim, thanks for your question. Just to allay any concern you might have. The number is actually spread around the entire world. Its not in any one market obviously. A lot of it was flavor extensions in countries that needed more flavors, either seasonally or to match up their specific cultural and social needs, but there were some, obviously there were some really big new products that were new to the entire portfolio. Coffee we've mentioned a couple of flavors there. So, as you know, we tend to count different flavors at each as a different skew. So different numbers.

Timothy Ramey -- Pivotal Research Group LLC -- Analyst

Sounds good and then, John on the 2K qualification, I was not aware that there was a sunset to that, maybe I missed that at some point. Has that always been the plan that this was not the new way of going forward for the duration?

John DeSimone -- Co-President and Chief Strategic Officer

Yeah, look it doesn't mean it won't be the new way. Generally when we do anything that's a qualification change, we do it as a promotion in order to test if there are any unintended consequences and make sure we accomplishe what we want to accomplish. So we just one another year under our belt. So I wouldn't say that means we don't expect it to be permanent. But we have not yet implemented it permanent as we go through one more year of results and see how the performance is.

Timothy Ramey -- Pivotal Research Group LLC -- Analyst

And so this piece in the 10-K on that 100-day program in China, I assume that had no impact in the fourth quarter since it was announced in the first quarter, but is there anything else other than comps that would explain the relatively slower growth rate in China in the 4Q?

John DeSimone -- Co-President and Chief Strategic Officer

Yeah, so I'll break it into 2 buckets first for Q4, excuse me and then we'll talk Q1. So in Q4, it was a tough comp right. We went from a negative growth in Q3 of last year to almost a 10%, growth in Q4. So if you look at the 2 year stack, we're pretty comparable to where we were in Q3 and still much ahead of where we were in Q2.

But I do think it primarily had to do with just people working really hard during the year and just relaxing till the end of the year because there is really toward the end of the year, when we saw some weakness in China. So it did underperform our expectations, but I don't think it's anything systemic.

Having said that, when you look into Q1 there is this 100-day program, it was not directed at us, but us in a lot of other competitors have as a result, canceled most if not all of our meetings during the first quarter and that could and will, we expect to have an impact on Q1. It doesn't change our expectations beyond Q1.

I think the 100 days and sometime in early April and maybe mid-April, so Q2 should be fine and as it should the rest of the year, but it will definitely have an impact in Q1. It will be reflective in our performance.

Timothy Ramey -- Pivotal Research Group LLC -- Analyst

Great. Thanks so much.

John DeSimone -- Co-President and Chief Strategic Officer

Thanks Tim.

Operator

(Operator Instruction) And our next question is from the line of Beth Kite from Citi Research.

Beth Kite -- Citi Research -- Analyst

Excellent. Hi, everyone. If I may, I'll just hang on to Tim's question a little bit more, just for the investors in the financial side, they better understand what else do you understand about this 100-day campaign in China?

John DeSimone -- Co-President and Chief Strategic Officer

So look, I can't say that I -- you never know everything, but the way it's been explained, it's -- it was product claim based. Nothing to do with our company directly, but look in China, I think their -- one of their objectives is social stability and I think there was a lot of negative press around product claim that brought attention to the types of products we sell, which are functional foods and healthcare products and -- so that's started this and it was that negativity that just propelled the government I believe, to take a closer look at the industry, but again it's much, -- it's not it's not Herbalife. This is the industry.

Beth Kite -- Citi Research -- Analyst

Got it, and then for the first quarter, since it is at least 30 days into this investigation by now a little bit more, have you seen a material change in sales? Are you hoping things get better for sort of the second two thirds of this 100-day window or kind of how should we think about progressing through the first quarter versus what you've experienced and what you anticipate you might experience in China related to that ?

John DeSimone -- Co-President and Chief Strategic Officer

Yeah, it's hard to tell because it started in January and it definitely impacted January sales but then February 5th, through the 15th which is kind of new year and during that time period, which just ended our sales are always weak and so it's really tough to tell how it's going to bounce back. So I just -- it's our expectations that the Q1 to be a challenging quarter for our China business and again, just to clarify earlier, it's not even a direct selling challenges both direct selling and not direct selling regarding products that our healthcare and functional foods.

