Fires notwithstanding, it's clear that customers really love the Tesla Model S. Photo credit: Tesla Motors.

It has been a tough few weeks for Tesla Motors (NASDAQ:TSLA). The stock has taken a big hit after concerns about fires in Tesla's Model S sedan led federal officials to open an investigation of its safety,

But Tesla got some good news this past week, when Consumer Reports said the Model S sedan had topped its customer satisfaction rankings, beating out General Motors' (NYSE:GM) Chevy Volt, last year's winner. In this video, Fool contributor John Rosevear takes a closer look at Tesla's win, and at why the Model S has such a huge advantage in buyer satisfaction.