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Globant S.A. (GLOB -1.99%)
Q3Â 2019 Earnings Call
Nov 14, 2019, 4:30 p.m. ET
Contents:
- Prepared Remarks
- Questions and Answers
- Call Participants
Prepared Remarks:
Operator
Good day and welcome to the Globant Third Quarter 2019 Earnings Conference Call. [Operator Instructions]
I would now like to turn the conference over to Paula Conde, Investor Relations Officer for LatAm and Europe. Please go ahead.
Paula Conde -- Investor Relations Officer
Thank you, operator, and thanks everyone for joining us today on our call to review our 2019 third quarter financial results. By now you should have received a copy of the earnings release. If you have not, a copy is available on our website investors.globant.com. Our speakers today are Martin Migoya, Chief Executive Officer; Juan Urthiague, Chief Financial Officer. Before we begin, I would like to remind you that some of the comments on our call today may be deemed forward-looking statements. This includes our business and financial outlook and the answers to some of your questions.
Such statements are subject to the risks and uncertainties as described in the Company's earnings release and other filings with the SEC. Please note that we follow IFRS accounting rules in our financial statements. During our call today, we will report non-IFRS or adjusted measures which is how we track performance internally and the easiest way to compare Globant to our peers in the industry. You will find a reconciliation of IFRS and non-IFRS measures at the end of the press release we published on our investor relations website announced in this quarter results.
I would like now to turn the call over to Martin Migoya, our CEO.
Martin Migoya -- Chief Executive Officer
Thank you, Paula. Hi, everyone, and thanks for joining us today. I'm excited to share with you updates on our business and financial performance for the three months ended September 30, 2019. At the end of the call, Juan will share with you our outlook for Q4 and full year 2019. Q3 2019 was another record quarter for Globant closing at $171.3 million in revenues, a robust 27.3% year-over-year growth. This solid growth was mainly driven by strong performance of our top accounts growing at 27.2% over the third quarter of 2018, also due to the outstanding growth outside our top 10 accounts, increasing more than 44% year-over-year. As in previous periods we continue to expand our relationship with our key customers.
We now have 104 accounts over $1 million in annual revenues, compared to 90 accounts, one year ago. Additionally, during the last 12 months, we had 13 accounts over $10 million in annual revenues, compared to nine accounts for the same period last year. Later during the call, Juan will share more details on our financial performance. We continue to see strong demand coming from organizations looking to transform their companies. Consumer expectations are growing faster than technology, leading to continuous expansion of the market opportunity.
In the digital transformation technology and industry outlook presentation, IDC analyst Shawn Fitzgerald and Greg Simpson [Phonetic] point out they expected to see at least $6.1 trillion in direct investment and this is a transformation worldwide from 2019 upto 2022.This opportunity is touching every industry ranging from financial services and manufacturing to retail, transportation and more.
In one of our recent reports, called Cutting Through the Chaos, we analyzed the abuse of business leaders and their strategies. The report can be accessed at www.globant.com/cuttingchaos. We found that while 87% of organizations are currently pursuing a digital transformation initiative, only one-third believe they are innovative and their digital maturity is cutting edge. The study also discover that most companies still need to consider internal transformation as part of their overall strategy.
All these conclusions showed a huge opportunity in front of us. As a pure play in digital and cognitive transformation, we are ready to help companies reinvent themselves for the future challenges. At Globant, we are reinventing our Company with a new approach. The goal is to continue to focus on producing real business impact for our clients. We do that based on three pillars. One, we deliver engineering innovation and design at scale. We create software books that emotionally connect our customers with millions of consumers and employees.
We do that through our Studios, deep pockets of expertise on the latest technologies and trends. Our Studio model fosters creativity and innovation, while allowing us to build disruptive solutions. We are also expanding our consulting capabilities through our business hacking Studio. The goal is to help our customers resync [Phonetic] their business to increase their revenue growth. Second, we have an autonomous culture. It is based on a lean structure of focus on Agile Pods. Driven by self-regulated teamwork, each Pod works directly with our customers, avoiding unnecessary bureaucracy. Opposed to the traditional IT service structures, Globant modular model eliminates the need for command and control methods.
It also provides teams with full independence in customer interaction. We're able to replicate our unique culture around the world by leveraging technology. The StarMeUp OS led us disseminate our values, while allowing us to gain insights on our Globers. And three, we are disrupting our industry with artificial intelligence. By bringing artificial intelligence into everything we are creating an augmented Globant. We're increasing Globant's capabilities and reinventing the technology industry.
Some examples of how we are doing this include augmented coding, we're enhancing the coding experience to augment engineers' capacity. With augmented coding, our collaborators confine code within the project repository. It accelerates ramp-up times and improves quality on delivery. Augmented culture, as I mentioned earlier, StarMeUp OS, is a system that help us understand the human tissue within an organization. We can discover cultural leaders, influencers, trend generators and even disengage teams. It help us to take and retain talent, promote integration and foster the Company's growth. We're using artificial intelligence to uncover cultural insights.
