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Date

May 6, 2026

Call participants

  • Chief Executive Officer — Dara Khosrowshahi
  • Chief Financial Officer — Balaji Krishnamurthy
  • Operator

Takeaways

  • Gross Bookings -- Up 21% year over year, with audience growth of 17% and broad-based strength across business lines.
  • Mobility Gross Bookings -- Increased 20% year over year, achieving record margins as specifically highlighted by management.
  • Delivery Gross Bookings -- Grew 23% year over year, driven by grocery and retail and reinforced by high customer retention.
  • Freight Segment -- Returned to year-over-year growth for the first time in nearly two years.
  • Non-GAAP EPS -- Rose 44% year over year, growing more than twice as fast as bookings, attributed to disciplined cost management and operating leverage.
  • Shareholder Returns -- Record $3 billion returned to shareholders via buybacks during the quarter.
  • Uber One Membership -- Surpassed 50 million members, growing 50% year over year, now accounting for over 50% of bookings.
  • Driver and Courier Base -- Exceeded 10 million globally, marking an expansion of platform earner opportunities.
  • Autonomous Partnerships -- Now over 30 global partners; autonomous (AV) Mobility trips grew more than 10x year over year.
  • Geographic Expansion of AV -- On track to be live in up to 15 cities by year-end, fueled by new deployments including in the U.S.
  • Insurance Savings -- Management expects "hundreds of millions of dollars" in insurance cost savings for U.S. Mobility in 2026, with price reductions driving acceleration in trip growth, particularly in Los Angeles.
  • AI and Technology Adoption -- About 10% of committed code is now built by AI agents, with investments in AI offset by "slower headcount growth."
  • Cross-Platform Usage -- Cross-platform consumer growth is 1.5x faster than overall consumer growth, with Uber One members spending three times more than non-members.
  • Product Expansion -- New hotel booking offered via partnership with Expedia, providing access to 700,000 hotels and promotional credits for Uber One members.
  • Competitive Positioning -- Improved category position in key U.S. markets such as San Francisco and Los Angeles over the past six months.
  • Sparse Market Growth -- Trip growth rates in sparse and suburban markets are 2x faster than in core urban locations, with global applicability.

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Risks

  • Khosrowshahi identified regulatory engagement, safety evaluation, and vehicle availability as current bottlenecks in scaling autonomous vehicle services, stating, "this is going to take time, both in terms of scaling the business, fleet management, financing, insurance and also making sure that we have the right dialogue with regulators on a local basis and all the constituents that are going to be affected by these changes in our society."
  • Management acknowledged AI investment spend "bumped up" beyond the original 2026 budget not long after the quarter ended and recognized "we underestimated the amount of impact the AI tools could have."
  • Krishnamurthy noted increased competitive intensity in Europe, stating, "we are seeing an incremental level of competitive intensity from both DoorDash and Prosus as they have expanded into the market."

Summary

Uber Technologies (UBER +8.53%) reported robust year-over-year growth in gross bookings, with all major segments—Mobility, Delivery, and Freight—participating and Delivery boosted by retail and grocery performance. The quarter included a record capital return of $3 billion to shareholders and major milestones in Uber One membership and global earner participation. Management attributed accelerating growth in suburban, sparse, and key California markets to meaningful insurance cost reductions and cross-platform engagement. Substantial investments were cited in both autonomous vehicle deployment, set to reach up to 15 cities by year-end, and advancing AI-led operational efficiency, while cautioning that budget commitments for AI have increased. Partnerships for new product offerings, such as hotel bookings, and for AV financing and fleet services, were highlighted as elements of a broader strategic ecosystem buildout.

  • Khosrowshahi emphasized, "AV Mobility trips grew more than 10x year-on-year," signaling rapid scaling in the autonomous business.
  • Global expansion was flagged by Krishnamurthy, who stated, "announced expansion to 7 new markets," including a Finland launch attaining #1 App Store status.
  • Uber One membership now delivers customer incentives extending across both travel and core services, including new benefit integration with hotel bookings and global usage.
  • The company reported that 3/4 of rides use AI-predicted destination selection, demonstrating advanced personalization in Mobility.
  • Khosrowshahi directly addressed perceived threats from external AI personal agents, stating, "with these agents as well. But I think we'll continue to see that the majority of our transactions come direct," highlighting confidence in platform stickiness and partner relationships.

