Although innovative media formats can attract users, it’s probably not enough to sustain a competitive advantage. Meta has notably copied various formats from its competitors to prevent its users from shifting time spent with its apps for other social media apps like Snapchat or TikTok. The success it’s had with that strategy speaks to the power of its network advantage as the owner of two of the largest social media platforms in the world.
Another competitive advantage among social media companies is better technology. Artificial intelligence (AI) has grown increasingly important for some platforms and is used to provide better models for ad targeting and measurement, as well as better content recommendations for users.
TikTok, for example, quickly grew popular because of its content recommendation algorithm, which sucked users into the app. Meta has since invested heavily to overcome the threat and improve its advertising business.
Only a few companies have the resources to invest heavily in AI, which gives them a significant competitive advantage that should ultimately benefit their bottom lines.
A competitive advantage is key to ensuring your investment can sustain its growth over time.