For more information about the augmented Globant initiatives, I invite you to visit augmented.globant.com. We share these views during our latest converged addition in Mexico, Madrid and New York. During this events we welcomed over 1,000 attendees, eager to learn more about future trends. Speakers from organizations like MasterCard, Morgan Stanley, Open Bank, Repsol, Globalia, Cabify, the Hershey Company and AB InBev shared their thoughts on how industries are evolving, very good insights and interesting points of view.
For those that couldn't attend, I'd like to invite you to check our blog, stayrelevant.globant.com, where we will be posting the different talks. In regards to our business, we continue to witness strong demand coming from a wide variety of industries and geographies. Let me share some examples about our current work. We're working with Prisma, leading Argentine payment company to redefine its virtual wallet, Todo Pago. We're creating the overall business strategy focus on merchants and end users. We're also working with Cuvee on their spring 2020 launch. Cuvee is an exciting new platform to feed quick bites of entertainment into any moment of end users day. The best of a creative community will be designing content intended specifically for the phone. We are providing co-development for Lucky Jackpot Casino, a social casino company with leading mobile apps for video poker and Keno. We have started working with Nissan's global customer experience and design teams.
We're helping them to create new online experiences that support their ambition, and delivering Nissan's intelligent mobility to millions of customers around the world. We're working for Global, one of the fastest growing tech companies in Spain. Globant is helping to accelerate their digital roadmap supporting their business expansion. We are collaborating with Santander, Argentina, to redefine the way of working of their technology teams. We're also redefining how we can deliver value in collaboration with their business stakeholders.
We work for IBV [Phonetic], optimizing internal processes with RPA, maximizing security and efficiency during critical user termination process. Lastly, for Banco Itau, we study the transformation program to build a new comprehensive home-banking platform for corporate customers. We're incorporating new technologies in order to speed up on-boarding and interaction processes.
During the past quarter, we continue with our global growth by increasing our talented teams throughout the world. We are increasing our operations in Europe, Asia and the Americas. On top of that we are developing more professionals as a way to expand the industry and the opportunities it can provide for global talent. A few months ago, we launched 500 scholarships to train people in technology. Out of the 500 scholarships, 80% has been granted to woman, promoting inclusion and diversity in this industry. Today, we already have 200 people actively doing the training. We expect the rest of the courses to start between Q4 2019 and Q1 2020. This is a key initiative that will help drive more talent and diversity to a fast growing market.
Lastly, let me remark that our pipeline and backlog remains strong, and we feel very confident about our ability to keep delivering sustainable growth in the future.
With that, I will turn the call over to Juan Urthiague, our CFO, for a further detailed financial review on the third quarter 2019 [Phonetic] and also to provide guidance on Q4 and full-year 2019. Juan, please. Thank you very much.
Juan Urthiague -- Chief Financial Officer
Thanks, Martin, and good afternoon, everyone. Let me start by summarizing the results of our third quarter and nine months ended September 30, 2019. I will then discuss our guidance for the fourth quarter and full year 2019. I am very pleased to announce another quarter of record revenues and a strong financial performance. Our revenues for Q3 amounted to $171.3 million, above the midpoint of our guidance and representing a solid 27.3% year-over-year growth. Revenue growth was robust despite 70 basis points of year-over-year FX headwind in the quarter.
During Q3 2019, Disney was once again our largest customer, showing a strong acceleration of growth on a sequential basis, and growing 27.2% year-over-year, coming from a very tough comp. We are excited with the fact that high potential accounts are scaling up and becoming large and meaningful within our customer portfolio. In addition to strong growth of Disney, our second and beyond clients together also displaying robust growth of 27.3% year-over-year with clients 11 and beyond growing up 44.2% year-over-year.
Our 50-squared strategy to have a diversified base of multi-million dollar accounts is progressing in line with our expectations. Moreover, during the quarter, we continue to successfully cross-sell services with our recently acquired companies. During the last 12 months, we had 13 accounts above $10 million in annual revenues, compared to nine accounts for the same period last year, and we had 104 accounts with more than $1 million of annual revenues compared to 90 accounts, one year ago. We continue to expand our relationship with our key accounts aligned with our 50-squared strategy.
Looking at diversification of our revenues by industry verticals. It is evident that Globant's value proposition and service offerings are attractive to enterprises across all industries. Our top three industry verticals for this quarter were Media and Entertainment with 23.4% of revenues, banks, financial services and insurance with 21.3% of revenues, and technology and telecommunications with 14% of revenues.
Consumer, retail and manufacturing professional services, and technology and telecommunications were our fastest growing industry verticals in Q3, growing at 54%, 51.9% and 51% year-over-year, respectively. Our customer concentration for Q3 2019 displaced ongoing improvement with our top one, top five and top 10 accounts, representing 11.9%, 26.1% and 38.6% of revenues compared to 11.9%, 33.4% and 45.8% [Phonetic] of revenues, respectively, for the third quarter of 2018.