Industry glossary

  • AV: Autonomous Vehicle; a car or delivery unit capable of operating without direct human control, used in both Mobility and Delivery segments.
  • Uber Reserve: A pre-scheduled ride product, especially used for airport and travel-related bookings, offering higher reliability and margins than on-demand services.
  • Uber One: Uber’s paid membership program that offers discounts, credits, and unique benefits across Mobility and Delivery, now expanded to new services such as hotels and available for global use.
  • Sparse Markets: Geographic areas or population segments with lower density, such as suburban or rural zones, being targeted for growth beyond core urban markets.

Full Conference Call Transcript

Dara Khosrowshahi: Thanks, Alax. Uber had an exceptional start to 2026, driven by strong execution and a continued focus on product innovation. Despite a complex backdrop marked by war and weather, we delivered top line and profitability at or above the high end of our guidance. Gross bookings were up 21% year-on-year, reflecting the durability of our platform and that growth was once again trip and audience-led with our audience growing 17% alongside strong engagement. Our performance this quarter was balanced and broad-based. Mobility gross bookings accelerated to 20% with record margins. Delivery grew 23%, led by grocery and retail and supported by strong retention and freight returned to growth for the first time in nearly 2 years.

Importantly, we're scaling this growth profitably. Non-GAAP EPS increased 44% year-over-year, more than twice as fast as our bookings growth, driven by disciplined cost management and operating leverage. We also generated strong free cash flow and returned a record $3 billion to shareholders through buybacks this quarter. We're also continuing to invest in the strength of our platform, which is compounding over time. We've now surpassed 50 million Uber One members and 10 million drivers and couriers globally, both important milestones that reflect strong customer loyalty and expanding number of earner opportunities on our platform. On the product front, our GO-GET event last week showcased how we're expanding Uber's role in everyday life across travel and local commerce.

From hotel bookings and travel mode to new ways to shop and coordinate across our platform, these innovations are designed to deepen the everyday utility of our services and to build engagement and loyalty. We're also making strong progress across our strategic priorities, including autonomous, where we continue to believe a hybrid network will unlock significant long-term value. We now have more than 30 autonomous partners across Mobility and Delivery and are scaling deployments globally. AV Mobility trips grew more than 10x year-on-year, and we remain on track to be live in up to 15 cities by the end of the year, including new deployments in the U.S.

And with the launch of Uber Autonomous Solutions, we're building the technical and operational infrastructure to help our partners commercialize faster. Looking ahead, our guidance reflects continued momentum, disciplined capital allocation and a clear focus on durable, profitable growth. And with that, operator, if we could open it up for questions.

Operator: Your first question comes from Doug Anmuth with JPMorgan.

Douglas Anmuth: Dara, can you just talk about how the early benefits of insurance cost savings are playing out in L.A. and San Francisco? And what gives you the confidence in continued further U.S. Mobility acceleration in '26? And then also just following up on GO-GET last week, how do you shift Uber users to more of an on-demand -- from more of an on-demand mentality into booking hotels ahead of time, ahead of when it's needed?

Dara Khosrowshahi: Yes, absolutely, Doug. I'll start with GO-GET and then Balaji can jump in on insurance. We've always had an internal debate whether or not we can make the transition from on-demand kind of behaviors to more kind of preparing ahead, reserving ahead kind of behaviors. And it really started with the build of Uber Reserve. We have thought about Uber Reserve as a product that we would build mostly for airport travel. We had some kind of feedback from our users. Well, the reliability of Uber is awesome, but I absolutely knew that the driver was going to show up 15 minutes early, et cetera. It could reduce some of the stress as it related to travel.