Beth Kite -- Citi Research -- Analyst

Got it OK, well thanks and then I guess turning for your forward into your full year sales growth guidance, I seen the implied is that it rose right, both foreign exchanges to be as slightly less pressure and local currency sales growth guide has gone up, is that right for full year 2019?

John Agwunobi -- Co-President and Chief Health And Nutrition Officer

Locals sale, yeah local currency and reported net sales have been increased slightly by the (inaudible).correct

Beth Kite -- Citi Research -- Analyst

Great and then can you for us any particular regions that maybe other than China where you potentially changed your expectations for the year. versus guidance in late October?

John DeSimone -- Co-President and Chief Strategic Officer

So it would be -- by the way nothing changed materially. So let me start out there, there has been nothing material. Generally, what happens is you finished Q4 and you relook at only the quarters which is what we do for budgetary purposes and we update and there was a pretty high performance level in Q4. And so we took some things up in a couple of regions but nothing material. It's, you can't pinpoint this to one, it's kind of broad pretty broad small increases offset by some minor decreases in certain regions some more of a mix issue.

It didn't deliver a lot for the bottom line. It delivered about $0.03 to the bottom line. So we didn't change our bottom line guidance from the mix change that we saw in our guidance difference between now and last quarter.

Beth Kite -- Citi Research -- Analyst

Okay, great for 2 countries in particular it looks like from the full year, local currency sales performance in India that the fourth quarter was again quite strong. Can you talk to about India, are we I mean it's such great growth at end '18 are we still sort of in the early days of still seeing exceptionally strong growth? When will you expect that to moderate and then while I am asking about countries as well. I feel like Brazil was probably a bit of a disappointment in the fourth quarter. So, kind of where do we go from here with Brazil ?

John DeSimone -- Co-President and Chief Strategic Officer

Yeah. So let's start I'm actually going to add a third country to that. So in India, a great, great quarter. 50,000. So we have segmentation in India, 50,000 new preferred members joined in the fourth quarter, which by the way was more preferred members that joined in the US and the US preferred member program is strong. So, definitely a lot of momentum in India.

Obviously these kinds of growth rates not sustainable. It's going to moderate over time. So I wouldn't, I keep strong double digits, you might get double digits for a little while longer, but its going to moderate into high singles over time in India.

Brazil. Yes, Brazil continues to disappoint, but hopefully segmentation, which we launched in April. And April because of programming requirements. So we're programing it now. Hopefully, that becomes a catalyst. I think the distributors in Brazil are very engaged and very motivated; Rob Levy just came back from a Brazil event last -- I believe it was last week and he felt encouraged.

So, that's some opportunity in Brazil and just kind of -- just throw a thank you to distributors in Korea. Korea for the first time grew almost 10% in volume points in the quarter. So I wanted to make sure, we mention that because we talked about some of the negative performance over time and so we just want to celebrate the positive performance.

Beth Kite -- Citi Research -- Analyst

Excellent. Great, thank you. Thank you. If I could ask one you, John and then one for Michael. I don't think the converts came up just now. So can you kind of give us an update on if any, didn't come up in the prepared comments. Can you give us an update, are you still intending to refinance those? Is there anything along the lines of the converts you can update us on?

John DeSimone -- Co-President and Chief Strategic Officer

Yeah, it's going to be pretty much the same, which is, it is our intention to refinance, but to be in a position to pay it off, should we choose to, that refinance can happen either before the convert is due or when it's due or even after it's due, it just becomes a timing issue, but from an overall leverage standpoint, we have said in the past that we are comfortable with our current leverage and so if we do choose to pay it down for circumstances or reasons, then we'll just lever up after or we may lever up before. So it's all circumstantial, based on the economics of the debt market and also the use of cash.

One of the interesting things to consider, the purpose of the cash will be a buyback and any buyback, we do know that helps the stock or hurts us when the converts become due because now you have to issue more stock because they're well above the convert price. So that actually creates a little bit of a premium in the purchase price that we buy back stock beforehand. So that's just another consideration, didn't take into account.

Beth Kite -- Citi Research -- Analyst

Perfect, thank you. And now, Michael quickly, welcome back and glad to hear you on the call today. Two questions for you. One, now that you're back, I know you've been obviously active on the Board since you are CEO, but is there anything as you come back that you say, hey, I'm going to tweak there or I am going to do something a little bit differently. And then secondly, is there anything that you can share with us in terms of the timeline for naming a permanent CEO?