In terms of geographic regions during the third quarter of 2019, 77.1% of revenues were in North America, the US as our top country, 17% in Latin America and others, Argentina being the top country and 5.9% were in Europe, Spain, as our top country. During this quarter, we saw strong growth and investment in digital transformation in Latin America. During the third quarter of 2019, 86.3% of our revenues were denominated in US dollars, providing good protection to our topline against currency fluctuations.
Turning now to profitability. Our adjusted gross profit for the period increased to $69.6 [Phonetic] million, representing 40.6% adjusted gross margin compared to $55.5 million, representing 40.2%[sic] adjusted gross margin in the third quarter of 2018. The margin decrease year-over-year was primarily driven by FX headwinds.
Last year, we benefited from the large depreciation of the Argentinian peso. So we had a tough comparison, given the outstanding Q3 2018 margins. Sequentially, our adjusted gross margin experienced an improvement of 40 basis points versus Q2 2019. We finished the quarter with 11,283 Globers, 10,462 of which were IT professionals. This represents a solid 1,247 increase quarter-over-quarter in the number of IT professionals.
This quarter also marks a huge milestone for the Company, exceeding 10,000 Globers worldwide. The strong net hires in the quarter is driven by our robust pipeline across industries and geographies. Attrition for the past 12 months was industry-leading at 14.1% compared to 19.2% in Q3 2018, showing a significant improvement in most talent development centers, particularly in Argentina. Going forward, we now view 14% to 16% attrition rate as the normalized level for Globant. Adjusted SG&A decreased 30 basis points compared to Q3 2018, accounting for 19.4% of our quarterly revenues.
We have been very disciplined in managing our costs as we gain scale. While we continue investing for the future, primarily to expand our sales coverage in our target markets. During 2019 we have been able to successfully dilute SG&A despite the new tax on export of services in Argentina, including within this expense line. As a result, our adjusted operating income for the quarter amounted to $30.9 [Phonetic] million or 18.1% of revenues compared to $23.2 [Phonetic] million or 17.3% of revenues for the third quarter of 2018. This year-over-year decrease in gross margin was more than offset with SG&A and D&A [Phonetic] dilution, leading to a robust 80 basis points improvement in our adjusted operating margins year-over-year.
We are very proud of this margin level for our company of our size. Share-based compensation expense for the third quarter of 2019 amounted to $4.8 [Phonetic] million, representing 2.8% of the total revenues for the period. This expense is mainly related to the plan of restricted stock units granted to certain key employees and Directors of the company as part of our long-term retention plan. Financial income and expense net amounted to a loss of $3.5 [Phonetic] million. This net result is composed of FX gains and losses resulting from monetary assets and liabilities in local currencies, costs related to our hedging strategies, interest expenses from our credit lines and leases and finally interest income from our portfolio of investments.
Our GAAP effective tax rate for the quarter was 21.7%, fairly consistent with previous quarters. Adjusted net income for the third quarter of the year totaled $23.5 million representing 13.7% adjusted net income margin compared to $16.8 million, representing 12.5% adjusted net income margin for the third quarter of 2018. Adjusted diluted EPS for the quarter was very solid at $0.62, based on $37.8 million average diluted shares for the quarter, above the upper end of our guidance range and compared to $0.46 for the third quarter of 2018, based on 36.8 million average diluted shares for the quarter.
Growing at 35.7% year-over-year, EPS continued growing faster than revenues for this quarter. This is an outstanding result in terms of EPS growth. Moving on to balance sheet, our cash and investments as of September 30, 2019 was $59.5 million compared to $86.2 million as of December 31, 2018. Cash generation in the third quarter was very robust but reflects more than $57 million payment for M&A.
Now, let's talk about the nine months ended September 30, 2019. Revenue for the nine months ended September 30, 2019, was $475 million, implying a 24.3% year-over-year growth. This increase was mainly boosted by our 50-square accounts, and new customer wins as our portfolio of high potential customers continues to grow at a very healthy pace.
Adjusted gross profit for the nine-month period was $193 million, 40.6% adjusted gross margin compared to $153.6 million, 40.2% adjusted gross margin for the same period last year, an increase of 40 basis points. On a year-to-date basis, we continue to see the positive tailwinds of the FX market corrections in Latin American currencies. Adjusted SG&A is also showing a healthy revision of 50 basis points, currently accounting for 19.8% of our revenues for the nine months ended September 30, 2019. Adjusted profit from operations for the nine months period ended September 30, 2019 was $81.6 million or 17.2% adjusted profit from operations margin, compared to $61 million or 15.9% adjusted profit from operations margin for the same period last year, representing a solid improvement of 120 basis points. Adjusted net income for the nine-month period ended September 30, 2019 was $61.9 million or 13%, adjusted net income margin compared to $45.2 million, 11.8% adjusted net income margin for the same period last year, representing an improvement of 120 basis points.
Adjusted diluted EPS for the nine-month period ended September 30, 2019 was $1.65 based on $37.6 [Phonetic] million average diluted shares for the quarter. Compared to $1.24 for the same period last year, based on 36.6 million average diluted shares for the same period last year.