And of course, there was a great opportunity for us to continue to increase travel bookings. And we've consistently seen our Uber Reserve service growth rates continue to grow well in excess of the Mainline business. And as you know, the Mainline business is growing at healthy rates as well. The margins on Uber Reserve are higher. Customer satisfaction is very, very strong. And now we're developing the Reserve service, not just as a service for people to go to airports, but people to get picked up when they land in airports as well. The experience with Reserve for us demonstrated our ability to go from on-demand to planned services, so to speak.

Travel is a very, very natural category for us to get into. Airports are about 15% of our Mobility gross bookings and 40% of, for example, our U.S. riders take trips outside of their home city. And globally, just last year, we had over 1.5 billion trips happening outside one of our users' home cities. So when you put that together, which is proving ourselves with Reserve, moving from on-demand to kind of planning ahead, and then the incredible audience and efficacy we have with the travel consumer, hotels was, of course, a very, very natural expansion for us. We're very happy to have a relationship with Expedia. Their inventory is second to none.

So now we've got 700,000 hotels available on Uber as we speak. And we've taken most of the economics of that deal, and we are giving it back to our Uber One members. Uber One members get 10% Uber credits. There's a rolling list of 10,000 hotels where you get another 20% off as well. So really, the focus for us is drive that cross-platform activity, give a bunch of money back to Uber One members. And obviously, you've seen kind of the momentum that we've had with Uber One with over 50 million members growing 50%. The retention rates are higher. They spend 3x more. It's a unique advantage that we have over our competition.

So we're very much looking forward to the product. We're really happy that the team put it together and happy about our partnership, and we're hoping hotels can be just as big as Reserve. Balaji, do you want to talk insurance?

Balaji Krishnamurthy: Yes, sure. Thanks for the question, Doug. I'll level set first on where we are with our insurance journey. And as we said at the end of last year, we expect to see hundreds of millions of dollars of savings in our insurance line this year, thanks to the great work our policy teams have done as well as the tech improvements we have implemented in the market. In addition to that, we also had our auto insurance renewals that went into effect in March, and we've seen continued improvement in rates there, which is also with the improvement in the market conditions here for auto insurance, we have found opportunities to also offload more risk to third-party carriers.

And with that favorable market environment, we've taken advantage of that opportunity. So all in all, it's putting us in a place where this will be the first year since COVID where we expect to see good leverage on our insurance cost line for the U.S. Mobility business. And as we've said before, our philosophy has been to return that goodness back to the market and consumers see improvement in the pricing environment for Uber rides on the system. So as a result of that, we are seeing really good elasticity. And as we would have expected, we've seen that price reduction translate to acceleration in trip growth. And the overall California market growth has accelerated.

If you look at L.A., which is the market with the most significant insurance headwinds over the last few years, the trip growth trends there are significantly better than California and the rest of the country. And we expect to see this translating to accelerating U.S. business growth in 2026, as we've previously said, and we feel even more confident today than we did in December or January.

Operator: Your next question comes from Eric Sheridan with Goldman Sachs.

Eric Sheridan: Maybe building on Doug's question, I wanted to go a little bit deeper in what you see as some of the critical technology investments you're making on the consumer-facing side to tie all of these services together and layer in elements of personalization and recommendation, so increasingly, consumers know how to find these services on your platforms. And how much over time do you think some of that behavior will be more agentic driven? And how does that again line up with what you're making on the investment side?

Dara Khosrowshahi: Yes, absolutely, Eric. So in terms of our tech investment and general investment, the one thing that I would highlight is it remains of utmost important for us to get the basics right. That means reliability as it relates to Mobility, increasing selection of the kinds of rides that you can get and same thing, reliability and selection in Delivery. Those are kind of the core precepts and we think we provide the best reliability, best selection, both Mobility and Delivery globally. And then once you do that -- and by the way, we seek to improve that every single year, you can add on services on top of that.

