Otis Worldwide

Otis makes and maintains machines that move people up and down buildings. These tools help folks reach high floors in apartments, offices, and airports safely. The company keeps these elevators and escalators running with regular checkups and repairs.

What Otis Builds and Fixes

• Service: Maintenance and repair of elevators and escalators along with modernization upgrades; accounted for 65% of net sales in 2025.
• New Equipment: Design and installation of passenger and freight elevators, escalators, and moving walkways; contributed 35% of net sales in 2025.
• Digital Solutions: Cloud-based monitoring and destination management systems like Otis ONE and Compass 360 to improve building traffic.
• High-Rise Systems: Precision-engineered platforms like SkyRise specifically for residential and commercial skyscrapers.

Recent Strategic Moves

• Purchased all remaining outstanding shares of the noncontrolling shareholder in Otis Electric in October 2025.
• Validated near-term science-based greenhouse gas emissions reduction targets through the Science Based Target Initiative in April 2024.
• Launched the Gen360 elevator platform, which replaces many mechanical components with electronic ones to increase reliability.
• Expanded the Otis ONE Internet of Things platform to connect 1.1 million units globally by December 31, 2025.

Global Footprint and Digital Focus

Otis maintains a physical presence in more than 70 countries and manages a maintenance portfolio of 2.5 million units. The company uses 11 research centers and 16 factories to adapt global equipment designs to local building codes and customer needs.

Performance by the Numbers

• Net sales reached $3.8 billion in Q4 2025, up 3.3% from the previous year.
• Operating income rose to $589 million in Q4 2025, an increase of 10.9% year-over-year.
• Free cash flow hit $772 million in Q4 2025, up 18.6% from Q4 2024.
• Net income grew to $374 million in Q4 2025, up 11% year-over-year.
• International operations generated approximately 71% of total net sales for the full year 2025.

Bottom Line

Otis has transitioned from a traditional manufacturer into a service-led organization that generates the vast majority of its profit from maintenance and digital monitoring. Its focus on connecting elevators to the cloud allows for predictive repairs and more efficient building management.