To wrap up, let me provide you with our guidance for Q4 2019 and the full year. Based on current visibility, we expect Q4 2019 revenues to be between $182 million and $184 million, implying a robust 30.6% year-over-year growth at the midpoint of the range. Adjusted diluted EPS is expected to be between $0.58 and $0.62, assuming $38 million average diluted shares outstanding for the quarter. Regarding the full year 2019, we expect revenues to be between $657 million to $659 million, an implied 26% year-over-year growth at the midpoint of the range.
In terms of adjusted diluted EPS, we are now expecting a range of $2.23 to $2.27, assuming $37.7 million average diluted shares outstanding for the full year.
Thanks everyone for participating in the call, and for your coverage and support. Operator, can you please queue questions. Thank you.
Questions and Answers:
Operator
We will now begin the question-and-answer session. [Operator Instructions] Our first question today will come from Tien-Tsin Huang with JP Morgan. Please go ahead.
Tien-Tsin Huang -- JP Morgan -- Analyst
Hey, thanks. [Speech Overlap] Hey, good afternoon. Thanks for the update. I want to ask, I guess, on the -- I appreciate the update on the strategy, just the 13 accounts above $10 million is in a good place. I'm curious of those 13 now that you've had, that has been rising. Do you feel like if -- if a good group there that can eventually qualify for the -- for your 50-squared strategy. Just curious how the pipeline of that next wave of large accounts are coming along?
Juan Urthiague -- Chief Financial Officer
Yeah. Hello, Tien Tsin. This is Juan. How are you doing? So yes, I mean, we are very comfortable with the way our largest customers are performing in general. We are seeing more and more accounts within our top 20, top 30 accounts growing above $5 million, above $10 million, and that is probably one of the main positive results of the 50-squared strategy that we launched, a few years ago. When we look at these accounts that are now more than $10 million and we are not reporting more than $20 million or more than $30 million. But those are also segment that keep growing and we feel very comfortable about that. When we look at Disney now, a very strong performance. I mean that's -- it seems that the account will continue performing like that for the rest of the year and the year after, but also when we look at, you know, customers, for example, 11 to 20, or 6 to 10, you are also seeing very strong growth.
I do know that there was a little bit of a slowdown in the two to five, that because of two specific accounts. One, that we mentioned in the last call. Another one, it's a big project coming from Europe, that got delayed. But except from that, we see very strong growth in all other groups one -- that one, 6 to 10, 11 to 20, 11 to the end. So we are optimistic about the demand. We continue to see a strong market. So we are very optimistic about next year as well.
Tien-Tsin Huang -- JP Morgan -- Analyst
Okay. Yeah. That's why I asked. With -- thank you for that, for the couple of accounts, you said that in two to five, we have some issues, that's why I was asking if 6 to 10, if there is potential for that to replace those two and to keep the growth trajectory going. That's why I asked...
Juan Urthiague -- Chief Financial Officer
Yes. And also we continue to think that those -- the airline [Phonetic] that we spoke in the last quarter, a company is going to come back, I mean, we feel comfortable, the relationship is very strong there. And the other one, it's a bank in Europe, and there was this update on international project that I mean we did a big project in Europe that leads to all international and that got a little delayed, but it's going to come. So, we are thinking about a better Q4 for Europe. And a good 2020 for Europe as well. So it just specific things. All the rest of the accounts top one, 6 to 10, 11 to 20, there is a lot of potential there.
Tien-Tsin Huang -- JP Morgan -- Analyst
Terrific. Great, thank you.
Operator
Our next question will come from Ashwin Shirvaikar with Citi. Please go ahead.
Ashwin Shirvaikar -- Citi -- Analyst
Thank you. Hi, martin, hi, Juan. How are you?
Juan Urthiague -- Chief Financial Officer
Hey, how are you doing?
Ashwin Shirvaikar -- Citi -- Analyst
Good, good, good. Thanks. I guess the question I have is, if you can maybe provide an update on any competition. Are you seeing any differences from before either in your new client pursuits or maybe in your act of now getting deeper into existing clients. I mean, it kind of goes back to the [Indecipherable] I think of the earlier question because this is a second quarter in a row that revenues ended up being in the guided range instead of your historical track record of beating. And it's also been a while since you did not raise the upper part of the guidance ranges, the first time in three years or something, it did not raise.
So I'm kind of curious, what's going on in your revenue outlook?
Juan Urthiague -- Chief Financial Officer
Yeah, so in terms of the first question, in terms of competition, competition remains similar to what it used to be, being maybe Accenture, ThoughtWorks, sometimes EPAM, those are the main accounts that we usually compete, most of the times it's Accenture. They -- they're targeting bigger, but again we are not seeing any differences in terms of -- of the market.
I mean the demand remains strong. The accounts that we are working with are embarking on large transformational deals. So we are seeing good opportunities. In terms of our guidance, again, we always like to guide where we know that we will end. I do appreciate that in some quarters in the past, we were able to exceed the guidance we provided, but again, we're again in the guidance. And we are raising $1 million for the year.
So in general, when we look at where we guide, what would we like to do is basically guide whatever we know that we can beat, if we can execute better like we did for example with APS, but the commitment or what we try to always do is we target what we guide.