And we think AI and agents provide a unique benefit in that. One of the challenges that we've had in the past in terms of offering all of these experiences on our app is that you have to build out UIs that essentially user interfaces that are standard for all of your users. And the fact is that different users like to interact with our services in different ways. And so if you have to kind of build a fixed UI for the majority or the optimized average of your users on a global basis, there are some users who may not see what you've got to offer or may prefer to interact with you in a different way.

AI solves all that because essentially, the way that any user wants to interact with your services is up to that user. They can talk and they can ask for whatever they want, "Hey, search for hotels for me, get me an Uber to the airport, get me an Uber from the airport to the hotel, et cetera." And the UI is whatever the user wants that UI to be. That creates unique opportunities for us to build out new services on our platform, and we think also affords us the ability to drive cross-platform usage, which, as you know, is a very important strategic initiative of ours and a unique way in which we differentiate versus others.

The growth of cross-platform consumers is growing 1.5x faster than the overall growth of consumers. We're locking in consumers with our Uber One membership where they spend 3x more than others. And we're using AI, one, to make sure that consumers can interact the way that they want to. So for example, Cart Assistant, you can just take a picture of something that you see on a table or in a store or on a menu, and we'll create a shopping cart for you. Our earners can ask our AI agents questions about earnings, where they should go, when they should work, et cetera, and you can get the exact personalized answers for you.

And then we're using larger models to essentially upsell and offer products for you in a very, very personalized way. And that can work in very simple ways, like 3/4 of the time when you get a ride on an Uber, we have preselected the destination for you. In other words, we anticipate where you're going to go. We offer it up as a card. And 3/4 of the rides on Uber, we have successfully actually predicted with AI algorithms where we think you're likely to go.

After work, you're probably going to go home, for example. and at the same time, come up with upsells that delight and surprise you like a hot cup of coffee waiting for you in that Uber Reserve when you're going to the airport. AI makes this all possible, and we're very, very early in the early innings, and we're extremely excited about the potential that it has for cross-platform usage on our platform.

Balaji Krishnamurthy: And I'll just augment what Dara said. As you think about the cross-platform opportunity for us, we are also investing in new entry points on both our Rides and Eats app. And at GO-GET, we talked about One Search, as another feature that we are introducing that is basically universal search across the product. Just to paint a picture of the size of the prize here, we are already seeing nearly $15 billion of run rate gross bookings for our Delivery business coming from our Mobility app and 30% of our eligible mobility consumers have never even used Uber Eats yet. So there's a lot of headroom here.

Operator: Next question comes from Brian Nowak with Morgan Stanley.

Brian Nowak: I want to ask one about U.S. Suburban Delivery. You made a lot of progress on the Suburban Mobility side. Where are you on sort of the overall Suburban Delivery business sort of using the Mobility growth to drive better Delivery growth as well? That's one. And then two, the strength of the Uber One -- bless you -- the strength of Uber One was pretty strong. It seems like quarter-over-quarter. Can you just walk us through some of the drivers of growth of Uber One at this point in the quarter?

Dara Khosrowshahi: Sure, absolutely. So we're very happy with the suburban -- with our development in terms of U.S. Suburban Delivery. But I'd tell you, Brian, it's very, very early innings. And I would actually expand this not just to the U.S. Suburban Delivery, but just growth in sparse markets in the U.S., outside of the U.S., pretty much in every single country that we operate in. We're going out and acquiring Selection.

And generally, as we add selection to these markets, whether it's more drivers in your suburbs or outside of the big cities or it's more merchant selection in the U.S. suburbs or many other suburbs across the world, we're seeing that trip growth rates are growing 2x faster generally in Mobility and Delivery in these sparse markets versus the core urban markets where kind of we grew up as a company. So this is a global playbook that we've got. It's about expanding selection. It's about investing in reliability. And then it is also about tailoring our products. So for example, we see a higher percentage of Reserve and Wait & Save. Grocery is very strong in suburbs as well.

And it's -- we think we're very early in terms of the selection and reliability improvements that we see in those markets. So lots to go. It's working in the U.S., and it's certainly working pretty much everywhere outside of the U.S. as well. And in certain markets like in Australia, the size of those sparse markets are about 2x the size of the average sparse markets in other countries around the world. So we think there's a huge amount of potential here. In terms of Uber One and the growth here, it's continuing. So I wouldn't say that it's any one item that's driving the growth of Uber One. It's 50 million members.

