How does Klarna make money?
Merchant fees are Klarna's largest revenue source. Klarna charges merchants a combination of a flat transaction fee and a variable percentage fee for every sale made through its payment platform. In return, Klarna pays the merchant immediately, but in doing so, the company absorbs the credit risk associated with consumer financing.
When customers opt for longer-term installment plans or other financing options, Klarna earns interest on the outstanding balance, similar to a traditional lender. Customers who fail to make their payments on time can be charged late fees, too. The company also collects interchange fees when customers use its payment services, similar to a credit card company.
Klarna is expanding its banking offerings and has introduced subscription services like Klarna Plus, which offers benefits like loyalty incentives to shoppers. It also generates income through paid partnerships with brands and advertising within its platform, though these are relatively new streams of revenue.