Please ensure Javascript is enabled for purposes of website accessibility

FedEx: Great Shipper, Dumb Owner

By Rich Smith – Updated Nov 11, 2016 at 6:25PM

You’re reading a free article with opinions that may differ from The Motley Fool’s Premium Investing Services. Become a Motley Fool member today to get instant access to our top analyst recommendations, in-depth research, investing resources, and more. Learn More

Kinko's is dead. Long live FedEx Office?

It's official, folks. Kinko's is dead.

In a press release issued after close of trading yesterday, FedEx (NYSE:FDX) confirmed it will begin winding down the Kinko's brand this year, phasing out "FedEx Kinko's" in favor of a new name, "FedEx Office." The announcement tolls the bell on the nation's most famous name in copying -- and on FedEx's chance of earning a profit in the fourth quarter, as well.

Profits in peril
Four and a half years ago, FedEx printed out a $2.4 billion offer for Kinko's. Now we learn that management will write down more than one-third of that sum as the cost of killing the Kinko's brand. Fourth-quarter earnings that were previously estimated at $1.60 to $1.80 per share will be crippled by the resulting $2.22-per-share charge, pushing FedEx into the red this quarter and leaving it with less than $4 a share in profits by year’s end.

Reputation imperiled, too
Of course, that's just the short-term effect. Sure, it's embarrassing to have to admit FedEx overpaid for Kinko's by a third. But as a non-cash charge to earnings, killing the Kinko's brand won't do a lot of damage to FedEx's business per se. Or will it?

According to management, it's making the name change because calling the copy business "FedEx Office" will "better describe the wide range of services available ... and take full advantage of the FedEx brand."

Maybe yes, maybe no. I won't argue that FedEx isn't a great brand -- in shipping. But back when the companies first linked arms in 2000, FedEx called Kinko's "the most recognized brand name in the quick print industry." The history since has been a bit more equivocal.

FedEx bought Kinko's outright in 2003, but has struggled with it since. As FedEx's core transportation business steadily grew both revenue and profits, revenue at FedEx Kinko's flatlined, and profits dropped by half. At last report, the unit was earning a mere 2.2% operating margin. Hindered by this unit's poor performance, FedEx overall earns a lower margin than archrival UPS (NYSE:UPS) -- but that's nothing to be ashamed of. UPS is a great business, too.

The reason FedEx should hang its head in shame is that its copy business does worse than both superior businesses such as Staples (NASDAQ:SPLS) and Pitney Bowes (NYSE:PBI), and industry laughingstocks like Office Depot (NYSE:ODP) and Office Max (NYSE:OMX). Changing the name won't change that. Especially when changing the name entails killing a great brand.

Get further FedEx financial analysis delivered right to your desktop. Read:

None

Invest Smarter with The Motley Fool

Join Over 1 Million Premium Members Receiving…

  • New Stock Picks Each Month
  • Detailed Analysis of Companies
  • Model Portfolios
  • Live Streaming During Market Hours
  • And Much More
Get Started Now

Stocks Mentioned

FedEx Corporation Stock Quote
FedEx Corporation
FDX
$142.90 (-4.31%) $-6.43
The ODP Corporation Stock Quote
The ODP Corporation
ODP
$34.93 (-0.54%) $0.19
Staples, Inc. Stock Quote
Staples, Inc.
SPLS
United Parcel Service, Inc. Stock Quote
United Parcel Service, Inc.
UPS
$161.75 (-1.57%) $-2.58
Pitney Bowes Inc. Stock Quote
Pitney Bowes Inc.
PBI
$2.43 (-8.30%) $0.22

*Average returns of all recommendations since inception. Cost basis and return based on previous market day close.

Related Articles

Motley Fool Returns

Motley Fool Stock Advisor

Market-beating stocks from our award-winning analyst team.

Stock Advisor Returns
329%
 
S&P 500 Returns
106%

Calculated by average return of all stock recommendations since inception of the Stock Advisor service in February of 2002. Returns as of 09/26/2022.

Discounted offers are only available to new members. Stock Advisor list price is $199 per year.

Premium Investing Services

Invest better with The Motley Fool. Get stock recommendations, portfolio guidance, and more from The Motley Fool's premium services.