It accounts for over 50% of our bookings now and growing 50% year-on-year. We ended [indiscernible] with 30 million members. So we've added 20 million members in just a single year, which is pretty extraordinary. And number one is the membership benefits themselves. The membership costs a similar amount as competitive membership programs, but we offer you no delivery fees, and we offer you credits on Mobility as well. So just the benefits of our membership program are structurally better than the benefits, we believe, of any other membership program out there, local membership program. And then we are introducing benefits. We talked about hotels, getting 10% back on hotels.

On a long weekend in New York City, that's getting $100 back, which pays for your entire Uber One membership for the year. We're also increasing benefits like membership benefits are now going to work globally. We have a lot of global travelers and you get benefits for your global travel. We introduced new features like no fees above $60 basket for Grocery as well. And then we're also going to run member days again, which has been a big feature for our members, delivering lots and lots of savings for the members. So we've seen this growth going on for a long time. We've kind of wondered when it's going to slow down.

At this point, we don't see it slowing down, thanks to the innovation of the team that I'm very, very proud of.

Operator: Next question comes from Justin Post with Bank of America.

Justin Post: We'll go to AVs. I know Waymo is launched in a bunch of southern cities. Just wondering what you're seeing in those cities? Any changes to your growth rate? And then second, some real progress with partners during the quarter. What's kind of putting you over the top with like Zoox and others getting those deals done?

Dara Khosrowshahi: Yes, absolutely, Justin. So we continue to believe AVs are huge opportunities for the entire industry. This is, we think, another $1 trillion TAM. And we don't see this as being a winner-take-all market. We certainly see Waymo moving very quickly as we are moving very quickly. And I'll remind you, we expect to be in 15 markets by year-end and then significantly more than that going into next year with partners like Nuro, like NVIDIA, like Zoox as well. So we're very, very happy about what's going on there. Our Mobility business accelerated versus last quarter. Our U.S. Mobility business actually accelerated more than the overall business, and we talked about the anticipation that U.S.

Mobility is going to continue to accelerate for the balance of the year. So at this point, we don't see any effect of the Waymo launches on our overall business. And we continue to see Waymo kind of the performance of our businesses with Waymo in Austin, Atlanta continue to be strong. Driver earnings are up, more drivers are joining those platforms as well. And then if you look at kind of markets where Waymo has been launching -- has been around for some period of time, San Francisco and L.A., for example, our category position, both in San Francisco and L.A. is higher today than it was 6 months ago.

So this is an overall business that is of scale, the overall Mobility business, we continue to see very, very healthy trends, and we don't see any signs of that abating at this point. And of course, we continue to invest in AV aggressively with our partnership model. And then I think, listen, why are we having success in signing up partners? I think it's self-evident, which is we've got demand. We have shown that the utilization of these cars, which are very, very expensive on our platform is higher.

And then we're also very excited to talk about Uber with the launch of Uber Autonomous Solutions. which helps our AV partners focus on kind of building the driver, and we can build everything else around them, whether that's fleet management, helping them with data collect, et cetera. So we think we're very early innings here, and we're very excited about the AV trends that we're seeing.

Operator: Next question comes from Nikhil Devnani with Bernstein.

Nikhil Devnani: I had a couple, please. Balaji, maybe for you first. I appreciate the ROI framing in the letter. So you've clearly been investing behind the business and making some near-term margin trade-offs. What does the successful payback look like for Uber at the aggregate level? Is it this ability to compound at 20% for much longer? How do you think about that? And then maybe for Dara, the Santander deal announcement yesterday was interesting around financing. It looks like there's line of sight to financing AV fleets in the future as well. What has that broader conversation been like with those partners? And how do you think about integrating those partners into scaling these fleets over time?