Ashwin Shirvaikar -- Citi -- Analyst
Appreciate that. And then follow-up question is on headcount, up 44% that's a good good number there. How much of that is organic versus adding Belatrix and what is Belatrix's contribution in 4Q?
Martin Migoya -- Chief Executive Officer
When we added -- Belatrix was about 600 people. So we added another 600 and something organic. So it -- again, it was as you said, a very -- a very large increase in the number of of engineers, and half of it comes from organic and the other half comes from the acquisition of Belatrix. The good thing there or the good news there is that as the teams from Belatrix were in Latin America, in Argentina, Colombia, and Peru, we have already merged the teams even including mixing people in some offices, and we are already using their engineers and our customers.
Some of our engineers and some former Belatrix customers. So that is a very easy integration in a way for us.
Ashwin Shirvaikar -- Citi -- Analyst
Got it. Good to know. That seems like a good cultural fit. Thank you.
Martin Migoya -- Chief Executive Officer
Thank you, Ashwin.
Operator
Our next question will come from Maggie Nolan with William Blair. Please go ahead.
Maggie Nolan -- William Blair -- Analyst
Hi, I just wanted to follow up on that commentary about Europe and the customer there. Is this really a one-off instance in Europe that's kind of account specific or is there anything that we should be deriving from this instance that maybe other accounts may see some more weakness or that Europe, in general, could potentially be weaker?
Martin Migoya -- Chief Executive Officer
Hello, Maggie. Thanks for the question. So in terms of this specific customer, I mean, at the end of the day, this is a very large project. The part that we were going to take off the international version, got delayed because there was another vendor that got delayed before. So our part on that project will start at a later stage because of that.
It's a one-off customer. In fact, we believe that Europe for Q4 is going to be better than Q3. We are not at this point experiencing anything across multiple customers, it's just a specific customer. We do have some new logos in Europe with high potential. So we are not concerned about Europe. It's just the one customer thing and it's a specific project thing that is not really related to us. It just got delayed because of another vendor, but hopefully it's going to come back by the end of the year or starting next year.
Maggie Nolan -- William Blair -- Analyst
Okay, understood. And then as we start to think about 2020, obviously, you pointed out, there was a little bit of a tough compare on the margins, in this quarter, given currency movement. So, how should we think about that margin at both the gross margin level going into 2020? And then, as well as at the operating level, including any leverage that you're able to address?
Juan Urthiague -- Chief Financial Officer
Yeah, so, as always in terms of revenues, we are very optimistic. We feel that the demand is there, the customers that we have are the right customers. The new logos that we are signing, have a lot of potential. So we are -- we continue to think that organic 20% plus a little bit more coming from acquisition is the long-term target that we should have.
We are right now looking at the budget. So I cannot guide or give any more color in terms of areas, but we are optimistic. We are seeing good numbers coming from our regions across the globe. So we are happy what we are seeing so far. In terms of margins, when we look at today's margins, adjusted operating income on a year-to-date basis, we are running at around 17% coming from about 15.9% last year, year-to-date.
So, we think that we have for the company that we are -- the size that we have today, stable margins is what we should be targeting going forward. We have made significant improvements in terms of our margins, both for the operating and net income margins over the last four years, five years. But, and we believe that we have achieved very solid margins, our gross margin is running at around 40%. SG&A has been diluted significantly since we did the IPO. And the operating income that we have today, at around 17%.
We think it's a very good number, and we should target to have stable margins going forward.
Maggie Nolan -- William Blair -- Analyst
That's very helpful. Thank you.
Juan Urthiague -- Chief Financial Officer
You're welcome.
Operator
Our next question will come from Arvind Ramnani with KeyBanc. Please go ahead.
Michael Vidovic -- KeyBanc Capital Markets -- Analyst
Hi, thanks for the question. This is Michael Vidovic speaking for Arvind. So could you just comment on Latin America, and trends you're seeing across there and then the US. Thank you.
Juan Urthiague -- Chief Financial Officer
Can you repeat the comment on Latin America.
Michael Vidovic -- KeyBanc Capital Markets -- Analyst
Yeah. Please.
Juan Urthiague -- Chief Financial Officer
Yeah, so you mean in terms of revenues?
Michael Vidovic -- KeyBanc Capital Markets -- Analyst
Yeah, just in terms of execution, and like, trends you're seeing across there.
Juan Urthiague -- Chief Financial Officer
Yeah, so Latin America has been growing a lot for us in the last few quarters. Part of it is organic. Some of that is, as Martin mentioned in the call, like [Technical Issues] deals, some deals with some banks here in the region. A big, a very big deal we have in airline here in the region. So it's a strong, there is a lot of investment going on. And you can see that in the revenue number.
Also there have been some benefits from the deals that we did in the past. [Indecipherable] has a big presence in Brazil, and we are seeing good progress in our Brazilian operation, which is something very important to us. And in terms of execution, Latin America continues to be our largest region in terms of talent and growing a lot in terms of talent. This quarter we added another 600 plus engineers organically plus the inorganic part. Attrition came down to below 14 -- to around 14%. So what we have seen is that our ability to attract talent, not only in Latin America, but also in the rest of the world remains very solid.
