Is it news to anyone that Starbucks'
The AP article pointed out that Starbucks' reloadable gift card sales made up a whopping 12% of all sales in last year's holiday quarter, and it provided some great data for Starbucks fans (and shareholders) to chew on. It seems that 96 million Starbucks cards have been activated in the U.S. and Canada since November 2001. Patrons have subsequently reloaded their cards 38.6 million times, generating $2.17 billion in revenue.
Starbucks gift cards may be the perfect impulse gift, conveniently positioned at the coffeehouse's cash registers with cute card holders included. As the article pointed out, gift cards in general have shaken off the stigma that they're thoughtless gifts, since many people would rather pick out their own gifts than get something they can't use at all.
And when you consider Starbucks' large mass of loyal customers, let's face it, a reloadable gift card will always come in handy. Meanwhile, even people who aren't Starbucks aficionados can probably find something they'd like at the java giant. (Starbucks probably wouldn't mind in the least if those reluctant would-be customers became converts, either.) Even people who hate coffee could always pick up tea or chai, Frappuccinos, breakfast sandwiches, or even a CD, DVD, or book.
The Starbucks card phenomenon speaks to many of Starbucks' true strengths, especially its massive, pervasive appeal with consumers. True, you can always stuff stockings with gift cards from Target
On the other hand, despite a few concentrated pockets of Starbucks haters, the coffee chain is popular and ubiquitous, which might make it the ultimate gift card no-brainer. The company's 12,000 locations mean that you can give a gift card to just about anybody, just about anywhere, and know that they will be able to use it with minimum inconvenience. No wonder companies like McDonald's
Starbucks has taken its share of lumps this year, but I'm looking forward to its holiday-quarter performance. Starbucks' strengths, including the success of its gift cards, should only grow as the company expands into more far-flung regions. The java juggernaut's continuing health and vitality reaffirms my belief that Starbucks still has great growth potential for a long time to come.
Pull up a chair, sip some joe, and check out the following related stories:
- Starbucks' last quarter revealed interesting times.
- I wonder if people who reload their Starbucks cards noticed recent price hikes.
- Starbucks is going for glitter during the holidays.
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