Balaji Krishnamurthy: All right. I can take the first one. So thanks for the question. And I think the starting position you should think about is this is a global, very broad business, and there isn't a single formula that would help us decide on ROI and payback period for the investments we are making. And we have to be cognizant of that, and we kind of take each product initiative on its own merits. Generally, what we are looking for is either the products that we are investing behind should be able to drive incremental audience acquisition or frequency lifts and/or it needs to be able to drive margins for the company.

And I think a good way to think about this instructively is to look at the barbell strategy that we have been executing. On our barbell for Mobility, the low-cost products that we've been investing behind, they drive 75% higher frequency than our core products. And on the other end of the spectrum, our higher fare premium products drive 3.5x higher profit growth for the company. And all of these products are driving 25% lift in first-time acquisition for us as well, right? So effectively, as you pair those kind of -- as you put those kind of fact patterns together, what you're driving towards is the highest lifetime value we can get for the investments we're making.

The payback period will vary. There are certain products where you get the payback instantly, and there are others where it may take a few quarters. But as we think about this portfolio, we're able to balance it in a way where we can drive healthy growth on the top line, and we can show you healthy annual margin expansion for the company as well, and we are pretty happy to -- with the momentum that we're delivering right now.

Dara Khosrowshahi: Yes. And as far as the Santander deal, it's something that we're very, very excited about. I think to step back for a second, in order for AV to scale and get into the hundreds of millions in terms of trip count, we really have to build out a whole ecosystem around the development of these AV drivers. And that ecosystem includes fleet management, it includes depots and charging and repair and cleaning. It includes financing. It includes insurance as well. And we're investing in that entire ecosystem. We talked about a new relationship that we're building with Hertz on the fleet management side.

We have teams going out and securing depots in markets that we think are ready from a regulatory standpoint as well now. And we have been doing so to some extent and working with these fleets for some period of time as an increasing percentage of our drivers had moved from combustion vehicles to EVs as well. So these are muscles that we've built for some period of time. Financing and building out kind of financing for AVs is, to some extent, trickier because the residual value of these AVs is not something that is clear, right? There's a residual value for cars and used cars, there are very liquid markets for them.

That is not true of AVs at this point, although it will be true. And for us, the advantage that we have is that AVs on our network have a very predictable use in terms of revenues or trips per vehicle per day, which at a premium to kind of 1P type networks and as a result, revenue per vehicle per day. And that kind of creates the circumstances where we think you can build a very, very healthy financing ecosystem. So we can build AV, but we can also build a capital-light essentially. We're really happy to work with Santander that has been incredibly innovative in this field on a global basis.

And then on insurance, for example, we talked about a relationship with Marsh and Apollo as well to build out insurance. And we think actually AV insurance is going to be cheaper than human insurance because AVs ultimately will be safer as well. So we're investing in the whole ecosystem, very happy with the Santander relationship, and we're looking forward to building from there.

Operator: Next question comes from John Colantuoni with Jefferies.

John Colantuoni: Starting with AI spending, where you already bumped up on your original full year budget not long after the first quarter ended. When thinking about how you're approaching layering AI capabilities into workflows, are you viewing them as more supplementing or replacing existing processes to give -- just to give a sense for how much those investments are incremental to the existing spend? And second, maybe you could just talk a little bit about any notable market share trends across your top 10 Delivery and Mobility markets. And maybe talk a little bit about what's helping you deliver leverage across Delivery specifically while growth is simultaneously benefiting from faster growth in some lower-margin offerings like Grocery & Retail.

Dara Khosrowshahi: Yes, absolutely. So we're seeing the use of AI just grow at unbelievable rates, and you're seeing it in the market rates in the market as well. We're certainly seeing it within our company. I think if you look at Uber, we have been using AI tools, whether it's for pricing or matching or routing for years and years. We're kind of very comfortable in the real world, which is a probabilistic world versus a deterministic world. So using these AI tools and building with these AI tools, it's just kind of how we build and how we build for many, many years.