Michael Johnson -- Chairman and Chief Executive Officer,

Hi Beth. Good to hear your voice. The first question pretty simple, as Chairman of the Board, I've been very involved in the company's strategy from an oversight and couldn't agree with it more.

The innovation, the focus on better product to focus on making sure our distributors have tools to grow their incomes to attract more distributors and customers and retain them, there's going to be no change in that. It's a fabulous undertaking. Its taking place here, its frankly a revolution I think and an evolution in direct selling in the business and giving incredible tools.

So I would say from a strategic standpoint, it is let's continue to grow this company with tremendous product to building a great brand with making sure the tools are there for our distributors, to attract more distributors and more customers. That's what makes the company grow.

As far as the time frame, none so far. We know how to transition the CEO into this company. We've proven that pretty well. We've transitioned a lot of executives in the new roles and we're going to be prepared to do that over the next period of time and I can't define period of time right now, but I'm excited to be here. I'm excited to be with the team. John and I were talking about this morning, we've got over 170 years of management experience in the senior team, that's pretty amazing, when you think about it.

And so the bench is strong. The bench strength is even better and I'm excited about helping everyone here grow their business. Thanks, Beth. That's probably a little bit of an twos answer, but the best you're going to get today.

Beth Kite -- Citi Research -- Analyst

I will take it. That's alright. Sure thing.Thank you all so much.

Michael Johnson -- Chairman and Chief Executive Officer,

Thank you.

Eric Monroe -- Director of Investor Relation

Thanks Beth.

Operator

And our next question is from the line of Akshay Jagdale from Jefferies.

Akshay S. Jagdale -- Jefferies LLC -- Analyst

Hi, thanks for the question. So I wanted to ask about profitability in the fourth quarter. How did that fair relative to your internal estimates or targets this quarter?

Michael Johnson -- Chairman and Chief Executive Officer,

Yeah, pretty -- pretty close to what you would expect. I mean we were in high-end of volume guidance. But within the range. But at the high end of the range and a little above our EPS guidance. There wasn't tax rate benefit, but some of the other things that hit during the quarter were we are expected.

We had gross little gross margin this quarter than last quarter, that was driven by both FX. Right. We talked a lot about that on the call last quarter where there was a favorable FX impact from the timing of rolling out of inventory, that reversed in Q4, that was about a 90 basis point impact. And there was about another 40 basis point impact from the new tariffs in Mexico, which we hope go away.

We're encouraged by some signs that those tariffs go away and either with toward tariff that hit in Q4, we actually are implementing a 2% surcharge to our distributors, which they are aware of this week to cover about the two thirds of that tariff. Going forward, and when the tariffs go away surcharge will. So that impacted, but we knew that was coming too and then of course there was the timing of a major event that last year happened in Q3 and this year happened in Q4 that also kind of skews the SG&A results compared to year ago. But we knew about that. So I think pretty much close to expected.

Akshay S. Jagdale -- Jefferies LLC -- Analyst

Got it. So given some puts and takes, but overall in line or in the range, right. The reason I ask you there is a bit below what we were expecting from a profitability standpoint for the quarter and that's what I was coming from but everything you mentioned was factors that you said you had anticipated, but perhaps the magnitude was within the range, but a little bit, there is a range for a reason, is that the best way to think about it?

John DeSimone -- Co-President and Chief Strategic Officer

Yeah, I mean there's always puts and takes and I think when you think of currency, there's always moves a little more than a little less than you think, it's not an exact sign.So there could have been some movement there. I don't know exactly what you modeled, but nothing that I can think of that was a major deviation from expectation.

Akshay S. Jagdale -- Jefferies LLC -- Analyst

Got it. And then the sales growth guidance changing for '19 FX and price mix related. Can you help me understand why that I guess didn't have a impact on profitability per se, or your outlook there that helped a little bit.

Michael Johnson -- Chairman and Chief Executive Officer,

Look, so about half of the change, the positive change in net sales guidance is from currency. The other half is much more mix related, which doesn't always fall to the bottom line, depending on which countries and the currency did have an impact on the bottom line about $0.03, but not meaningful enough to change the range. It's a pretty large range. So we kept the range the same, but that would have gone through about $0.03 impact.

