The past 12 months for (NASDAQ:STMP) tell two different stories. Following the company's announcement in February that it was giving up its exclusive deal with the U.S. Postal Service, its stock price dropped from $198.08 to $83.65 in a single market day, on its way down to $33.47 by the end of May. On the other hand, its recent announcement of a special partnership with UPS and indications that favorable rates will continue with USPS through at least 2020 have renewed some investors' confidence.

Is still in rough shape after losing its primary business partner, or is it an undervalued gem showing adaptability, resilience, and a far-sighted management team? 

Canceled stamps on the corners of envelopes.

Photo credit: Getty Images

The 2 announcements

The U.S. Postal Service is having trouble competing in a shipping marketplace that's gotten used to two-day delivery -- or faster -- and CEO Ken McBride said as much as he explained why his company was ending its exclusive partnership with the USPS to pursue a wider range of shipping options. "We've decided to discontinue our shipping partnership with the USPS so that we can fully embrace partnerships with other carriers who we think will be well-positioned to win in the shipping business in the next five years," he said in the company's Feb. 21 earnings call.

So's announcement of a special partnership with UPS on Oct. 21 was right on time, reassuring investors and customers alike and putting users in a better position to make decisions ahead of the increased shipping needs of the holiday season.

This deal is extensive in that it provides instant access for all customers to benefit from huge discounts without needing their own relationship with UPS. The discounts are up to 55% off the daily UPS rates, and this starts with the very first package. The deal is also non-exclusive, meaning customers will see rates from other carriers, including USPS, and can choose the best option for them. Before, with the USPS exclusivity agreement, customers were somewhat limited when choosing a different carrier.

This move to a multi-carrier focus has changed's potential market from $20 billion a year (USPS) to $100 billion a year (USPS, UPS, and FedEx), according to the company. McBride said in the latest earnings call, about a month ago: "We're exceptionally well positioned to continue to drive our organization in this new direction. We are very confident we will become the global leader in multi-carrier e-commerce shipping." 

As the company rolls out more platform tools to give better access to UPS and other carriers, it will capture more of that expanded U.S. market and make better headway into the global shipping market. For instance, on Sept. 5, rolled out a new international shipping service, Global Post. This is a custom network of domestic U.S. carriers coupled with international carriers and postal systems giving more economical options versus the traditional country-to-country postal network. 

What do the financials reveal?

The improved product offerings and sales outlook sounds great, but do the numbers support the optimism? turned in a net profit of $9.1 million in the third quarter on revenue of $136.2 million -- both down from the same period in 2018 due to lower USPS sales, a drop in customized packaging, and some one-time increased operating expenses, including stock-based compensation and acquisition costs. That said, these results were better than analysts expected, and the company has increased its full-year revenue guidance to $535 million to $565 million (up from $520 million to $560 million). It also raised its outlook for adjusted EBITDA (earnings before interest, taxes, depreciation, and amortization) to $132 million to $152 million (up from $120 million to $150 million).

The balance sheet is also strong, showing only $41.2 million of long-term debt with $143.5 million in cash as of Sept. 30. I'm encouraged that management has been consistently paying down debt over time, from $157 million in 2015, to $141 million in 2016, to $61 million in 2017, and finally $50 million in 2018.

Year-over-year comparisons are a little tricky right now because of the move away from the USPS and toward UPS. To some extent, management expects the losses to be offset in the short term and revenue to increase in the long term. The key numbers to watch will be comparing the net income and EBITDA from 2019 to 2020.

The fate of the business

Although's decision to walk away from its core relationship with USPS was shocking to the market, the company believed it had only two options: ride out a dying wave with USPS or paddle back out to sea looking for a better one. Management's tough choice should help the company continue to evolve in profitable new ways.

This article represents the opinion of the writer, who may disagree with the “official” recommendation position of a Motley Fool premium advisory service. We’re motley! Questioning an investing thesis -- even one of our own -- helps us all think critically about investing and make decisions that help us become smarter, happier, and richer.