So we're seeing uptake of these tools, whether it's our legal team or marketing team or developers and we think it's creating kind of employees with superpowers. And I would say that it's important to note that AI, for example, our engineers don't just write code. There's a lot more that goes into it. There's prototyping ideas and design ideas with designers and PM. There's certainly coding activity, which AI helps with.

There's reviewing and testing your code, whether it's an AI agent reviewing that code and then humans as well to make sure that there's a proper code review before you check in that code, whether it's being on call and making sure that all the systems are running or it's maintenance, it's migrating code or improving kind of performance of that code. AI is helping our engineers and our employees across the company become more efficient to move faster across the board in almost every single step of building. And we are seeing it. Like if we look at the number of code commits per engineer, it's increasing. The number of lines per code is increasing.

About 10% of our code now is committed. That committed is built by agents, autonomous agents out there. Obviously, we check the code before it gets committed. So I think you should just look at AI as an accelerator for us, for every company. It means that our investment in AI tools and infrastructure is increasing. That will be offset by slower headcount growth. But if every person in this company can increase their throughput by 20%, 30%, 50%, 100% then I think metering headcount growth and leaning in on AI investment is going to be well worth it. And Balaji, do you want to talk about the competitive environment?

Balaji Krishnamurthy: Yes, I'll get there. And just one last comment on AI. I would say, candidly, when we set up budgets for 2026 in November, we underestimated the amount of impact the AI tools could have. And obviously, in December, we had new models come in. So we've re-upped our investment here. And as Dara said, we are trading that off against incremental headcount growth, which we noted in the remarks as well. On Delivery competition, so first of all, as we noted in the earnings materials, we are seeing our Delivery position improving quite substantially across the globe.

We are -- as we think about our top 10 markets, really in the U.S., we are continuing to invest in our sparse markets expansion, and we expect to see results from that over time. In international markets, we are very much on an offensive footing. So if you think about Europe, where we are seeing an incremental level of competitive intensity from both DoorDash and Prosus as they have expanded into the market, we've held our own quite well. And in addition to defending our core positions, we are on the offensive in the market. We've announced expansion to 7 new markets. Just this morning, we launched in Finland.

We are already at the #1 position on the App Store there. And we've talked about the other large markets in the region that we will continue to go into. In APAC, we are seeing very good trends in Australia, Japan, Taiwan. Australia has been a standout from its highly penetrated position. As we've gone into sparser markets, we've reaccelerated that business back to 30% growth. And similarly, in Japan, we're seeing very good trends as well.

Operator: Next question comes from Ron Josey with Citi.

Ronald Josey: Maybe one on AV and another one on just trips growth. On AV, Dara, getting back to your comment on just how everything needs to come together, charging, insurance, financing, et cetera. As we reach services in 15 cities by the end of this year, just would love to hear your thoughts on perhaps what are the bottlenecks or are there bottlenecks as we scale supply and demand really grows across these cities more as more services launch. And then on trip growth in San Fran and L.A., I think we talked about it improving meaningfully. Talk to us a little bit more about the drivers here.

I know we mentioned greater affordability insurance, but just wondering if you're seeing perhaps greater adoption of Uber One and cross-platform usage in those cities specifically and using that as a guide for others.

Dara Khosrowshahi: Yes, absolutely. So in terms of getting to market and scaling in market, obviously, we're -- we continue to expand the number of partners that we have and our partnerships are very, very broad from Zoox to a Nuro/Lucid to Pony and WeRide and Baidu as well in international markets. And we think they'll continue to broaden. Right now, I'd say the blockers are -- we just need more cars on the road. We have to make sure that these drivers are safe. So usually, we introduce them with the safety driver, and then we'll take the safety driver out when our partners kind of pass our safety case as well, such as Abu Dhabi and Dubai as well.

And at the same time, we have to make sure that we are introducing these autonomous vehicles into local markets with the appropriate dialogue with those local markets, making sure that we have dialogue with regulators, which will take time and regulators are kind of -- they're asking the right questions, which is how are AVs going to interact with -- in situations where the power goes out or interacting in school zones or working with firefighters, et cetera, in the city. Just the interaction between AVs and real life is something that is critical. Questions about safety, about congestion, about the effect on work and drivers as well.