And that is very, very important, because as you guys know, this is a very highly competitive sector and our ability to attract and retain talent has been improving significantly, which puts us in a very good position for 2020 and onwards. So execution on that front in the case of Latin America is very, very solid.
Michael Vidovic -- KeyBanc Capital Markets -- Analyst
Great. And then can you just talk about the overall feedback from your Converge series, and how is that -- how do you make -- how do you feel about the [Indecipherable] environment over the next year, given that?
Juan Urthiague -- Chief Financial Officer
Yeah, we think that the event was very successful. There were like a 1,000 people attending the conference and very appealing speakers, companies, top world-class companies attended the event. They talked about some of the projects they are doing, some of the projects they are doing with us. We were able to discuss augmented Globant concerts, how we think that the industry is going to evolve, how we will evolve our company using more AI in the way we work, in the way our developers work.
So we got very, very good feedback. And of course, I mean, typically in these events, you also get some leads and that was -- that's a very success -- that was a very successful event in our view.
Michael Vidovic -- KeyBanc Capital Markets -- Analyst
Great. Thank you so much.
Operator
Our next question will come from Bryan Bergin with Cowen. Please go ahead.
Bryan Bergin -- Cowen -- Analyst
Hi, thank you. Wanted to ask on the top client. Just some of the areas that were driving the strength that you saw there. They've obviously been in the news, also there, new platform. Can you talk about potential opportunities that you think you might have there also in the future?
Juan Urthiague -- Chief Financial Officer
Yes, hello, Bryan. Yeah, this we -- as we mentioned in the last call, and I think also in the previous call, was going to come back a little fast. We saw that in these numbers. One of the areas where we're growing the most is the DTIC, which is the area that among other things, has Disney plus. We work all around -- we are not, I mean, we don't do the -- as you know, we don't do the platform itself, but we work all around the platform, helping Disney to get content and organize content around the platform. We felt this need to work on getting statistics and using the information that they can get out of the platform, for example, to sell merchandise, and things like that. So we are very connected to the platform, and we think that Disney, as we mentioned in the last few calls, has a lot of potential and we continue to see that potential for the rest of the year and for 2020.
So even though Disney is going to perform really, really well, again, as we mentioned in the last few calls, this is not a one business or a one Company thing. When we look today at our revenue concentration, even though the top one is 11.9%, other important thing that top five is now 26%, and top 10 is 38%.
So that means that our level of dependence on one or two, or five specific customers is decreasing which is a very good thing going forward. There are a lot -- I mean, we work for the main companies in every industry. As you can see we are -- we continue to be very diversified in terms of industries and that will be very positive for the future of the company.
Bryan Bergin -- Cowen -- Analyst
Okay, thanks. And then, I just wanted to follow-up here. The delivery [Phonetic] location investments that you've been making. Can you just talk about how your efforts in scaling the Central and Eastern Europe locations are progressing?
Juan Urthiague -- Chief Financial Officer
Yeah, so in the case of Central Eastern Europe we have operations in Romania and in Belarus. As of now, the operation in Belarus is going very strongly, very nicely. We have some on-board customers in the gaming industry and we are very optimistic about that. In the case of Romania, that operation, it's also growing nicely. Again, we are still early stages integrating that operation into the rest of Globant, but we find extremely good talent in both regions, and we find complementary skill-sets to the rest of the organizations. So the fact that now we have a big operation in Latin America, a growing and already big operator in India, and this emerging operation in Eastern Europe, I think is very positive in terms of our ability to hire and attract talent going forward. So we believe we're in the right places in different stages of maturity, and of course, Eastern Europe is a newer location for us, but both locations are performing in line with our expectations.
Bryan Bergin -- Cowen -- Analyst
Thank you.
Operator
Our next question will come from Joseph Foresi with Cantor Fitzgerald. Please go ahead.
Joseph Foresi -- Cantor Fitzgerald -- Analyst
Hi. First question just on Disney. I think you said it's grown, I think 25% plus and we thought that that was going to continue. What exactly are you doing [Phonetic] for Disney and do you expect that to be sort of consistent through 2020?
Juan Urthiague -- Chief Financial Officer
Yes. So in the case of this, Disney, you know, as we said, we -- you know we work in multiple -- multiple [Technical Issues] we worked for the parks and resorts division, we work for the cruise lines, we work for the TV channels that they own, the TV stations that they own, and we work for DTIC [Phonetic] which is direct to consumer International, which is where Disney Plus sits. So we are kind of working in multiple areas. All of them are growing at different levels. But all of them are growing. The one that is growing the fastest of this point is DTIC, which is the one that has the Disney Plus platform included there. We are again doing a lot of work to get -- to help Disney, you know, increase or -- and improve their usability and the level of content that they add into the platform, that is one of the areas of more growth. And then, on the parks division, we are helping Disney on some of their, the parks, that are outside of Florida to bring some functionalities, like the one that we've been working with them in Florida.