Now the reason why it doesn't flow any more than $0.03 is that some of the inventory is already been made. Right, and its going to flow through at today's rates or excuse me, when it was made and we have some hedges in place. So not all that flow through.

Akshay S. Jagdale -- Jefferies LLC -- Analyst

Got it. And then going back to China obviously, you mentioned all the experience that you have combined, I mean, is there a precedence to what's happening there, that gives you a guide, your comfort level, as you think about the full year and thinking about volume points and just the growth then in that business for '19 and then it seems kind of

John DeSimone -- Co-President and Chief Strategic Officer

Yeah, look, I think what we experienced in China is not uncommon. There's been times that will last few years, where the industry cancels meetings and again its like I think the last time when there was the National Congress there was another one where it was the focus on the industry from some local companies that did something I don't remember exactly what it was.

But again you got to think of this in the context of China and what they're trying to accomplish, which is of course social stability and so to the extent that they want to look deeper into an industry and then it could be product related or to a direct selling business model, they take their time to do it and I think the last time would have been 90 days or 100 days. And we recovered from too, but during during that time we didn't have meetings.

Akshay S. Jagdale -- Jefferies LLC -- Analyst

And the good news is I guess the -- if there was a seasonal time for this to happen, this is the probably the perfect time I think because this is the time when you have the lowest a lot of sales or is that said fair and what's your

John Agwunobi -- Co-President and Chief Health And Nutrition Officer

Jan and Feb are the lowest months of sales for China, that's correct. So from a timing standpoint, you're right.

Akshay S. Jagdale -- Jefferies LLC -- Analyst

And how do you see this resolving? What's your protocol like 90 days, 100 days, like before that you get a sense of can this be expanded or how -- when will you have a better sense of where we're headed?

John DeSimone -- Co-President and Chief Strategic Officer

Yeah. Look again this -- we are not a target of anything and to be clear right, this is just an overall industry related issue and again, these types of things happen in China. That's why Chinese growth long term why we believe it's positive, its spiky sometimes. And so that's -- this is not, like I said not uncommon in China and our meeting is a meeting that's founded on our business, excuse me, in China is a business of meetings and so when you don't have meetings, the impact of business, but it's generally short-term.

Akshay S. Jagdale -- Jefferies LLC -- Analyst

Got it and one -- Just one last one with the changes going on, on the management side, I mean how you how have you communicated with the distributor community. And so what's been their reaction basically kind of get a sense for like just is this a distractions, its not, like how should we think about how the -- what's the feedback that you've gotten from the distributors since the change happened?

Michael Johnson -- Chairman and Chief Executive Officer,

Well, Mike, this is Michael. It might be a little selfish for me to respond to that, but the distributor reaction has been pretty good. They know me, they've known me for 16 years. There is the consistency that comes along with me and the team is the same team that it's been. The unfortunate circumstances that put me here are behind us and we go forward.

I've been to Las Vegas, in Mexico with our distributors. I'll be in Singapore next week and a half with them on the Chairman's club calls, founder's circle club calls. There's not a lot of change. It's kind of back in driving the same car. Just a little higher rate of speed because things have moved up and they're getting better and they run their own businesses as you know.

And a customer walking through that door today doesn't really matter if it's -- if I'm the CEO or you are the CEO I mean a marriage to the leadership of course because they want direction and solidity and they want performance out of us and to service their business needs, but if I market and Nutrition Club today, the CEO of Herbalife is an unknown character to anyone so.

Akshay S. Jagdale -- Jefferies LLC -- Analyst

Got it. Thank you. I'll pass it on.

John DeSimone -- Co-President and Chief Strategic Officer

Thank you.

Operator

And our next question is from the line of Doug Lane from Lane Research.

Doug Lane -- Lane Research -- Analyst

Hi, everybody. Mike, while we are on the topic, where do you sit today on the timing of announcing a successor as CEO?

Well, Beth asked that question and I'm going to kind of, Doug I don't mean to push you aside. But the same thing is we'll get there when we get there and we've got as I said before a great team, enormous amount of experience. We've transitioned this a CEO very successfully into the business before and we'll do it again.

So I just don't want to set a timeframe. Doug, because you know there is a, I got to work with the Board. We've got to work with the management team, and we've got to make sure that the decision that we make is absolutely wholesome,all way around.