These are all important questions and dialogues that we have to have, both in the AI space, in the digital AI space and the physical AI space as it relates to AVs as well. We want to be a part of that dialogue. You'll see us kind of expanding on our thinking there. But this is going to take time, both in terms of scaling the business, fleet management, financing, insurance and also making sure that we have the right dialogue with regulators on a local basis and all the constituents that are going to be affected by these changes in our society. So it will take time, but we think it's worth investment.

Balaji, do you want to talk about trips?

Balaji Krishnamurthy: Yes. So on SF and LA, we already talked about this even in the Q4 earnings release that we were seeing the impact of incremental AV adoption in the market as being expansionary for ridesharing in the cities in aggregate. And as Dara mentioned, our category position in these markets has also expanded over the last 6 months, which has had an accelerating impact on the sort of trajectory we're seeing there. Looking ahead, all of the comments I made earlier about insurance-driven goodness as well will show up in the trip trajectory that you should see in these markets.

So not only are we seeing these healthy trends in the market today, we expect that the acceleration should continue as we go through the rest of the year.

Operator: Your last question comes from Michael Morton with MoffettNathanson.

Michael Morton: I wanted to talk about an inbound question we're getting from investors a lot, and that's a greater risk to marketplaces direct relationship with their users as we could see an adoption of personal agents going forward. So the view is someone is going to talk to their personal agent that either Meta or Google builds and they say, order me a rideshare ride with the fastest ETA or order me pizza from my favorite place, and they never interact with their go-to apps and you get like abstracted away.

Could you talk about Uber's approach to this, how you're viewing the risk, if there's like some preventative measures in your terms of services or any ways to push back around those fears?

Dara Khosrowshahi: Yes, absolutely. So I think the first thing that I would say is we are building an indispensable, what we view as an indispensable local service. And the breadth that we have in terms of operating in over 70 countries and many of them, both Mobility and Delivery is really unparalleled. And we continue to make investments in engagement of our users and our earners as well with the 50 million Uber One members that we talked about growing 50% year-on-year. So that engagement that they have is a real direct and deep engagement that they have with us.

First thing I'd say is we are investing in these agents, and we are investing in these AI tools, and we're seeing kind of the interaction directly with our agents be the first use case. That's a magical use case. And I talked about this earlier in the call, like 3/4 of the time, for example, the Mobility, we're guessing, we can anticipate where you're going to go. So it's just kind of a one-push button, our agent knows, "Hey, Balaji, time to go home, right, for you." And those are kind of unique benefits that we bring. At the same time, we are working and talking to many of these third-party agents. We have a great market position.

So we're able to kind of often dictate the terms of trade in those discussions. I think you know that I came from the travel industry many, many years ago, and there were fears, for example, in travel in terms of metasearch and this layer above the travel companies. And as the Travel business consolidated with an Expedia or Booking and Airbnb, which are incredible companies, most of the value of those front ends accrued to the large players, the consolidated players, Expedia, the Airbnbs and the Booking.com. So we've kind of seen this movie before.

As long as we are building terrific core products, we think we will get more than our fair share of consumers coming direct to our services. We will build in APIs to whether it's an Apple or an OpenAI or a Claude or Gemini, we will work with these agents as well. But I think we'll continue to see that the majority of our transactions come direct. We saw the same theme play out in metasearch. I don't know if folks remember, but at one point, even Google Maps had kind of comparison shopping between Uber and Lyft, and it wasn't the same experiences coming direct to the app.

So we're very confident that AI is going to empower entirely new experiences, but we think the majority of those experiences are going to come direct to us. All right. So I think that's it. Thank you very much for joining the call. Huge thank you to the Uber teams who delivered another terrific quarter for us. And another thank you to our partners, whether it's our earners, couriers, drivers and also merchants who make this all possible. Thank you very much for joining, and I look forward to talking to you in the next couple of quarters.

Operator: This concludes today's conference call. Thank you for joining. You may now disconnect.