Joseph Foresi -- Cantor Fitzgerald -- Analyst
Got it. So, but it is it the one project just around the magic band in one particular geography. It's a bunch of different work that's going to carry the growth rate. Okay.
Juan Urthiague -- Chief Financial Officer
That is correct. It's a multiple geographies with multiple stakeholders, even multiple companies within Disney group. Right. Disney group is a, as you know, it's a huge company and we are working for very different stakeholders. Multiple folks, you know, we're doing work for loads of [Phonetic] multiple stakeholders there.
Joseph Foresi -- Cantor Fitzgerald -- Analyst
Got it, OK. And my follow-up, just on the organic growth side, what's the organic growth in 4Q? And can you remind us of your thoughts around sort of long term margins, I know you've taken on some new acquisitions. I'm just wondering if those are accretive or dilutive, and if you expect to offset it? Thank you.
Juan Urthiague -- Chief Financial Officer
Yeah. Thank you, Joe. So yeah, I mean again, for Q4, we are targeting around, you know again, depending on how you measure some of the -- our engineers they are working for our customers, so on so forth, and we're targeting around 20% to 21% organic and the rest you know about 8% to 9% inorganic contribution. That's for Q4.
Going forward, we continue to think that the 20% organic plus some confusion for applications [Phonetic] that is what we expect for the mid-term. And then, in terms of margins, you know the deal -- the companies that we bought, as usually, these are smaller companies, on the gross margin they are at similar levels where we are. In terms of SG&A, usually they come with a little bit heavier SG&A, but you know, once you merge the two companies, eventually, you start to see some efficiencies over there. And hence, that's why we think that margins going forward to be kind of more stable for the next year or so.
Joseph Foresi -- Cantor Fitzgerald -- Analyst
Thank you.
Juan Urthiague -- Chief Financial Officer
You're welcome.
Operator
Our next question will come from Diego Aragao with Goldman Sachs. Please go ahead.
Diego Aragao -- Goldman Sachs -- Analyst
Yes, thank you for taking my question. Hi, Martin, hi, Juan. I guess, the first question is regarding the length of the contracts. I mean you are clearly expanding on your strategy to grow within existing customers. So I was wondering if you can just comment on the length of the contracts and new agreements you are signing up at this point which -- with these clients. Thank you.
Juan Urthiague -- Chief Financial Officer
So, Diego, so, yes. What you are seeing -- and this has been a trend in the last two years, it's an extension in the length of the average contract. The reason for that is that what was used to be digital projects, now became digital programs. or companywide transformational programs. And we are doing a number of those in different industries.
So the average length is right now at around 15 months. That's, of course, the legal, a contract, let's say, average right, because what happens a lot is that projects get renewed and renewed, again and again, every year. So, when you look at our top 10 accounts, for example, we've been working with them for more than eight years on average.
So, and in some cases, we've been working on the same project or similar projects, for example, for one gaming company, for more than eight years or nine years already. So what you see is that program and projects specifically those that are consumer-facing projects, actually never end. They keep evolving and evolving and add new features and new functionalities. They keep growing and growing as long as they are successful. So just to add to answer your question short, it's growing, it's now at 16% on average -- 16 months on average, but we continue to see that expanding over time as the digital programs become a larger part of the revenues that we have.
Diego Aragao -- Goldman Sachs -- Analyst
That's super helpful. Thank you for that. And, I guess, my second question is just a follow-up regarding Latin America. I do understand that you have a very little exposure actually, like to Chile and Bolivia. And I know those countries are facing a very, let's say, a lot of uncertainty on the political side, so I was wondering if you can just comment whether you have like some revenues exposure to those countries and -- and the number of employees you have, and whether we should be worried about something for the fourth quarter? Thank you.
Juan Urthiague -- Chief Financial Officer
Yes, thank you for your question. So, in the case of Bolivia, we don't have any operations or any customers there. So -- and then in the case of Chile, which is there, and plus [Phonetic] the other countries are right now, is going through some political issues. We do have some revenues, actually we are growing quite a lot there, and we are working for some of the largest companies in Chile. At this point, we are not seeing any impact of the political issues that they have, you know that these companies continue to invest. We are working on long-term projects there. So we haven't seen any impact in terms of our employees, they continue to go to the offices, they continue to go to work, they continue to work at the customer premises, and we haven't had any issues over there. And we expect, we hope that the situation gets resolved as soon as possible for everybody.
Diego Aragao -- Goldman Sachs -- Analyst
Very clear. Thank you. And maybe, just a quick follow-up, I mean if we would look in constant currency. How much are you growing in Latin America? Thank you.
Juan Urthiague -- Chief Financial Officer
Yeah, so the revenue. The impact of FX was about 80 basis points on the revenue. So instead of growing 27.3% as a company, you know at constant FX, we have grown about 28.1%. Again, we have very little exposure, especially, in Latin America, we tried to reduce, and to invoice our customers in dollars. We try to avoid using local currencies. We only -- we typically have like contracts in dollars, and then, when we pay our salaries, in most of the countries where we're operating. We pay salaries in local currencies. So, in a way -- the way it works is that, on the revenue, have little impact on the cost side, and that's why, sometimes we talk about, you know, FX impact on our costs. That's why you may have some benefits or headwinds depending on how currencies evolve over time.