No, I understand. Thanks. John, on Asia Pacific. I mean, that really was the region that be my number is the most, I know you mentioned India and I think we've been talking about India for a few quarters now. And now, Korea, are there any other spots within Asia. It seems like a pretty, pretty handy beat at least as far as my numbers are concerned.

John DeSimone -- Co-President and Chief Strategic Officer

Yeah I mean Vietnam was also a terrific performing country in the quarter and some of that is because these new regulations going into effect in January that I think it requires eight hours of in-person training or something that affect to become a distributors. So there was a lot of people signing up before that new rule went into effect . So there's little bit of pull-forward from Vietnam. But overall, those are the two big ones. I mean there's a lot of good performance countries in Asia and look not having career as a drag as it's been financially from and I mean that just mathematically speaking.

Doug Lane -- Lane Research -- Analyst

Right.

John Agwunobi -- Co-President and Chief Health And Nutrition Officer

Not having that be big drag and actually contribute to growth helps a lots too.

Doug Lane -- Lane Research -- Analyst

So it sounds like it was a good number, but not necessarily we shouldn't be modeling it out carrying into 2019 here because of the, some of these one-time issues. And what's your confidence accrue year?

John DeSimone -- Co-President and Chief Strategic Officer

I mean India grew -- net sales were up 42%, local currency sales up 58%. That's not sustainable. You can't model that. Right, right. Vietnam had volume points up almost 60%, that's not going to happen. That is event driven India is not venture driven. India has got a lot of momentum. It's got a lot of good things going, a lot of good business activity, but those numbers are sustainable right.

Doug Lane -- Lane Research -- Analyst

And Korea is growing a solid stable businesses as well right.

John DeSimone -- Co-President and Chief Strategic Officer

Korea is almost from a net sales standpoint, it actually grew 10.3%, from a local currency net sales, 0.3 to 12%. So, double-digit sales growth for Korea is a meaningful contributor now and look at the number 9 largest country in Herbalife. So it's a meaningful meaningfully sized country in June with Korea turned around, it really helps can the region sales.

So I mean there is some of what you said, which is, which you're not going to model in Q4 growth rates going forward. But it's not as exceptional and maybe you think, I think over time other than Vietnam which is event driven. Other time growth rates will come down because these growth rates aren't sustainable, but I still think you're going to have strong growth rate.

Doug Lane -- Lane Research -- Analyst

And you feeling good about the sustainability here in Korea?

John DeSimone -- Co-President and Chief Strategic Officer

yeah, I mean that's been the focus for now for a few years.

Doug Lane -- Lane Research -- Analyst

Okay. And then lastly, just to to go back to China because it's such an important market for you and you're off to a slow start and you've got really tough comparisons in the second and third quarter. So I assume we're modeling growth in China this year, but maybe not in the double digits ?

John DeSimone -- Co-President and Chief Strategic Officer

We are modeling growth in China this year. We'll get into whether it's single or double digits, but it's, we are modeling growth again keep your expectation for Q1 like, but we are model group.

Doug Lane -- Lane Research -- Analyst

Okay, fair enough. Thanks guys.

Operator

And our next question is one of Ivan Feinseth from Tigress Financial.

Ivan Feinseth -- Tigress Financial -- Analyst

Thank you for taking my call. Congratulations on the nice year-over-year and quarter-over-quarter growth.

John DeSimone -- Co-President and Chief Strategic Officer

Thank you.

Ivan Feinseth -- Tigress Financial -- Analyst

My first question on the launch of the new coffee drink, can you give some idea of the level of success as this has been one of your most successful launches and what type of feedback have you been getting like has it been a big driver of new distributors and new customers ?

John DeSimone -- Co-President and Chief Strategic Officer

Yeah, I will say this, our distributors remain very excited by this coffee launch and indeed although we only launched in the US, other regions around the world are clamoring to kind of be next in line and so we do have plans to take coffee to other regions of the countries. It's already just over 2% of our total US sales about rather volume and it's exceeding our expectations nicely.

Ivan Feinseth -- Tigress Financial -- Analyst

Okay.

John DeSimone -- Co-President and Chief Strategic Officer

It's been a good one.

Ivan Feinseth -- Tigress Financial -- Analyst

Very good, now where for this past quarter, where were the strongest regions? Where did you see the strongest growth for new distributors and new customers?

John DeSimone -- Co-President and Chief Strategic Officer

I think when you're asking where is the strongest growth, let's start with volume first and then we'll talk about some distributor metrics right. So from a volume point, I am going to start with the regions, America -- North America had double-digit volume growth, EMEA had double digit, APAC almost 30%, Mexico had double-digit as you know, South and Central America declined right driven mostly by Brazil but that was a weak point in China was single-digit. So there is really strong broad-based growth and even within the regions, it was very broad based APAC had a lot of countries that grew, so did EMEA I think 75% or 80% of the countries in EMEA Group.

So it's very broad based, and most of the shipping metrics actually our underlying that growth and supported it and when you think of Average Active Sales Leaders which is one of the sales metrics that we value internally, almost all everybody with the exception of China, although China had active sales. They were up 31% in Q4. The growth rate declined from Q3 was up 42%. Every other regions statistics improved sequentially. So it's very broad in new preferred members, in the US, it was up 22%; in India it was up, I think it was 50% plus in preferred members, which think of those as customers. Now we don't have that data everywhere, but that is an advantage in those markets where there is segmentation and where there is segmentation, the markets are performing really well.

Ivan Feinseth -- Tigress Financial -- Analyst

Very good. Now as far as the new digital and technology initiatives, how are your distributors and your customers taking that? Are you seeing that drive growth? Is it working out as planned? Is it exceeding plan?

John DeSimone -- Co-President and Chief Strategic Officer

Yes, so let me speak specifically to HN-connect, which was the big CRM/Communication technology that was launched in phases over the last year or so here in the US. By the end of the third quarter in 2018, we had 6,000 distributor users signed up in the program by the end of January of this year, so a little more than a quarter later, we're now up to 24,000 distributor signed -- distributors signed up. We're going to continue growing the use of -- the sign ups rather and our hope is that as individual distributors increasingly use the systems, it will feed the AI tool, the artificial intelligence tool that's embedded, providing us even more feedback and even more impact in the tool.

We're going to continue to kind of roll it out here, it actually rolled out in the US, but continue to kind of deepen its use and its effectiveness with the use of AI tools before we then take it to other countries around the world, other markets.

Ivan Feinseth -- Tigress Financial -- Analyst

Okay. Are you seeing any kind of demographic trends in new distributors and new customers? Is it more younger people, older people, women, men? Do you have -- are you measuring this kind of data and seeing things that are surprisingly positive, surprisingly negative?

John DeSimone -- Co-President and Chief Strategic Officer

With time will learn those levels of detail, obviously with 24,000 people in just the fourth quarter and little beyond, we're still kind of understanding how it's used, it's going to continue growing, we'll have a better sense of who the primary new person is as we start to see this over time. Give it time.

Ivan Feinseth -- Tigress Financial -- Analyst

Very good. And on the horizon what other areas of new products do you see or are you looking to roll out and what kind of feedback are you getting from your distributors as far as their customers asking for help or products to address certain needs for example?

Michael Johnson -- Chairman and Chief Executive Officer,

Let me just stop and talk about process for a second, I'll do this quickly OK. So we work with our distributors in developing new products. These are formal product committees, structured by country, by region, growing up to even a global look and its through that process that we identify, and it push and pull.

Okay. We'll identify stuff and bring it to them. They will identify stuff, bring it to us and through that process is how we launch products and we don't announce products on investor calls until we tell our distributors about them.

Ivan Feinseth -- Tigress Financial -- Analyst

I didn't mean like specific products, I just maybe like general areas of products.

John DeSimone -- Co-President and Chief Strategic Officer

I mean we'll clearly, we're always going to be in the business of helping people live healthier lives, sports performance and fitness, obviously brain health and aging are big trending fields. We're also working as you know on trying to take coffee around the world.

So there's lots of category opportunities and lots of -- and lots of places that we have our product developers, our marketing teams and as John mentioned, the product committees in active discussion on, but we will obviously announce specific products in this call.

Ivan Feinseth -- Tigress Financial -- Analyst

No. I understand. All right. Thank you very much.

John DeSimone -- Co-President and Chief Strategic Officer

Thank you.

Operator

All right. And our next question is from line of Hale Holden from Barclays.

Hale Holden -- Barclays PLC -- Analyst

Good afternoon. Thanks for taking my call. I just had one question. John, I think you said in the script that you had tested a volume point, value change on a few products that benefited comp in the quarter about 180 basis points. I was wondering if you could give us a little bit more color on that?