Diego Aragao -- Goldman Sachs -- Analyst
That's clear. Thank you.
Juan Urthiague -- Chief Financial Officer
You're welcome.
Operator
Our next question will come from Arturo Langa with Itau BBA. Please go ahead.
Arturo Langa -- Itau BBA -- Analyst
Hi. Good afternoon, everyone. Thank you for taking my question. Just two very quick, but the first one is, so organically, just to confirm, but I estimate that revenue growth was close to 24%, which is mostly in line but a bit above the 23% of the previous quarter. I just wanted to verify that. And then second, regarding Argentina, could you remind us what the plans for the government are regarding the export taxes. I understand that we should be working as they were to stay, but I believe that they will be renegotiated or potentially up for discussion either 2021 or 2022. If you could just remind me the dates, that would be very helpful. And also what your expectations are there? Thank you.
Juan Urthiague -- Chief Financial Officer
Yeah, so, hey, Arturo, thank you for your question. So, for the first question, again, both the regarding the [Indecipherable] deal and the Belatrix deal, the integrations are going very fast. They are selling, and our customers who are selling [Phonetic] their customers, the team target mix. So, sometimes it's not so easy to do -- to put an exact number, but we are -- we estimate that for Q3, 20.5% to 21.5% of revenues, are organic purely organic. And then you have another 6% to 7% coming from customers that came with the acquisitions. And that's for the first question.
For the second question, the export tax, it stays until the end of December 2020. It is ARS0.04 per $1 of exports, and then by the end of 2020, the governments will decide what they're going to do with that tax.
Arturo Langa -- Itau BBA -- Analyst
Thank you. And for that -- in that regard, your working -- your base scenario is that it will stay or do you think there is a high likelihood that it could be removed.
Juan Urthiague -- Chief Financial Officer
Look, I have to work with whatever is stated in the regulation, which is, that it's going to disappear. Of course, internally we work with different scenarios. But this is -- what -- we need to think that what's going to happen is that it's going to disappear.
Arturo Langa -- Itau BBA -- Analyst
Okay. And on that point, is there any other piece of regulation that you're looking out for in Argentina or anything that we should keep our eyes on considering the -- the incoming government will likely face -- or likely -- or has a majority in Congress?
Juan Urthiague -- Chief Financial Officer
Again, it's -- we don't want to speculate on things that could be, I mean, there are multiple scenarios that are possible. What we can tell you is that, Globant starting in 2003, we grew the company with different governments. We took it public under the previous administration. We continue to grow with this administration. So Globant is global company. Only 3% to 4% of revenues are coming from Argentina. Only about 30% of headcount is in Argentina, and the other 70% is outside of Argentina.
So we will continue growing in Argentina, as we will continue growing outside of Argentina as well. We are a global company, and we need to deal with multiple current countries. We operate in 16 different countries, as we speak, and our target markets are still primarily in the US and Europe.
Arturo Langa -- Itau BBA -- Analyst
Okay, but nothing specific to the sector, though? Nothing specific to the technologies -- [Speech Overlap]
Juan Urthiague -- Chief Financial Officer
No, Arturo -- if you want, there was some good news. I mean, like in the case of Argentina, the new government. Sorry, the previous government, I mean, [Indecipherable] administration passed the new regulation for the [Indecipherable] which extend the benefits that we have under the software promotional offer i.e. 10 years. The new elected President [Indecipherable] is, in Mexico, by the way, a few weeks ago, was very optimistic about the industry. I mean, our industry generates a lot of employment in the country. I mean that we are a country where we are operating. It generates dollars because it's primarily an exports industry. So, I think every government in every country would want this type of industries to grow. And the elected President, Mr. Fernandez was very positive in his visit to our offices.
Arturo Langa -- Itau BBA -- Analyst
Great. Thank you very much.
Operator
This concludes our question-and-answer session. I would now like to turn the conference back over to management for any closing remarks.
Juan Urthiague -- Chief Financial Officer
Okay, so thank you guys for joining the call. Thank you for your continued support, and see you soon. Bye-bye.
Operator
[Operator Closing Remarks]
Duration: 56 minutes
Call participants:
Paula Conde -- Investor Relations Officer
Martin Migoya -- Chief Executive Officer
Juan Urthiague -- Chief Financial Officer
Tien-Tsin Huang -- JP Morgan -- Analyst
Ashwin Shirvaikar -- Citi -- Analyst
Maggie Nolan -- William Blair -- Analyst
Michael Vidovic -- KeyBanc Capital Markets -- Analyst
Bryan Bergin -- Cowen -- Analyst
Joseph Foresi -- Cantor Fitzgerald -- Analyst
Diego Aragao -- Goldman Sachs -- Analyst
Arturo Langa -- Itau BBA -- Analyst