Michael Johnson -- Chairman and Chief Executive Officer,

Sure. It the wasn't -- it wasn't 180 basis points for the global number, but it was 180 in a couple of different markets. I think it was under 100 basis points globally like 70 basis points globally.

So we assign a volume point value to a product, it generally has the same value everywhere in the world and it's through those volume point accumulation are how our distributors become eligible for their earnings and in certain markets, we are deviating from the standing global number through just the socioeconomic climate or conditions in those marketplaces, but we're doing that through test to make sure there are no unintended consequences.

So in order to be transparent with investors any impact from those tests, we want to make sure you know for modeling purposes, but it's strictly based on testing certain theories we have in different markets.

Hale Holden -- Barclays PLC -- Analyst

Okay, I understand. Thank you very much for the time.

John DeSimone -- Co-President and Chief Strategic Officer

Thank you.

Operator

And next we have a question from line of Tim Ramey from Pivotal Research Group.

Timothy Ramey -- Pivotal Research Group LLC -- Analyst

Thanks for the follow-up. So, couple of things, one, Dr. A on the huge sign up the HN-connect, are we seeing any churn there though? Is there -- is it too soon that you see people drop, use it for a couple of months and drop or is there anything you can report on churn rates for the same.

John DeSimone -- Co-President and Chief Strategic Officer

Yes Tim, it's way too early for us to have a handle on churn. Most of those 24,000, beyond the 6,000 that were already in the program at the end of the third quarter, most of the 24,000 literally signed up in the month of January or thereabouts. So December and January the last, few months. So it's just way too early for us to think about churn.

We're still rolling out and teaching users all of the advantages and the kind of the strengths of the program. They are still learning it and once again, once we've had people using the programs for a while, that will then improve the artificial intelligence and the impact that these tools have on their businesses. I don't expect to have churn numbers that we can even begin to look out for a number of months, if not through the rest of this year.

Timothy Ramey -- Pivotal Research Group LLC -- Analyst

Great. And one more for John on China, you know there was such a discontinuity between sales growth and volume growth, I wasn't aware of any particular price increase that you took that would have driven that? Is that mix and now or what explains that?

John Agwunobi -- Co-President and Chief Health And Nutrition Officer

Yeah, no, it's a great question. So it's purchasing mix, depending different in China, different purchasers get potentially different discounts. And so when you see what you think is sales growth above and beyond what would normally be a ratio between volume points and net sales, there will be an offset in SG&A, which is why you are seeing the China number of payments go up by a corresponding amount.

Timothy Ramey -- Pivotal Research Group LLC -- Analyst

I think I get it, but I might take that offline. Thanks so much.

John Agwunobi -- Co-President and Chief Health And Nutrition Officer

Okay.

Operator

And at this time, I'd like to turn the call back to Michael Johnson for closing remarks.

Michael Johnson -- Chairman and Chief Executive Officer,

Well, thank you very much and thanks everyone for being on the call today. Congratulations to Team Herbalife through our distributors, employees for having a great quarter, great year, not missing a beat. It's an honor to be in this seat. It always has been and I am tremendously proud of what this company does, our mission, our vision, our values, what, how we go into the marketplace, it's really a spectacular mission that we show up every day helping people get healthier and the opportunity to earn a little more money. It's a spectacular company. We appreciate your support. You guys have been tremendously supportive of me, of the company, of everything that we do. Looking forward to another great quarter and being with you again soon. Thank you all very much.

Operator

Ladies and gentlemen, this does conclude the Herbalife fourth quarter full year 2018 earnings conference call. We thank you for your participation. You may now disconnect.

Duration: 58 minutes

Call participants:

Eric Monroe -- Director of Investor Relation

Michael Johnson -- Chairman and Chief Executive Officer,

John DeSimone -- Co-President and Chief Strategic Officer

John Agwunobi -- Co-President and Chief Health And Nutrition Officer

Timothy Ramey -- Pivotal Research Group LLC -- Analyst

Beth Kite -- Citi Research -- Analyst

Akshay S. Jagdale -- Jefferies LLC -- Analyst

Doug Lane -- Lane Research -- Analyst

Ivan Feinseth -- Tigress Financial -- Analyst

Hale Holden -- Barclays PLC -- Analyst

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